The Phoenician, a Luxury Collection Resort, Scottsdale
US$572
/ night
Avg. for September
Select dates to see prices and availability
US$572
/ night
Avg. for September
Monthly average prices
Nightly prices at The Phoenician, a Luxury Collection Resort, Scottsdale average US$274 in the cheapest month (August) and US$1,144 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$820 |
| February | US$1,080 |
| March | US$1,144 |
| April | US$1,039 |
| May | US$823 |
| June | US$487 |
| July | US$394 |
| August | US$274 |
| September | US$572 |
| October | US$881 |
| November | US$842 |
| December | US$671 |
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Sept · US$572
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Most expensive: March (~US$1,144)
Cheapest: August (~US$274)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 9 outdoor pools. Additional features at this hotel include concierge serv...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 9 outdoor pools. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Business amenities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Paradise Valley? This hotel has 3655 square feet (340 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's restaurant, 19th Hole, for lunch, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 585 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Location
When you stay at The Phoenician, a Luxury Collection Resort, Scottsdale in Paradise Valley, you'll be in the suburbs, within a 5-minute drive of Scottsdale Fashion Square and Camelback Mountain. This family-friendly hotel is 6.8 mi (11 km) from Arizona State University and 6.8 mi (11 km) from Talking Stick Resort Casino.
What's nearby
Scottsdale Fashion Square(1.4 Miles)
Scottsdale Waterfront(1.6 Miles)
Camelback Mountain(2.2 Miles)
Western Spirit: Scottsdale's Museum of the West(2.3 Miles)
Scottsdale Center for the Performing Arts(2.6 Miles)
HonorHealth Scottsdale Osborn Medical Center(2.8 Miles)
Scottsdale Stadium(2.9 Miles)
McCormick-Stillman Railroad Park(3.7 Miles)
Short Course at Mountain Shadows(3.8 Miles)
Arizona Biltmore Country Club(4.7 Miles)
Papago Golf Course(4.7 Miles)
Biltmore Fashion Park(4.7 Miles)
Papago Park(5 Miles)
McCormick Ranch Golf Club(5.2 Miles)
Desert Botanical Garden(5.4 Miles)
Phoenix Sky Harbor Intl. Airport (PHX)(8.3 Miles)
Mesa, AZ (MSC-Falcon Field Municipal)(21.5 Miles)
Phoenix Deer Valley Airport (DVT)(23.3 Miles)
Chandler, AZ (CHD-Chandler Municipal)(27.3 Miles)
Phoenix - Mesa Gateway Airport (AZA)(34.6 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
6000 East Camelback Road, Phoenix, Arizona, United States of America
Scottsdale Fashion Square (1.4 Miles)
Scottsdale Waterfront (1.6 Miles)
Camelback Mountain (2.2 Miles)
Western Spirit: Scottsdale's Museum of the West (2.3 Miles)
Scottsdale Center for the Performing Arts (2.6 Miles)
HonorHealth Scottsdale Osborn Medical Center (2.8 Miles)
Guest reviews
9
Superb
Based on 1,003 verified reviews
Who stays here?
Business
24%
Couple
36%
Family
26%
Group
8%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At The Phoenician, a Luxury Collection Resort, Scottsdale, travelers consistently praise the beautiful grounds, attentive staff, and extensive amenities, while noting some dated rooms and occasional service or maintenance hiccups.
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What guests think
At The Phoenician, a Luxury Collection Resort, Scottsdale, travelers consistently praise the beautiful grounds, attentive staff, and extensive amenities, while noting some dated rooms and occasional service or maintenance hiccups.
Many applaud the spa, golf, tennis and fitness offerings, but report recurring pool issues - dirty cushions or water, heaters not working, and waterslide or splash pad closures, sometimes due to events. Housekeeping and check-in can be inconsistent, and a few guests encountered event noise or unexpected charges and holds. Food draws broad praise across several venues, though some found select outlets average, vegetarian options limited, or temporarily closed; the location near Old Town and Camelback views earn compliments. Expect an amenity-rich desert resort with occasional rough edges.
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AI-generated summary based on recent guest reviews
Facilities
Extensive amenities are a highlight, with many praising the spa, golf, tennis and a well-equipped fitness center. However, recurring feedback notes pool cleanliness and maintenance problems, occasional closures or event-related access limits, some areas under repair, and paid parking/valet.
Related guest reviews
8
Randall
20 Jul 2024
·
Stayed 2 nights
Second time at the Phoenician twice this month and love the place. Rooms were nice and spacious. Spa was a good experience. Very large pool area with good service. Valet service was good. This time (mid July 2024) the main restaurant was closed for renovations as well as several of the public restrooms. Additionally, some of the “accessible” rooms located on the first floor have a hallway entry glass doors, these do not have an automatic open button for someone in a wheelchair, not sure it would be considered an ADA compliant opening. It was a bit problematic for my wife getting through those doors in a wheelchair. I notified several employees including the front desk after the first stay, but not sure they have been updated, but we stayed in another area the second stay they were leaving the glass hallway doors open.
Second time at the Phoenician twice this month and love the place. Rooms were nice and spacious. Spa was a good experience. Very large pool area with good service. Valet service was good. This time (mid July 2024) the main restaurant was closed for renovations as well as several of the public restrooms. Additionally, some of the “accessible” rooms located on the first floor have a hallway entry glass doors, these do not have an automatic open button for someone in a wheelchair, not sure it would be considered an ADA compliant opening. It was a bit problematic for my wife getting through those doors in a wheelchair. I notified several employees including the front desk after the first stay, but not sure they have been updated, but we stayed in another area the second stay they were leaving the glass hallway doors open.
6
Monica
22 Apr 2025
·
Stayed 4 nights
We had an overall lovely stay at the Phoenician. The staff and valet were friendly. The pool staff and spa was wonderful. Breakfast Buffett is great but only on high volume days is it available. The rooms are outdated including bathroom facilities. Not in keeping with the updated lobby and main facilities . For the price I paid considering it’s 5star plus this was disappointing. The grounds and accessibility to the city is perfect. Try to book spa treatments on a weekday it is at a slightly lower price point. Fitness center and golf facilities great. Resort fee $50 a day . This included tennis pickle ball and some fitness classes but no fees applicable to golf . This also seems like an unexpected surcharge .
We had an overall lovely stay at the Phoenician. The staff and valet were friendly. The pool staff and spa was wonderful. Breakfast Buffett is great but only on high volume days is it available. The rooms are outdated including bathroom facilities. Not in keeping with the updated lobby and main facilities . For the price I paid considering it’s 5star plus this was disappointing. The grounds and accessibility to the city is perfect. Try to book spa treatments on a weekday it is at a slightly lower price point. Fitness center and golf facilities great. Resort fee $50 a day . This included tennis pickle ball and some fitness classes but no fees applicable to golf . This also seems like an unexpected surcharge .
10
Jill
14 Sept 2025
·
Stayed 3 nights
This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.
This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.
8
Martina
22 Jun 2023
·
Stayed 4 nights
We loved this hotel until our second last day. They shut down the pool area for an entire day for a private event and it was unusable. We also had to listen to the live music all night. Not ideal when you have little kids. We were super annoyed to be paying full price for this expensive resort and to have our enjoyment be impacted so severely. If the pools are shut down for private events, this needs to be disclosed at the time of purchase or he regular hotel guests need to be compensated. Otherwise, great hotel. We loved it besides the sneaky business practices to renting out the pool area to private parties
We loved this hotel until our second last day. They shut down the pool area for an entire day for a private event and it was unusable. We also had to listen to the live music all night. Not ideal when you have little kids. We were super annoyed to be paying full price for this expensive resort and to have our enjoyment be impacted so severely. If the pools are shut down for private events, this needs to be disclosed at the time of purchase or he regular hotel guests need to be compensated. Otherwise, great hotel. We loved it besides the sneaky business practices to renting out the pool area to private parties
8
Cheryl
13 Aug 2024
·
Stayed 5 nights
Pools are in disrepair. Water slide was closed. Bell service brought our bags to the room only after several calls and 90 minutes of waiting. It’s old and is not the shining star it used to be. One of the pools on the lowest level was cloudy and had an above ground pump continuously running. I would pick another hotel if I return to Scottsdale.
Pools are in disrepair. Water slide was closed. Bell service brought our bags to the room only after several calls and 90 minutes of waiting. It’s old and is not the shining star it used to be. One of the pools on the lowest level was cloudy and had an above ground pump continuously running. I would pick another hotel if I return to Scottsdale.
8
Charles M
1 Sept 2025
·
Stayed 3 nights
Pretty good, especially for families. Golf and tennis were great. Pools are kind of ick.
Pretty good, especially for families. Golf and tennis were great. Pools are kind of ick.
8
Rachel
22 Oct 2024
·
Stayed 2 nights
We stayed for two nights/one day at the Phoenician with our 4 and 6 yo kids. The reason my overall rating is not excellent is because the splash pad, waterslide and whirlpools were all broken the day we were there. The splash pads and whirlpools did get going midafternoon, but the waterslide remained out of order. The games room was available and we played some foosball, pool and air hockey, but two of the 4 arcade games were out of order. When travelling with two young kids....what else are you supposed to do with them in a fancy resort! The kids water area was the main reason we picked the Phoenician. The building itself is very nice, the rooms are large, the staff are incredibly kind and friendly and the food was delicious. Would I stay here again with my kids? No, unless there was a way to ensure the kid water activities area was fully functional. Would I stay here again with my partner, or on a friends trip? Yes.
We stayed for two nights/one day at the Phoenician with our 4 and 6 yo kids. The reason my overall rating is not excellent is because the splash pad, waterslide and whirlpools were all broken the day we were there. The splash pads and whirlpools did get going midafternoon, but the waterslide remained out of order. The games room was available and we played some foosball, pool and air hockey, but two of the 4 arcade games were out of order. When travelling with two young kids....what else are you supposed to do with them in a fancy resort! The kids water area was the main reason we picked the Phoenician. The building itself is very nice, the rooms are large, the staff are incredibly kind and friendly and the food was delicious. Would I stay here again with my kids? No, unless there was a way to ensure the kid water activities area was fully functional. Would I stay here again with my partner, or on a friends trip? Yes.
10
David
21 Jun 2023
·
Stayed 1 night
Some of the property could use some maintenance. There is some construction pending on a limited area of the property. Should be very nice upon completion.
Some of the property could use some maintenance. There is some construction pending on a limited area of the property. Should be very nice upon completion.
8
TINA
9 Aug 2025
·
Stayed 2 nights
The hotel was nice but the pool area was very shabby. The furniture was dirty and tables were broken. The water in the pool was buggy and it seemed like the filter wasn't working. I was very disappointed. Also the cactus garden was not well appointed. Not enough flowers or visually appealing areas..underwhelmed.
The hotel was nice but the pool area was very shabby. The furniture was dirty and tables were broken. The water in the pool was buggy and it seemed like the filter wasn't working. I was very disappointed. Also the cactus garden was not well appointed. Not enough flowers or visually appealing areas..underwhelmed.
2
Amy
10 Aug 2025
·
Stayed 2 nights
not friendly parking lot.. It charged us every time we left! Dirty pool chair lounges.. diquesting
not friendly parking lot.. It charged us every time we left! Dirty pool chair lounges.. diquesting
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the property and rooms as clean. Others report dirty pool areas or water, pests in some rooms, and inconsistent or late housekeeping.
Related guest reviews
8
Rachel
7 May 2025
·
Stayed 4 nights
They have a Beautiful property, pool area with excellent maintained landscape. The woman who came for nightly turn down service (asking if need more towels, take out the trash, more water bottles) provided great service and was very sweet the week I was there. Housekeeping was inconsistent although saw them in my hallway each day I was leaving my room in the morning for the day cleaning nearby rooms. Cleaned my room only two of the four days I was there. Last night the woman tried to come clean after 6:30pm in the evening. I said no as at that point I was checking out the next day and made no sense.
They have a Beautiful property, pool area with excellent maintained landscape. The woman who came for nightly turn down service (asking if need more towels, take out the trash, more water bottles) provided great service and was very sweet the week I was there. Housekeeping was inconsistent although saw them in my hallway each day I was leaving my room in the morning for the day cleaning nearby rooms. Cleaned my room only two of the four days I was there. Last night the woman tried to come clean after 6:30pm in the evening. I said no as at that point I was checking out the next day and made no sense.
4
Viktoriya
27 May 2024
·
Stayed 4 nights
The hotel is top but housekeeping is terrible. To find bunch of hair in a shower is disgusting and sheets are ripped. Hotel on top but housekeeping they need to do something about.
The hotel is top but housekeeping is terrible. To find bunch of hair in a shower is disgusting and sheets are ripped. Hotel on top but housekeeping they need to do something about.
10
Julian
28 Jul 2025
·
Stayed 2 nights
Very clean and fun property.
Very clean and fun property.
8
Roberto Fernando
11 Aug 2025
·
Stayed 4 nights
Pool Area Cusuions very dirty have been clean in weeks.
Pool Area Cusuions very dirty have been clean in weeks.
8
Mikhail
27 Jun 2024
·
Stayed 3 nights
Our overall stay was great. The inside of the hotel was beautiful and very easy to get around stuff was kind and helpful. What we didn’t like was the outdoor pool area. The cushions on all of the Paul side chairs were dirty in the pool definitely need to be cleaned better. There was a lot of things floating in the water. It just seemed a little under taken care of, and wasn’t very enjoyable to be out there.:(but other than that we liked our stay!
Our overall stay was great. The inside of the hotel was beautiful and very easy to get around stuff was kind and helpful. What we didn’t like was the outdoor pool area. The cushions on all of the Paul side chairs were dirty in the pool definitely need to be cleaned better. There was a lot of things floating in the water. It just seemed a little under taken care of, and wasn’t very enjoyable to be out there.:(but other than that we liked our stay!
2
Dominick
9 Jun 2024
·
Stayed 1 night
View was of the roof, air condition didn’t work, no plastic bags in garbage cans, no fridgerator for our baby food, etc. Pool was filthy, dirty with hair etc.
View was of the roof, air condition didn’t work, no plastic bags in garbage cans, no fridgerator for our baby food, etc. Pool was filthy, dirty with hair etc.
8
TINA
9 Aug 2025
·
Stayed 2 nights
The hotel was nice but the pool area was very shabby. The furniture was dirty and tables were broken. The water in the pool was buggy and it seemed like the filter wasn't working. I was very disappointed. Also the cactus garden was not well appointed. Not enough flowers or visually appealing areas..underwhelmed.
The hotel was nice but the pool area was very shabby. The furniture was dirty and tables were broken. The water in the pool was buggy and it seemed like the filter wasn't working. I was very disappointed. Also the cactus garden was not well appointed. Not enough flowers or visually appealing areas..underwhelmed.
8
Scott A
5 Jan 2025
·
Stayed 6 nights
Pool area dirty
Pool area dirty
10
LaTorrie
19 Aug 2025
·
Stayed 3 nights
This place is absolutely gorgeous. Very clean and the staff is very courteous!
This place is absolutely gorgeous. Very clean and the staff is very courteous!
2
Amy
10 Aug 2025
·
Stayed 2 nights
not friendly parking lot.. It charged us every time we left! Dirty pool chair lounges.. diquesting
not friendly parking lot.. It charged us every time we left! Dirty pool chair lounges.. diquesting
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious, comfortable and offer nice views. Multiple reviews note dated or worn decor in some units, occasional noise from events or equipment, awkward access to parking via multiple elevators, and a few layout or fixture quirks like small tubs.
Related guest reviews
8
Peter
19 May 2025
·
Stayed 3 nights
Phoenician is a nice spot, but some of it is nearing the end of its lifecycle. In particular, the casitas are tired. We stayed in a premium casita and it felt really old and tired. The property itself is very decent and has tons of options. Location is great. Food is great. Service is wonderful and attentive. Pools are great - and there’s many of them. All around, a nice spot, but to stay “five star”, they’ll need to get the rooms back up to speed.
Phoenician is a nice spot, but some of it is nearing the end of its lifecycle. In particular, the casitas are tired. We stayed in a premium casita and it felt really old and tired. The property itself is very decent and has tons of options. Location is great. Food is great. Service is wonderful and attentive. Pools are great - and there’s many of them. All around, a nice spot, but to stay “five star”, they’ll need to get the rooms back up to speed.
8
MARISA
11 Aug 2024
·
Stayed 5 nights
The property is beautiful, pools, spa, golf course. The hotel rooms are starting to show their age. The rooms are dated & showing wear and tear.
The property is beautiful, pools, spa, golf course. The hotel rooms are starting to show their age. The rooms are dated & showing wear and tear.
8
Corinne
2 Sept 2025
·
Stayed 4 nights
Good property but questionable for a 5 diamond rating. Paint was worn, wood was water damaged, screen door was discolored and overall the rooms need a fresh modernization. Pool is nice but still needs the same touch if updating. Pool offerings like complimentary sunscreen was extremely limited, which is surprising for a Luxury Collection property.
Good property but questionable for a 5 diamond rating. Paint was worn, wood was water damaged, screen door was discolored and overall the rooms need a fresh modernization. Pool is nice but still needs the same touch if updating. Pool offerings like complimentary sunscreen was extremely limited, which is surprising for a Luxury Collection property.
6
Ilyssa
25 May 2025
·
Stayed 1 night
When we booked, we requested a Mountain View for the stay. We did not get a unit with a Mountain View. We did get a nice casita. However, there were some issues with the unit itself. We had all doors and windows closed our entire stay and somehow still had a mosquito issue. The master shower head was broken and the water was lukewarm at best. We also returned to our room around 9:45pm to find our keys did not work anymore. We called front desk twice, and they assured someone was coming to help us into our room. No one came, but after an hour we found a maintenance worker who was driving by in a golf cart to help us in. Overall, the resort was beautiful and had a luxurious vibe. We were celebrating our 9 year so we wanted a memorable experience. Unfortunately, it wasn’t the best for the expensive price for a one night stay and will likely not return.
When we booked, we requested a Mountain View for the stay. We did not get a unit with a Mountain View. We did get a nice casita. However, there were some issues with the unit itself. We had all doors and windows closed our entire stay and somehow still had a mosquito issue. The master shower head was broken and the water was lukewarm at best. We also returned to our room around 9:45pm to find our keys did not work anymore. We called front desk twice, and they assured someone was coming to help us into our room. No one came, but after an hour we found a maintenance worker who was driving by in a golf cart to help us in. Overall, the resort was beautiful and had a luxurious vibe. We were celebrating our 9 year so we wanted a memorable experience. Unfortunately, it wasn’t the best for the expensive price for a one night stay and will likely not return.
8
Fernando
30 Jun 2025
·
Stayed 2 nights
Only thing I didn'tike was the multiple elevators you need to take to get to parking or to certain floors.
Only thing I didn'tike was the multiple elevators you need to take to get to parking or to certain floors.
8
John
21 Jun 2023
·
Stayed 3 nights
Rooms overlooking the pools are lovely.
Rooms overlooking the pools are lovely.
10
Erin
13 May 2025
·
Stayed 3 nights
Our favorite place to stay in Scottsdale. The spa is first class. Everyone at the resort is friendly and helpful. Rooms are spacious and gorgeous.
Our favorite place to stay in Scottsdale. The spa is first class. Everyone at the resort is friendly and helpful. Rooms are spacious and gorgeous.
10
Jeanne
3 Jun 2024
·
Stayed 1 night
Beautiful property. Pool service was a bit slow. Walls are thin. Guessing we were in an area where a company event was being held as it was really loud between 1-3am.
Beautiful property. Pool service was a bit slow. Walls are thin. Guessing we were in an area where a company event was being held as it was really loud between 1-3am.
10
Brad
4 Dec 2023
·
Stayed 2 nights
Absolutely beautiful hotel. The room was clean however it was worn. The flooring was in need of repair. The room paint with the lights on showed they just splashed paint to repaint. The bathtub was hilarious. It’s so small you can’t cover your body fully with water and the shower for a 5 star was very small. Beautiful resort but the room could be much better for this price.
Absolutely beautiful hotel. The room was clean however it was worn. The flooring was in need of repair. The room paint with the lights on showed they just splashed paint to repaint. The bathtub was hilarious. It’s so small you can’t cover your body fully with water and the shower for a 5 star was very small. Beautiful resort but the room could be much better for this price.
8
Elena
12 Aug 2024
·
Stayed 2 nights
Beautiful property... but the room was quiet noisy from the outside equipment
Beautiful property... but the room was quiet noisy from the outside equipment
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as warm, attentive and proactive across the resort. Some guests experienced slow pool service, check-in delays, billing holds or miscommunications that detracted from an otherwise strong showing.
Related guest reviews
10
Elizabeth
3 Aug 2025
·
Stayed 2 nights
Staff professionalism was exceptional. Reminded me of the earlier times of true customer service.
Staff professionalism was exceptional. Reminded me of the earlier times of true customer service.
8
Pamela
26 Feb 2024
·
Stayed 3 nights
Love the grounds, fitness centre and pool. 2nd trip here and was disappointed with no room service for one day and service in the bar and restaurants was sooo slow. 15 mins to get the bill? 15 mins for a coffee? Coffee shop and valet service were excellent. Location is gorgeous. Hotel needs a staff sweep as do the rooms if it’s going to remain a 5 star resort.
Love the grounds, fitness centre and pool. 2nd trip here and was disappointed with no room service for one day and service in the bar and restaurants was sooo slow. 15 mins to get the bill? 15 mins for a coffee? Coffee shop and valet service were excellent. Location is gorgeous. Hotel needs a staff sweep as do the rooms if it’s going to remain a 5 star resort.
6
Greg
30 May 2024
·
Stayed 2 nights
For this being a luxury resort, the expected level of service fell flat. I arrived several days before check-in to plan logistics for a planned engagement. Despite tipping everyone I met with and confirming the plans, when I arrived the day before check-in to double-check that all logistics were good to go, I was told that nothing was in the system. I then worked again with new people (tipping them as well) to plan logistics again. When I arrived the next day to check-in, I had to wait almost an hour and a half before my room was ready (despite being told the day before it would be ready upon arrival). When the room was finally ready, the “upgraded room” they claimed to have put us in was nowhere to be found. In short, lots of empty promises were made and little was delivered.
For this being a luxury resort, the expected level of service fell flat. I arrived several days before check-in to plan logistics for a planned engagement. Despite tipping everyone I met with and confirming the plans, when I arrived the day before check-in to double-check that all logistics were good to go, I was told that nothing was in the system. I then worked again with new people (tipping them as well) to plan logistics again. When I arrived the next day to check-in, I had to wait almost an hour and a half before my room was ready (despite being told the day before it would be ready upon arrival). When the room was finally ready, the “upgraded room” they claimed to have put us in was nowhere to be found. In short, lots of empty promises were made and little was delivered.
8
MELISSA
29 Apr 2025
·
Stayed 2 nights
The valet, room service and pool were great. Check in was not super friendly, knowledgeable about dining options or overly concerned. The pool chairs need an upgrade, they were dirty, and the Drybar wasnt open. One of the weirdest things was that we had to take our own luggage to our room in a $1000/night hotel and there were stairs and curbs and no ramps.
The valet, room service and pool were great. Check in was not super friendly, knowledgeable about dining options or overly concerned. The pool chairs need an upgrade, they were dirty, and the Drybar wasnt open. One of the weirdest things was that we had to take our own luggage to our room in a $1000/night hotel and there were stairs and curbs and no ramps.
8
Peter
27 May 2025
·
Stayed 1 night
We recently celebrated our 17th anniversary with a stay at The Phoenician and decided to bring the kids along for a family-friendly experience. We booked a double queen room with a beautiful view of the pool, excited for a relaxing staycation. While the beginning of our visit didn’t go as smoothly as hoped—the room wasn’t ready at the 4 PM check-in time, and we ended up waiting over an hour—the staff was courteous and responsive. They apologized for the inconvenience and offered a $150 resort credit. Later, we received a call informing us the room was still not available, but they offered us an upgrade to a spacious casita by the golf course, which was a fantastic solution. From that point on, our stay was wonderful. The kids had a great time at the pool and enjoyed the evening activities. We capped off our nights with family game time playing Nintendo together. The resort itself is stunning, with top-notch amenities and beautifully maintained grounds. Despite the rocky start, the way the staff handled the situation truly stood out. Their professionalism and commitment to guest satisfaction turned our visit into a memorable experience. The Phoenician is an excellent resort, perfect for both getaways and staycations, and we appreciate their efforts to make our anniversary special.
We recently celebrated our 17th anniversary with a stay at The Phoenician and decided to bring the kids along for a family-friendly experience. We booked a double queen room with a beautiful view of the pool, excited for a relaxing staycation. While the beginning of our visit didn’t go as smoothly as hoped—the room wasn’t ready at the 4 PM check-in time, and we ended up waiting over an hour—the staff was courteous and responsive. They apologized for the inconvenience and offered a $150 resort credit. Later, we received a call informing us the room was still not available, but they offered us an upgrade to a spacious casita by the golf course, which was a fantastic solution. From that point on, our stay was wonderful. The kids had a great time at the pool and enjoyed the evening activities. We capped off our nights with family game time playing Nintendo together. The resort itself is stunning, with top-notch amenities and beautifully maintained grounds. Despite the rocky start, the way the staff handled the situation truly stood out. Their professionalism and commitment to guest satisfaction turned our visit into a memorable experience. The Phoenician is an excellent resort, perfect for both getaways and staycations, and we appreciate their efforts to make our anniversary special.
10
Timothy
1 Jul 2025
·
Stayed 1 night
Everything from checking in, pool service, valet service, restaurant and bar service was absolutely outstanding. Employees were so attentive. I didn’t want to leave and can’t wait to come back!
Everything from checking in, pool service, valet service, restaurant and bar service was absolutely outstanding. Employees were so attentive. I didn’t want to leave and can’t wait to come back!
10
Thomas
10 Aug 2025
·
Stayed 2 nights
This place exudes quiet elegance. Service mentality was stellar with each interaction being well executed by the staff.
This place exudes quiet elegance. Service mentality was stellar with each interaction being well executed by the staff.
10
Amy
18 Sept 2025
·
Stayed 3 nights
Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!
Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!
10
Deanna
3 Aug 2025
·
Stayed 3 nights
We had a fantastic stay at the Phoenician. The food and service were excellent! The staff was so friendly and attentive. We had a tough flight getting into Phoenix and the hotel manager was so kind and upgraded our room and comped our parking, which immediately lifted our spirits. Our room was gorgeous and the golf course, spa and fitness center were top notch. We will definitely be back!!
We had a fantastic stay at the Phoenician. The food and service were excellent! The staff was so friendly and attentive. We had a tough flight getting into Phoenix and the hotel manager was so kind and upgraded our room and comped our parking, which immediately lifted our spirits. Our room was gorgeous and the golf course, spa and fitness center were top notch. We will definitely be back!!
8
Madeline
15 Sept 2024
·
Stayed 3 nights
We really loved the hotel for its rooms, amenities, and dining options. The Steakhouse, breakfast in the room and poolside snacks were great. The spa was also exceptional. The only reason we gave it a 4 star instead of 5 is because the front desk charged us $2157 on our 3rd day. When we asked them about it they said that they estimate what they think I would spend on my last day and they will credit me in 3-4 days. We had spent $900 on the spa and food prior to the charge. So they estimated 2.5 times that for my spending. It made no sense and so I gave them a 4 star review instead of 5
We really loved the hotel for its rooms, amenities, and dining options. The Steakhouse, breakfast in the room and poolside snacks were great. The spa was also exceptional. The only reason we gave it a 4 star instead of 5 is because the front desk charged us $2157 on our 3rd day. When we asked them about it they said that they estimate what they think I would spend on my last day and they will credit me in 3-4 days. We had spent $900 on the spa and food prior to the charge. So they estimated 2.5 times that for my spending. It made no sense and so I gave them a 4 star review instead of 5
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AI-generated summary based on recent guest reviews
Location
Central, scenic setting near Old Town Scottsdale, the airport and Camelback Mountain, with easy access to dining, shopping and hiking. Many appreciate the mountain views and large grounds.
Related guest reviews
10
David
12 Jul 2025
·
Stayed 4 nights
Definitely the best choice for Scottsdale with excellent facilities and beautiful grounds. Downtown Scottsdale, with a great choice of shopping and dining options, is only a 5 minute bus ride away
Definitely the best choice for Scottsdale with excellent facilities and beautiful grounds. Downtown Scottsdale, with a great choice of shopping and dining options, is only a 5 minute bus ride away
10
Denise
31 Mar 2025
·
Stayed 3 nights
Lovely property. Lively happy hour with music in the lobby. Onsite steakhouse was good but food/drink in the lobby not so much. Central location close to lots of restaurants.
Lovely property. Lively happy hour with music in the lobby. Onsite steakhouse was good but food/drink in the lobby not so much. Central location close to lots of restaurants.
10
Victor K
7 Jun 2025
·
Stayed 2 nights
We brought our kids not knowing how kid friendly the Phoenician is! It was a perfect little getaway for us! The hotel was clean and beautiful. What i loved the most was also how convenient it was to everything.
We brought our kids not knowing how kid friendly the Phoenician is! It was a perfect little getaway for us! The hotel was clean and beautiful. What i loved the most was also how convenient it was to everything.
8
Taylor
30 Jun 2024
·
Stayed 1 night
Property has a beautiful view of camelback mountain. Lots of dining options and great staff!
Property has a beautiful view of camelback mountain. Lots of dining options and great staff!
8
Ritesh
23 Oct 2023
·
Stayed 4 nights
Property is close to PHX airport. It is also at the foot of Camelback mountains. The resort amenities were above average - pool, waterslide, cabanas, game room, fitness center. Limited dining options for vegetarian - lack of good Italian or Mexican option onsite. Poolside menu was average as well for vegetarians. Rooms were average. Staff was good and helpful. Did not use/explore: Golf course, Tennis courts, Adult pool area - all of which seemed good from far. Spa and related amenities were good as well.
Property is close to PHX airport. It is also at the foot of Camelback mountains. The resort amenities were above average - pool, waterslide, cabanas, game room, fitness center. Limited dining options for vegetarian - lack of good Italian or Mexican option onsite. Poolside menu was average as well for vegetarians. Rooms were average. Staff was good and helpful. Did not use/explore: Golf course, Tennis courts, Adult pool area - all of which seemed good from far. Spa and related amenities were good as well.
10
Rudolph
27 Jun 2024
·
Stayed 1 night
Great facility and close to a lot of other activity in Scottsdale.
Great facility and close to a lot of other activity in Scottsdale.
10
Mouli
9 Dec 2023
·
Stayed 3 nights
This property was a gorgeous retreat and perfect for a girls weekend. The staff was always helpful and very sweet. Very close to Old Town Scottsdale - a 5 mins Uber ride! Would def stay here again.
This property was a gorgeous retreat and perfect for a girls weekend. The staff was always helpful and very sweet. Very close to Old Town Scottsdale - a 5 mins Uber ride! Would def stay here again.
10
Joan
1 Sept 2024
·
Stayed 4 nights
Excellent location, close to the airport, shopping and restaurants. Awesome biew of the mountains and close to hiking trails
Excellent location, close to the airport, shopping and restaurants. Awesome biew of the mountains and close to hiking trails
10
Dalan
21 Aug 2024
·
Stayed 2 nights
Always amazing! I stay here whenever I come to Phoenix. The pools are beautiful. View is beautiful.
Always amazing! I stay here whenever I come to Phoenix. The pools are beautiful. View is beautiful.
10
Corbett
23 Aug 2024
·
Stayed 5 nights
Very nice hotel. Staff members all very nice and service was great. Its quiet and just minutes from Old Scottsdale area. Nice to have the pool open 24 hours. Dining options were nice but we were not aware of one of the restaurants being closed during our stay. We had a great time!
Very nice hotel. Staff members all very nice and service was great. Its quiet and just minutes from Old Scottsdale area. Nice to have the pool open 24 hours. Dining options were nice but we were not aware of one of the restaurants being closed during our stay. We had a great time!
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AI-generated summary based on recent guest reviews
Dining
Food is widely praised across on-site venues, with standout experiences at J&G Steakhouse and Mowry & Cotton, plus popular breakfasts. A few note average options, limited vegetarian choices, or temporary venue closures.
Related guest reviews
10
Darryl
5 Jul 2025
·
Stayed 2 nights
Hospitality excellence at all times! J&G Steakhouse gets a 10 out 10.
Hospitality excellence at all times! J&G Steakhouse gets a 10 out 10.
10
Michael
19 Jul 2025
·
Stayed 6 nights
Place was great, very nice property we really enjoyed going to Mowry & Cotton. Jonathan the bartender was really friendly and always had great recommendations.
Place was great, very nice property we really enjoyed going to Mowry & Cotton. Jonathan the bartender was really friendly and always had great recommendations.
8
Randall
20 Jul 2024
·
Stayed 2 nights
Second time at the Phoenician twice this month and love the place. Rooms were nice and spacious. Spa was a good experience. Very large pool area with good service. Valet service was good. This time (mid July 2024) the main restaurant was closed for renovations as well as several of the public restrooms. Additionally, some of the “accessible” rooms located on the first floor have a hallway entry glass doors, these do not have an automatic open button for someone in a wheelchair, not sure it would be considered an ADA compliant opening. It was a bit problematic for my wife getting through those doors in a wheelchair. I notified several employees including the front desk after the first stay, but not sure they have been updated, but we stayed in another area the second stay they were leaving the glass hallway doors open.
Second time at the Phoenician twice this month and love the place. Rooms were nice and spacious. Spa was a good experience. Very large pool area with good service. Valet service was good. This time (mid July 2024) the main restaurant was closed for renovations as well as several of the public restrooms. Additionally, some of the “accessible” rooms located on the first floor have a hallway entry glass doors, these do not have an automatic open button for someone in a wheelchair, not sure it would be considered an ADA compliant opening. It was a bit problematic for my wife getting through those doors in a wheelchair. I notified several employees including the front desk after the first stay, but not sure they have been updated, but we stayed in another area the second stay they were leaving the glass hallway doors open.
10
Jill
14 Sept 2025
·
Stayed 3 nights
This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.
This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.
10
Ethan
3 Aug 2025
·
Stayed 3 nights
Great dining options
Great dining options
8
Stefan
22 May 2024
·
Stayed 3 nights
Large property with many options. Service is slow at the pool and food options are lower quality and overpriced. Central location.
Large property with many options. Service is slow at the pool and food options are lower quality and overpriced. Central location.
8
Mike
29 Apr 2024
·
Stayed 4 nights
Nice property. Breakfast at Mowry and Cotton excellent. J&G Steakhouse a disappointment. Too loud, too poorly lit and so-so food. Tavern restaurant just OK. Shout out to Jasmine at the Thirsty Camel bar at Todd at Mowry and Cotton.
Nice property. Breakfast at Mowry and Cotton excellent. J&G Steakhouse a disappointment. Too loud, too poorly lit and so-so food. Tavern restaurant just OK. Shout out to Jasmine at the Thirsty Camel bar at Todd at Mowry and Cotton.
10
Amy
18 Sept 2025
·
Stayed 3 nights
Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!
Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!
8
Ritesh
23 Oct 2023
·
Stayed 4 nights
Property is close to PHX airport. It is also at the foot of Camelback mountains. The resort amenities were above average - pool, waterslide, cabanas, game room, fitness center. Limited dining options for vegetarian - lack of good Italian or Mexican option onsite. Poolside menu was average as well for vegetarians. Rooms were average. Staff was good and helpful. Did not use/explore: Golf course, Tennis courts, Adult pool area - all of which seemed good from far. Spa and related amenities were good as well.
Property is close to PHX airport. It is also at the foot of Camelback mountains. The resort amenities were above average - pool, waterslide, cabanas, game room, fitness center. Limited dining options for vegetarian - lack of good Italian or Mexican option onsite. Poolside menu was average as well for vegetarians. Rooms were average. Staff was good and helpful. Did not use/explore: Golf course, Tennis courts, Adult pool area - all of which seemed good from far. Spa and related amenities were good as well.
10
Michele
30 Jul 2025
·
Stayed 3 nights
Great food and options for different restaurants, great friendly staff, elegant atmosphere that was pleasing to the eyes and made you feel relax and excited to be there. The cherry on top was the free room upgrade upon arrival. The resort, amenities, staff was all, Chefs kiss.
Great food and options for different restaurants, great friendly staff, elegant atmosphere that was pleasing to the eyes and made you feel relax and excited to be there. The cherry on top was the free room upgrade upon arrival. The resort, amenities, staff was all, Chefs kiss.
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AI-generated summary based on recent guest reviews
10
Morten
4 weeks ago
·
Stayed 2 nights
Super nice location. Friendly staff.
Super nice location. Friendly staff.
10
Luis
14 Aug 2026
·
Stayed 2 nights
Nice resort good place to stay and visit
Nice resort good place to stay and visit
6
Anna
30 Jul 2026
·
Stayed 2 nights
Our first time here and our first impression was average. The property is currently under construction. During check in nobody told us our floor would have construction going from 9am to 5pm daily. Today during check out a jack hammer was obnoxiously breaking up the front tile. The water was cold for our morning showers. For the price we paid we are extremely disappointed and would like some sort of compensation. And no one told us the steak house was closed during our stay. We dined at Durant’s which exceeded our expectations.
Our first time here and our first impression was average. The property is currently under construction. During check in nobody told us our floor would have construction going from 9am to 5pm daily. Today during check out a jack hammer was obnoxiously breaking up the front tile. The water was cold for our morning showers. For the price we paid we are extremely disappointed and would like some sort of compensation. And no one told us the steak house was closed during our stay. We dined at Durant’s which exceeded our expectations.
8
Ashur
28 Jul 2026
·
Stayed 3 nights
Great resort all the way around except for pool was dirty
Great resort all the way around except for pool was dirty
2
Dustin
21 Jul 2026
·
Stayed 2 nights
This is not a luxury hotel by any means staff is very unqualified. Food is horrendous. This place should be closed down.
This is not a luxury hotel by any means staff is very unqualified. Food is horrendous. This place should be closed down.
FAQs about The Phoenician, a Luxury Collection Resort, Scottsdale
Is parking available at the property?
Self parking is available on-site for a fee of USD 30 per night, and valet parking is also offered for USD 50 per night.
Does the property allow pets?
Pets are allowed at the property with a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.
What accessibility features does the property offer?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.
What is the location of the hotel in relation to key landmarks?
The hotel is located in Paradise Valley, within a 5-minute drive of Scottsdale Fashion Square and Camelback Mountain. It is approximately 6.8 miles from Arizona State University and 10.7 miles from Phoenix Convention Center.
Does the property have a swimming pool?
Yes, the property features 9 outdoor swimming pools, including a children's pool and a heated outdoor pool. The pools are accessible 24 hours a day.
What are the hotel's policies for guests staying with children?
Children 17 years old and younger stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 25.00 per night, subject to availability. Advance request or confirmation is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 955.2775801003419USD
- 2026-09-15: 937.1251509993897USD
- 2026-09-16: 828.1105810642091USD
- 2026-09-17: 551.0982905822755USD
- 2026-09-18: 515.03880499292USD
- 2026-09-19: 530.9473290349732USD
- 2026-09-20: 528.5264766383057USD
- 2026-09-21: 525.9759262825928USD
- 2026-09-22: 528.3957921150513USD
- 2026-09-23: 642.8911138099365USD
- 2026-09-24: 1111.086229376221USD
- 2026-09-25: 888.7126835427247USD
- 2026-09-26: 771.4282391257325USD
- 2026-09-27: 628.8492044857178USD
- 2026-09-28: 648.3147505488282USD
- 2026-09-29: 657.91585249292USD
- 2026-09-30: 658.0130290675049USD
- 2026-10-01: 1049.0252803081055USD
- 2026-10-02: 706.957747914917USD
- 2026-10-03: 749.6150930584718USD
- 2026-10-04: 813.5538966295167USD
- 2026-10-05: 1793.2306894643557USD
- 2026-10-06: 959.3731604761964USD
- 2026-10-07: 1017.6295656101075USD
- 2026-10-08: 1004.739469999878USD
- 2026-10-09: 1964.4260760190432USD
- 2026-10-10: 972.3675500170899USD
- 2026-10-11: 928.4380303260499USD
- 2026-10-12: 1017.6295656101075USD
- 2026-10-13: 1054.8254322304688USD
- 2026-10-14: NO DATA
- 2026-10-15: 1964.1451870949709USD
- 2026-10-16: 840.5574979379884USD
- 2026-10-17: 1007.9798401442872USD
- 2026-10-18: 1017.6295656101075USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 979.8960919647218USD
- 2026-10-22: 854.599336793335USD
- 2026-10-23: 917.6689772962648USD
- 2026-10-24: 879.4427148284913USD
- 2026-10-25: 1011.7171567745362USD
- 2026-10-26: 1035.0990104029543USD
- 2026-10-27: 1103.9044647480468USD
- 2026-10-28: 1964.4260760190432USD
- 2026-10-29: 700.4238036276856USD
- 2026-10-30: 518.0108649069214USD
- 2026-10-31: 570.4940372276002USD
- 2026-11-01: 876.9013958950196USD
- 2026-11-02: 985.2968263201905USD
- 2026-11-03: 1004.739469999878USD
- 2026-11-04: NO DATA
- 2026-11-05: 1017.7119437215576USD
- 2026-11-06: 1566.4145040600588USD
- 2026-11-07: 988.501398277588USD
- 2026-11-08: 1035.0990104029543USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 721.741553524292USD
- 2026-11-12: 769.9025880454102USD
- 2026-11-13: 695.8181695557862USD
- 2026-11-14: 768.1877985124512USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- 24-hour pool access
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
- Self parking fee: USD 30 per night
- Valet parking fee: USD 50 per night
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Services
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Cycling
Child pool
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Electric car charging station
Parking Onsite
Internet
WiFi