Inn on the Square

The only reason I didn't give it a 5 Star was the surprise that the second floor of the other building did not have an elevator. Seniors here with heavy bags struggled. Walkable to town.

Location is unbeatable. This is an older hotel, but it is kept up very well, Staff was great. Parking great. Easy walk to town and the bike trail that ultimately runs along the coast runs about a block from the hotel. There is a restaurant attached to the hotel, however, we did not utilize it. There’s a coffee shop right across the street that was great.

Didn’t have best experience here. As an older woman traveling alone, they placed me in the cottage which was in the back of the parking lot, somewhat isolated, dingy, dark, musty, dusty and had approx 10 steep steps I had to drag my luggage up. The door and walls were thin. The handle lock didn’t stay in place and was loose. The pillowcases looked crumpled as if they didn’t change the sheets and there was stains on the pillowcase. The bathtub was yellowed. It smelled of mildew. The bathroom fixtures were old and chipped. Everything about it was skeevy and in desperate need of a deep clean and update. I called the front desk and asked to be moved to the main building and was told they were booked ( on a Sunday night in early June before school was out in MA?) I questioned them and was put on hold for 17 minutes during which I walked back to the front desk, on hold, and was finally told I could move to the main building - which was just as musty, dusty and in need of updates as the other room. They have very little staff and were still cleaning at 6:30 at night. I slept there, unwell, a I could hear my. Neighbors snoring, peeing, showering and fighting. I used the sink and toilet only and promptly left the next day. And the front desk people had the personalities of wood. Minimal effort was their best. Never again. Do not recommend.

We arrived at 5:30 pm and our room was still not ready. We were told that they were under new management as of the day we checked in. They were also not able to provide us with a key upon check-in so when we returned from dinner we had to walk all around the building to the front entrance to get into our room (without a key the other entrances were not accessible). We feel that we should not be charged the additional "facilities fee" for the inconveniences.

Very professional staff; nice location.