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Westgate Smoky Mountain Resort & Spa


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • ATM / Cash Machine

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Property description

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a health club. Additional amenities at this hotel include complimentary ...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Westgate Smoky Mountain Resort & Spa, guests praise the scenic mountain setting, family-friendly amenities, and generally clean, spacious accommodations, while recurring critiques note hard-sell timeshare pitches, extra fees for the water park, and occasional parking and check-in delays.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Location

Scenic

Was this helpful?

6

Jewell

IAN-logo

2 weeks ago

·

Stayed 3 nights

The resort is beautiful, but staff is indifferent and nonchalant , many of the advertised amenities where closed for repair, and there were additional charges on my bill after I arrived which negated the discounted price on hotels.com.
The resort is beautiful, but staff is indifferent and nonchalant , many of the advertised amenities where closed for repair, and there were additional charges on my bill after I arrived which negated the discounted price on hotels.com.

10

Tim

IAN-logo

2 weeks ago

·

Stayed 2 nights

We have stayes here the last 3 years on our trip to Gatlinburg we love it
We have stayes here the last 3 years on our trip to Gatlinburg we love it

8

Talina

IAN-logo

2 weeks ago

·

Stayed 2 nights

Unfortunately the water park was closed and I was not informed about it until I checked in. It was one of the main reasons for choosing the resort so I was disappointed by that. Other than that everything was great. The cabin was very clean and the property was very easy to access all the accommodations.
Unfortunately the water park was closed and I was not informed about it until I checked in. It was one of the main reasons for choosing the resort so I was disappointed by that. Other than that everything was great. The cabin was very clean and the property was very easy to access all the accommodations.

10

Mckenzie

IAN-logo

3 May 2026

·

Stayed 2 nights

The location is absolutely stunning, affordable, and offers plenty to do without having to leave the grounds. They offer shuttle buses to take you around the resort. Please note: the water park does cost additional funds: but it’s absolutely worth it.
The location is absolutely stunning, affordable, and offers plenty to do without having to leave the grounds. They offer shuttle buses to take you around the resort. Please note: the water park does cost additional funds: but it’s absolutely worth it.

10

Justin

IAN-logo

22 Apr 2026

·

Stayed 2 nights

Will definitely be our go to place in the future. Loved it
Will definitely be our go to place in the future. Loved it

915 Westgate Resort Road

Location

With a stay at Westgate Smoky Mountain Resort & Water Park in Gatlinburg, you'll be steps from Wild Bear Falls Indoor Water Park and a 5-minute drive from Ripley's Aquarium of the Smokies. This spa hotel is 2.9 mi (4.6 km) from Great Smoky Mountains National Park and 8.4 mi (13.5 km) from Dollywood.

Wild Bear Falls Indoor Water Park(0.1 Miles)

Gatlinburg Scenic Overlook(2.6 Miles)

Hillbilly Golf(2.9 Miles)

Traffic Light #3(1.9 Miles)

Historic Ogle Log Cabin(1.9 Miles)

Traffic Light #5(2.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:00

Before 10:00


Security deposit

USD 200 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site and is free for guests. Reservations are not required.


Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM for a fee ranging from approximately USD 10 to 50 per person.


Yes, the property allows dogs only, with a maximum of two dogs not exceeding 60 pounds combined. A pet fee of USD 150 per accommodation, per stay applies, and service animals are exempt from fees.


Check-in is from 4:00 PM to 11:00 PM, and check-out is at 10:00 AM. Late check-out may be available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.


The property is located steps from Wild Bear Falls Indoor Water Park and a 5-minute drive from Ripley's Aquarium of the Smokies. It is 2.9 miles from Great Smoky Mountains National Park and 7.8 miles from Titanic Museum.


Yes, the property features two outdoor pools and one indoor pool, with access available from 9:00 AM to 9:00 PM. One of the swimming pools will be unavailable from May 12, 2026, to May 19, 2026, due to renovations.


Children are allowed at the property, and there is no minimum age requirement for children to stay for free.


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