The Phoenician, a Luxury Collection Resort, Scottsdale

US$881

/ night

Avg. for October

The Phoenician, a Luxury Collection Resort, Scottsdale - Image 1

The Phoenician, a Luxury Collection Resort, Scottsdale - Room

The Phoenician, a Luxury Collection Resort, Scottsdale - View from room

The Phoenician, a Luxury Collection Resort, Scottsdale - Reception

Prices for The Phoenician, a Luxury Collection Resort, Scottsdale

Select dates to see prices and availability

US$881

/ night

Avg. for October

Monthly average prices

Nightly prices at The Phoenician, a Luxury Collection Resort, Scottsdale average US$320 in the cheapest month (August) and US$1,144 in the most expensive month (March), based on the last 12 months.

Average nightly price at The Phoenician, a Luxury Collection Resort, Scottsdale by month, last 12 months (USD)
Month	Average price
January	US$820
February	US$1,080
March	US$1,144
April	US$1,039
May	US$823
June	US$487
July	US$394
August	US$320
September	US$531
October	US$881
November	US$842
December	US$671

Most expensive: March (~US$1,144)

Cheapest: August (~US$320)

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 9 outdoor pools. Additional features at this hotel include concierge serv...

Amenities

Business amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Paradise Valley? This hotel has 3655 square feet (340 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Stop by the hotel's restaurant, 19th Hole, for lunch, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms

Make yourself at home in one of the 585 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Location

When you stay at The Phoenician, a Luxury Collection Resort, Scottsdale in Paradise Valley, you'll be in the suburbs, within a 5-minute drive of Scottsdale Fashion Square and Camelback Mountain. This family-friendly hotel is 6.8 mi (11 km) from Arizona State University and 6.8 mi (11 km) from Talking Stick Resort Casino.

What's nearby

Scottsdale Fashion Square(1.4 Miles)
Scottsdale Waterfront(1.6 Miles)
Camelback Mountain(2.2 Miles)
Western Spirit: Scottsdale's Museum of the West(2.3 Miles)
Scottsdale Center for the Performing Arts(2.6 Miles)
HonorHealth Scottsdale Osborn Medical Center(2.8 Miles)
Scottsdale Stadium(2.9 Miles)
McCormick-Stillman Railroad Park(3.7 Miles)
Arizona Biltmore Country Club(4.7 Miles)
Papago Golf Course(4.7 Miles)
Biltmore Fashion Park(4.7 Miles)
Papago Park(5 Miles)
McCormick Ranch Golf Club(5.2 Miles)
Desert Botanical Garden(5.4 Miles)
Arizona Biltmore Resort - Adobe Course(5.4 Miles)
Phoenix Sky Harbor Intl. Airport (PHX)(8.3 Miles)
Mesa, AZ (MSC-Falcon Field Municipal)(21.5 Miles)
Phoenix Deer Valley Airport (DVT)(23.3 Miles)
Chandler, AZ (CHD-Chandler Municipal)(27.3 Miles)
Phoenix - Mesa Gateway Airport (AZA)(34.6 Miles)

Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning

Show all

Location

6000 East Camelback Road, Phoenix, Arizona, United States of America

Scottsdale Fashion Square (1.4 Miles)

Scottsdale Waterfront (1.6 Miles)

Camelback Mountain (2.2 Miles)

Western Spirit: Scottsdale's Museum of the West (2.3 Miles)

Scottsdale Center for the Performing Arts (2.6 Miles)

HonorHealth Scottsdale Osborn Medical Center (2.8 Miles)

More location info

Room options

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room details

1 Extra-Large Double Bed

Sleeps 3

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

602 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room details

2 Large Double Beds

Sleeps 4

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Suite, 1 Bedroom, Kitchenette, Pool View

Room details

1 Extra-Large Double Bed

Sleeps 5

1150 ft²

Balcony

Separate Dining Area

Air Conditioning

Heating

Kitchenette

Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 3

650 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 3

600 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Grand Room, 2 Queen Beds, Pool View

Room details

2 Large Double Beds

Sleeps 4

600 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Grand Room, 1 King Bed, Pool View

Room details

1 Extra-Large Double Bed

Sleeps 3

530 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

600 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Room details

1 Extra-Large Double Bed

Sleeps 3

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

650 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 2 Double Beds, Mountain View

Room details

2 Double Beds

Sleeps 4

530 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Suite, 1 Bedroom

Room details

1 Extra-Large Double Bed

Sleeps 5

1150 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Junior Suite, Multiple Beds

Room details

2 Large Double Beds

and

1 Sofa Bed

Sleeps 4

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed, Mountain View

Room details

1 Extra-Large Double Bed

Sleeps 3

530 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 2 Queen Beds (Hearing Accessible)

Room details

2 Large Double Beds

Sleeps 4

602 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Room details

2 Large Double Beds

Sleeps 4

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Executive Suite, 1 Bedroom

Room details

1 Extra-Large Double Bed

Sleeps 3

1194 ft²

Balcony

Separate Dining Area

Air Conditioning

Heating

Separate Living Room

Superior Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room details

2 Large Double Beds

Sleeps 4

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Grand Room, 2 Double Beds, Pool View

Room details

2 Double Beds

Sleeps 4

530 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Junior Suite, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Room details

2 Large Double Beds

Sleeps 4

600 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Suite, 1 Bedroom, Kitchenette

Room details

1 Extra-Large Double Bed

Sleeps 5

1150 ft²

Balcony

Separate Dining Area

Air Conditioning

Heating

Kitchenette

Deluxe Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 3

530 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Suite, 1 Bedroom, Pool View

Room details

1 Extra-Large Double Bed

Sleeps 5

1150 ft²

Balcony

Separate Dining Area

Air Conditioning

Heating

Separate Living Room

Presidential Suite, 2 Bedrooms

Room details

2 Double Beds

Sleeps 8

4000 ft²

Balcony

Separate Dining Area

Air Conditioning

Heating

Separate Living Room

Fireplace

Deluxe Room, 2 Double Beds

Room details

2 Double Beds

Sleeps 4

530 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Room details

1 Extra-Large Double Bed

Sleeps 3

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Superior Room, 1 King Bed (Hearing Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 3

600 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room details

1 Extra-Large Double Bed

Sleeps 3

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 1 King Bed (Hearing Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 3

600 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Guest reviews of The Phoenician, a Luxury Collection Resort, Scottsdale

Superb

Based on 1,002 verified reviews

Who stays here?

Business

24%

Couple

36%

Family

26%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At The Phoenician, a Luxury Collection Resort, Scottsdale, travelers consistently praise the beautiful grounds, attentive staff, and extensive amenities, while noting some dated rooms and occasional service or maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many applaud the spa, golf, tennis and fitness offerings, but report recurring pool issues - dirty cushions or water, heaters not working, and waterslide or splash pad closures, sometimes due to events. Housekeeping and check-in can be inconsistent, and a few guests encountered event noise or unexpected charges and holds. Food draws broad praise across several venues, though some found select outlets average, vegetarian options limited, or temporarily closed; the location near Old Town and Camelback views earn compliments. Expect an amenity-rich desert resort with occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive amenities are a highlight, with many praising the spa, golf, tennis and a well-equipped fitness center. However, recurring feedback notes pool cleanliness and maintenance problems, occasional closures or event-related access limits, some areas under repair, and paid parking/valet.

Related guest reviews

Randall

20 Jul 2024

Stayed 2 nights

Second time at the Phoenician twice this month and love the place. Rooms were nice and spacious. Spa was a good experience. Very large pool area with good service. Valet service was good. This time (mid July 2024) the main restaurant was closed for renovations as well as several of the public restrooms. Additionally, some of the “accessible” rooms located on the first floor have a hallway entry glass doors, these do not have an automatic open button for someone in a wheelchair, not sure it would be considered an ADA compliant opening. It was a bit problematic for my wife getting through those doors in a wheelchair. I notified several employees including the front desk after the first stay, but not sure they have been updated, but we stayed in another area the second stay they were leaving the glass hallway doors open.

Monica

22 Apr 2025

Stayed 4 nights

We had an overall lovely stay at the Phoenician. The staff and valet were friendly. The pool staff and spa was wonderful. Breakfast Buffett is great but only on high volume days is it available. The rooms are outdated including bathroom facilities. Not in keeping with the updated lobby and main facilities . For the price I paid considering it’s 5star plus this was disappointing. The grounds and accessibility to the city is perfect. Try to book spa treatments on a weekday it is at a slightly lower price point. Fitness center and golf facilities great. Resort fee $50 a day . This included tennis pickle ball and some fitness classes but no fees applicable to golf . This also seems like an unexpected surcharge .

Jill

14 Sept 2025

Stayed 3 nights

This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.

Martina

22 Jun 2023

Stayed 4 nights

We loved this hotel until our second last day. They shut down the pool area for an entire day for a private event and it was unusable. We also had to listen to the live music all night. Not ideal when you have little kids. We were super annoyed to be paying full price for this expensive resort and to have our enjoyment be impacted so severely. If the pools are shut down for private events, this needs to be disclosed at the time of purchase or he regular hotel guests need to be compensated. Otherwise, great hotel. We loved it besides the sneaky business practices to renting out the pool area to private parties

Cheryl

13 Aug 2024

Stayed 5 nights

Pools are in disrepair. Water slide was closed. Bell service brought our bags to the room only after several calls and 90 minutes of waiting. It’s old and is not the shining star it used to be. One of the pools on the lowest level was cloudy and had an above ground pump continuously running. I would pick another hotel if I return to Scottsdale.

Charles M

1 Sept 2025

Stayed 3 nights

Pretty good, especially for families. Golf and tennis were great. Pools are kind of ick.

Rachel

22 Oct 2024

Stayed 2 nights

We stayed for two nights/one day at the Phoenician with our 4 and 6 yo kids. The reason my overall rating is not excellent is because the splash pad, waterslide and whirlpools were all broken the day we were there. The splash pads and whirlpools did get going midafternoon, but the waterslide remained out of order. The games room was available and we played some foosball, pool and air hockey, but two of the 4 arcade games were out of order. When travelling with two young kids....what else are you supposed to do with them in a fancy resort! The kids water area was the main reason we picked the Phoenician. The building itself is very nice, the rooms are large, the staff are incredibly kind and friendly and the food was delicious. Would I stay here again with my kids? No, unless there was a way to ensure the kid water activities area was fully functional. Would I stay here again with my partner, or on a friends trip? Yes.

David

21 Jun 2023

Stayed 1 night

Some of the property could use some maintenance. There is some construction pending on a limited area of the property. Should be very nice upon completion.

TINA

9 Aug 2025

Stayed 2 nights

The hotel was nice but the pool area was very shabby. The furniture was dirty and tables were broken. The water in the pool was buggy and it seemed like the filter wasn't working. I was very disappointed. Also the cactus garden was not well appointed. Not enough flowers or visually appealing areas..underwhelmed.

Amy

10 Aug 2025

Stayed 2 nights

not friendly parking lot.. It charged us every time we left! Dirty pool chair lounges.. diquesting

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property and rooms as clean. Others report dirty pool areas or water, pests in some rooms, and inconsistent or late housekeeping.

Related guest reviews

Rachel

7 May 2025

Stayed 4 nights

They have a Beautiful property, pool area with excellent maintained landscape. The woman who came for nightly turn down service (asking if need more towels, take out the trash, more water bottles) provided great service and was very sweet the week I was there. Housekeeping was inconsistent although saw them in my hallway each day I was leaving my room in the morning for the day cleaning nearby rooms. Cleaned my room only two of the four days I was there. Last night the woman tried to come clean after 6:30pm in the evening. I said no as at that point I was checking out the next day and made no sense.

Viktoriya

27 May 2024

Stayed 4 nights

The hotel is top but housekeeping is terrible. To find bunch of hair in a shower is disgusting and sheets are ripped. Hotel on top but housekeeping they need to do something about.

Julian

28 Jul 2025

Stayed 2 nights

Very clean and fun property.

Roberto Fernando

11 Aug 2025

Stayed 4 nights

Pool Area Cusuions very dirty have been clean in weeks.

Mikhail

27 Jun 2024

Stayed 3 nights

Our overall stay was great. The inside of the hotel was beautiful and very easy to get around stuff was kind and helpful. What we didn’t like was the outdoor pool area. The cushions on all of the Paul side chairs were dirty in the pool definitely need to be cleaned better. There was a lot of things floating in the water. It just seemed a little under taken care of, and wasn’t very enjoyable to be out there.:(but other than that we liked our stay!

Dominick

9 Jun 2024

Stayed 1 night

View was of the roof, air condition didn’t work, no plastic bags in garbage cans, no fridgerator for our baby food, etc. Pool was filthy, dirty with hair etc.

TINA

9 Aug 2025

Stayed 2 nights

Scott A

5 Jan 2025

Stayed 6 nights

Pool area dirty

LaTorrie

19 Aug 2025

Stayed 3 nights

This place is absolutely gorgeous. Very clean and the staff is very courteous!

Amy

10 Aug 2025

Stayed 2 nights

not friendly parking lot.. It charged us every time we left! Dirty pool chair lounges.. diquesting

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, comfortable and offer nice views. Multiple reviews note dated or worn decor in some units, occasional noise from events or equipment, awkward access to parking via multiple elevators, and a few layout or fixture quirks like small tubs.

Related guest reviews

Peter

19 May 2025

Stayed 3 nights

Phoenician is a nice spot, but some of it is nearing the end of its lifecycle. In particular, the casitas are tired. We stayed in a premium casita and it felt really old and tired. The property itself is very decent and has tons of options. Location is great. Food is great. Service is wonderful and attentive. Pools are great - and there’s many of them. All around, a nice spot, but to stay “five star”, they’ll need to get the rooms back up to speed.

MARISA

11 Aug 2024

Stayed 5 nights

The property is beautiful, pools, spa, golf course. The hotel rooms are starting to show their age. The rooms are dated & showing wear and tear.

Corinne

2 Sept 2025

Stayed 4 nights

Good property but questionable for a 5 diamond rating. Paint was worn, wood was water damaged, screen door was discolored and overall the rooms need a fresh modernization. Pool is nice but still needs the same touch if updating. Pool offerings like complimentary sunscreen was extremely limited, which is surprising for a Luxury Collection property.

Ilyssa

25 May 2025

Stayed 1 night

When we booked, we requested a Mountain View for the stay. We did not get a unit with a Mountain View. We did get a nice casita. However, there were some issues with the unit itself. We had all doors and windows closed our entire stay and somehow still had a mosquito issue. The master shower head was broken and the water was lukewarm at best. We also returned to our room around 9:45pm to find our keys did not work anymore. We called front desk twice, and they assured someone was coming to help us into our room. No one came, but after an hour we found a maintenance worker who was driving by in a golf cart to help us in. Overall, the resort was beautiful and had a luxurious vibe. We were celebrating our 9 year so we wanted a memorable experience. Unfortunately, it wasn’t the best for the expensive price for a one night stay and will likely not return.

Fernando

30 Jun 2025

Stayed 2 nights

Only thing I didn'tike was the multiple elevators you need to take to get to parking or to certain floors.

John

21 Jun 2023

Stayed 3 nights

Rooms overlooking the pools are lovely.

Erin

13 May 2025

Stayed 3 nights

Our favorite place to stay in Scottsdale. The spa is first class. Everyone at the resort is friendly and helpful. Rooms are spacious and gorgeous.

Jeanne

3 Jun 2024

Stayed 1 night

Beautiful property. Pool service was a bit slow. Walls are thin. Guessing we were in an area where a company event was being held as it was really loud between 1-3am.

Brad

4 Dec 2023

Stayed 2 nights

Absolutely beautiful hotel. The room was clean however it was worn. The flooring was in need of repair. The room paint with the lights on showed they just splashed paint to repaint. The bathtub was hilarious. It’s so small you can’t cover your body fully with water and the shower for a 5 star was very small. Beautiful resort but the room could be much better for this price.

Elena

12 Aug 2024

Stayed 2 nights

Beautiful property... but the room was quiet noisy from the outside equipment

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as warm, attentive and proactive across the resort. Some guests experienced slow pool service, check-in delays, billing holds or miscommunications that detracted from an otherwise strong showing.

Related guest reviews

Elizabeth

3 Aug 2025

Stayed 2 nights

Staff professionalism was exceptional. Reminded me of the earlier times of true customer service.

Pamela

26 Feb 2024

Stayed 3 nights

Love the grounds, fitness centre and pool. 2nd trip here and was disappointed with no room service for one day and service in the bar and restaurants was sooo slow. 15 mins to get the bill? 15 mins for a coffee? Coffee shop and valet service were excellent. Location is gorgeous. Hotel needs a staff sweep as do the rooms if it’s going to remain a 5 star resort.

Greg

30 May 2024

Stayed 2 nights

For this being a luxury resort, the expected level of service fell flat. I arrived several days before check-in to plan logistics for a planned engagement. Despite tipping everyone I met with and confirming the plans, when I arrived the day before check-in to double-check that all logistics were good to go, I was told that nothing was in the system. I then worked again with new people (tipping them as well) to plan logistics again. When I arrived the next day to check-in, I had to wait almost an hour and a half before my room was ready (despite being told the day before it would be ready upon arrival). When the room was finally ready, the “upgraded room” they claimed to have put us in was nowhere to be found. In short, lots of empty promises were made and little was delivered.

MELISSA

29 Apr 2025

Stayed 2 nights

The valet, room service and pool were great. Check in was not super friendly, knowledgeable about dining options or overly concerned. The pool chairs need an upgrade, they were dirty, and the Drybar wasnt open. One of the weirdest things was that we had to take our own luggage to our room in a $1000/night hotel and there were stairs and curbs and no ramps.

Peter

27 May 2025

Stayed 1 night

We recently celebrated our 17th anniversary with a stay at The Phoenician and decided to bring the kids along for a family-friendly experience. We booked a double queen room with a beautiful view of the pool, excited for a relaxing staycation. While the beginning of our visit didn’t go as smoothly as hoped—the room wasn’t ready at the 4 PM check-in time, and we ended up waiting over an hour—the staff was courteous and responsive. They apologized for the inconvenience and offered a $150 resort credit. Later, we received a call informing us the room was still not available, but they offered us an upgrade to a spacious casita by the golf course, which was a fantastic solution. From that point on, our stay was wonderful. The kids had a great time at the pool and enjoyed the evening activities. We capped off our nights with family game time playing Nintendo together. The resort itself is stunning, with top-notch amenities and beautifully maintained grounds. Despite the rocky start, the way the staff handled the situation truly stood out. Their professionalism and commitment to guest satisfaction turned our visit into a memorable experience. The Phoenician is an excellent resort, perfect for both getaways and staycations, and we appreciate their efforts to make our anniversary special.

Timothy

1 Jul 2025

Stayed 1 night

Everything from checking in, pool service, valet service, restaurant and bar service was absolutely outstanding. Employees were so attentive. I didn’t want to leave and can’t wait to come back!

Thomas

10 Aug 2025

Stayed 2 nights

This place exudes quiet elegance. Service mentality was stellar with each interaction being well executed by the staff.

Amy

18 Sept 2025

Stayed 3 nights

Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!

Deanna

3 Aug 2025

Stayed 3 nights

We had a fantastic stay at the Phoenician. The food and service were excellent! The staff was so friendly and attentive. We had a tough flight getting into Phoenix and the hotel manager was so kind and upgraded our room and comped our parking, which immediately lifted our spirits. Our room was gorgeous and the golf course, spa and fitness center were top notch. We will definitely be back!!

Madeline

15 Sept 2024

Stayed 3 nights

We really loved the hotel for its rooms, amenities, and dining options. The Steakhouse, breakfast in the room and poolside snacks were great. The spa was also exceptional. The only reason we gave it a 4 star instead of 5 is because the front desk charged us $2157 on our 3rd day. When we asked them about it they said that they estimate what they think I would spend on my last day and they will credit me in 3-4 days. We had spent $900 on the spa and food prior to the charge. So they estimated 2.5 times that for my spending. It made no sense and so I gave them a 4 star review instead of 5

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AI-generated summary based on recent guest reviews

Location

Central, scenic setting near Old Town Scottsdale, the airport and Camelback Mountain, with easy access to dining, shopping and hiking. Many appreciate the mountain views and large grounds.

Related guest reviews

David

12 Jul 2025

Stayed 4 nights

Definitely the best choice for Scottsdale with excellent facilities and beautiful grounds. Downtown Scottsdale, with a great choice of shopping and dining options, is only a 5 minute bus ride away

Denise

31 Mar 2025

Stayed 3 nights

Lovely property. Lively happy hour with music in the lobby. Onsite steakhouse was good but food/drink in the lobby not so much. Central location close to lots of restaurants.

Victor K

7 Jun 2025

Stayed 2 nights

We brought our kids not knowing how kid friendly the Phoenician is! It was a perfect little getaway for us! The hotel was clean and beautiful. What i loved the most was also how convenient it was to everything.

Taylor

30 Jun 2024

Stayed 1 night

Property has a beautiful view of camelback mountain. Lots of dining options and great staff!

Ritesh

23 Oct 2023

Stayed 4 nights

Property is close to PHX airport. It is also at the foot of Camelback mountains. The resort amenities were above average - pool, waterslide, cabanas, game room, fitness center. Limited dining options for vegetarian - lack of good Italian or Mexican option onsite. Poolside menu was average as well for vegetarians. Rooms were average. Staff was good and helpful. Did not use/explore: Golf course, Tennis courts, Adult pool area - all of which seemed good from far. Spa and related amenities were good as well.

Rudolph

27 Jun 2024

Stayed 1 night

Great facility and close to a lot of other activity in Scottsdale.

Mouli

9 Dec 2023

Stayed 3 nights

This property was a gorgeous retreat and perfect for a girls weekend. The staff was always helpful and very sweet. Very close to Old Town Scottsdale - a 5 mins Uber ride! Would def stay here again.

Joan

1 Sept 2024

Stayed 4 nights

Excellent location, close to the airport, shopping and restaurants. Awesome biew of the mountains and close to hiking trails

Dalan

21 Aug 2024

Stayed 2 nights

Always amazing! I stay here whenever I come to Phoenix. The pools are beautiful. View is beautiful.

Corbett

23 Aug 2024

Stayed 5 nights

Very nice hotel. Staff members all very nice and service was great. Its quiet and just minutes from Old Scottsdale area. Nice to have the pool open 24 hours. Dining options were nice but we were not aware of one of the restaurants being closed during our stay. We had a great time!

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AI-generated summary based on recent guest reviews

Dining

Food is widely praised across on-site venues, with standout experiences at J&G Steakhouse and Mowry & Cotton, plus popular breakfasts. A few note average options, limited vegetarian choices, or temporary venue closures.

Related guest reviews

Darryl

5 Jul 2025

Stayed 2 nights

Hospitality excellence at all times! J&G Steakhouse gets a 10 out 10.

Michael

19 Jul 2025

Stayed 6 nights

Place was great, very nice property we really enjoyed going to Mowry & Cotton. Jonathan the bartender was really friendly and always had great recommendations.

Randall

20 Jul 2024

Stayed 2 nights

Jill

14 Sept 2025

Stayed 3 nights

Ethan

3 Aug 2025

Stayed 3 nights

Great dining options

Stefan

22 May 2024

Stayed 3 nights

Large property with many options. Service is slow at the pool and food options are lower quality and overpriced. Central location.

Mike

29 Apr 2024

Stayed 4 nights

Nice property. Breakfast at Mowry and Cotton excellent. J&G Steakhouse a disappointment. Too loud, too poorly lit and so-so food. Tavern restaurant just OK. Shout out to Jasmine at the Thirsty Camel bar at Todd at Mowry and Cotton.

Amy

18 Sept 2025

Stayed 3 nights

Ritesh

23 Oct 2023

Stayed 4 nights

Michele

30 Jul 2025

Stayed 3 nights

Great food and options for different restaurants, great friendly staff, elegant atmosphere that was pleasing to the eyes and made you feel relax and excited to be there. The cherry on top was the free room upgrade upon arrival. The resort, amenities, staff was all, Chefs kiss.

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AI-generated summary based on recent guest reviews

Paola

2 weeks ago

Stayed 3 nights

Beautiful resort. This was perfect for a couple get away.

Sean

3 weeks ago

Stayed 3 nights

For a 5 Star hotel it seemed to be lacking that vibe. Paying per day to self park your car at the Cacita. Room was sub par cleaned each day and the most random times, sometimes after 1:00 pm. Mold in the shower, tub would not drain after first use. Overall for the huge price for the weekend we were very very disappointed.

Morten

16 Aug 2026

Stayed 2 nights

Super nice location. Friendly staff.

Luis

14 Aug 2026

Stayed 2 nights

Nice resort good place to stay and visit

Anna

30 Jul 2026

Stayed 2 nights

Our first time here and our first impression was average. The property is currently under construction. During check in nobody told us our floor would have construction going from 9am to 5pm daily. Today during check out a jack hammer was obnoxiously breaking up the front tile. The water was cold for our morning showers. For the price we paid we are extremely disappointed and would like some sort of compensation. And no one told us the steak house was closed during our stay. We dined at Durant’s which exceeded our expectations.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 01:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Phoenician, a Luxury Collection Resort, Scottsdale

Is parking available at the property?

Self parking is available on-site for a fee of USD 30 per night, and valet parking is also offered for USD 50 per night.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Paradise Valley, within a 5-minute drive of Scottsdale Fashion Square and Camelback Mountain. It is approximately 6.8 miles from Arizona State University and 10.7 miles from Phoenix Convention Center.

Does the property have a swimming pool?

Yes, the property features 9 outdoor swimming pools, including a children's pool and a heated outdoor pool. The pools are accessible 24 hours a day.

What are the hotel's policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 25.00 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

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Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

24-hour pool access
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
Self parking fee: USD 30 per night
Valet parking fee: USD 50 per night
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $770	2 $1,053	3 $928	4 $1,914	5 $1,113	6 $1,875	7 $937
8 $928	9 $1,799	10 $1,799	11 $911	12 $1,011	13 $886	14 $840
15 $785	16 $1,746	17 $1,085	18 $858	19 $682	20 $717	21 $1,553
22 $686	23 $676	24 $673	25 $806	26 $777	27 $804	28 $733
29 $998	30 $1,800

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $810	30 $524	31 $567