Is parking available at the property?

Yes, parking is available on-site and is free for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed in specific rooms with a fee of USD 50 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle is available upon request. Guests must contact the property with arrival details before travel.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Houston, just 1.6 miles from Houston William Hobby Airport and within a 15-minute drive of attractions like the Toyota Center and George R. Brown Convention Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests, which is seasonal.

What are the policies for guests staying with children?

Up to 2 children aged 13 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per stay, subject to availability. Advance request or confirmation is required.

Best Western Plus Hobby Airport Inn & Suites Houston

Average nightly price at Best Western Plus Hobby Airport Inn & Suites by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$79
March	US$95
April	US$81
May	US$82
June	US$108
July	US$88
August	US$78
September	US$75
October	US$78
November	US$76
December	US$75

What guests think

Best Western Plus Hobby Airport Inn & Suites draws frequent praise for clean, spacious rooms, friendly staff, and a convenient shuttle near Hobby Airport, though feedback notes older facilities with occasional maintenance issues and inconsistent cleanliness.

Many guests found breakfast convenient and often good, but others described limited variety, early shutdowns, or lack of replenishment. The location works well for flights from Hobby, yet walkable dining is scarce and several reviews mention a sketchy area and a few parking lot break-ins. Rooms are typically spacious and comfortable, though some reported firm mattresses, thin walls or door slams, and occasional Wi‑Fi/TV outages. Expect a practical, airport‑convenient stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent praise for the free airport shuttle and convenient parking, with some guests leaving cars short‑term. Downsides include occasional elevator or laundry outages, a small basic pool, limited on‑site snacks, and several reports of vehicle break‑ins.

Related guest reviews

8

Wayne

29 May 2025

·

Stayed 1 night

I reserved and paid for a king size bed, suite (separate sitting room which cost an extra $20). Upon arrival I learned the elevator was out of service, and our room was on the second floor. My wife has had knee surgery and can't handle a flight of stairs, so we were put in a first floor room without the suite. The sound of airplanes taking off and landing awoke me three or four times, but I did eventually go back to sleep. I have stayed an airport hotels often, but never has the noise bothered me. The walls must be thin. The breakfast was fine with scrambled eggs, pancakes, sausage, Danish pastry, blue berry muffins, & juice.

6

Aubree

20 Jun 2025

·

Stayed 1 night

I picked this hotel partly for the self-service laundry, but when I went to do laundry, the washing machine was out of order. I had to go to a laundromat, which was disappointing. Other than that, I had a nice stay.

4

Lucia

20 May 2025

·

Stayed 1 night

Our car was broken into and we were informed by the cop that many cars are broken into at this hotel. I’d advise not saying!

10

Lisa

30 Apr 2025

·

Stayed 1 night

This hotel is clean and a great location. Shuttle service to airport is great. You may leave your car parked on site for a week at no charge. Great for convenience to airport.

2

Oscar

14 Apr 2025

·

Stayed 1 night

My truck got stolen from the hotel parking lot

10

Esther

21 May 2025

·

Stayed 1 night

Close to Hobby airport. Hotel provides breakfast and shuttle service.

8

Jodie

14 Apr 2024

·

Stayed 1 night

I felt it was very clean and the staff was very friendly and helpful. Had no hot tub and the pool was pretty cool and small. They have a shuttle to the airport which was very helpful and nice.

10

Sheila

26 Aug 2024

·

Stayed 1 night

Shuttle service to the airport was prompt and dependable.

10

Regla

6 Aug 2025

·

Stayed 2 nights

Customer service 10 plus. Friendly and helpful answering all my questions. Please have the guess laundry room update washer or dryer both are broken very small too. Needs updated smart TV flat TV with no internet is out. AC United keep temp at 73-75 needs maintenance.

10

Paola

19 Mar 2025

·

Stayed 1 night

Very friendly staff. Super convenient and minutes from Hobby Airport. The hotel has a free shuttle to the airport every 30 minutes. The room was spacious and clean. Parking is free for up to 7 days. Very easy check in.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms and public areas. However, multiple guests reported issues such as mold or mildew smells, pest sightings, stained linens or furnishings, and worn or dirty hallways.

Related guest reviews

6

lisa

21 Jun 2025

·

Stayed 2 nights

It was ok. Found two many bugs in our room.

2

Alicia

9 Sept 2024

·

Stayed 1 night

Thry have roaches. I brought it the mangers attention and i was told its okay. The stair way had ceral from who knows when as well. Do not stay here

2

Cristian

21 Sept 2024

·

Stayed 1 night

Old and smelled musty. Restroom was damaged. It’s just an old building. Spend the extra to stay anywhere else around there. Roaches and bed bugs. Woke up itching.

6

JOEL

31 Jul 2025

·

Stayed 1 night

Everything was great overall—front staff was friendly and helpful. The only issue was when we went to shower, we noticed quite a bit of mold in the shower, especially along the door and under the shower seat.

10

Michael

5 Aug 2025

·

Stayed 1 night

The hotel was clean, well lit, and well maintained.

6

Christine

11 Jun 2024

·

Stayed 1 night

Upon walking into the hotel, it immediately smelled like marijuana. My hotel room (#316) had part of the ceiling missing with black mold stains around it. As it was 1030PM when I checked in and I was going to be in the room less than 12 hours, I did not ask to be changed rooms. Overall, the hotel was fine, but I would choose a nicer hotel next time.

10

Maria Lucente

21 Nov 2025

·

Stayed 1 night

Very clean, really comfy beds! Super close to Houston Hobby! Good parking!

4

Paige

12 Sept 2024

·

Stayed 1 night

There was hair all over the bathroom walls and sink, didn't look like much had been cleaned throughout the room either

2

Nathaniel

11 Apr 2024

·

Stayed 1 night

This was gross. The room smelled like an old moldy bathroom and hint of cigarette. There was a water damage hole on the bathroom ceiling. The bedding smelled musty. The hallway and elevator looked like it never gets cleaned. So disappointed. Not worth the rating on Expedia.

6

Illya

21 Aug 2024

·

Stayed 2 nights

I stayed two nights here and did utilize the shuttle service at the end of my stay (convenient!!) I loved the proximity of the hotel to the airport and to landmarks I wanted to see. The area itself is mostly quiet and the rooms are pretty well noise proofed. Breakfast options aren't too diverse, but it is complimentary. Though, I recommend getting yourself something to eat from elsewhere. Staff was pretty friendly! I got checked in early with no issue and any requests I had were accommodated. The only major issue I had was with the overall cleanliness of the room. Had I stayed longer, I would've definitely brought this up to staff, but my stay was short so I tolerated it. I found dirty stains on the work desk, trash that wasn't mine in the trash can, stains on my bedsheets, and a bit of mold in the shower. If I do stay here again, I hope the room cleanliness improves by then. Overall, a good deal and good stay.

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Rooms

Rooms are generally spacious and comfortable, with many noting limited aircraft noise. Some found mattresses too firm or pillows lacking, noticed thin walls/door slams, and reported occasional Wi‑Fi/TV outages or dated fixtures.

Related guest reviews

8

Kristine

13 Feb 2024

·

Stayed 2 nights

Everything was great. Its super close and convenient to the airport. Literally 3 minutes to the airport. Only issue I had was that there were tons of mosquitoes surrounding the grounds of the property for some reason. Everytime I got out of my car, I had to watch my step on my way to the hotel from the parking. They are HUGE! But once inside it was great. My shower was a bit rusty though. Everything else in the room was fine.

6

Aisha

16 Jul 2024

·

Stayed 1 night

Internet and channels were down the whole overnight stay so my family did not have any entertainment

10

Victoria

24 Jun 2025

·

Stayed 1 night

The check in was quick and the staff were friendly. The room was bigger than expected and did not have any lingering odors. The property is right next to the airport but we didn't hear a single plane. The breakfast was good with a nice variety of options. We would definitely stay here again!

6

Patricia

28 Sept 2025

·

Stayed 1 night

We really appreciated the free airport shuttle. The drivers were very kind and helpful. Hotel staff were also welcoming and friendly. Our room was big and easy to move around in. The bed was quite comfy, although we did recognize it was developing a few lumps. Pillows varied in firmness, giving us choices for our own needs. The AC worked well and managed the temperature smoothly. The wifi was fast and dependable. The area of the hotel seemed safe, although we didn't walk around.

8

Wayne

29 May 2025

·

Stayed 1 night

I reserved and paid for a king size bed, suite (separate sitting room which cost an extra $20). Upon arrival I learned the elevator was out of service, and our room was on the second floor. My wife has had knee surgery and can't handle a flight of stairs, so we were put in a first floor room without the suite. The sound of airplanes taking off and landing awoke me three or four times, but I did eventually go back to sleep. I have stayed an airport hotels often, but never has the noise bothered me. The walls must be thin. The breakfast was fine with scrambled eggs, pancakes, sausage, Danish pastry, blue berry muffins, & juice.

4

Laura

12 Jul 2024

·

Stayed 1 night

No WiFi or tv to watch

10

Christine

10 Aug 2025

·

Stayed 1 night

Appreciate the size of the room

8

Theresa

10 Aug 2025

·

Stayed 1 night

The hotel was nice but the bed we had was a little hard and pillows were not so great but for our 1 night it was a very nice place.

8

Jeffrey

6 Apr 2024

·

Stayed 1 night

Beds were too firm for my liking. Otherwise the motel is fine for a short stay.

6

Lisa

29 Jan 2025

·

Stayed 1 night

We got a great rate on the room through Expedia running a sale, so I guess we got what we paid for. Staff was friendly, and the airport shuttle was on time. The location is only a couple minutes from the airport so it's convenient for travelers. BUT the walls are thin, so bring your ear plugs. Our room was on the second floor. Planes take off every few minutes and it's loud in your room. You can hear every shower and toilet flush, and the water running through the pipes from the rooms beside you and above you. Be sure to check your door if there is a conjoined room to yours. Our door was not locked. The occupants that were in that room we loud and must have been making an adult film until 2am. Again, I got a great rate ($38) so I really shouldn't complain. But, sleep is a nice thing to have when your traveling, and we got very little at this location LOL

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful with quick, efficient check‑ins and accommodating shuttle drivers. A number of reviews, however, mention rude or unhelpful interactions and early check‑in fee disputes.

Related guest reviews

6

Natalie

17 Dec 2024

·

Stayed 1 night

The person at check in wasn't people friendly. It was not a very convenient place to be able to get food.

10

Rita L.

1 Sept 2024

·

Stayed 1 night

I love this hotel, most of the staff is great, Mateen the shuttle bus supervisor is awesome, and the breakfast is amazing. The hotel is very convenient to the Hobby airport.

10

Pablo

1 Nov 2025

·

Stayed 1 night

Very helpful… awesome front desk

4

Brittney

18 Jul 2024

·

Stayed 1 night

Desk staff gave different information about airport shuttle. Were not helpful at all. Beds were fine - close location to airport.

10

Kenneth

31 Jul 2025

·

Stayed 2 nights

Cyndy at the front desk was very friendly and helpful. She always had a smile when she greets people. This Lady is a plus for your hotel.The hotel was very clean and the air conditioners worked well.

10

Terry

17 Apr 2024

·

Stayed 1 night

The staff were very friendly. Jazz checked us in late. The shuttle picked us up from the airport and took us to the hotel which is very inconvenient. Cindy was available the next morning. After a great breakfast we had there, she ordered the shuttle to take us to the airport to pick up our rental car and even let our luggage remain in the office until we arrived back so we did not have to drag it all the way to the airport and back. The staff were friendly. The rooms were spacious and comfortable. The bed was comfortable and we definitely will give the hotel a 100 plus.

10

Robert

19 Dec 2024

·

Stayed 3 nights

Great staff and very helpful

6

Sheila

8 Oct 2024

·

Stayed 3 nights

Cyndy at check in was preoccupied by her phone was not welcoming at all! When I said I was calling corporate and I then walked out to call upon returning she removed her name tag, TOO LATE HONEY I WAS ON IT!!! I struggled pulling up my itinerary as soon as it came up after 8 min she asked my last name and didn’t look nor need my itinerary! Just Rude for No Reason. After I said I had early check in she told me it would be a $55 fee hotel policy, check in is 3pm and pointed at the sign that I had already told her I see she was very rude to only tell me she can check me in at 1:30 when my room would be ready, after again- remember I stepped out to call corporate, funny the $55 Hotel policy fee disappeared. The breakfast was the same each morning 3 days, boiled sausage and microwaved eggs 4/5 out of 10. The young lady at night and Colandria on overnight would be the ONLY 2 reasons I’d ever stay again!!!!

2

Shadee

17 Dec 2024

·

Stayed 1 night

Staff really was not the best. He was argumentative and gave me the wrong room. After switching me to an handicapped rooms says that it was an upgrade. When I when to him for the airport shuttle… he told me to come at 7am. The shuttle left early and he blamed me for not being on it. I was told to be in the area and I did just that. I had to uber myself to the airport. The way I was spoken to was not acceptable. Customer service staff should not be so visibly judgmental cause the night before my phone was acting up it died and my wifi was slow. It took a while to book online so I guess I was judged by him. As I asked and was told we only allow wifi to guests . Anyway the worst service.

10

Carolyn

26 Jul 2024

·

Stayed 1 night

The desk attendant at evening shift and the one in morning shift were very friendly and used eye contact. Thank you for good service.

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Location

Very convenient for Houston Hobby Airport and car rentals, popular for pre‑flight or cruise stopovers. Walkable dining is limited and several guests describe the surrounding area as sketchy or unsafe.

Related guest reviews

8

John

23 May 2025

·

Stayed 3 nights

Convenient location

8

Xander

17 Aug 2025

·

Stayed 3 nights

Perfectly comfortable place to stay. Area is not the best, especially without a car, but the hotel itself was a perfectly acceptable experience for the price.

8

Andrea

25 Aug 2025

·

Stayed 1 night

Overnight stay before going on a cruise in Galveston. Very convenient and close to airport. Room was clean, breakfast was good, staff was friendly.

10

Larry

27 Jul 2024

·

Stayed 1 night

The rooms are clean and seem undated, but the carpet in the halls on the 3rd floor is terrible. Beyond worn. Nothing nearby to eat. Had to use uber.

10

Emma

8 Aug 2025

·

Stayed 1 night

It was just convenient for me at the time. The area outside is very sketchy. I didn’t want to leave my room until I had to go to airport.

8

Wayne

6 Aug 2025

·

Stayed 2 nights

Overall very good, downside we used this as a base but the choice of restaurants and food places around the hotel limited and fast food It is suited for a night before or after a flight

10

Vince

21 Sept 2025

·

Stayed 1 night

Being close to the airport was great and noise in our room was extremely slight if at all.

8

Larry

23 Mar 2025

·

Stayed 3 nights

Perfect distance from the airport

8

Jessica

30 Jun 2025

·

Stayed 1 night

My toddler and I stayed here for one night last week because we had an early morning flight out of Hobby. It was a convenient location to the airport and I was pleasantly surprised that the planes landly and taking off couldn't really be heard from in the room. We used the pool, which was clean, and my daughter loved it. The only thing I didn't love was the bed. It seemed a little too firm for my liking. Our stay was good, overall.

10

Anthony

24 Apr 2025

·

Stayed 1 night

This was a great place to stay for an overnight before our cruise in Galveston. 5 minute taxi or shuttle drive from the airport. Took the hotel shuttle back to the airport the next morning to catch a shuttle to the cruise ship terminal. Free breakfast was good!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly viewed as convenient and decent, with hot items and waffles. Others found it average or poor, with limited selection, repetition, early shutdowns, or slow replenishment; on‑site snack options are also limited.

Related guest reviews

10

Roger

5 Aug 2025

·

Stayed 7 nights

Check in was quick and easy. The hotel was nice & clean. Staff was helpful and friendly. The breakfast was great.

8

Ross

26 Feb 2024

·

Stayed 1 night

We had an early flight so did not get the complimentary breakfast. Grab and go bags would be great!

8

Holly

25 Jul 2024

·

Stayed 1 night

Close proximity to Houston Hobby airport made it very convenient with our late flight arrival. My only complaint was the breakfast had not been replenished with 30 minutes remaining. The hostess was very quick to shut down and put everything away even though the breakfast area was full of guests.

8

Matt

23 Nov 2024

·

Stayed 1 night

Overall the value for the price was definitely there. However, the tv stand was partially broken. The room needed some updating. The bathroom was fine with good shower pressure. The tiny sample size of shampoo and conditioner were too small. No body wash either only body bar soap. The bed was comfortable and pillows were soft. The breakfast was not good. The eggs were gross and tasted like a premix. The waffle maker was one highlight. They also had hard boiled eggs, muffins and packets of instant oatmeal. There was a shuttle from the airport, but it seemed to take forever to get there. Overall, for one night it was fine.

10

Mark

24 Oct 2025

·

Stayed 1 night

From the prompt airport shuttle pick up, to the quick check in process, comfortable lobby, and free coffee, to the large room and excellent breakfast, Best Western Plus Hobby exceeded my expectations. I was very pleased with my choice of hotels for this trip and the good value for my money. Thanks!

6

Philip

6 Feb 2025

·

Stayed 1 night

The room was okay. The chair upholstery had stains on both sides of cushion. The sink in bathroom drained very slow. The cold beverages in reception area were very limited and too sugary. The free breakfast was extremely sub par. It was very carb heavy with no fresh fruit at all. The best thing was the proximity to Hobby airport.

8

Michael

21 Dec 2024

·

Stayed 1 night

Older hotel but clean. Took about 20 tries to get the hotel to answer the phone to get the airport shuttle. Breakfast was poor. Watery powdered eggs. Staff was pleasant. Denny's is about a 10-minute walk down a sketchy street. Price was reasonable. Shuttle back to the airport was on time. The bed was horrible. I didn't think anyone used old coil spring mattresses that squeak anymore.

10

Cynthia

24 May 2025

·

Stayed 1 night

Great hotel near Hobby Airport. Awesome that they offer shuttle service from the airport. Friendly staff and great breakfast.

8

jayne

2 Mar 2024

·

Stayed 1 night

Convenient to airport, easy check in and out. Clean, quiet. Minimal breakfast, no eggs, yogurt, few apples; sausage bisquits and gravy if you like.

10

Lee Ann

20 Dec 2024

·

Stayed 1 night

We needed an overnight stay between flights. This property had good reviews, and we found it an excellent value for the price. The airport shuttle was fast and friendly, the hotel was immaculate, room quiet and comfortable. Breakfast was nicely laid out and they have a nice coffee service, making coffee, latte or cappuccino 24 hours. Definitely would stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $86	3 $86	4 $86	5 $86	6 $100	7 $91
8 $86	9 $87	10 $86	11 $87	12 $87	13 $91	14 $87
15 $85	16 $86	17 $85	18 $87	19 $86	20 $85	21 $86
22 $85	23 $85	24 $85	25 $85	26 $85	27 $85	28 $86
29 $85	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
		1 $86	2 $86	3 $86	4 $87	5 $86
6 $86	7 $86	8 $86	9 $86	10 $86	11 $86	12 $86
13 $86	14 $86	15 $86	16 $86	17 $86	18 $86	19 $86
20 $87	21 $86	22 $86	23 $86	24 $86	25 $86	26 $86
27 $86	28 $85	29 $86	30 $86	31 $89

Best Western Plus Hobby Airport Inn & Suites

Prices for Best Western Plus Hobby Airport Inn & Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible, Jetted Tub

Junior Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Best Western Plus Hobby Airport Inn & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Hobby Airport Inn & Suites

Prices for upcoming dates