Hotel Viata
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at t...
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Guest reviews
9
Fabulous
Based on 533 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel Viata, guests highlight the quiet Hill Country setting, roomy accommodations, and welcoming staff, while recurring critiques target dated furnishings, inconsistent housekeeping, and add-on charges that can feel unexpected.
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8
Veronica
5 days ago
·
Stayed 1 night
The stay was great, however the beds were not comfortable at all which was very surprising to me.
The stay was great, however the beds were not comfortable at all which was very surprising to me.
8
Shawn
last week
·
Stayed 2 nights
Everything and everybody was great. The only complaint was house keeping did not come until after 5pm. We had 3 of us with event in am and in pm to get ready for and needed towels, called to desk for towels, they never came. I ended up tracking down a housekeeper in the halls, exchanged dirty towels for clean, emptied our trash myself. House keeping knocked in our door as were were leaving around 530, didn't need them by then. Maybe they were short staffed? Other than that I absolutely loved this hotel.
Everything and everybody was great. The only complaint was house keeping did not come until after 5pm. We had 3 of us with event in am and in pm to get ready for and needed towels, called to desk for towels, they never came. I ended up tracking down a housekeeper in the halls, exchanged dirty towels for clean, emptied our trash myself. House keeping knocked in our door as were were leaving around 530, didn't need them by then. Maybe they were short staffed? Other than that I absolutely loved this hotel.
6
Kirill
last week
·
Stayed 5 nights
I must say that the staff is super friendly, both the valet parking, in the restaurant, and in the reception. Therefore, I give them 5 out of 5. The breakfast was also nice. But the hotel itself and what you get for the money… it is not worth the price. It should be at half the price, then the rating would be significantly higher. **Payment** The hotel doesn’t accept cash at all, apparently to save on cash handling. I am extremely disappointed. I chose to pay on site, which was the more expensive alternative (around 70 USD), specifically so I could pay in cash, but it wasn’t possible. What’s the point of the choice to pay on site then? **Breakfast** You can book a room with or without breakfast. We chose with breakfast, but then there is a limit of 30 USD per person for what you can take. Why not just make a normal breakfast buffet? What’s the point of this voucher nonsense? The hotel feels poorly designed. The pool is a small puddle just like at an ordinary villa. In addition, they have placed some kind of generator or cooling unit in the courtyard (instead of on the roof), which makes an incredibly loud noise. You don’t get a single peaceful moment. Unfortunately, it was a disappointment overall.
I must say that the staff is super friendly, both the valet parking, in the restaurant, and in the reception. Therefore, I give them 5 out of 5. The breakfast was also nice. But the hotel itself and what you get for the money… it is not worth the price. It should be at half the price, then the rating would be significantly higher. **Payment** The hotel doesn’t accept cash at all, apparently to save on cash handling. I am extremely disappointed. I chose to pay on site, which was the more expensive alternative (around 70 USD), specifically so I could pay in cash, but it wasn’t possible. What’s the point of the choice to pay on site then? **Breakfast** You can book a room with or without breakfast. We chose with breakfast, but then there is a limit of 30 USD per person for what you can take. Why not just make a normal breakfast buffet? What’s the point of this voucher nonsense? The hotel feels poorly designed. The pool is a small puddle just like at an ordinary villa. In addition, they have placed some kind of generator or cooling unit in the courtyard (instead of on the roof), which makes an incredibly loud noise. You don’t get a single peaceful moment. Unfortunately, it was a disappointment overall.
10
Mark
3 weeks ago
·
Stayed 2 nights
I just love staying here—the room, the grounds etc. for the price
I just love staying here—the room, the grounds etc. for the price
8
Juanita
3 weeks ago
·
Stayed 2 nights
Our room was as expected had a nice view of Wild Basin. The pool area had nice seating and a cute little bar area. They even had a DJ playing music for a couple hours in the afternoon, which was a nice surprise.
Our room was as expected had a nice view of Wild Basin. The pool area had nice seating and a cute little bar area. They even had a DJ playing music for a couple hours in the afternoon, which was a nice surprise.
320 South Capital of Texas Highway Bldg B, Austin, Austin (and vicinity), Texas, United States of America
Location
Located in Austin, Hotel Viata is in the historical district, a 3-minute drive from Wild Basin Wilderness Preserve and 10 minutes from Zilker Park. This luxury hotel is 4.4 mi (7.1 km) from Lady Bird Lake and 7.1 mi (11.5 km) from South Congress Avenue.
More location infoProperty policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
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