Name: Best Western Plus Humboldt Bay Inn
Address: 232 West 5th Street, Downtown Eureka, Eureka, California, United States of America, Eureka, Humboldt County, US
Price range: US$146–US$279 per night
Rating: 8.48

What guests think

At Best Western Plus Humboldt Bay Inn, travelers repeatedly praise the tropical “Oasis” pool and hot tub area, friendly service, clean comfortable rooms, a satisfying free breakfast, and a unique complimentary limo to nearby restaurants.

Location is convenient to Old Town and highways, but many note a sketchy surrounding area and advise against walking at night. Highway and on-site noise can be an issue for street-side rooms, and parking can feel tight. Some rooms are smaller or dated with occasional maintenance or comfort issues, though many report recent updates and good value. Expect a well-run property with standout amenities that offset the urban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The Oasis area with heated pool, large hot tub, fire pits and ample seating is widely praised, and a complimentary dinner limo is a standout perk. Fitness room and other amenities are appreciated, though parking is tight and the hot tub has occasionally been closed.

Related guest reviews

10

Eugene

20 Aug 2025

·

Stayed 3 nights

Very comfortable stay, daughter loved the pool and we enjoyed the billiards table. Highly recommended.

6

Leah

28 Feb 2024

·

Stayed 1 night

Jacuzzi was down AGAIN

10

Christina

8 Aug 2024

·

Stayed 1 night

This is not your parents best western! It had a really cool pool and hot tub. A pool table, good breakfat and a limo to take you to dinner!

10

Victor

19 Sept 2025

·

Stayed 1 night

They have a beautiful pool area with plenty of lounge chairs. Breakfast was also great. The room wasn’t too spacious, but it has a big separate sink area outside of shower/toilet. We enjoyed our stay.

10

Barbara

26 Oct 2025

·

Stayed 1 night

Breakfast was fresh. Everything nice, but best perk of all--they had a limo at guests disposal during dinner hours to drive you to and from a restaurant of your choice.

10

Karen

4 Jan 2023

·

Stayed 19,359 nights

The hot tub heater went out the last day of Our stay :( a huge bummer! otherwise I rate this a 9.5

10

Denise

19 Jul 2024

·

Stayed 2 nights

Beautiful pool and hot tub and breakfast area.

10

Quynh

13 May 2025

·

Stayed 1 night

I am in love with their jacuzzi. I thought I was in Hawaii. The plant arrangements were amazing. This spa was big and roomy; Most impressingly clean. The water was nice and warm. It was 55° outside, so being in this warm spa was perfect.

10

Mark L

11 Nov 2025

·

Stayed 5 nights

All good: breakfast, location, pool, hot tub (great picnic area for family visits), cleanliness and friendly staff

10

Bobby

10 Nov 2025

·

Stayed 1 night

Room was a room. What makes this place stand out is its OUTSTANDING staff and facility! From the moment we arrived, front desk staff was amazing. I dealt with three different front desk people and all were great. Aaron was so amazing. And the morning breakfast person,Viviana was so gracious and helpful. The whole inner complex with pool, sauna, weight room, and eating facility was a dream! I cant think of another word for it. Facilities was incredible to with Dorian a presence throughout opening the pool and taking care of the grounds. Our family has decided to always us the spot for our Coast trip. Thank you to all staff at this Best Western. All was very appreciated. Very kid friendly!

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Cleanliness

Rooms and grounds are frequently described as very clean. Some guests noted odors or isolated housekeeping lapses, and several disliked coffee makers and ice buckets being placed in bathrooms.

Related guest reviews

8

Erin

18 Jan 2024

·

Stayed 2 nights

Updated room. Comfy bed. Strong musty smell that may be unavoidable in Humboldt County with the constant rain and fog.

10

ryan

23 Jun 2025

·

Stayed 3 nights

The hotel was nice with nice amenities. The Keurig in the bathroom was gross though. We did not use the Keurig for fear of fecal matter particulate contamination. Suggest to not put coffee maker in bathroom.

4

Judy

22 Aug 2023

·

Stayed 1 night

Desk clerk was very nice. I'm mobility impaired and he gave me a well-placed room and arranged for ice to be brought to my room. The pillows were very nice. The bed was hard as a rock and I barely slept. The bathroom floor was filthy and sticky with urine. My feet were clean when I got there and very dirty the next morning. No way I was going in the shower. The desk clerk told me check-out time was noon, but housekeeping started banging on the door at 11:50 and 2 more times before I left the room at 12:07, even though it was clear there were other rooms they hadn't gotten to yet. I won't be back.

10

Jacob

16 Jul 2024

·

Stayed 1 night

Very clean hotel, really nice breakfast.

4

Patrice

21 May 2025

·

Stayed 2 nights

Be aware…this property is situated between 4 marijuana dispensaries and it smells like it. It is also two blocks from a soup kitchen and 3 blocks if homeless camps. When we asked if it was safe to walk 4 blocks to a restaurant, the clerk said,”Yes. Absolutely!” The room smelled like someone had used an entire bottle of awful air freshener. The room was dark and old, nothing like pictures online. The bathroom shower and floor needed a good cleaning as well. Because of the smell, cleanliness and safety concerns we cut our trip short and left as soon as we could in the morning.

10

Richard

19 Jun 2025

·

Stayed 4 nights

Very clean, great pool/ hot tub area, staff very accommodating.

8

Mandeep

26 Jun 2025

·

Stayed 1 night

It’s clean but smell of smoke was suck

10

Geoffrey

17 May 2024

·

Stayed 1 night

Rooms were very clean and well appointed, best water pressure of all the hotels we stayed in on this trip (5)...Parking was a little tight but safe and secure.

10

Robert

9 Oct 2023

·

Stayed 2 nights

Checkin was fast and easy, the room was clean and very nice.

8

Nikolaas

9 Jun 2025

·

Stayed 1 night

The staff here is amazing and very helpful. My reason to put cleanliness at three stars is that the Coffee Maker and Ice Bucket are in the Bathroom, with the coffee pod just exposed to the bathroom elements. I was not a big fan of this choice.

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Rooms

Many rooms are comfortable or updated, but several are small, face highway noise, or have full beds rather than queens. Guests report occasional issues like dim bathroom lighting, broken TVs or HVAC, and mattresses that are too firm or worn.

Related guest reviews

10

adam

3 Nov 2024

·

Stayed 2 nights

We stayed here instead of the first hotel we booked, because this place was much nicer and the same price! This is a wonderful spot at this price, includes resort-like atmosphere by the pool, with a very nice full American breakfast included: sausage, eggs, real potatoes, it’s the little things! Room very clean and quiet, and free limo service which we will try next time. Get a room away from the street like we did and you’ll be happy this place. Also, has a pool table and adjacent restaurant.

4

John

22 Aug 2024

·

Stayed 1 night

Room thermostat temperature control was non-functional. Approx. 80f room temperature overnight and morning was very uncomfortable. Hair dryer switch did not work. Breakfast was very good and pool and spa area were great for relaxing. Overall experience is negative. Our stay fell short of quality and comfort expectations given the cost for our one night stay.

10

Kimberly

12 Jun 2025

·

Stayed 1 night

The bed was perfect! I slept great. I stay here for work a couple times a year. I wish the bathrooms had better lighting, though, that’s my only complaint. Plenty of usb ports for charging and a workspace in the room. WiFi was included and a breakfast buffet! The pool area looks pretty cool although I didn’t get a chance to use it.

8

Robert

23 Dec 2024

·

Stayed 1 night

Nice hotel, front desk and breakfast person were super nice. Pool area was great, easy check-in. The breakfast was great. Little on the high side price wise. Only issues were small stain on pillow and thin ceiling and walls. Can hear everything. I'd stay again though

6

Tracy

12 Aug 2025

·

Stayed 1 night

Newer remodel of an old property. It’s rather noisy from traffic. Shower would not turn on initially and was missing the cold indicator. The missing cold indicator left an hole, which to me is always a concern w tiny cameras out there. Two conditioners, but no shampoo. No bathtub. Double beds in the room we had, not queens. Close drive to homeless area.

8

MENG CHEN

21 Jul 2024

·

Stayed 2 nights

The room is clean. But close to highway and major intersections. Can be pretty noisy from the traffic.

10

Leslie

20 May 2025

·

Stayed 1 night

This BW exceeded our expectations. Our room was large and comfortable; the breakfast was excellent; and the patio and pool area looked really fun. We especially appreciated the availability of the complimentary car service to take us to and from dinner at a local restaurant in downtown Eureka. We would happily stay at this property again.

6

Graeme

8 Jul 2024

·

Stayed 1 night

I got a room.with a broken tv. Audio but no video. Drag. I tried everything. Houseman showed up. He tried everything all over again. No go. No TV. Add to all of this..no lie: PROBABLY THE HOTTEST DAY OF THE YEAR. Houseman shows up with new TV. He had to do alot of work.to install and I helped him fire it up..he had ti write .trouble ticketd etc...Saturday night...hotel sold out... Lot of work. Not the greatest way to stay...and with the room price OVER $300...ya...thats a drag. I hope you guve the Houseman a raise. Hard working. Nice. Apologetic. Kudos to him. I hope you recognize him. I really do. He was a wonderful kind face of your corporation..so I thank you for that Postive part... Of this otherwise not good experience Thankyou for listening

2

beverly

15 Jun 2025

·

Stayed 1 night

Room was small for the price. Double beds not 2 queen Breakfast was spot on! Parking is tight

8

Zinaida

4 Sept 2025

·

Stayed 3 nights

Clean room, excellent breakfast options, very nice facility. Dislike: the bed was not very comfortable, and the shower head is not removable. Overall, I would recommend this hotel.

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Service

Staff are consistently friendly and helpful across front desk, housekeeping and breakfast, and the limo service is well organized. A few guests experienced curt interactions or strict rule enforcement, including one complaint about a rude limo driver.

Related guest reviews

2

Christopher

30 Jun 2024

·

Stayed 1 night

The property is run down, the staff person I was dealing with was awful and rude, as if my staying at the hotel was an inconvenience. The first night I was there, the front desk manager demanded that I come to the front desk to sign a piece of paper or threatened I get kicked out. I was already sleeping when he asked for this request. He did not care. Don’t stay here.

10

Paul

24 Dec 2022

·

Stayed 1 night

Good place to stay love the staff

10

Lisa

23 Aug 2025

·

Stayed 3 nights

This hotwl has become our go to when in Eureka or surroubding towns. The staff is so nice, helpful, and always smiling. The rooms are quiet, clean, and feel very private. The pool area is awesome, when swiming or sitting in the hottub, I never felt uncomfortable or as if i were too close to others. The housekeeping and breakfast staff is very nice and pay attention to detail. We will always stay here as long as it stays this way.

10

Elizabeth

14 Oct 2024

·

Stayed 1 night

This is a very nice hotel! Perk of having a complimentary limo take you to a large choice of restaurants in the area to dine. Very friendly and helpful staff and the room was very clean. Their breakfast is one of the best - more than just pastries. Definitely recommend if you're in the area.

10

Hubert e Lilly

28 Jul 2024

·

Stayed 3 nights

The manager , Stacy Birnie, was amazing. We had an issue with our reservation and she fixed it like a pro. Her knowledge of the area made our stay even more memorable.

10

Tomas

16 Jul 2025

·

Stayed 4 nights

The entire staff were so friendly ,helpful, and professional. Our room was very clean. They also offer a complimentary limo service to shuttle guests to and from the restaurant of your choice. Doesn’t get much better than that. We will definitely visit again.

10

Stephanie

24 Apr 2025

·

Stayed 2 nights

The only reason the staff didn't get 5 stars is the limo driver they have that does complimentary service is very aggressive and rude .

10

Jody

17 Jul 2024

·

Stayed 1 night

Front desk staff was fantastic.

10

Bradley

16 Aug 2023

·

Stayed 1 night

Aaron at the front desk was amazing. Pool/hot tub/pool table area was great. Family enjoyed it thoroughly.

10

Bobby

10 Nov 2025

·

Stayed 1 night

Room was a room. What makes this place stand out is its OUTSTANDING staff and facility! From the moment we arrived, front desk staff was amazing. I dealt with three different front desk people and all were great. Aaron was so amazing. And the morning breakfast person,Viviana was so gracious and helpful. The whole inner complex with pool, sauna, weight room, and eating facility was a dream! I cant think of another word for it. Facilities was incredible to with Dorian a presence throughout opening the pool and taking care of the grounds. Our family has decided to always us the spot for our Coast trip. Thank you to all staff at this Best Western. All was very appreciated. Very kid friendly!

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AI-generated summary based on recent guest reviews

Location

Convenient for Old Town and highway access, but the surrounding area feels rough to many and traffic noise is common. Several reviews advise not walking at night.

Related guest reviews

8

Mouli

11 Jul 2025

·

Stayed 2 nights

Too close to 101 extremely busy streets of Eureka

8

Gurpreet

1 Jun 2025

·

Stayed 1 night

Hotel is good but area around is not safe.

10

Paul

2 Sept 2025

·

Stayed 1 night

Wi-Fi was decent, one restaurant near property, more within tge walking distance, but wouldn't suggest to walk in the evening...doesn't look safe. Parking lot was full, but seems like everyone had their spot.

10

Ramona

22 Oct 2024

·

Stayed 1 night

Excellent location, which was a double edged sword. Extremely close to the highway, which also made the location a little noisy. However, it was very close to old town, Eureka. That meant that you could walk to the shopping and many restaurants. Easy access to the highway for Travel up or down the California coast. Very helpful and nice desk staff. Nice full breakfast too!

10

Jacob

24 Jun 2024

·

Stayed 1 night

About what I expect from the room / facility. Surrounding area leaves a lot to be desired.

4

Larry

3 May 2023

·

Stayed 2 nights

Extremely noisy from street traffic on two major roads and from other rooms. We will not stay in the area again.

8

Michael

16 May 2025

·

Stayed 2 nights

Overall good location

8

Misty

9 Oct 2025

·

Stayed 1 night

It was a nice room but the area was not that nice

8

Carol

18 May 2023

·

Stayed 2 nights

Good location

10

Terri

7 Aug 2025

·

Stayed 2 nights

Despite its being a motel in an unsafe area on Hwy 101, across from a marijuana shop such that you get out of the car and smell it- the grounds, room, bed, and customer service were excellent. The front staff was always eager to help. The pool area has a tropical oasis vibe and hotel staff were often keeping it clean and tidy. You could tell the management was excellent. It is a quick one minute drive to the historic downtown( we felt unsafe as we walked it), with restaurants and shops. They even offer a free limo ride to and from downtown in the evenings

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Dining

Breakfast is often praised for quality and variety, though a few found it average or missing items. Easy access to nearby restaurants, with many using the free limo to dine out.

Related guest reviews

10

jon

3 May 2023

·

Stayed 1 night

Nice property close to downtown. Decent breakfast.

10

Holly

15 Jan 2024

·

Stayed 4 nights

This hotel exceeded our expectations! It’s very thoughtfully managed and maintained. There is a great spread for breakfast, their (free) limbo service took us to dinner and back, there is an awesome espresso machine in the lobby next to a gorgeous salt water fish tank. The grounds have beautiful landscaping and water features throughout. And then ofcourse the outdoor area is just fantastic. It’s got a huge hot tub and pool, tiki torches light up with flames at night, a gas fire pit with comfy seating, it’s all just so well done. Also the rooms were fully equipped and updated and cozy. We will always recommend this hotel! Sincerest thank you to all the staff at this Best Western for making this place such a great experience. Your hard work shows!

10

Shayli

30 Jul 2025

·

Stayed 1 night

Very nice place to stay it was really relaxing. It was a very wide huge variety for breakfast included which was very nice. I really enjoyed the hot tub and the limo that they have available for you as well. Overall really great experience.

10

Nancy

9 May 2025

·

Stayed 1 night

Great breakfast. Heater in the bathroom.

10

Geordy

12 Feb 2025

·

Stayed 1 night

Great hotel to stay at. Amenities are great and the dinner limo service is top notch. Highly recommend staying here. Breakfast quality was unusually high, they used real eggs and real meats, even the ketchup was organic.

8

richard

7 Oct 2024

·

Stayed 1 night

Good experience. Breakfast a little limited. Overall , reasonable value.

10

Victor

19 Sept 2025

·

Stayed 1 night

They have a beautiful pool area with plenty of lounge chairs. Breakfast was also great. The room wasn’t too spacious, but it has a big separate sink area outside of shower/toilet. We enjoyed our stay.

10

William

17 Nov 2025

·

Stayed 2 nights

Breakfast was hot and stayed refreshed through the morning hours

10

Elissa

12 Jul 2025

·

Stayed 2 nights

The staff were welcoming and helpful. Selina provides rides to/from dinner in the limo, and she made the trip so special for my son (it was the highlight of our trip). The pools were clean and warm…big hit for the kid! The rooms were well maintained, clean, and comfortable. Breakfast was perfect. Lots of parking at no cost. I would stay here again when in the area.

10

Joy

3 May 2025

·

Stayed 1 night

Clean and conveniently located. Hotel offered transportation to and from local restaurants so you don’t have to drive yourself and find parking. Very nice amenity for their guests. Pool area was very nice. Complementary breakfast was good. Would stay again at this hotel in the future.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$124
February	US$125
March	US$136
April	US$141
May	US$168
June	US$210
July	US$234
September	US$216
October	US$173
November	US$145
December	US$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $256	16 $277	17 $217	18 $189	19
20 $163	21 $206	22 $267	23 $211	24 $202	25 $207	26 $239
27 $171	28 $173	29 $173	30 $199

Su	Mo	Tu	We	Th	Fr	Sa
				1 $248	2 $279	3
4 $181	5 $160	6 $160	7 $235	8 $178	9 $205	10 $230
11 $154	12 $170	13 $152	14 $152	15 $166	16 $172	17 $169
18 $146	19 $154	20 $167	21 $166	22 $165	23 $197	24 $195
25 $147	26 $156	27 $156	28 $158	29 $156	30 $165	31 $168

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Apartment, Multiple Beds (Living Room)

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible

Family Suite, Multiple Beds, Refrigerator & Microwave (Walk-In Shower)

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Accessible

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (With Sofabed)

Honeymoon Suite, 1 King Bed, Fireplace

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Plus Humboldt Bay Inn

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Prices for upcoming dates