Holiday Inn Cape Cod-Falmouth

I only interacted with the staff once at check-in, which was super quick because I did the pre-check-in online. The lobby is super impressive of the restaurant is gigantic… but the room was very lackluster.. honestly not even the room just the bathroom. They need to install some fans in the bathroom bathrooms because there was a ton of black mold and it just looked really dilapidated and gross in there..other than that the room was fine and the location was really good!

The room was very clean and comfortable. The staff was great. They offered a really nice continental breakfast with excellent service.

Parking was very convenient. Bed comfortable. Just one small thing . . . soap dispenser was empty.

Friendly staff, breakfast daily, would stay again

The hotel is a short drive from the historic downtown and the beach. The hotel looks relatively new or renovated. Our room was comfortable except the beds were high and the toilet was low. We preregistered for three adults but there were only two sets of towels. I'm sure we could have called for more as they have 24 hour service but we were only there for the one night and managed with what was there.The window had sheer curtains that looked like a cat had clawed them and heavy drapes that reached the floor. The problem was the drapes, when closed completely, covered the heater/air conditioner blocking the flow of air. The parking lot outside the window had really bright lights so it was necessary to keep the drapes closed at night. None of these were deal breakers. Check in and check out was quick and easy. Desk staff were pleasant and informative.