Hotel Indigo Savannah Historic District by IHG
Property description
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a ballroom.
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Guest reviews
7.6
Good
Based on 2,900 verified reviews
Who stays here?
Business
12%
Couple
42%
Family
29%
Group
13%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Hotel Indigo Savannah Historic District by IHG draws strong praise for its walkable location and often friendly staff, but reviews repeatedly flag costly mandatory valet and destination fees, noise from Bay Street, and humidity or musty odors in some rooms.
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10
Kirsten
5 days ago
·
Stayed 2 nights
Room was clean and were cleaned every day. Staff was nice, the valet could haven been nicer. They seemed like they didn’t want to be there. But overall the hotel is nice and the location was perfect to walk around and site see
Room was clean and were cleaned every day. Staff was nice, the valet could haven been nicer. They seemed like they didn’t want to be there. But overall the hotel is nice and the location was perfect to walk around and site see
2
Phillip
6 days ago
·
Stayed 1 night
THE HOTEL IS TERRIBLE..400 DOLLARS FOR ONE NIGHT.ONE OF TWO ELEVATORS WAS DOWN.THE HOTEL IS SPLIT IN TWO SECTIONS SO IF YOU GOT ON THE WORKING ELEVATOR,IT ONLY TOOK YOU TO ONE SECTION OF THE HOTEL.YOU HAVE TO REROUTE BACK TO THE MAIN FLOOR WALK AROUND TO THE OTHER SIDE OF THE HOTEL TO GET TO THE ROOM NO ONE EXPLAINED THIS AT CHECK IN.THE PHONE DiD NOT WORK IN THE ROOM.VALET PARKING WAS COMPLETELY CHAOTIC.THE BELL SERVICE WAS NONEXISTANT.YOU WAIT FOR A CART ,THEY ONLY HAD TWO AND THEN YOU HAD TO LOAD THE CART AND TAKE IT DOWN TO THE VALET DESK ,THEN WAIT 20 MINUTES FOR YOUR AUTOMOBILE .THE ONLY THING GOING FOR THIS HOTEL IS THE LOCATION.THE HALLWAYS WERE DINGY,THE ROOM SMALL..THE STAFF WAS NOT HELPFUL AND THE MAN AT THE DESK DURING CHECK IN WAS RUDE..MANAGEMENT NEEDS TO COMPLETELY RETHINK THIS PLACE.I'M SURE I AM NOT THE ONLY DISSATISFIED CUSTOMER.A LADY ON THE ELEVATOR STATED SHE COULD NOT GET ANY INFORMATION ABOUT THIS PROPERTY SO THEY STAYED ONE NIGHT AND CHECKED OUT ,VERY DISSATISFIED. TOP DOWN ,THIS PLACE IS RUN WITH AN "I DONT CARE ATTITUDE.
THE HOTEL IS TERRIBLE..400 DOLLARS FOR ONE NIGHT.ONE OF TWO ELEVATORS WAS DOWN.THE HOTEL IS SPLIT IN TWO SECTIONS SO IF YOU GOT ON THE WORKING ELEVATOR,IT ONLY TOOK YOU TO ONE SECTION OF THE HOTEL.YOU HAVE TO REROUTE BACK TO THE MAIN FLOOR WALK AROUND TO THE OTHER SIDE OF THE HOTEL TO GET TO THE ROOM NO ONE EXPLAINED THIS AT CHECK IN.THE PHONE DiD NOT WORK IN THE ROOM.VALET PARKING WAS COMPLETELY CHAOTIC.THE BELL SERVICE WAS NONEXISTANT.YOU WAIT FOR A CART ,THEY ONLY HAD TWO AND THEN YOU HAD TO LOAD THE CART AND TAKE IT DOWN TO THE VALET DESK ,THEN WAIT 20 MINUTES FOR YOUR AUTOMOBILE .THE ONLY THING GOING FOR THIS HOTEL IS THE LOCATION.THE HALLWAYS WERE DINGY,THE ROOM SMALL..THE STAFF WAS NOT HELPFUL AND THE MAN AT THE DESK DURING CHECK IN WAS RUDE..MANAGEMENT NEEDS TO COMPLETELY RETHINK THIS PLACE.I'M SURE I AM NOT THE ONLY DISSATISFIED CUSTOMER.A LADY ON THE ELEVATOR STATED SHE COULD NOT GET ANY INFORMATION ABOUT THIS PROPERTY SO THEY STAYED ONE NIGHT AND CHECKED OUT ,VERY DISSATISFIED. TOP DOWN ,THIS PLACE IS RUN WITH AN "I DONT CARE ATTITUDE.
10
Steve M.
last week
·
Stayed 3 nights
Breakfast and dinner were superb! Martin and Chef were very professional and the meals were off the charts. Fantastic food! Cleanliness was mostly OK but missing several items and spots on floor were blood! Couch in LR was very uncomfortable but OK. I would stay again just for the food!
Breakfast and dinner were superb! Martin and Chef were very professional and the meals were off the charts. Fantastic food! Cleanliness was mostly OK but missing several items and spots on floor were blood! Couch in LR was very uncomfortable but OK. I would stay again just for the food!
10
Candice
last week
·
Stayed 1 night
I literally can’t express how fabulous this
I literally can’t express how fabulous this
2
Jana
2 weeks ago
·
Stayed 1 night
I made a reservation for a room with two queen beds. When I showed up, I was told no rooms with two queen beds were available. The gentleman at the desk said he would work with hotels.com to get a refund. I was assured twice by him that he would do that. I left and found another hotel. No refund. When I contacted hotels.com and r plain Ed what happened, they called the hotel and were told I was a no show and refused to refund the money. How unfortunate they are so untruthful.
I made a reservation for a room with two queen beds. When I showed up, I was told no rooms with two queen beds were available. The gentleman at the desk said he would work with hotels.com to get a refund. I was assured twice by him that he would do that. I left and found another hotel. No refund. When I contacted hotels.com and r plain Ed what happened, they called the hotel and were told I was a no show and refused to refund the money. How unfortunate they are so untruthful.
201 West Bay Street, Historic District - North, Savannah, Georgia, United States of America
Location
With a stay at Hotel Indigo Savannah Historic District by IHG in Savannah (Historic Downtown Savannah), you'll be a 3-minute walk from Savannah River and 7 minutes by foot from River Street. This hotel is 0.8 mi (1.2 km) from Savannah College of Art and Design and 0.9 mi (1.5 km) from Forsyth Park.
More location infoProperty policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
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