Best Western Premier Houston Downtown/Convention Center Hotel
US$155
/ night
Avg. for November
Prices for Best Western Premier Houston Downtown/Convention Center Hotel
Select dates to see prices and availability
US$155
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Premier Houston Downtown/Convention Center Hotel average US$108 in the cheapest month (September) and US$276 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$159 |
| February | US$192 |
| March | US$276 |
| May | US$174 |
| June | US$215 |
| July | US$161 |
| August | US$129 |
| September | US$108 |
| October | US$190 |
| November | US$155 |
| December | US$114 |
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Nov · US$155
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Most expensive: March (~US$276)
Cheapest: September (~US$108)
About this property
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
At Best Western Premier Houston Downtown/Convention Center Hotel, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Best Western Premier Houston Downtown/Convention Center Hotel, you'll be centrally located in Houston, just a 5-minute walk from George R. Brown Convention Center and 6 minutes by foot from Toyota Center. This hotel is 0.7 mi (1.1 km) from Daikin Park and 0.3 mi (0.5 km) from Discovery Green.
What's nearby
George R. Brown Convention Center(0.2 Miles)
Discovery Green(0.3 Miles)
Toyota Center(0.3 Miles)
St. Joseph Medical Center(0.5 Miles)
The Highlight at Houston Center(0.6 Miles)
House of Blues Houston(0.6 Miles)
Daikin Park(0.7 Miles)
Shell Energy Stadium(0.7 Miles)
Sam Houston Park(1.1 Miles)
Houston JPMorgan Chase Tower(1.2 Miles)
Jesse H. Jones Hall(1.3 Miles)
Houston City Hall(1.3 Miles)
NOTO Houston(1.3 Miles)
Market Square Park(1.3 Miles)
Hobby Center for the Performing Arts(1.3 Miles)
Houston William Hobby Airport (HOU)(9.4 Miles)
Houston, TX (EFD-Ellington Field)(17.4 Miles)
George Bush Intercontinental Airport (IAH)(21.9 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
1810 Bell St, Houston Central Business District, Houston, Texas, United States of America
George R. Brown Convention Center (0.2 Miles)
Discovery Green (0.3 Miles)
Toyota Center (0.3 Miles)
St. Joseph Medical Center (0.5 Miles)
The Highlight at Houston Center (0.6 Miles)
House of Blues Houston (0.6 Miles)
Room options
4
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Suite, 1 King Bed, Refrigerator & Microwave (Separate Living Room;With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Standard Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;With Sofabed)
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Suite, 2 Queen Beds, Refrigerator & Microwave (Separate Living Room;With Sofabed)
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of Best Western Premier Houston Downtown/Convention Center Hotel
7.5
Good
Based on 1,001 verified reviews
Who stays here?
Business
47%
Couple
15%
Family
24%
Group
8%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Express Hotel & Suites Houston-Downtown Convention Center by IHG, guests praise the walkable location to Toyota Center, Minute Maid Park and the convention center, but report extensive on-site and nearby construction that complicates parking, access and comfort.
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What guests think
At Holiday Inn Express Hotel & Suites Houston-Downtown Convention Center by IHG, guests praise the walkable location to Toyota Center, Minute Maid Park and the convention center, but report extensive on-site and nearby construction that complicates parking, access and comfort.
Many appreciate friendly staff and a generally satisfying, varied breakfast. Common drawbacks include musty odors, dated rooms with maintenance issues, cleanliness inconsistencies, noisy nightlife nearby, and issues with the pool, hot tub, and elevators. Expect a convenient base for events, but be prepared for renovation-related tradeoffs.
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AI-generated summary based on recent guest reviews
Facilities
Renovations and nearby roadwork limit parking and make access confusing. Multiple reviews cite an over-chlorinated or cloudy pool, a cold or out-of-order hot tub, and a closed or limited gym; a few note free on-site parking and an indoor pool.
Related guest reviews
8
Leah
2 Jun 2025
·
Stayed 1 night
Check in waa smooth & was allowed an hour early check in. Friendly staff. Room was spacious. Free parking definitely a plus. Only negatives were the room had a strong mildew smell when walking in & the pool seemed murky due to too much chemicals as well as the jacuzzi being out of order.
Check in waa smooth & was allowed an hour early check in. Friendly staff. Room was spacious. Free parking definitely a plus. Only negatives were the room had a strong mildew smell when walking in & the pool seemed murky due to too much chemicals as well as the jacuzzi being out of order.
8
Korin
26 Dec 2024
·
Stayed 2 nights
Indoor jacuzzi and Heated pool is always a plus. Breakfast buffet was also nice.
Indoor jacuzzi and Heated pool is always a plus. Breakfast buffet was also nice.
6
Alyssa
29 Jul 2025
·
Stayed 2 nights
Upsetting that there was construction on all the streets around (hotel can’t control), front of hotel being remodeled which adds to the small parking lot. Breakfast was average- nothing special. The pool was small and so so cold. The Jacuzzi didn’t work and when asking the staff, they didn’t know how to work anything. Our key was terrible, even after switching it out. Took at minimum 7-10 swipes to access the room. Only upside is it’s very close to the Daikin stadium and Toyota center. If you just need somewhere to rest your head, this place will do the job. Nothing great, not even for the price but it got the job done.
Upsetting that there was construction on all the streets around (hotel can’t control), front of hotel being remodeled which adds to the small parking lot. Breakfast was average- nothing special. The pool was small and so so cold. The Jacuzzi didn’t work and when asking the staff, they didn’t know how to work anything. Our key was terrible, even after switching it out. Took at minimum 7-10 swipes to access the room. Only upside is it’s very close to the Daikin stadium and Toyota center. If you just need somewhere to rest your head, this place will do the job. Nothing great, not even for the price but it got the job done.
6
Karine
29 Jul 2025
·
Stayed 3 nights
Hotel was close to the convention center so that was the main thing for us. Parking was full and messy because of the construction. Construction around the hotel was also going on and they closed the street going to the convention center. Not the hotel’s fault but it double our walking time to the convention center. Pool had way too much chlorine in it, we could not breath correctly and our eyes were burning even if we did not but our eyes in the water. Breakfast was ok, nothing exceptional, nothing bad either.
Hotel was close to the convention center so that was the main thing for us. Parking was full and messy because of the construction. Construction around the hotel was also going on and they closed the street going to the convention center. Not the hotel’s fault but it double our walking time to the convention center. Pool had way too much chlorine in it, we could not breath correctly and our eyes were burning even if we did not but our eyes in the water. Breakfast was ok, nothing exceptional, nothing bad either.
4
Misty
30 Jul 2025
·
Stayed 2 nights
The entire hotel is under renovation. The pictures are not accurate. Yes, they have free parking but majority of it is taken up from the construction. There is only ac in the lobby area and rooms, no AC on room floor or in elevator. Elevators were definitely a tough ride. Room looked like it was half renovated, crappy paint job, broken tile on floors and the whole pool/pool are needs to be redone. It's not safe, clumps of hair in the pool and pool was chipping with no water fall. Only positive was "free" parking and comfortable bed. Very disappointed based off the pictures verse what was there. Most areas/roads surrounding hotel we're all under construction. Also, we paid cash up on arrival but was then charged via credit card for the stay so keep an eye on that.
The entire hotel is under renovation. The pictures are not accurate. Yes, they have free parking but majority of it is taken up from the construction. There is only ac in the lobby area and rooms, no AC on room floor or in elevator. Elevators were definitely a tough ride. Room looked like it was half renovated, crappy paint job, broken tile on floors and the whole pool/pool are needs to be redone. It's not safe, clumps of hair in the pool and pool was chipping with no water fall. Only positive was "free" parking and comfortable bed. Very disappointed based off the pictures verse what was there. Most areas/roads surrounding hotel we're all under construction. Also, we paid cash up on arrival but was then charged via credit card for the stay so keep an eye on that.
10
nara
6 Feb 2025
·
Stayed 1 night
I planned to relax in the hot tub but it was under construction and not mentioned before I booked.
I planned to relax in the hot tub but it was under construction and not mentioned before I booked.
6
BAO
19 Mar 2023
·
Stayed 2 nights
Location is ideal for walking to convention center and most of downtown. Included breakfast and self parking are major pluses. Some negatives include the gym facilities with inoperable treadmills, expired brochure stand, and excessive wear and tear of the public areas
Location is ideal for walking to convention center and most of downtown. Included breakfast and self parking are major pluses. Some negatives include the gym facilities with inoperable treadmills, expired brochure stand, and excessive wear and tear of the public areas
2
Eduardo
30 May 2025
·
Stayed 2 nights
It’s being remodeled. Horrible smell of mold throughout the hotel. The pool water was disgusting. No AC in the 4th floor hallway. Not enough parking for all the guests. Staff was rude and no help at all.
It’s being remodeled. Horrible smell of mold throughout the hotel. The pool water was disgusting. No AC in the 4th floor hallway. Not enough parking for all the guests. Staff was rude and no help at all.
4
Mensah
6 Nov 2025
·
Stayed 3 nights
The gym was advertised as open but is under construction which impacted my rehab schedule and energy level for a very important networking event that I paid a lot of money to attend. Additionally, the entire area around the hotel is under construction (likely for a while) so it's very difficult for Ubers to find the entrance / during the day it was blocked, and it's even difficult to walk to certain nearby areas as streets are closed off. Lastly, I noticed after coming back the first day that my door hadn't locked. After that when leaving I had to pull the door probably 5-6 times with just the right amount of force to create vibration so the dead bolt went incrementally further and then finally slid into the lock. It was the 2nd room I had because the first they gave me was right next to the construction, and I didn't have time to keep requesting to move to another room. Definitely was not worth almost $300 per night and I assumed it probably won't be for quite a while, given the construction in the area.
The gym was advertised as open but is under construction which impacted my rehab schedule and energy level for a very important networking event that I paid a lot of money to attend. Additionally, the entire area around the hotel is under construction (likely for a while) so it's very difficult for Ubers to find the entrance / during the day it was blocked, and it's even difficult to walk to certain nearby areas as streets are closed off. Lastly, I noticed after coming back the first day that my door hadn't locked. After that when leaving I had to pull the door probably 5-6 times with just the right amount of force to create vibration so the dead bolt went incrementally further and then finally slid into the lock. It was the 2nd room I had because the first they gave me was right next to the construction, and I didn't have time to keep requesting to move to another room. Definitely was not worth almost $300 per night and I assumed it probably won't be for quite a while, given the construction in the area.
8
Yacine
29 May 2025
·
Stayed 2 nights
Pool is small with a very strong smell of bleach. Couldn't use it for days. Your lungs will hurt!
Pool is small with a very strong smell of bleach. Couldn't use it for days. Your lungs will hurt!
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews mention musty or moldy odors, pests (including roaches), and worn bathrooms, with dirty or cloudy pool water also noted. Some guests found clean rooms, but overall cleanliness and upkeep are inconsistent.
Related guest reviews
4
Kimberly
5 Jul 2025
·
Stayed 1 night
I chose this hotel because of the pictures on the website and the amenities. However, it looked nothing like what was on the website. Everything was looking bad from the time we pulled up. We had to enter the building by going around a big industrial trashcan. When we walked in the lobby the furniture was dirty. You should not see filth when you first walk in. First impressions are lasting impressions. I tried to give it the benefit of the doubt because it looked like renovations were being done but when I went upstairs it looked more like a motel than a hotel. The room had a horrible smell like mildew. The light on the left side kept going off like it had a shortage. The room and bathroom were falling apart and should not have been offered for anyone to stay in. The jacuzzi and pool looked like there had been no maintenance. Whoever the owner is should really take notes if there are numerous people with the same complaints and make the proper corrections sooner than later. If not, they should only put people in the rooms that have already been renovated because these conditions are hazardous to one's health. There was one positive thing. The breakfast was good. Thank you breakfast staff!
I chose this hotel because of the pictures on the website and the amenities. However, it looked nothing like what was on the website. Everything was looking bad from the time we pulled up. We had to enter the building by going around a big industrial trashcan. When we walked in the lobby the furniture was dirty. You should not see filth when you first walk in. First impressions are lasting impressions. I tried to give it the benefit of the doubt because it looked like renovations were being done but when I went upstairs it looked more like a motel than a hotel. The room had a horrible smell like mildew. The light on the left side kept going off like it had a shortage. The room and bathroom were falling apart and should not have been offered for anyone to stay in. The jacuzzi and pool looked like there had been no maintenance. Whoever the owner is should really take notes if there are numerous people with the same complaints and make the proper corrections sooner than later. If not, they should only put people in the rooms that have already been renovated because these conditions are hazardous to one's health. There was one positive thing. The breakfast was good. Thank you breakfast staff!
2
mark
26 Oct 2024
·
Stayed 1 night
The hotel is in terrible shape. Falling apart. Extremely dirty, grimy, disgusting. The floors in the hotel room were "sitcky". Shower had no pressure. Not clean - human hair all over the place. curtains were threadbare. The smell in the hallway WAS mold. Everything about the hotel is completely run down, The free breakfast was so bad!!!! For instance, omelets were runny. Bread was stale. The coffee was absolutely terrible. The cream was even curdled. The front entrance was a mess - from the storm. But still. The storm was a relatively long time ago.....we will never stay there again!!!! They should refund everyone their money to safe face and reputation. This hotel gives Holiday Inn (an iconic US brand -especially for travels) a bad name and a black eye.
The hotel is in terrible shape. Falling apart. Extremely dirty, grimy, disgusting. The floors in the hotel room were "sitcky". Shower had no pressure. Not clean - human hair all over the place. curtains were threadbare. The smell in the hallway WAS mold. Everything about the hotel is completely run down, The free breakfast was so bad!!!! For instance, omelets were runny. Bread was stale. The coffee was absolutely terrible. The cream was even curdled. The front entrance was a mess - from the storm. But still. The storm was a relatively long time ago.....we will never stay there again!!!! They should refund everyone their money to safe face and reputation. This hotel gives Holiday Inn (an iconic US brand -especially for travels) a bad name and a black eye.
2
Tracy
18 Aug 2025
·
Stayed 1 night
Bottom line, we left at 12am after we found SEVERAL roaches in the room. The hotel (before this discovery) was eh. The check in was quick and the gentleman at the desk was pleasant enough. The hotel however is under construction so there were 2 big dumpsters and A TON of boxes and old furniture in the back parking lot taking up several parking spaces. We found the last spot available and after moving some empty boxes we were able to park. We didn’t want to leave the lot for fear of there not being a parking spot when we returned. Around 12am as we were about to go to bed we saw a roach on the wall..needless to say he WAS NOT ALONE. After finding several kore I called the desk to get a different room and they were completely booked. So at 1 am we packed up and were off to find a new hotel for the night. Very crappy experience. Was only given 50% of my room charge back. I am sure it goes without saying that I DO NOT recommend this hotel.
Bottom line, we left at 12am after we found SEVERAL roaches in the room. The hotel (before this discovery) was eh. The check in was quick and the gentleman at the desk was pleasant enough. The hotel however is under construction so there were 2 big dumpsters and A TON of boxes and old furniture in the back parking lot taking up several parking spaces. We found the last spot available and after moving some empty boxes we were able to park. We didn’t want to leave the lot for fear of there not being a parking spot when we returned. Around 12am as we were about to go to bed we saw a roach on the wall..needless to say he WAS NOT ALONE. After finding several kore I called the desk to get a different room and they were completely booked. So at 1 am we packed up and were off to find a new hotel for the night. Very crappy experience. Was only given 50% of my room charge back. I am sure it goes without saying that I DO NOT recommend this hotel.
2
Karah
4 Jan 2025
·
Stayed 2 nights
We were given a room on the 4th floor with a shower that only had luke warm water, a sink that didn’t drain, a terrible smell of mold / mildew that had us coughing the entire next day, and a nasty dirty pool that had so much chlorine we could only stay in the room for 5 minutes and green scum on the side of the pool that would come off on your hands. We had to demand to be given a different room on a different floor, as the person on duty talked about how the 4th floor had just been “remodeled” due to a roof leak (hence the mold / mildew). The second room wasn’t much better. The only plus is it is close to the Toyota Center, if you don’t mind being sick for the basketball game.
We were given a room on the 4th floor with a shower that only had luke warm water, a sink that didn’t drain, a terrible smell of mold / mildew that had us coughing the entire next day, and a nasty dirty pool that had so much chlorine we could only stay in the room for 5 minutes and green scum on the side of the pool that would come off on your hands. We had to demand to be given a different room on a different floor, as the person on duty talked about how the 4th floor had just been “remodeled” due to a roof leak (hence the mold / mildew). The second room wasn’t much better. The only plus is it is close to the Toyota Center, if you don’t mind being sick for the basketball game.
6
Roger
14 Sept 2024
·
Stayed 1 night
Front desk service was good. Breakfast area and food was good. Room was not good. Musty and I found a roach in my room when I got out of bed.
Front desk service was good. Breakfast area and food was good. Room was not good. Musty and I found a roach in my room when I got out of bed.
6
Lane
15 May 2025
·
Stayed 1 night
Room smelled moldy and tub faucet had a drip. They are currently renovating the exterior, the Lobby is nicer but the elevators and rooms need attention.
Room smelled moldy and tub faucet had a drip. They are currently renovating the exterior, the Lobby is nicer but the elevators and rooms need attention.
2
Jamie
24 Nov 2024
·
Stayed 3 nights
The room reeked of mildew. We found roaches. We the pool was cloudy and gross. Over all worse stay in my whole life. Only good thing was breakfast.
The room reeked of mildew. We found roaches. We the pool was cloudy and gross. Over all worse stay in my whole life. Only good thing was breakfast.
4
Elijah
2 Jun 2025
·
Stayed 1 night
The property does not look how it looks in the photos, it’s more run down. The beds, floors and walls did not match the pictures displayed they need to be updated. I had a lot of things wrong with my room. My bathroom shower was not properly cleaned, the shower head had green residue on it. The bathroom door didn’t close. My actually room door didn’t shut all the way so you can peep through a crack and see into my space. Dresser doors didn’t close, i tried to close them and they slid back out the floor must be uneven. The smell was horrible it smelled like mildew/mold in the hallways, the room smell wasn’t that bad but still smelly.
The property does not look how it looks in the photos, it’s more run down. The beds, floors and walls did not match the pictures displayed they need to be updated. I had a lot of things wrong with my room. My bathroom shower was not properly cleaned, the shower head had green residue on it. The bathroom door didn’t close. My actually room door didn’t shut all the way so you can peep through a crack and see into my space. Dresser doors didn’t close, i tried to close them and they slid back out the floor must be uneven. The smell was horrible it smelled like mildew/mold in the hallways, the room smell wasn’t that bad but still smelly.
6
Alexandra
29 Jul 2025
·
Stayed 3 nights
I usually love this location. They have fantastic customer service and great morning breafast. One of the best breakfasts we have ever had at a hotel. Although, the rest of the hotel leaves us a little disappointed. They have certain areas like the car port under construction and some areas around the hotel but I saw 0 people working on it all 4 days I was here. The hallways smell like meldew and mold. The rooms obviously need some work, not just slapping on some paint like they have done. I usually love this location but its definitely showing its age plus wear.
I usually love this location. They have fantastic customer service and great morning breafast. One of the best breakfasts we have ever had at a hotel. Although, the rest of the hotel leaves us a little disappointed. They have certain areas like the car port under construction and some areas around the hotel but I saw 0 people working on it all 4 days I was here. The hallways smell like meldew and mold. The rooms obviously need some work, not just slapping on some paint like they have done. I usually love this location but its definitely showing its age plus wear.
2
Carolyn
24 Jul 2025
·
Stayed 1 night
There was construction so very little parking. The rooms smelled like mildew. The shower had parts falling off. The whole building was in terrible shape!
There was construction so very little parking. The rooms smelled like mildew. The shower had parts falling off. The whole building was in terrible shape!
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AI-generated summary based on recent guest reviews
Rooms
Some suites feel spacious and beds can be comfortable, but rooms are often dated with assorted maintenance issues (faulty thermostats, small TVs, uneven floors, doors or curtains that do not close). Noise from nearby nightlife and traffic is a recurring complaint.
Related guest reviews
4
Anthony
10 May 2025
·
Stayed 1 night
Loud due to lowriders revving their motors all night along with their music.moldy, and tore up. Absolutely no place to park. Beds were comfy.
Loud due to lowriders revving their motors all night along with their music.moldy, and tore up. Absolutely no place to park. Beds were comfy.
6
monique
1 Jan 2025
·
Stayed 1 night
This is the second Holiday inn that i don’t like. Once you approach the property it’s cut off due to roof damage.Very limited parking, the room didn’t have black out curtains. Very loud !!! i could hear children in the hallways . The show had a restriction on hot water not letting you turn past a certain point . there was no thank you for the stay after checking out . The only great thing about it is it was so close to the toyota center i could literally touch it from my hotel room. over all the breakfast was great . i wouldn’t recommend if you are wanting to relax or really enjoy yourself it’s good for a hi and bye in and out and great if you are going for a event and your there just for sleep . the bed was comfy and cozy i’ll add not the best but not the worst .
This is the second Holiday inn that i don’t like. Once you approach the property it’s cut off due to roof damage.Very limited parking, the room didn’t have black out curtains. Very loud !!! i could hear children in the hallways . The show had a restriction on hot water not letting you turn past a certain point . there was no thank you for the stay after checking out . The only great thing about it is it was so close to the toyota center i could literally touch it from my hotel room. over all the breakfast was great . i wouldn’t recommend if you are wanting to relax or really enjoy yourself it’s good for a hi and bye in and out and great if you are going for a event and your there just for sleep . the bed was comfy and cozy i’ll add not the best but not the worst .
6
Lane
15 May 2025
·
Stayed 1 night
Room smelled moldy and tub faucet had a drip. They are currently renovating the exterior, the Lobby is nicer but the elevators and rooms need attention.
Room smelled moldy and tub faucet had a drip. They are currently renovating the exterior, the Lobby is nicer but the elevators and rooms need attention.
6
Jasmina
1 Jul 2025
·
Stayed 1 night
People were nice and rooms were clean, but they need to do something about the humidity in the rooms
People were nice and rooms were clean, but they need to do something about the humidity in the rooms
2
Rachelle
16 Mar 2025
·
Stayed 1 night
Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….
Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….
8
Benny
23 Jun 2025
·
Stayed 2 nights
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
10
Kira
30 Jun 2025
·
Stayed 1 night
Great space, amenities were up to our expectations and we enjoyed our stay. Only two things weren't very great: one, being the windows and how loud the outside noises come through. Second, the people who stayed in the room before us, pulled a "Ross" on the standing lamps.
Great space, amenities were up to our expectations and we enjoyed our stay. Only two things weren't very great: one, being the windows and how loud the outside noises come through. Second, the people who stayed in the room before us, pulled a "Ross" on the standing lamps.
6
Jill
22 Mar 2025
·
Stayed 2 nights
The curtains didn’t close all the way. Thermostat was not working well
The curtains didn’t close all the way. Thermostat was not working well
6
Josephine
15 Apr 2025
·
Stayed 1 night
Walking distance to basketball arena, room smelled like someone smoked, a/c was excellent, not a quite place to lay your head. Venue a block away stays open until 2am and the music is very loud. But I can sleep through anything so it didn’t bother me. Bed was very comfy. Staff was nice.
Walking distance to basketball arena, room smelled like someone smoked, a/c was excellent, not a quite place to lay your head. Venue a block away stays open until 2am and the music is very loud. But I can sleep through anything so it didn’t bother me. Bed was very comfy. Staff was nice.
4
Robert
3 Dec 2023
·
Stayed 1 night
Old. Outdated. TV was small compared to other hotels. Not expecting a 60” but not a 19”. Carpet in room is old. Rest room is outdated foo. No ac vent in restroom nor an exhaust fan so always “humid”in there.
Old. Outdated. TV was small compared to other hotels. Not expecting a 60” but not a 19”. Carpet in room is old. Rest room is outdated foo. No ac vent in restroom nor an exhaust fan so always “humid”in there.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, with repeated praise for front desk and breakfast teams. A few guests reported slow, unhelpful, or rude responses during problems.
Related guest reviews
10
Salvador
18 Apr 2024
·
Stayed 1 night
The staff was great.
The staff was great.
8
Regina
10 May 2024
·
Stayed 2 nights
Staff was awesome but the renovations that were taking place left the place messy.
Staff was awesome but the renovations that were taking place left the place messy.
10
Linda
29 Sept 2023
·
Stayed 2 nights
Inez was a delight. Always willing to help with local info. Carpet in room could use a deep cleaning.
Inez was a delight. Always willing to help with local info. Carpet in room could use a deep cleaning.
8
Kelsey
14 Aug 2025
·
Stayed 1 night
Inez at the front desk was very pleasant and helpful. The housekeeping staff were friendly and polite. They are currently working on updating the hotel, but it was a good experience over all. Very close to the Toyota Center and one free parking spot per room makes it perfect for concerts. The breakfast had plenty of choices and was delicious.
Inez at the front desk was very pleasant and helpful. The housekeeping staff were friendly and polite. They are currently working on updating the hotel, but it was a good experience over all. Very close to the Toyota Center and one free parking spot per room makes it perfect for concerts. The breakfast had plenty of choices and was delicious.
8
Benny
23 Jun 2025
·
Stayed 2 nights
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
8
Rebecca
24 May 2023
·
Stayed 1 night
First off, Garrett was awesome! We interacted mainly with him and he was very friendly, professional, and helpful. He is definitely an asset to the company and a great representation of customer sevice. Our stay itself was short, but it went well. Once in the rooms, you can tell that the hotel is a bit older, but it was kept very clean. We had no issues with the overall quality. The pool was also clean, though the jets weren't working in the hot tub that night.
First off, Garrett was awesome! We interacted mainly with him and he was very friendly, professional, and helpful. He is definitely an asset to the company and a great representation of customer sevice. Our stay itself was short, but it went well. Once in the rooms, you can tell that the hotel is a bit older, but it was kept very clean. We had no issues with the overall quality. The pool was also clean, though the jets weren't working in the hot tub that night.
8
Manuel
14 Jan 2024
·
Stayed 2 nights
Hi. We went to an event at the Toyota Center and stayed here for 2 nights. I felt I had to take the time to commend the front desk staff. Specifically Mirwais and Muskan. They were both great and went out of their way to make our stay the best that we’ve had in a long time. We’re planning on going back in March and will definitely be staying here again. Thank you and see you soon 🤗😊
Hi. We went to an event at the Toyota Center and stayed here for 2 nights. I felt I had to take the time to commend the front desk staff. Specifically Mirwais and Muskan. They were both great and went out of their way to make our stay the best that we’ve had in a long time. We’re planning on going back in March and will definitely be staying here again. Thank you and see you soon 🤗😊
10
Katherine
17 Nov 2025
·
Stayed 1 night
Very helpful and polite staff
Very helpful and polite staff
10
Dayvon
19 Aug 2025
·
Stayed 3 nights
Although the property is currently under construction, the staff we're very nice and ensure that my stay was very pleasant. The housekeeping team we're very nice and kind as well. Worth the getaway.
Although the property is currently under construction, the staff we're very nice and ensure that my stay was very pleasant. The housekeeping team we're very nice and kind as well. Worth the getaway.
6
shea
2 Aug 2024
·
Stayed 2 nights
The shower had not been cleaned. There was not any place to hang our clothes. Staff was friendly the covered parking was damaged and blocked off. Did not get the expected holiday inn standards
The shower had not been cleaned. There was not any place to hang our clothes. Staff was friendly the covered parking was damaged and blocked off. Did not get the expected holiday inn standards
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AI-generated summary based on recent guest reviews
Location
Very convenient for Toyota Center, Minute Maid Park, and the convention center; many guests walk to events. Some describe the area as sketchy, with heavy construction and nightclub noise affecting sleep.
Related guest reviews
10
Janice
30 Jul 2023
·
Stayed 4 nights
Great location Excellent service
Great location Excellent service
10
Coffy
15 Mar 2025
·
Stayed 1 night
Overnight visit with family to see Houston Rockets. Excellent location, Toyota center was literally just across the street from hotel. Had we known, we would’ve not paid for parking at Tundra Garage.
Overnight visit with family to see Houston Rockets. Excellent location, Toyota center was literally just across the street from hotel. Had we known, we would’ve not paid for parking at Tundra Garage.
2
Rachelle
16 Mar 2025
·
Stayed 1 night
Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….
Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….
10
John
2 Dec 2024
·
Stayed 5 nights
Perfect location for an event at the George R Brown convention center.
Perfect location for an event at the George R Brown convention center.
10
Ronald
22 Jun 2025
·
Stayed 1 night
The hotel is located at great location near sports venues. The only downside is that there is construction around it.
The hotel is located at great location near sports venues. The only downside is that there is construction around it.
8
Benny
23 Jun 2025
·
Stayed 2 nights
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
10
Geoffrey
13 Jun 2025
·
Stayed 3 nights
Great stay. Perfect location with free parking which is unheard of in this area. They could expand the snack options since there are not of options for snacks within walking distance of the hotel, but everything went smoothly and our girls had a good time with the indoor pool.
Great stay. Perfect location with free parking which is unheard of in this area. They could expand the snack options since there are not of options for snacks within walking distance of the hotel, but everything went smoothly and our girls had a good time with the indoor pool.
8
Brad
24 Mar 2024
·
Stayed 1 night
Great price for the downtown location
Great price for the downtown location
8
Jason
25 Feb 2025
·
Stayed 3 nights
Easy access to convention center and loves the free breakfast
Easy access to convention center and loves the free breakfast
8
Daniel
22 Sept 2023
·
Stayed 3 nights
Selected this hotel because it was within walking distance to the convention center. Area around hotel is very sketchy and I wouldn't want to walk at night. Also, room smelled very musty. Thought it was a little over-priced.
Selected this hotel because it was within walking distance to the convention center. Area around hotel is very sketchy and I wouldn't want to walk at night. Also, room smelled very musty. Thought it was a little over-priced.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and taste, with several guests calling it a highlight. A few describe it as average or note occasional unfriendly service.
Related guest reviews
8
Leah
2 Jun 2025
·
Stayed 1 night
Check in waa smooth & was allowed an hour early check in. Friendly staff. Room was spacious. Free parking definitely a plus. Only negatives were the room had a strong mildew smell when walking in & the pool seemed murky due to too much chemicals as well as the jacuzzi being out of order.
Check in waa smooth & was allowed an hour early check in. Friendly staff. Room was spacious. Free parking definitely a plus. Only negatives were the room had a strong mildew smell when walking in & the pool seemed murky due to too much chemicals as well as the jacuzzi being out of order.
10
JOHN
11 Oct 2025
·
Stayed 2 nights
The breakfast was actually quite good for a hotel free breakfast.
The breakfast was actually quite good for a hotel free breakfast.
8
maria
29 Mar 2024
·
Stayed 1 night
The breakfast had such a variety to satisfy everyone. The location was a short distance to both the ball field and the concert venue we had plans for. All staff were pleasant. I would definitely stay here again.
The breakfast had such a variety to satisfy everyone. The location was a short distance to both the ball field and the concert venue we had plans for. All staff were pleasant. I would definitely stay here again.
8
Abigail
27 Jun 2025
·
Stayed 2 nights
Great breakfast, within walking distance to Astros game and felt safe. Hotel was very quiet!
Great breakfast, within walking distance to Astros game and felt safe. Hotel was very quiet!
8
Kelsey
14 Aug 2025
·
Stayed 1 night
Inez at the front desk was very pleasant and helpful. The housekeeping staff were friendly and polite. They are currently working on updating the hotel, but it was a good experience over all. Very close to the Toyota Center and one free parking spot per room makes it perfect for concerts. The breakfast had plenty of choices and was delicious.
Inez at the front desk was very pleasant and helpful. The housekeeping staff were friendly and polite. They are currently working on updating the hotel, but it was a good experience over all. Very close to the Toyota Center and one free parking spot per room makes it perfect for concerts. The breakfast had plenty of choices and was delicious.
10
Brittany
4 Jan 2025
·
Stayed 2 nights
The breakfast was good and the kids loved the indoor pool. The bed in the room was big and comfortable.
The breakfast was good and the kids loved the indoor pool. The bed in the room was big and comfortable.
10
Thomas
10 Aug 2023
·
Stayed 7 nights
I stayed at this hotel because I was attending a convention. I loved the closeness of the hotel to the convention center. I could walk from my room to the meetings in less than 10 minutes. I also liked the hotel having plenty of free parking and a pretty decent breakfast that was included in the hotel price.
I stayed at this hotel because I was attending a convention. I loved the closeness of the hotel to the convention center. I could walk from my room to the meetings in less than 10 minutes. I also liked the hotel having plenty of free parking and a pretty decent breakfast that was included in the hotel price.
10
Joseliza
2 Jun 2023
·
Stayed 1 night
Great stay overall. Booked the hotel for being close to the Houston passport agency and being close to the freeway as well. The front desk were considerate to let me park my car because of being held up in line in passport agency. I love their breakfast.
Great stay overall. Booked the hotel for being close to the Houston passport agency and being close to the freeway as well. The front desk were considerate to let me park my car because of being held up in line in passport agency. I love their breakfast.
10
Rose
25 Feb 2023
·
Stayed 2 nights
The room was nice, the breakfast buffet was AWESOME!! Enjoyed the fitness room and indoor swimming pool. The staff were very helpful, friendly and professional.
The room was nice, the breakfast buffet was AWESOME!! Enjoyed the fitness room and indoor swimming pool. The staff were very helpful, friendly and professional.
6
Alexandra
29 Jul 2025
·
Stayed 3 nights
I usually love this location. They have fantastic customer service and great morning breafast. One of the best breakfasts we have ever had at a hotel. Although, the rest of the hotel leaves us a little disappointed. They have certain areas like the car port under construction and some areas around the hotel but I saw 0 people working on it all 4 days I was here. The hallways smell like meldew and mold. The rooms obviously need some work, not just slapping on some paint like they have done. I usually love this location but its definitely showing its age plus wear.
I usually love this location. They have fantastic customer service and great morning breafast. One of the best breakfasts we have ever had at a hotel. Although, the rest of the hotel leaves us a little disappointed. They have certain areas like the car port under construction and some areas around the hotel but I saw 0 people working on it all 4 days I was here. The hallways smell like meldew and mold. The rooms obviously need some work, not just slapping on some paint like they have done. I usually love this location but its definitely showing its age plus wear.
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AI-generated summary based on recent guest reviews
8
Eric
4 weeks ago
·
Stayed 1 night
The hotel itself was really nice. The bed was comfortable. The AC was COLD. The area was under construction. There was a little bit of a language barrier with the day staff.
The hotel itself was really nice. The bed was comfortable. The AC was COLD. The area was under construction. There was a little bit of a language barrier with the day staff.
6
Joseph
21 Sept 2026
·
Stayed 4 nights
It was a good hotel just needs cleaning and updated.
It was a good hotel just needs cleaning and updated.
6
Amy
19 Sept 2026
·
Stayed 1 night
Location was very convenient to Toyota center. However, could use some updates. My bathroom door didn’t close. Since I was staying alone I didn’t say anything. Didn’t think to take pictures but it was like the door was too big for the opening, couldn’t get it flush at all. Other than that the bed was comfy and pool was nice. Would return jugs because of convenience to Toyota center and downtown.
Location was very convenient to Toyota center. However, could use some updates. My bathroom door didn’t close. Since I was staying alone I didn’t say anything. Didn’t think to take pictures but it was like the door was too big for the opening, couldn’t get it flush at all. Other than that the bed was comfy and pool was nice. Would return jugs because of convenience to Toyota center and downtown.
10
Blanca
12 Sept 2026
·
Stayed 1 night
We had a great stay. The staff was very nice at check in and out. The room was very spacious and comfortable.
We had a great stay. The staff was very nice at check in and out. The room was very spacious and comfortable.
10
Aidee
31 Aug 2026
·
Stayed 1 night
Staff was wonderful, the room was clean.
Staff was wonderful, the room was clean.
FAQs about Best Western Premier Houston Downtown/Convention Center Hotel
Is parking available at the property?
Free self-parking is available on-site, though it is limited.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately USD 15 for adults and USD 20 for children.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features wheelchair-accessible facilities, including a registration desk, public washrooms, and meeting spaces. There is also elevator access and a stair-free path to the entrance.
Where is the property located in relation to key landmarks?
The hotel is situated in the heart of Houston, within a 15-minute walk of Toyota Center and George R. Brown Convention Center. It is 0.5 km from Discovery Green and 4.8 km from MD Anderson Cancer Center.
Does the property have a swimming pool?
Yes, there is both an indoor and an outdoor pool available for guests, with access from 6:00 AM to 11:00 PM.
What are the policies for guests staying with children?
Children can stay free when occupying the parent's or guardian's room using existing bedding.
What is the policy regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs, and guests are encouraged to inquire directly for specific needs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: 220.919793234375USD
- 2026-11-05: 170.11220020703124USD
- 2026-11-06: 133.38176429785156USD
- 2026-11-07: 123.43081279199218USD
- 2026-11-08: 123.45819337939452USD
- 2026-11-09: 127.47876363867186USD
- 2026-11-10: 126.23359474462889USD
- 2026-11-11: 143.21321425537107USD
- 2026-11-12: 168.63375145410154USD
- 2026-11-13: 168.63375145410154USD
- 2026-11-14: 160.17109919140623USD
- 2026-11-15: 109.319161796875USD
- 2026-11-16: 109.319161796875USD
- 2026-11-17: 109.319161796875USD
- 2026-11-18: 109.319161796875USD
- 2026-11-19: 110.61633750390624USD
- 2026-11-20: 109.319161796875USD
- 2026-11-21: 109.319161796875USD
- 2026-11-22: 109.319161796875USD
- 2026-11-23: 109.319161796875USD
- 2026-11-24: 109.319161796875USD
- 2026-11-25: 109.319161796875USD
- 2026-11-26: 110.37832975292967USD
- 2026-11-27: 122.02943468652343USD
- 2026-11-28: 143.21321425537107USD
- 2026-11-29: 109.319161796875USD
- 2026-11-30: 109.319161796875USD
- 2026-12-01: 109.319161796875USD
- 2026-12-02: 109.319161796875USD
- 2026-12-03: 109.319161796875USD
- 2026-12-04: 117.78181405957031USD
- 2026-12-05: 117.78181405957031USD
- 2026-12-06: 110.91609101074218USD
- 2026-12-07: 113.31692491064452USD
- 2026-12-08: 109.319161796875USD
- 2026-12-09: 109.319161796875USD
- 2026-12-10: 109.319161796875USD
- 2026-12-11: 145.29898691796873USD
- 2026-12-12: 143.21321425537107USD
- 2026-12-13: 106.61415539843749USD
- 2026-12-14: 105.07154116992187USD
- 2026-12-15: 105.07154116992187USD
- 2026-12-16: 105.07154116992187USD
- 2026-12-17: 106.61415539843749USD
- 2026-12-18: 113.5559194267578USD
- 2026-12-19: 115.20717220654296USD
- 2026-12-20: 105.07154116992187USD
- 2026-12-21: 105.07154116992187USD
- 2026-12-22: 106.61415539843749USD
- 2026-12-23: 105.07154116992187USD
- 2026-12-24: 106.61415539843749USD
- 2026-12-25: 106.61415539843749USD
- 2026-12-26: 105.07154116992187USD
- 2026-12-27: 105.07154116992187USD
- 2026-12-28: 105.07154116992187USD
- 2026-12-29: 105.07154116992187USD
- 2026-12-30: 105.07154116992187USD
- 2026-12-31: 128.1021160463867USD
- 2027-01-01: 128.1021160463867USD
- 2027-01-02: 122.9061283173828USD
- 2027-01-03: 137.9440686171875USD
- 2027-01-04: 153.7399131865234USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Pool access available from 6:00 AM to 11 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults, and USD 10 to 15 for children
- Uncovered self parking fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
General
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Spa & wellness centre
Family room
Activities
Swimming pool
Pool indoor
Fitness Center (nearby)