Name: Hilton Garden Inn Chattanooga Downtown
Address: 311 Chestnut St, Chattanooga Riverfront, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: US$160–US$399 per night
Rating: 8.48

What guests think

At Hilton Garden Inn Chattanooga Downtown, travelers praise the walkable downtown location near the aquarium and family attractions, along with friendly, helpful staff, while noting limited paid parking, a small indoor pool, and mixed impressions of cleanliness and dining.

Rooms are often spacious, some with balconies and views, though beds and pillows divide opinion and decor can feel a bit dated. Overall, it suits travelers prioritizing convenience over resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is limited and usually paid, with guests sometimes using a shared lot or nearby deck. The indoor pool is small, and a few guests mentioned pricey drinks; the property is also pet friendly.

Related guest reviews

10

D Heath

8 Aug 2025

·

Stayed 1 night

Hotel is great. Only downside is there isn’t enough parking on premises. You may have to park in the parking deck across the street for $12.

4

Fedaa

13 Jul 2025

·

Stayed 1 night

Guest parking not gaurenteed.

8

David

16 Feb 2025

·

Stayed 1 night

Very expensive at the bar. Everything else was fine.

8

Miranda

20 Oct 2024

·

Stayed 2 nights

This is a great property in a perfect location. You can easily walk to high point, the Aquarium, and cardboard hill. The downtown area seems to have gone down hill a little since the last time we visited approximately 6 years ago. The hotel staff at the property were all great. We were promptly greeted upon arrival by a super helpful and friendly front desk attendant. The breakfast was great and the server was friendly and attentive to everyone. We had a great stay. My only negative is that we booked this as a fall break trip with our kids. The picture of indoor pool was a big factor that made me book this hotel over other, more affordable properties. The “pool” appears MUCH larger than reality. I expected it to be a little smaller, but this pool was at capacity with 2 teens, 2 kids, and 3 adults. It was about the size of two hot tubs put together.

8

Steve

22 Sept 2024

·

Stayed 1 night

Parking is limited and shared with other popular attractions in the area. One reason I choose to stay here was because of the advertised "business center". I had to do some work overnight while my family slept. Well, the "business center" was a countertop across from the check in desk with a computer and printer. I ended up finding a spot in the lobby to do my work.

8

Heather

19 Sept 2024

·

Stayed 1 night

Staff was friendly. Check in process was efficient. Limited parking and surcharge for parking pass was required. This information was not disclosed until check in.

10

Lauren

1 Apr 2024

·

Stayed 2 nights

Loved everything about this hotel. Staff, pool, work out area, room and location.

10

Derly

26 Nov 2023

·

Stayed 4 nights

We enjoyed the view from our room in the 6th floor.. Perfect size (king size). Comfortable bed Spacious bathroom. We also used the indoor pool to relax, met up with friends at the lobby and convenient shop by the lobby.

10

Carolyn

13 Aug 2023

·

Stayed 2 nights

The hotel was nice, clean and convenient. Parking was a bit of a hassle as there is a small lot behind the hotel, which is not included in your hotel cost. And you were not guaranteed a spot there.

10

michelle

5 Aug 2023

·

Stayed 1 night

Nice room and bathroom. Great location, walkable to many restaurants. Parking lot is shared with the Discovery Museum, so it took about 10 minutes to find a parking spot. We had to sit and wait for someone to leave a spot, as the lot was completely full when we arrived.

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Cleanliness

Many guests found rooms and common areas clean, but several reported dirty floors. There were isolated issues like pests or pool debris and one unprepared room at check-in, with a few noting worn areas.

Related guest reviews

8

JaNelle

14 Jul 2025

·

Stayed 3 nights

The property was in walking distance from everything. Great location! Overall, the roo.s were nice. I think they could have been cleaneda little better. It looked like my room had not been swept in days. Monique at the bar was holding it down by herself on Saturday. The restaurant was full and she had to work the bar and restaurant. Kudos to her. Would definitely stay again.

10

PATRICIA

1 Jul 2025

·

Stayed 1 night

Super clean and modern, everyone so friendly. Food and drinks downstairs and all around the hotel in walking distance.

10

Angie

4 Jun 2025

·

Stayed 2 nights

Our room was spotless. Very nice, with a balcony.

10

Royce

2 Jun 2025

·

Stayed 2 nights

Friendly, helpful staff. Clean room and bathroom. Sergio was very helpful and informative at check in. Candi was very informative and polite in the restaurant.

6

Michael

25 Sept 2024

·

Stayed 2 nights

Rooms and lobby were fine, the entrance ways, and building were dirty and in need of updating.

6

Caitlyn

15 Sept 2024

·

Stayed 1 night

When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!

8

Amy

24 Jul 2024

·

Stayed 2 nights

Staff was great!! Beds were comfortable. The only thing we thought needed cleaned were the hard floors in our room. They weren't gross but could tell they hadn't been done in a while.

8

Kimberly

8 Jul 2024

·

Don’t plan on parking here. For $18 a night you can’t find a spot and still have to pay to park up the block. They share parking with the Children’s Museum so there is absolutely no room. Better off paying $11 up the street and it’s only $11 each time you leave. The pool is so so. Very small for the size of the hotel. Cleanliness seemed alright but my toddlers feet were filthy after walking barefoot in the room only. I think next time I will try somewhere else but if it’s all that’s available I will stay again. The easy walk to everything is very nice!

8

Skylynn

6 Jul 2024

·

Stayed 2 nights

The hotel is extremely walkable! The parking lot is small and shared with nearby attractions so it fills up fast. We had a balcony room and dealt with 3 very large roaches coming in from the patio. Aside from the bugs, the room appeared cleanly. Staff was great and check-in was fairly easy.

6

Lindsey

2 Jun 2024

·

Stayed 2 nights

Our floors were incredibly dirty and we had to wear shoes in the room, coffee maker was so visibly dirty we opted not to use. Overall the stay seemed expensive for the quality of linens/pillows and no included breakfast. Parking is more limited in daytime when the museum is open -- it's a shared lot. Staff was friendly and helpful.

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Rooms

Rooms are often spacious, some with balconies and downtown views. Comfort and noise vary, with mixed feedback on mattresses and pillows, some traffic or A/C noise, and decor that can feel a bit dated.

Related guest reviews

10

Devon

5 Aug 2025

·

Stayed 2 nights

Fantastic location in the heart of Chattanooga. We were able to park our car and walk everywhere. Tons of restaurants, parks, and entertainment within a 15 min walk. The hotel is very nice, just a bit dated. Nice big rooms and a great lobby and pool. The floors are pretty dinged up, but nothing else was too terrible.

8

Milia

26 Jul 2025

·

Stayed 3 nights

Mattress was not as comfortable and was low

6

Kelly

19 Jul 2025

·

Stayed 1 night

Location is a plus with this hotel. Very walkable for downtown Chattanooga. Beds, linens, and pillows are due for an upgrade. We asked for extra towels as there weren't enough for my family, but we never got them. Breakfast isn't free but it was delicious and service was excellent.

10

Roy

17 Jul 2025

·

Stayed 3 nights

The staff interactions were superior. The food in the restaurant was very good. The metal bedframes in 602 were a hazard. All three people in the room scratched their legs. My 5-year-old grandson drew blood.

4

Shane

4 Dec 2024

·

Stayed 2 nights

The bed was hard as a rock. I was there for three days in room. Service never came in and the pool had something floating on top of the water that was disgusting.

10

Kristine

30 Nov 2023

·

Stayed 1 night

The room was very clean and spacious. The balcony was also very spacious and provided a perfect view of downtown. The front office staff were very friendly and helpful.

10

Derly

26 Nov 2023

·

Stayed 4 nights

We enjoyed the view from our room in the 6th floor.. Perfect size (king size). Comfortable bed Spacious bathroom. We also used the indoor pool to relax, met up with friends at the lobby and convenient shop by the lobby.

10

Kathryn

25 Aug 2023

·

Stayed 1 night

The a/c and interstate traffic (in our “Mountain View” room) is moderately loud. Everything else was perfectly fine for our 1-day stay. Definitely would recommend.

8

Trewhitt

19 Aug 2023

·

Stayed 1 night

The beds were really soft, so we slept well. The room was clean. A few maintenance things, but nothing major. Staff was helpful with questions. The pool was really warm, do it felt good to swim in, and not too deep so having children in there was alright.

2

Madeline

21 Jun 2023

·

Stayed 1 night

Terrible stay. Very loud all night, banging on shared door, people yelling, music blasting. Bartender was very odd and said the drinks on the menu weren’t available because they were just “corporate drinks” and attempted to make me a drink he invented. It was horrible and honestly almost a SNL skit. Didn’t sleep a wink so finally just up and left at 530 am

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Service

Staff interactions are frequently praised as friendly, helpful, and responsive, with smooth check-in and assistance when problems arise. A few lapses appear, such as missed towel requests and digital key frustrations.

Related guest reviews

8

Cheryl

26 Sept 2025

·

Stayed 1 night

Clean and great staff

6

Kelly

19 Jul 2025

·

Stayed 1 night

Location is a plus with this hotel. Very walkable for downtown Chattanooga. Beds, linens, and pillows are due for an upgrade. We asked for extra towels as there weren't enough for my family, but we never got them. Breakfast isn't free but it was delicious and service was excellent.

10

Royce

2 Jun 2025

·

Stayed 2 nights

Friendly, helpful staff. Clean room and bathroom. Sergio was very helpful and informative at check in. Candi was very informative and polite in the restaurant.

6

Jeremy

5 Apr 2025

·

Stayed 1 night

It's fine, all the way around. Wouldn't share a digital key until I was there with ID in hand, kind of defeating the purpose after a long day in the car. I can never keep track of which breakfasts are free and which are paid, this one was paid and did not seem worth it so I left. As a place to stay in the middle of a long road trip it was fine.

8

Michael

23 Feb 2025

·

Stayed 1 night

The staff could be the nicest people I've ever dealt with while staying somewhere overnight.

10

Hilda

11 Oct 2024

·

Stayed 3 nights

cant say enough good things about the front desk staff. so friendly and helpful i had left an item behind and they quickly shipped it back to me

10

meredith

4 Sept 2024

·

Stayed 2 nights

Wonderful experience and fantastic staff, especially Brenden! Every inch of the hotel was spotless. Loved how easy it was to walk to the aquarium and nearby restaurants. We'll definitely be back!

10

Matthew

4 Jun 2023

·

Stayed 1 night

We traveled for 10 days on a road trip to have fun and look at colleges. We stayed in many places and we have to say that this is the most friendly hotel. The staff was 11 out of 10. Everyone was so helpful. Parking is a bit of a bear. The manager saw us pull in on her way home of the day and I asked where to park. She went in and got our room key and then allowed us to park where she was. Made it so easy. I am not sure what we did to air conditioning control (we did push buttons) but they sent someone up right away to fix it. They had a big weekend in town and rooms were a bit more than usual but that was not our reason. And we could not even enjoy anything since my one daughter was injured and needed to just rest. They made it up to us by providing us breakfast coupons. And breakfast service was awesome. Everyone was just nice. We look forward to returning next year.

10

Dena

22 Apr 2023

·

Stayed 1 night

Great location, friendly and polite staff, clean room!

10

craig

26 Feb 2023

·

Stayed 1 night

Staff was great. They where able to get us very early check-in.

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Location

Prime downtown spot that’s very walkable to the aquarium, riverfront, Children’s Discovery Museum, ballpark, and many restaurants; convenient for Ironman events. Guests like being able to park once and explore on foot.

Related guest reviews

10

Devon

5 Aug 2025

·

Stayed 2 nights

Fantastic location in the heart of Chattanooga. We were able to park our car and walk everywhere. Tons of restaurants, parks, and entertainment within a 15 min walk. The hotel is very nice, just a bit dated. Nice big rooms and a great lobby and pool. The floors are pretty dinged up, but nothing else was too terrible.

8

Julie

4 Apr 2025

·

Stayed 4 nights

The hotel is in a great location downtown, especially if you want to see a ball game, go to the Children's Discovery museum, the aquarium or riverfront. There are restaurants in walking distance as well. The hotel staff is very nice and hotel was kept very clean. It is definitely a thing like friendly and pet-friendly place .Only complaint is an issue with the air conditioning unit in the room as we couldn't quite get the temperature to stay set. Otherwise it was a great stay. We had a great time on spring break.

8

Sage

24 Mar 2025

·

Stayed 1 night

Front desk staff were very friendly and helpful. Convenient location, very walkable.

10

Michael

28 Feb 2025

·

Stayed 1 night

Great location

10

John

23 Feb 2025

·

Stayed 2 nights

Great location, great staff, very clean.

10

Christopher

21 Jan 2025

·

Stayed 2 nights

The hotel was very nice, the room was comfortable and very clean. The staff was so nice and helpful, especially the lady that ran the breakfast area, I wish I’d gotten her name because she was so sweet and helpful. The breakfast was good, offered a good assortment of breakfast items. I picked the hotel due to its proximity to the aquarium and couldn’t be happier. Just a quick walk up the street so we didn’t have to worry about parking. Overall we really enjoyed our stay here and will stay here again if ever in the area again. Oh and if you like to try different foods, there is a great place called Little Venezuela Restaurant just a few blocks away that’s delicious.

10

John

15 Aug 2024

·

Stayed 1 night

Great area, very safe, a million things to do (especially if you have kids). Will definitely be back someday!

10

JAIMIN

26 Dec 2023

·

Stayed 2 nights

Very accessible from downtown and aquarium. Next to children museum. 5 mins walk from aquarium, 10 mins from river.

10

Jeffrey

4 Sept 2023

·

Stayed 1 night

Great location in downtown!

10

Veronica

19 Dec 2022

·

Stayed 19,344 nights

Hotel was right in the middle of downtown! Everything was in walking distance! Aquarium was 2 blocks over with plenty of restaurants surrounding the place. Very child friendly!!

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Dining

Breakfast is not complimentary and views on value vary; several guests praised the cooked to order breakfast and restaurant service, while others felt the price was high. Bar service earned compliments, though some found drinks expensive or the experience uneven.

Related guest reviews

6

Kelly

19 Jul 2025

·

Stayed 1 night

Location is a plus with this hotel. Very walkable for downtown Chattanooga. Beds, linens, and pillows are due for an upgrade. We asked for extra towels as there weren't enough for my family, but we never got them. Breakfast isn't free but it was delicious and service was excellent.

10

Roy

17 Jul 2025

·

Stayed 3 nights

The staff interactions were superior. The food in the restaurant was very good. The metal bedframes in 602 were a hazard. All three people in the room scratched their legs. My 5-year-old grandson drew blood.

8

JaNelle

14 Jul 2025

·

Stayed 3 nights

The property was in walking distance from everything. Great location! Overall, the roo.s were nice. I think they could have been cleaneda little better. It looked like my room had not been swept in days. Monique at the bar was holding it down by herself on Saturday. The restaurant was full and she had to work the bar and restaurant. Kudos to her. Would definitely stay again.

8

Sara

23 May 2025

·

Stayed 1 night

Everything was good,the staff was so nice, only thing I was disappointed was the breakfast,I personally didn’t like that, they charge 20 dollars for person for breakfast,I think is a little bit to much,of course when they told me the price I just walk away,but beside that it was good I love the bar area they just need a little bit music I think

6

Jeremy

5 Apr 2025

·

Stayed 1 night

It's fine, all the way around. Wouldn't share a digital key until I was there with ID in hand, kind of defeating the purpose after a long day in the car. I can never keep track of which breakfasts are free and which are paid, this one was paid and did not seem worth it so I left. As a place to stay in the middle of a long road trip it was fine.

8

David

16 Feb 2025

·

Stayed 1 night

Very expensive at the bar. Everything else was fine.

10

Chad

2 Nov 2024

·

Stayed 2 nights

Excellent hot breakfast

10

Linda

4 Jun 2024

·

Stayed 1 night

The only problems I had were Room 506 had the shower door was on backwards and so you could not get in the shower unless you can squeeze by the toilet because that was the only way to get in and out of the shower. Also, the food in the restaurant left a lot to be desired. I would never waste my money there again. Other wise everyone was very nice and clean

10

Matthew

4 Jun 2023

·

Stayed 1 night

We traveled for 10 days on a road trip to have fun and look at colleges. We stayed in many places and we have to say that this is the most friendly hotel. The staff was 11 out of 10. Everyone was so helpful. Parking is a bit of a bear. The manager saw us pull in on her way home of the day and I asked where to park. She went in and got our room key and then allowed us to park where she was. Made it so easy. I am not sure what we did to air conditioning control (we did push buttons) but they sent someone up right away to fix it. They had a big weekend in town and rooms were a bit more than usual but that was not our reason. And we could not even enjoy anything since my one daughter was injured and needed to just rest. They made it up to us by providing us breakfast coupons. And breakfast service was awesome. Everyone was just nice. We look forward to returning next year.

10

Josephine

28 Feb 2023

·

Stayed 3 nights

Very friendly and accommodating staff. Beds were comfortable. Grill staff were great! To order food was very good. Loved how close everything was that we could walk to. The Medal of Honor Museum, the Aquarium, restaurants, everything was awesome! We had a great trip to Chattanooga and a wonderful time.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$152
February	US$150
March	US$194
April	US$185
May	US$187
June	US$240
July	US$174
August	US$142
September	US$192
October	US$229
November	US$161
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $200	18 $237	19 $214
20 $160	21 $217	22 $199	23 $223	24 $192	25 $302	26 $302
27 $301	28 $173	29 $224	30 $228

Su	Mo	Tu	We	Th	Fr	Sa
				1 $191	2 $348	3 $399
4 $210	5 $216	6 $224	7 $215	8 $193	9 $252	10 $377
11 $191	12 $203	13 $230	14 $224	15 $193	16 $246	17 $285
18 $187	19 $208	20 $230	21 $231	22 $194	23 $324	24
25 $188	26 $202	27 $229	28 $226	29 $197	30 $218	31 $223

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Balcony

Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds

Junior Suite, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Chattanooga Downtown

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Prices for upcoming dates