Best Western Capital City Inn
US$113
/ night
Avg. for November
Prices for Best Western Capital City Inn
Select dates to see prices and availability
US$113
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Capital City Inn average US$96 in the cheapest month (September) and US$146 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$101 |
| February | US$101 |
| March | US$108 |
| April | US$111 |
| May | US$117 |
| June | US$105 |
| July | US$103 |
| August | US$101 |
| September | US$96 |
| October | US$146 |
| November | US$113 |
| December | US$103 |
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Nov · US$113
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Most expensive: October (~US$146)
Cheapest: September (~US$96)
About this property
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Dining
A complimentary continental breakfast is included.
Rooms
Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Location
With a stay at Best Western Capital City Inn in Sacramento (Southwestern Sacramento), you'll be within a 15-minute drive of Golden 1 Center and California State University Sacramento. This hotel is 9.3 mi (15 km) from California State Capitol and 9.5 mi (15.4 km) from Sacramento Convention Center.
What's nearby
Methodist Hospital of Sacramento(1.7 Miles)
Laguna Pointe Business Park(4.2 Miles)
Colonial Theatre(4.9 Miles)
Tahoe Park(5.2 Miles)
Regal Delta Shores(5.5 Miles)
Granite Regional Park(5.9 Miles)
University of California, Davis Medical Center(5.9 Miles)
California State University Sacramento(6.1 Miles)
Curtis Park(6.2 Miles)
Bing Maloney Golf Course(6.3 Miles)
Bartley Cavanaugh Golf Course(6.6 Miles)
Sacramento River(6.8 Miles)
Hornets Nest(6.9 Miles)
Land Park Lanes(7 Miles)
American River(7 Miles)
The preferred airport for Best Western Capital City Inn is Sacramento Intl. Airport (SMF)(21 Miles)
Location
15 Massie Ct, Parkway, Sacramento, California, United States of America
Methodist Hospital of Sacramento (1.7 Miles)
Laguna Pointe Business Park (4.2 Miles)
Colonial Theatre (4.9 Miles)
Tahoe Park (5.2 Miles)
Regal Delta Shores (5.5 Miles)
Granite Regional Park (5.9 Miles)
Room options
5
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Refrigerator
4
Suite, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Refrigerator
4
Standard Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
5
Suite, 1 King Bed, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyHeatingWi-Fi (Free)Separate Living RoomFireplace
4
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 4
HeatingWi-Fi (Free)Refrigerator
Guest reviews of Best Western Capital City Inn
7.5
Good
Based on 1,001 verified reviews
Who stays here?
Business
34%
Couple
20%
Family
32%
Group
6%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Best Western Capital City Inn draws consistent praise for friendly front-desk service, convenient freeway access, and many clean, comfortable rooms, while recurring concerns include dated interiors, inconsistent housekeeping, noise, and frequent pool and hot tub maintenance issues.
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What guests think
Across reviews, Best Western Capital City Inn draws consistent praise for friendly front-desk service, convenient freeway access, and many clean, comfortable rooms, while recurring concerns include dated interiors, inconsistent housekeeping, noise, and frequent pool and hot tub maintenance issues.
The location is handy for Kaiser and downtown, though several guests described the surrounding area as industrial or sketchy and reported occasional security or comfort issues. Breakfast feedback ranges from warm, varied options to mediocre quality, a cramped dining area, and items running out. Expect a budget-friendly, no-frills stay with trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews report the pool and hot tub closed, broken, unheated, or dirty; a few guests did enjoy the area when open. Parking is plentiful and well lit, but some facilities feel worn and in need of upkeep.
Related guest reviews
10
ANNA MARIE
7 Jul 2025
·
Stayed 1 night
Pool and hot tub didnt work.
Pool and hot tub didnt work.
10
Christine
11 Mar 2025
·
Stayed 1 night
Customer Service- Upon arrive, the gentleman in guest services provided great customer service. Checking in was easy and fast. Cleanliness-Room was ok. Bed were comfortable and clean. Pillows can improve. The chairs in the room had some stains. The tub upon arrival had a couple strands of hair. The toilet flushed slowly. Recommend wearing room slippers on carpet. The mini fridge was cold, but could be wiped down after each stay. Safety-overall we felt safe in this location. The location is quiet. Breakfast Food- decent . Breakfast sausage, scrambled eggs, cereal, oatmeal packets, toast, bagel, boiled egg, waffle, yogurt, apple juice, orange juice, coffee, and tea offered for breakfast options. Parking: plenty of parking spaces Rating: Not bad, 4 out5
Customer Service- Upon arrive, the gentleman in guest services provided great customer service. Checking in was easy and fast. Cleanliness-Room was ok. Bed were comfortable and clean. Pillows can improve. The chairs in the room had some stains. The tub upon arrival had a couple strands of hair. The toilet flushed slowly. Recommend wearing room slippers on carpet. The mini fridge was cold, but could be wiped down after each stay. Safety-overall we felt safe in this location. The location is quiet. Breakfast Food- decent . Breakfast sausage, scrambled eggs, cereal, oatmeal packets, toast, bagel, boiled egg, waffle, yogurt, apple juice, orange juice, coffee, and tea offered for breakfast options. Parking: plenty of parking spaces Rating: Not bad, 4 out5
8
Ruben
27 Mar 2023
·
Stayed 2 nights
Front desk staff where all nice and helpful. Our check in was quick, greatly appreciated after a 6 hour drive. The room was quiet, beds where comfy and clean, only complain is that bathroom had some mold looking black dots on the ceiling. We enjoyed the hot tub and early breakfast. Pool area was very clean as well. We bumped into a few housekeepers during our stay and they were all rude when asking for help or directions , one of them even told my husband “don’t ask me”. I understand they’re job may not be to assist the guest but we just needed directions to the breakfast hall, helping when your familiar with the location shouldn’t be that much of an inconvenience. Overall our family enjoyed the stay and will most likely stay again if ever in town again.
Front desk staff where all nice and helpful. Our check in was quick, greatly appreciated after a 6 hour drive. The room was quiet, beds where comfy and clean, only complain is that bathroom had some mold looking black dots on the ceiling. We enjoyed the hot tub and early breakfast. Pool area was very clean as well. We bumped into a few housekeepers during our stay and they were all rude when asking for help or directions , one of them even told my husband “don’t ask me”. I understand they’re job may not be to assist the guest but we just needed directions to the breakfast hall, helping when your familiar with the location shouldn’t be that much of an inconvenience. Overall our family enjoyed the stay and will most likely stay again if ever in town again.
2
Audrianna
13 May 2024
·
My grandmother had to go out of her way to use the stairs since the elevator was not in service. Not to mention once arriving to their room on the third floor, there were roaches in the room on the tv stand.
My grandmother had to go out of her way to use the stairs since the elevator was not in service. Not to mention once arriving to their room on the third floor, there were roaches in the room on the tv stand.
10
Jeffrey
20 Aug 2024
·
Stayed 1 night
Great front desk service. Loved the room. Disappointed that the pool was closed
Great front desk service. Loved the room. Disappointed that the pool was closed
10
Dave
2 Mar 2024
·
Stayed 1 night
This is our 11th or 12th stay at this property. The staff is always friendly. The breakfast is really nice although I wish I was open a little later than 9 o’clock. Plenty of places to park that are well lit. A good value.
This is our 11th or 12th stay at this property. The staff is always friendly. The breakfast is really nice although I wish I was open a little later than 9 o’clock. Plenty of places to park that are well lit. A good value.
6
Jasvir
20 Aug 2025
·
Stayed 4 nights
For the three star hotel is okay, but mostly, I think the whole property need renovating the pool was dirty. of Dabri. Lost of leaves. a did not really use it for that reason the deck furniture was hundred years old I only used because it’s convenient who we need to be.
For the three star hotel is okay, but mostly, I think the whole property need renovating the pool was dirty. of Dabri. Lost of leaves. a did not really use it for that reason the deck furniture was hundred years old I only used because it’s convenient who we need to be.
2
Leyby
21 Jul 2025
·
Stayed 3 nights
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
4
Desiree
31 Oct 2024
·
Stayed 2 nights
I rented the suite room with balcony for me and my gf and I was sooooooo disappointed that best western can’t even provide a heater for their pool. I was advised to not swim in it. $500 for two nights and no pool. There’s really no excuse. Do better. Why even have a damn pool if it’s not maintained right ?
I rented the suite room with balcony for me and my gf and I was sooooooo disappointed that best western can’t even provide a heater for their pool. I was advised to not swim in it. $500 for two nights and no pool. There’s really no excuse. Do better. Why even have a damn pool if it’s not maintained right ?
6
Erich
18 May 2025
·
Stayed 1 night
Pool was dirty and looks like it’s not cleaned for days
Pool was dirty and looks like it’s not cleaned for days
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many guests found rooms tidy, but recurring issues include stained or dirty carpets, lingering odors (smoke or urine), mold, and occasional pests. Common maintenance oversights noted hairs in bathrooms and entrance/trash upkeep.
Related guest reviews
8
Paul
22 Dec 2022
·
Stayed 1 night
Basic hotel and was what I wanted. The property is well maintained and very clean. My room was spotless and bed was comfortable. Location was Perfect for my trip. Staff were friendly and helpful.
Basic hotel and was what I wanted. The property is well maintained and very clean. My room was spotless and bed was comfortable. Location was Perfect for my trip. Staff were friendly and helpful.
4
Jessica
24 Aug 2025
·
Stayed 1 night
Have stayed here a total of 4 times (two times in the last week, one week apart) and every time there have been cleanliness concerns (I.e. hair in tub, toilet and floor, things under bed like wrappers and someone else’s dirty sock, and splatters on the bathroom door. I’m not a hotel snob, but the fear of what else is not cleaned/ changed does concern me. For that, I don’t think we would come back. Staff were always friendly and helpful.
Have stayed here a total of 4 times (two times in the last week, one week apart) and every time there have been cleanliness concerns (I.e. hair in tub, toilet and floor, things under bed like wrappers and someone else’s dirty sock, and splatters on the bathroom door. I’m not a hotel snob, but the fear of what else is not cleaned/ changed does concern me. For that, I don’t think we would come back. Staff were always friendly and helpful.
2
Kenneth
13 Nov 2024
·
Stayed 2 nights
The particular room we were given smelled of mold and had mold in the bathroom. We called the front desk and requested a different room as we had kids and didn’t want to stay in the smell. They said there were no other rooms but maybe we could get a discount. We never heard back from the front desk and Expedia wait time for cancelling was too long.
The particular room we were given smelled of mold and had mold in the bathroom. We called the front desk and requested a different room as we had kids and didn’t want to stay in the smell. They said there were no other rooms but maybe we could get a discount. We never heard back from the front desk and Expedia wait time for cancelling was too long.
4
Meng
26 Feb 2023
·
Elevator and hallways smelled like cigarettes. Seen one cockroach on the wall and a couple of fruit flies in the bathroom.
Elevator and hallways smelled like cigarettes. Seen one cockroach on the wall and a couple of fruit flies in the bathroom.
4
Janet
9 Mar 2025
·
Stayed 2 nights
It’s NOT worth saving money to stay here. Feels unsafe. Dirty, mold in the shower, stained carpet and completely outdated. The room smelled, so we tried to open the window, it wouldn’t open, then turned the air on and that was set at 69, so it hardly kicked on. We were afraid to sleep under the blankets. When we drove up to the property, there was someone dumpster diving.
It’s NOT worth saving money to stay here. Feels unsafe. Dirty, mold in the shower, stained carpet and completely outdated. The room smelled, so we tried to open the window, it wouldn’t open, then turned the air on and that was set at 69, so it hardly kicked on. We were afraid to sleep under the blankets. When we drove up to the property, there was someone dumpster diving.
8
Christie
11 Aug 2025
·
Stayed 4 nights
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
6
David
31 Dec 2024
·
Stayed 5 nights
Dirty hallway carpets. Sink stop disconnected in our room. Refrigerator was turned way down causing water from full drip pan to flow onto the carpet when opened. House keeping asked us. not to use white shower towel to wipe it up as the carpet is too dirty and gave a clean rag to us. e. Electrical outlets on lamps were worn out. No problem with the staff. No bed bugs roaches, or mice living there. A/C and heating worked, Mattress was ok, a newer one would be better. My wife and I stayed there for a week over Christmas..
Dirty hallway carpets. Sink stop disconnected in our room. Refrigerator was turned way down causing water from full drip pan to flow onto the carpet when opened. House keeping asked us. not to use white shower towel to wipe it up as the carpet is too dirty and gave a clean rag to us. e. Electrical outlets on lamps were worn out. No problem with the staff. No bed bugs roaches, or mice living there. A/C and heating worked, Mattress was ok, a newer one would be better. My wife and I stayed there for a week over Christmas..
2
Tami
15 Jun 2025
·
Stayed 1 night
The room smelled of animal urine BADLY!! We reported it and the front desk stated he would be up with deodorizer. They were full so we couldn’t switch rooms. And due to baseball and softball tournaments there were no affordable options. We sprayed our perfume, left the window open as well as kept the fan on. I reported it again as we were leaving this morning and told them about the staff from last night as well. You would think they’d comp at least 1/2. Never again.
The room smelled of animal urine BADLY!! We reported it and the front desk stated he would be up with deodorizer. They were full so we couldn’t switch rooms. And due to baseball and softball tournaments there were no affordable options. We sprayed our perfume, left the window open as well as kept the fan on. I reported it again as we were leaving this morning and told them about the staff from last night as well. You would think they’d comp at least 1/2. Never again.
2
Tou
5 May 2025
·
Stayed 1 night
The hotel was dirty carpets restrooms and floors it ffelt like motel 6. It was very noise in the morning cause hotel I right off the 99. Dining space only fits 3-4 places to eat and very ghetto. The breakfast is sausage and fake powder eggs. They ran out within 40 min of serving breakfast we ask for then to re-fill the food and they said thier out of food. Place is very ghetto and unsafe
The hotel was dirty carpets restrooms and floors it ffelt like motel 6. It was very noise in the morning cause hotel I right off the 99. Dining space only fits 3-4 places to eat and very ghetto. The breakfast is sausage and fake powder eggs. They ran out within 40 min of serving breakfast we ask for then to re-fill the food and they said thier out of food. Place is very ghetto and unsafe
6
Tony
5 Jul 2025
·
Stayed 1 night
Carpet dirty
Carpet dirty
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic: several mention comfortable beds and quiet stays, but decor and furnishings feel dated, walls are thin, and HVAC units or thermostats sometimes malfunction. Some guests found bedding thin or worn.
Related guest reviews
6
Jeffery
8 Dec 2024
·
Stayed 1 night
You can hear everything through the walls. Was un able to sleep do to being able to hear peaple on both sides, below us and outside all night. Master suit was great size and clean.
You can hear everything through the walls. Was un able to sleep do to being able to hear peaple on both sides, below us and outside all night. Master suit was great size and clean.
6
Eric
18 Nov 2024
·
Stayed 1 night
Heater didn’t work room smelled dirty would not stay here again
Heater didn’t work room smelled dirty would not stay here again
4
Curtis
11 Dec 2024
·
Stayed 1 night
The staff and service were awesome. The room didn’t have a remote for the TV, so the front desk person had to bring up a new one after being swamped by check-ins. The thermostat had repeated errors, so the front desk person had to fix it. The room isn’t very sound proof, and I could hear every single person walking in and out of their rooms and walking down the hall. I was awaken at 3:30 am, and couldn’t go back to sleep.
The staff and service were awesome. The room didn’t have a remote for the TV, so the front desk person had to bring up a new one after being swamped by check-ins. The thermostat had repeated errors, so the front desk person had to fix it. The room isn’t very sound proof, and I could hear every single person walking in and out of their rooms and walking down the hall. I was awaken at 3:30 am, and couldn’t go back to sleep.
8
Don
15 Mar 2024
·
Stayed 1 night
We only stayed for the night. The only negative was that the bed, we could feel the springs and only 1 very thin "blanket". Luckily we had with us a comforter, otherwise it would be like sleeping with just sheets.
We only stayed for the night. The only negative was that the bed, we could feel the springs and only 1 very thin "blanket". Luckily we had with us a comforter, otherwise it would be like sleeping with just sheets.
10
DANIEL
14 Oct 2023
·
Stayed 1 night
Clean, friendly, great room with very comfortable bed and shower was great. Breakfast was OK with good variety
Clean, friendly, great room with very comfortable bed and shower was great. Breakfast was OK with good variety
10
Marisela
17 Jun 2024
·
Stayed 2 nights
A/c not working
A/c not working
8
Marlyn
13 Nov 2024
·
Stayed 1 night
Great for a quick stay. It has what you need however everything seems super outdated. Old carpet with moldy bathroom. Housekeeping will wait for you literally right outside your room for you to leave so they can go in.
Great for a quick stay. It has what you need however everything seems super outdated. Old carpet with moldy bathroom. Housekeeping will wait for you literally right outside your room for you to leave so they can go in.
10
Terri
28 Apr 2024
·
Stayed 1 night
Check was smooth, the exterior looks good, the rooms and tv’s definitely need upgraded. Overall a good stay.
Check was smooth, the exterior looks good, the rooms and tv’s definitely need upgraded. Overall a good stay.
2
Khalilullah
25 Dec 2024
·
Stayed 1 night
Room was. Very cold but. The heater was not working
Room was. Very cold but. The heater was not working
6
sudha
9 Mar 2024
·
Stayed 1 night
Long wait time to check in - took 30 min. Thin comforters. No one answered room service at 10:45 pm. I believe one person was manning the register and there were 6-8 ppl waiting to check in.
Long wait time to check in - took 30 min. Thin comforters. No one answered room service at 10:45 pm. I believe one person was manning the register and there were 6-8 ppl waiting to check in.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and accommodating, with generally smooth check-in. However, there are reports of long lines, miscommunication or reservation issues, and occasional rudeness or privacy lapses.
Related guest reviews
10
Buffy
12 Aug 2025
·
Stayed 1 night
The hotel was comfortable and the staff was friendly and accommodating.
The hotel was comfortable and the staff was friendly and accommodating.
2
Crystal
4 Dec 2024
·
Stayed 1 night
Staff gave someone my room number without my permission
Staff gave someone my room number without my permission
10
Larry
20 May 2024
·
Stayed 7 nights
Management and staff always friendly and reliable
Management and staff always friendly and reliable
10
Jo
13 Jan 2025
·
Stayed 2 nights
Great customer service
Great customer service
4
Mar
29 Mar 2025
·
Stayed 1 night
First thing was me calling the hotel to inform them that there was two of us traveling, and the one person would get to the hotel before me I called the front desk and told them that the person that was traveling with me would be arriving first, and I wasn’t quite sure if their name was listed on the room so they took down my name which is on the reservation and the other person‘s name, so obviously I thought that was it. So when my partner arrived at the hotel, they did not see his name anywhere any notes passed along or anything of that nature. So once I arrived, I go in there and give her my license. She looked at my license and said that there was no room even with the itinerary number confirmation number, so me and my partner were discussing things and just going to rent a room without the Expedia booking and settle up with Expedia later, and I asked for her information so I could be covered because I didn’t want be charged for not showing up for a room that I obviously booked and was confirmed for. Once I asked for her information suddenly the reservation appeared so I don’t know if it was a race thing or incompetence thing but it was very disappointing to say the least .
First thing was me calling the hotel to inform them that there was two of us traveling, and the one person would get to the hotel before me I called the front desk and told them that the person that was traveling with me would be arriving first, and I wasn’t quite sure if their name was listed on the room so they took down my name which is on the reservation and the other person‘s name, so obviously I thought that was it. So when my partner arrived at the hotel, they did not see his name anywhere any notes passed along or anything of that nature. So once I arrived, I go in there and give her my license. She looked at my license and said that there was no room even with the itinerary number confirmation number, so me and my partner were discussing things and just going to rent a room without the Expedia booking and settle up with Expedia later, and I asked for her information so I could be covered because I didn’t want be charged for not showing up for a room that I obviously booked and was confirmed for. Once I asked for her information suddenly the reservation appeared so I don’t know if it was a race thing or incompetence thing but it was very disappointing to say the least .
8
Shamila
24 Mar 2025
·
Stayed 1 night
Very good customer service
Very good customer service
10
beatriz
24 Sept 2025
·
Stayed 1 night
Front desk was friendly and calm although he was busy. Room was clean and bed was so comfy.
Front desk was friendly and calm although he was busy. Room was clean and bed was so comfy.
2
Leyby
21 Jul 2025
·
Stayed 3 nights
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
10
Elisa
28 May 2024
·
Stayed 1 night
I liked how it was easy to check-in. The staff was really nice, especially the Hispanic lady who was patient and let us get breakfast at the last minute before she started cleaning up. My in-law enjoyed their first stay at a hotel.
I liked how it was easy to check-in. The staff was really nice, especially the Hispanic lady who was patient and let us get breakfast at the last minute before she started cleaning up. My in-law enjoyed their first stay at a hotel.
6
sudha
9 Mar 2024
·
Stayed 1 night
Long wait time to check in - took 30 min. Thin comforters. No one answered room service at 10:45 pm. I believe one person was manning the register and there were 6-8 ppl waiting to check in.
Long wait time to check in - took 30 min. Thin comforters. No one answered room service at 10:45 pm. I believe one person was manning the register and there were 6-8 ppl waiting to check in.
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AI-generated summary based on recent guest reviews
Location
Convenient for freeway access and visits to Kaiser; several guests also found it quiet. Others felt the area was industrial or sketchy, with isolated reports of homeless individuals and vehicle concerns.
Related guest reviews
6
Evelyn
28 Aug 2025
·
Stayed 1 night
Good location
Good location
10
Lisa
19 Aug 2024
·
Stayed 5 nights
Needed room near Kaiser hospital. We were on the 3rd Floor. I'd stay here again when in Sac. Facility was quiet and CHP office was across the street. Easy access to fwy. Breakfast provided had hot and cold options. Every staff member we spoke with was professional and pleasant.
Needed room near Kaiser hospital. We were on the 3rd Floor. I'd stay here again when in Sac. Facility was quiet and CHP office was across the street. Easy access to fwy. Breakfast provided had hot and cold options. Every staff member we spoke with was professional and pleasant.
10
Eric
1 Aug 2025
·
Stayed 1 night
Front desk was very helpful and friendly at check-in inside of hotel was a little plain but the room was clean overlooking the pool and here I was surprised how quiet it was being so close to the interstate I would stay there again
Front desk was very helpful and friendly at check-in inside of hotel was a little plain but the room was clean overlooking the pool and here I was surprised how quiet it was being so close to the interstate I would stay there again
6
Maureen
10 Sept 2023
·
Stayed 2 nights
Hotel quiet and clean, not the best area and sketchy food establishments in close proximity.
Hotel quiet and clean, not the best area and sketchy food establishments in close proximity.
8
Christie
11 Aug 2025
·
Stayed 4 nights
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
8
Thomas
11 Dec 2022
·
Stayed 2 nights
Nice hotel layout and a clean, comfortable room. Area around the hotel is a dirty industrial zone with heavy traffic.
Nice hotel layout and a clean, comfortable room. Area around the hotel is a dirty industrial zone with heavy traffic.
8
Salochna
17 Feb 2025
·
Stayed 1 night
Nice and convenient area
Nice and convenient area
10
Jo
25 Jun 2024
·
Stayed 2 nights
Convenient for freeway access
Convenient for freeway access
6
Susan
6 Jun 2025
·
Stayed 2 nights
Spotted a homeless inside
Spotted a homeless inside
2
Dejuan
3 Feb 2025
·
Stayed 1 night
My room was entered and also my car was tampered with I will not go to this business again
My room was entered and also my car was tampered with I will not go to this business again
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often appreciated for hot items and variety, though consistency varies. Some mention mediocre quality, a small dining space, cold food, or items running out.
Related guest reviews
10
Melita
18 Nov 2025
·
Stayed 1 night
The amenities were clean. I enjoyed the breakfast setup and the foods were warm.
The amenities were clean. I enjoyed the breakfast setup and the foods were warm.
6
Lauren
18 May 2023
·
Stayed 2 nights
Room keys work off and on for us.The breakfast was not bad on the first morning but the second morning food was cold, and the hostess was pushy
Room keys work off and on for us.The breakfast was not bad on the first morning but the second morning food was cold, and the hostess was pushy
10
Christine
11 Mar 2025
·
Stayed 1 night
Customer Service- Upon arrive, the gentleman in guest services provided great customer service. Checking in was easy and fast. Cleanliness-Room was ok. Bed were comfortable and clean. Pillows can improve. The chairs in the room had some stains. The tub upon arrival had a couple strands of hair. The toilet flushed slowly. Recommend wearing room slippers on carpet. The mini fridge was cold, but could be wiped down after each stay. Safety-overall we felt safe in this location. The location is quiet. Breakfast Food- decent . Breakfast sausage, scrambled eggs, cereal, oatmeal packets, toast, bagel, boiled egg, waffle, yogurt, apple juice, orange juice, coffee, and tea offered for breakfast options. Parking: plenty of parking spaces Rating: Not bad, 4 out5
Customer Service- Upon arrive, the gentleman in guest services provided great customer service. Checking in was easy and fast. Cleanliness-Room was ok. Bed were comfortable and clean. Pillows can improve. The chairs in the room had some stains. The tub upon arrival had a couple strands of hair. The toilet flushed slowly. Recommend wearing room slippers on carpet. The mini fridge was cold, but could be wiped down after each stay. Safety-overall we felt safe in this location. The location is quiet. Breakfast Food- decent . Breakfast sausage, scrambled eggs, cereal, oatmeal packets, toast, bagel, boiled egg, waffle, yogurt, apple juice, orange juice, coffee, and tea offered for breakfast options. Parking: plenty of parking spaces Rating: Not bad, 4 out5
6
Chong
22 Aug 2025
·
Stayed 1 night
Breakfast 👎
Breakfast 👎
8
Maim
18 Dec 2022
·
Stayed 1 night
The girl who checked me in was really nice and assured me of my reservation. The lobby is a bit small but it looked clean and pretty with the decors. The room for breakfast was a bit smaller than I thought. Breakfast was great, there were a variety from waffles, bread, muffins, bagels, yogurt, milk, butter, pb & j, coffee, creamer, sugar, cooked scrambled eggs, sausages, and Sunkist juices. The coffee was less than basic, because we had dark roast and it was not anywhere near dark. It didn’t taste good too. The bed was not soft or plush; my dad got a backache from the bed. The room was not rundown but better than average. Coffee machine in the room was missing parts, the window had no outside blind so I could stick my head out..kind of liked that. Minor stains and scraps here and there. Great customer service; I was on my period and asked if they had a vending machine but the receptionist offered to bring up some up to my room! This was 5 in the morning.
The girl who checked me in was really nice and assured me of my reservation. The lobby is a bit small but it looked clean and pretty with the decors. The room for breakfast was a bit smaller than I thought. Breakfast was great, there were a variety from waffles, bread, muffins, bagels, yogurt, milk, butter, pb & j, coffee, creamer, sugar, cooked scrambled eggs, sausages, and Sunkist juices. The coffee was less than basic, because we had dark roast and it was not anywhere near dark. It didn’t taste good too. The bed was not soft or plush; my dad got a backache from the bed. The room was not rundown but better than average. Coffee machine in the room was missing parts, the window had no outside blind so I could stick my head out..kind of liked that. Minor stains and scraps here and there. Great customer service; I was on my period and asked if they had a vending machine but the receptionist offered to bring up some up to my room! This was 5 in the morning.
8
yadira
20 Nov 2023
·
Stayed 2 nights
Breakfast was better than expected. Place was clean. Very quiet. Stayed for 2 nights. For some reason room service took all towels even the clean folded unused ones after the first night. Would book again
Breakfast was better than expected. Place was clean. Very quiet. Stayed for 2 nights. For some reason room service took all towels even the clean folded unused ones after the first night. Would book again
10
Dave
2 Mar 2024
·
Stayed 1 night
This is our 11th or 12th stay at this property. The staff is always friendly. The breakfast is really nice although I wish I was open a little later than 9 o’clock. Plenty of places to park that are well lit. A good value.
This is our 11th or 12th stay at this property. The staff is always friendly. The breakfast is really nice although I wish I was open a little later than 9 o’clock. Plenty of places to park that are well lit. A good value.
8
Christie
11 Aug 2025
·
Stayed 4 nights
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
10
Luseane
18 Aug 2025
·
Stayed 1 night
Nice:) clean spacious and loved the pool and breakfast. Will be back
Nice:) clean spacious and loved the pool and breakfast. Will be back
2
Tou
5 May 2025
·
Stayed 1 night
The hotel was dirty carpets restrooms and floors it ffelt like motel 6. It was very noise in the morning cause hotel I right off the 99. Dining space only fits 3-4 places to eat and very ghetto. The breakfast is sausage and fake powder eggs. They ran out within 40 min of serving breakfast we ask for then to re-fill the food and they said thier out of food. Place is very ghetto and unsafe
The hotel was dirty carpets restrooms and floors it ffelt like motel 6. It was very noise in the morning cause hotel I right off the 99. Dining space only fits 3-4 places to eat and very ghetto. The breakfast is sausage and fake powder eggs. They ran out within 40 min of serving breakfast we ask for then to re-fill the food and they said thier out of food. Place is very ghetto and unsafe
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AI-generated summary based on recent guest reviews
8
Kaitlyn
5 weeks ago
·
Stayed 2 nights
Easy check in and check out. Staff was really friendly and helpful. Hotel room was comfortable for a few nights.
Easy check in and check out. Staff was really friendly and helpful. Hotel room was comfortable for a few nights.
10
Stephanie
31 Aug 2026
·
Stayed 2 nights
Easy check in and easy parking
Easy check in and easy parking
10
Stephanie
31 Aug 2026
·
Stayed 1 night
Easy check in and out Breakfast was yummy just need more tables a bit crowded but overall no complains
Easy check in and out Breakfast was yummy just need more tables a bit crowded but overall no complains
10
Melita
19 Aug 2026
·
Stayed 2 nights
We had two nights at the hotel somehow there were mixed up with our rooms in the systems. Because of the mixed up we didn’t have any clean towels and our rooms weren’t clean and changed for the two nights we were there. Overall the front desk staff was very helpful and helped us with some clean towels. Breakfast was good but we had to go look for a staff to refill some breakfast. We had to wait for long til we got the staff to come and refill.
We had two nights at the hotel somehow there were mixed up with our rooms in the systems. Because of the mixed up we didn’t have any clean towels and our rooms weren’t clean and changed for the two nights we were there. Overall the front desk staff was very helpful and helped us with some clean towels. Breakfast was good but we had to go look for a staff to refill some breakfast. We had to wait for long til we got the staff to come and refill.
10
Anare
16 Jul 2026
·
Stayed 1 night
This place is so convenient. You are close to everything. Freeways, Shopping places and restaurant. The rooms were spacious and clean. Good for stopping over for a night or two if you are traveling.
This place is so convenient. You are close to everything. Freeways, Shopping places and restaurant. The rooms were spacious and clean. Good for stopping over for a night or two if you are traveling.
FAQs about Best Western Capital City Inn
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered?
A complimentary continental breakfast is included.
What are the standard check-in and check-out times?
Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Where is the property located in relation to key landmarks?
The hotel is located in Southwestern Sacramento, within a 15-minute drive of California State University Sacramento and Sacramento Convention Center. It is approximately 9.9 miles from Golden 1 Center and 11.7 miles from Arden Fair Mall.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.
Are children allowed at the property?
Children are allowed to stay at the property, and there is no minimum age requirement for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-01: 94.82864425735472USD
- 2026-11-02: 105.58693931627654USD
- 2026-11-03: 105.68440685314178USD
- 2026-11-04: 114.65039642607879USD
- 2026-11-05: 101.69078885650634USD
- 2026-11-06: 135.59009885373686USD
- 2026-11-07: 152.55046555513USD
- 2026-11-08: 101.69078885650634USD
- 2026-11-09: 101.69078885650634USD
- 2026-11-10: 101.69078885650634USD
- 2026-11-11: 101.69078885650634USD
- 2026-11-12: 101.8182201529541USD
- 2026-11-13: 109.66373404758453USD
- 2026-11-14: 118.79292031565093USD
- 2026-11-15: 101.60273191953277USD
- 2026-11-16: 101.8182201529541USD
- 2026-11-17: 101.8182201529541USD
- 2026-11-18: 101.8182201529541USD
- 2026-11-19: 101.69078885650634USD
- 2026-11-20: 109.66373404758453USD
- 2026-11-21: 109.66373404758453USD
- 2026-11-22: 97.69717085987091USD
- 2026-11-23: 101.69078885650634USD
- 2026-11-24: 101.8182201529541USD
- 2026-11-25: 101.8182201529541USD
- 2026-11-26: 101.69078885650634USD
- 2026-11-27: 109.66373404758453USD
- 2026-11-28: 109.66373404758453USD
- 2026-11-29: 88.83757310982513USD
- 2026-11-30: 101.8182201529541USD
- 2026-12-01: 101.69078885650634USD
- 2026-12-02: 101.8182201529541USD
- 2026-12-03: 101.69078885650634USD
- 2026-12-04: 118.79292031565093USD
- 2026-12-05: 118.79292031565093USD
- 2026-12-06: 97.82417556520842USD
- 2026-12-07: 101.8182201529541USD
- 2026-12-08: 101.8182201529541USD
- 2026-12-09: 101.8182201529541USD
- 2026-12-10: 101.69078885650634USD
- 2026-12-11: 109.80631786026763USD
- 2026-12-12: 109.66373404758453USD
- 2026-12-13: 92.71050848137664USD
- 2026-12-14: 101.8182201529541USD
- 2026-12-15: 101.8182201529541USD
- 2026-12-16: 101.8182201529541USD
- 2026-12-17: 101.69078885650634USD
- 2026-12-18: 109.66373404758453USD
- 2026-12-19: 109.66373404758453USD
- 2026-12-20: 92.71050848137664USD
- 2026-12-21: 101.69078885650634USD
- 2026-12-22: 101.69078885650634USD
- 2026-12-23: 101.69078885650634USD
- 2026-12-24: 101.8182201529541USD
- 2026-12-25: 109.66373404758453USD
- 2026-12-26: 109.80631786026763USD
- 2026-12-27: 92.71050848137664USD
- 2026-12-28: 101.8182201529541USD
- 2026-12-29: 101.8182201529541USD
- 2026-12-30: 101.69078885650634USD
- 2026-12-31: 101.8182201529541USD
- 2027-01-01: 101.8182201529541USD
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Popular amenities
Activities
Swimming pool
Pool outdoor
Pool (Seasonal Outdoor)
General
Non-smoking rooms
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi