Oum Palace Hotel & Spa

とにかく、スタッフの対応が良かった。PCR検査もわざわざ医者をホテルに呼んでくれた。最初から最後まで 嫌な思い一つもなかった。 ハマムも併設されてるので、ついつい 3泊毎日通ってしまいました。

Excellent location, friendly staff and very clean. But difficult for car parking.

El hotel está localizado cerca de la Medina y es conveniente si se viene del aeropuerto en tren. Es accesible desde la estación inclusive caminando si no se tiene equipaje pesado. El personal del lobby es correcto y colaborador. Dos ascensores. La habitación que nos dieron era amplia, limpia y bien ventilada. Tenía balcón. La cama muy buena.

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service

The wifi is slow. Breakfast starts early 6.30am so you can do excursion. The receptionist was helpful. Spa was too expensive only femal staff. In general, we enjoyed our stay.

Hotel was nice. Bedrooms were spacious and clean. Staff were really nice to deal with especially after having some issues with our shower they moved us to a new room without any issues. I would highly recommend

Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.

Excellent location, friendly staff and very clean. But difficult for car parking.

El hotel está localizado cerca de la Medina y es conveniente si se viene del aeropuerto en tren. Es accesible desde la estación inclusive caminando si no se tiene equipaje pesado. El personal del lobby es correcto y colaborador. Dos ascensores. La habitación que nos dieron era amplia, limpia y bien ventilada. Tenía balcón. La cama muy buena.

Hotel is fine- AC is ok- did have some mold in shower and the street is very noisy - would have been really bad without a sound machine- good bfast

Le petit déjeuner ne vaut pas sont prix très décevant la propreté des lieux j'ai du demander a nettoyer le frigo les draps était sale pas un hôtel a conseiller

Everything!!! The hotel clean, and the breakfast is great with lot of choice.

Clean, good service and friendly staff.

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.

Not bad average, just very noisy around, breakfast is OK but expensive.

Hotel was nice. Bedrooms were spacious and clean. Staff were really nice to deal with especially after having some issues with our shower they moved us to a new room without any issues. I would highly recommend

Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean

Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.

Phone was not working and find her in the room

Hotel is fine- AC is ok- did have some mold in shower and the street is very noisy - would have been really bad without a sound machine- good bfast

Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..

Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay

This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.

Bon hôtel avec un personnel agréable. Bon emplacement pour découvrir Casablanca.

Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.

Never again. Employees running after you to pay dinner or even a paid for breakfest. Everything was demanded to pay for in cach ahead of the services…

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.

The staff were really helpful.

Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.

Clean, good service and friendly staff.

Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.

Workers were so nice and helpful. I had a great experience staying at this hotel.

Generally a good hotel in a good location.

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.

We had an overnight stay in Casablanca. We didn’t need anything too fancy for our stay. This hotel was perfect. It was modern with a good location and friendly staff. Based in central Casablanca and not far from the train station. If visiting Casablanca and needing to use a taxi use the Petit Taxis (they are red) and ask for the metre / counter. It cost us 10dirhams to return to the station whereas we paid 70 dirhams to get to the hotel.

Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.

Incrível ! Localização ótima !

El hotel está localizado cerca de la Medina y es conveniente si se viene del aeropuerto en tren. Es accesible desde la estación inclusive caminando si no se tiene equipaje pesado. El personal del lobby es correcto y colaborador. Dos ascensores. La habitación que nos dieron era amplia, limpia y bien ventilada. Tenía balcón. La cama muy buena.

Close to plenty of restaurants and shopping

Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.

Près de la place des nations unies un quartier vivant et près du tram

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.

Not bad average, just very noisy around, breakfast is OK but expensive.

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.

Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay

Le petit déjeuner ne vaut pas sont prix très décevant la propreté des lieux j'ai du demander a nettoyer le frigo les draps était sale pas un hôtel a conseiller

Everything!!! The hotel clean, and the breakfast is great with lot of choice.

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service

This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility

Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.