Quality Inn Colorado Springs South

Brekfast was good and front desk helpful.

Overall it was a good stay. Pool was nice. Location is great, it is really close to a lot of stores. Only con was after confirming 3 times to see if they had a pack and play for our stay all 3 times we were told they did. It was one less thing to pack on our tip and really appreciate the hotel having that option. One of the staff when we first arrived and asked for the pack and play said they didn’t have one, and the only thing she could give us was a luggage rack. When asked how was the baby supposed to sleep on that she said on the car seat. We ask if she could ask her Maneger just to double check because we had been told in 3 different times that they did. She refused to look in the back or call anyone and insisted the luggage rack was the only thing she could give us. The solution wasn’t till later after they change staff for the night shift. The new person was a lot more friendly and helpful. She did say she didn’t think they provided that but would check with her manager. The manager verified that they did and where to find it. At the end of the day our baby had a place to sleep and the rest of our trip when well.

Very nice in every aspect.

I was greeted at check in with a young lady who was friendly and efficient. We found our room to be clean and in nice condition. Breakfast is pretty much the standard hotel breakfast. It is good and there is a nice selection. I noticed on the second day of our visit there was someone who was attending to the dining room and was making sure the items were on the line and wiping down the table. She was quite attentive. Our room was freshened each day which was appreciated. Our only down side for this property is the hot tub was out of order. This was disappointing since we had driven quite a ways and was looking forward to relaxing in the tub.

Safe Parking, Carls Jr open 24 hr , Kind, pleasant staff. Clean facility inside and outside, Exxxxxceeept the Hot Tub, broken and moldy with crime scene tape around it. Something happened? Please fix or remove your advertisement of it.