Name: Kenzi Tower Hotel
Address: Bd Zerktouni Twin Center, Casablanca City Center, Casablanca, Casablanca, Morocco, Casablanca, Casablanca-Settat, MA
Price range: $116–$321 per night
Rating: 7.98

What guests think

At Kenzi Tower Hotel, travellers highlight a central high-rise with friendly staff and spacious rooms, while noting the property feels dated in places and suffers recurring maintenance issues that can affect comfort, facilities, and occasional check-in or room readiness.

The location is central and convenient for shops, restaurants and transport, and upper floors, the sky bar and the top-floor restaurant deliver striking city and mosque views. Dining feedback is mixed: buffets and top-floor meals draw praise, but some found breakfast average or pricey and occasional venue closures. Facilities vary in condition, with slow elevators and intermittent pool or hot tub problems alongside well-reviewed spa massages. Overall, expect solid comfort and convenience, with occasional hiccups from an older building.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar and top-floor restaurant offer impressive views, though at times they have been closed for renovation. Facilities show wear, with reports of slow elevators and inconsistent pool or hot tub temperature/maintenance, while spa experiences range from excellent massages to underwhelming facilities.

Related guest reviews

10

Carol

Dec 3, 2024

·

Stayed 1 night

This hotel was great! The view from our room was amazing! It was very clean and the size of the room was super spacious. They offered a buffet for every meal on the 2nd floor throughout the day (an additional charge), but the food was great! One member of my group decided to use the spa and said the massage was the best they ever had. We had lunch at the buffet and the food was delicious and authentic. For dinner we had drinks first at the sky bar which had AMAZING views of the mosque lit up at sunset/night. We then went down one floor to their sky restaurant which also had great service and fine dining. I later ordered a bottle of wine with room service and they delivered it within 5 minutes. Since we were tired from our travels and only stayed a day at this hotel we really didn't have time to leave the hotel, but with all the amenities and great service, why would we!?! However, we did go to see the mosque which was a 10 minute cab ride away. We didn't get a chance to see Rick's Cafe, but that was also about a 10 minute cab ride away. Everything about this place seemed luxurious and the service was exceptional, which definitely elevated the experience.

2

Jennifer

Sep 11, 2024

·

Stayed 1 night

Not a nice spa hotel - just offers massage services with terrible pool. Formerly grand hotel is run down and dilapidated in many areas. Outrageous $200US for moldly-smelling 2 queen bed room with view. No hot water! Pool unheated and unusable. Hot tub was barely luke warm with peeling plastic. Mediocre 2nd fl restaurant but top floor looks okay. The worst: Our sheets were not changed from previous guest and they were slow to change rooms. Second room marginally better. Mgmt was courteous with complaint and comped dinner, but did not reduce room. Paid double what an all inclusive elegant Riad cost with excellent meals. Absolutely no recommendation from me.

10

Peter John

Sep 29, 2023

·

Stayed 2 nights

Unfortunately the roof-top bar/restaurant was closed for renovation. We were hoping for unobstructed views of the city.

2

Mohamad

Oct 17, 2024

·

Stayed 4 nights

The worse hotel I had stay at It’s too old, smells bad, rooms should be renovated!! 15 min is the average time to get in the elevator! The gym is empty of machines, and still what they have are rusty!!! Bed sheets were clean, but there is a bad odor coming from the floor!!! Yet, the staff was super kind and supportive

8

Cemal

Oct 10, 2024

·

Stayed 3 nights

Temizlik gayet iyi, asansörlerde çok bekledim ,

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10

Edward J

Sep 23, 2023

·

Stayed 2 nights

Beautiful hotel in great condition. The sky bar was under renovation but other than that, it was perfectly

6

Karim

Sep 30, 2024

·

Stayed 5 nights

Chouette hôtel avec du potentiel , mais vétuste et gros problème d’ascenseur, chambre qui sentent l’humidité / moisissures, prises électriques qui ne fournissent pas correctement la tension pour recharger les appareils ,… Le personnel est aimable, mais le service n’est pas toujours efficace.

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8

Carrine

Apr 9, 2025

·

Stayed 1 night

This is a lovely hotel in city that otherwise is not that lovely. We had excellent service from the concierge and appreciated that. The staff was friendly and helpful and we enjoyed drinks at their bar and lunch at the restaurant. We also enjoyed the pool area. The hot tub was not working but the pool itself was very warm.

6

monyca

Oct 8, 2025

·

Stayed 1 night

Overall, a pretty average stay in an average room. The room and bathroom need some updating. There was a musty smell to the room and there appeared to be a water leak at some point as evidenced by watermarks on the wallpaper. The bathroom was odd... tub within the shower stall and an unusual setup with a rain shower head in addition to a detachable shower head/hose. The rooftop bar was nice for enjoying a cocktail and afforded us some spectacular views of the city.

10

shajahanur

Feb 10, 2025

·

Stayed 7 nights

Felt like we were at the very centre of Casablanca. Easy to get taxi and everything at reach within 30minutes of walking to the largest masjid in Africa. Hotel service was great and the facilities was amazing. My kids loved the indoor heated pool.

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Cleanliness

Many guests found rooms and common areas clean, with housekeeping often praised. Others noted odors and wear, missed restocking, and in one case unchanged sheets.

Related guest reviews

10

Carol

Dec 3, 2024

·

Stayed 1 night

This hotel was great! The view from our room was amazing! It was very clean and the size of the room was super spacious. They offered a buffet for every meal on the 2nd floor throughout the day (an additional charge), but the food was great! One member of my group decided to use the spa and said the massage was the best they ever had. We had lunch at the buffet and the food was delicious and authentic. For dinner we had drinks first at the sky bar which had AMAZING views of the mosque lit up at sunset/night. We then went down one floor to their sky restaurant which also had great service and fine dining. I later ordered a bottle of wine with room service and they delivered it within 5 minutes. Since we were tired from our travels and only stayed a day at this hotel we really didn't have time to leave the hotel, but with all the amenities and great service, why would we!?! However, we did go to see the mosque which was a 10 minute cab ride away. We didn't get a chance to see Rick's Cafe, but that was also about a 10 minute cab ride away. Everything about this place seemed luxurious and the service was exceptional, which definitely elevated the experience.

2

Jennifer

Sep 11, 2024

·

Stayed 1 night

Not a nice spa hotel - just offers massage services with terrible pool. Formerly grand hotel is run down and dilapidated in many areas. Outrageous $200US for moldly-smelling 2 queen bed room with view. No hot water! Pool unheated and unusable. Hot tub was barely luke warm with peeling plastic. Mediocre 2nd fl restaurant but top floor looks okay. The worst: Our sheets were not changed from previous guest and they were slow to change rooms. Second room marginally better. Mgmt was courteous with complaint and comped dinner, but did not reduce room. Paid double what an all inclusive elegant Riad cost with excellent meals. Absolutely no recommendation from me.

6

Abdulmohsen

Feb 5, 2024

·

Stayed 2 nights

The room is not ready and not have like towel or clean good

10

Maria

May 8, 2025

·

Stayed 2 nights

Exelent hotel great location very friendly people very clean amazing views

10

Mark

Jan 5, 2025

·

Stayed 1 night

We had a wonderful stay to celebrate New Year 2025 - everything about our stay was fantastic. The hotel was exceptionally clean and well maintained and our room was a great size with the most comfortable bed and pristine linens. All of the staff were very attentive, especially the servers and we were personally looked after by Hamza the Duty Manager throughout our whole stay which was special.

8

Estrella A

Jun 17, 2025

·

Stayed 1 night

A hotel chosen by tour operators and I extended my stay. Hotel is clean and centrally located for my 2 night stay in Casablanca. Room was clean and comfortable

8

MAURIZIO

Nov 29, 2022

·

Stayed 1 night

Bell'hotel elegante e confortevole nella centrale zona di Maarif. Servizio curato, staff gentile, camere pulite, spaziose, quelle dei piani alti godono di una bella vista sulla città. E' stata una buona scelta

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6

Pascale Cécile

May 15, 2023

·

Stayed 2 nights

Belle chambre. La chambre n’était pas prête et lorsque j’en ai pris possession, le service ménage en sortait tout juste et la chambre n’était pas finalisée. Un Peignoir chaussons manquants, 1 schampoing vide. Pas de réassort gel douche le deuxième jour! Piscine en réfection, non utilisable. Grosse déception !

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6

monyca

Oct 8, 2025

·

Stayed 1 night

Overall, a pretty average stay in an average room. The room and bathroom need some updating. There was a musty smell to the room and there appeared to be a water leak at some point as evidenced by watermarks on the wallpaper. The bathroom was odd... tub within the shower stall and an unusual setup with a rain shower head in addition to a detachable shower head/hose. The rooftop bar was nice for enjoying a cocktail and afforded us some spectacular views of the city.

4

gurmeet

Jun 4, 2024

·

Stayed 1 night

needs lots of maintenance. Carpets smell. Poor plumbing and overall property is in decline. location is good.

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Rooms

Rooms are spacious with comfortable beds and sweeping city or sea views from higher floors. However, decor and bathrooms feel dated, with reports of AC and key-card issues, awkward showers or door locks, some street noise, and occasional Wi-Fi outages.

Related guest reviews

6

Andrew

Sep 24, 2023

·

Stayed 1 night

The bathroom door lock was broken, trapping my friend inside the bathroom. We had to call reception to get it sorted. When the repairman came, he recognised the issue immediately and fixed it - meaning that it has definitely happened before and the hotel has not fixed it or put warning signs. Imagine if you were a solo traveller! Reception did not try to make it right either. Aside from that, the hotel is quite nice and is in a great location.

8

Maryam

Oct 19, 2025

·

Stayed 3 nights

The hotel is in a good central location. The view from our room was lovely. We went for dinner at the Skies ans that was a very nice meal with a view of the mosque. The food was great and good portion size. The main thing that disappointed was the rainfall shower in the room. It flooded the shower unit and went on to the main bathroom floor so was very slippery. We only used it once and used the smaller shower head after that. Overall the hotel is nice but just needs some attention to upkeep/ redecorating/refurbishment

8

Eric

Jan 5, 2025

·

Stayed 5 nights

Service impeccable et attentionné. Hôtel agréable et vue imprenable depuis les étages élevés, mais un peu bruyant car près d’une artère importante de circulation.

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10

Malgorzata

Feb 6, 2024

·

Stayed 3 nights

La habitación muy grande con mucho espacio y la cama 2mx2 con sábanas muy finas. La ropa de cama de alta calidad y suave. En la recepción se puede fumar y también comer algo. Los precios atractivos. La habitación tenía la vista al mar, precioso. El desayuno muy amplio, muchas cosas, pero faltavan coses de soja o avena.

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6

ahmed

Sep 4, 2025

·

Stayed 7 nights

I am shocked with the WiFi not working in my last night and this spoiled all my entire stay in the hotel . This is not acceptable for such 5 star hotel not to have the WIFI SERVICE for 24 hours !!!!

8

Flordeliza

Sep 24, 2023

·

Stayed 1 night

We enjoyed the big room and a connecting room. The AC was not working, and the lights turned off by itself with the card inserted, no power for about 30 min. I went down to rerun the card, it’s very inconvenient to keep calling maintenance to fix the AC and open the safe. Please fix those problems.

8

Mathieu

Dec 31, 2025

·

Stayed 4 nights

Chambre au top dans les derniers étages de l'une des twin tower. L'ensemble de la chambre est tout de même à rafraîchir au vu du haut de gamme de l'hôtel. Tous les ésuipements étaient disponibles dans la chambre. Salle de bain au top où on se sent comme au hammam.

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6

monyca

Oct 8, 2025

·

Stayed 1 night

Overall, a pretty average stay in an average room. The room and bathroom need some updating. There was a musty smell to the room and there appeared to be a water leak at some point as evidenced by watermarks on the wallpaper. The bathroom was odd... tub within the shower stall and an unusual setup with a rain shower head in addition to a detachable shower head/hose. The rooftop bar was nice for enjoying a cocktail and afforded us some spectacular views of the city.

8

Daniel

Sep 30, 2025

·

Stayed 1 night

Nice hotel but rooms need TLC, getting outdated

10

Lakshini

Jul 13, 2024

·

Stayed 1 night

Very nice hotel. The room was excellent. We got an upgrade to a suite. The view from the 27th floor was wonderful. Nice pool, whirlpool and hot tub. There was valet parking which was convenient. Could walk to the supermarket, eating places. 40 minutes to the airport. The dinner was a little pricey but nice atmosphere on 28th floor. The pool area led to an outdoor deck which was nice but the glass doors leading to the outside which were floor to the top did not have markings and when coming back inside I walked into a glass door which ended up with a big painful goose egg on my forehead. Recommended to have some kind of marking on doors. Overall great hotel. Had a relaxing and enjoyable time there.

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Service

Service is frequently described as friendly, attentive and professional across reception, concierge, housekeeping and management. Some guests reported slow check-in, delayed responses or unfulfilled VIP perks, and a few unhelpful interactions.

Related guest reviews

4

Mohamed

Jan 15, 2024

·

Stayed 1 night

Cet hôtel ignore complètement les avantages de membre Gold d'hotels.com comme moi. Ils ont appliqué la réduction sur le service spa mais ils n'ont pas fourni de surclassement de chambre gratuit malgré de nombreuses chambres disponibles. J’ai pourtant appelé l'hôtel juste avant pour leur dire que ma me mere et tante arrivent et quil faut leur donner une chambre supérieure conformément au surclassement gratuit auquel jai le droit. Mais ils ne lont pas fait tout en leur disant quils lont fait. C’est uniquement quand j’ai vu la vidéo de la chambre que j’ai remarqué que ce netait pas la bon’e chambre. Ce genre erreur est inacceptable pour un hôtel comme celui ci

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4

HAROON

Sep 6, 2025

·

Stayed 1 night

The telephone in the room was not working so could not call room service had to go downstairs into reception three times to ask him to fix the phone to fix the fridge for some more glassware for the room. Every time I was promised, I would go back up to my room and then need to come down to Reception again. I was sick and had no way of calling Reception to get any room service or any amenities to my room. I have made a formal complaint at the hotel with Guest Relations. The room quality is excellent and the hotel is in a good location but the service has dropped over the last 10 years since I’ve been staying at this hotel.

6

Hassane

Jan 31, 2024

·

Stayed 1 night

L'hôtel est bien situé et confortable, le restaurant au 27 etages est excellent et le chef trèsagréable. Le personnel est courtois et serviable, sauf au café bar du deuxième étage où un serveur irrespectueux et malpolis a refusé de nous servir un café car, il fallait prendre de l'alcool , manger ou prendre la chicha pour avoir une boisson chaude? C'est inadmissible ! Nous avons essayé de lui expliquer en vain que nous venons de diner au 27 étage et que nous sommes clients de l'hôtel...Il nous a parlé comme à des moins que rien et nous avons abandonné par dépit, c'est une honte pour un hôtel de cette gamme et à ce niveau de prix de refuser de servir ses clients et d'employer du personnel non qualifié !

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10

Mustaphahoussni

Dec 25, 2025

·

Stayed 1 night

Mohsenn at reception is polite friendly and very professional

8

Shirish

Oct 19, 2025

·

Stayed 1 night

Good breakfast. Polite staff but slow processing at check in

10

Ashadevi

Apr 14, 2023

·

Stayed 8 nights

After a minor glitch on arrival at midnight and unable to sort the issue of the room at midnight the hotel’s customer relations manager (Manal) took me under her wings the next morning as I am disable and I was moved to another room. she made sure I was ok. She received me every day with a smile and was ready to assist as were other members of the staff. The Hotel is a 5* but it is tired in the rooms and needs upgrading. BUT overall an excellent stay and would also recommend the SPA Massage.

10

JAGSIMRAN

Jan 5, 2025

·

Stayed 7 nights

Our room maid was incredible. Very happy, helpful and made our stay so relaxing!

2

Alnezi r

Oct 31, 2023

·

Stayed 4 nights

Service is not the best. Breakfast no variety. Reception staff are not welcoming with big egos. Rooms are old. Toilet is very high from the ground and tilted

10

Justiniano

Jun 5, 2025

·

Stayed 1 night

Perfectly located close to tram, stores, restaurants and the hotel has a nice rooftop with amazing views. I had a 5 star experience from the service to the nice bathtub and spacious room with a view. They treat you like royalty from the moment you arrive! I highly recommend this hotel. Super good value

10

Sulianna

Aug 25, 2023

·

Stayed 2 nights

The staff here are remarkable. Top notch, above and beyond hospitality. The concierge‘s were fantastic. We had the opportunity to meet the hotel manager. He was delightful. Every staff member we engages with was just wonderful. We highly recommend this hotel. We will certainly stay again on our next visit.

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Location

Central, walkable base near shops, restaurants, tram and taxis, making sightseeing straightforward. Many guests felt well-situated and safe.

Related guest reviews

8

Mohamad

Sep 27, 2025

·

Stayed 2 nights

The hotel is old and needs maintenance, especially the bathroom. However, the location is excellent, and there is a beautiful restaurant on the top floor of the hotel that I highly recommend visiting

10

adeeb

Jan 12, 2023

·

Stayed 19,367 nights

location, and proximity to anything, nice staff,

10

Hassan

Aug 23, 2025

·

Stayed 1 night

Super séjour au Kenzi bien situé bel Hotel je recommande Vu sur Casa depuis notre chambre au 18ème étage

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8

Maryam

Oct 19, 2025

·

Stayed 3 nights

The hotel is in a good central location. The view from our room was lovely. We went for dinner at the Skies ans that was a very nice meal with a view of the mosque. The food was great and good portion size. The main thing that disappointed was the rainfall shower in the room. It flooded the shower unit and went on to the main bathroom floor so was very slippery. We only used it once and used the smaller shower head after that. Overall the hotel is nice but just needs some attention to upkeep/ redecorating/refurbishment

10

Akram

Jan 18, 2025

·

Stayed 1 night

Excellent hotel with a very nie location

10

Maria

May 8, 2025

·

Stayed 2 nights

Exelent hotel great location very friendly people very clean amazing views

8

Estrella A

Jun 17, 2025

·

Stayed 1 night

A hotel chosen by tour operators and I extended my stay. Hotel is clean and centrally located for my 2 night stay in Casablanca. Room was clean and comfortable

8

MAURIZIO

Nov 29, 2022

·

Stayed 1 night

Bell'hotel elegante e confortevole nella centrale zona di Maarif. Servizio curato, staff gentile, camere pulite, spaziose, quelle dei piani alti godono di una bella vista sulla città. E' stata una buona scelta

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10

Fernando

Aug 25, 2025

·

Stayed 1 night

Hermoso hotel ubicado en una excelente zona de Casablanca. Por lejos, la atención del personal ha sido la diferencia, especialmente los encargados de Conserjería que nos han dado excelentes recomendaciones y nos han ayudado en cada detalle que necesitamos.

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10

shajahanur

Feb 10, 2025

·

Stayed 7 nights

Felt like we were at the very centre of Casablanca. Easy to get taxi and everything at reach within 30minutes of walking to the largest masjid in Africa. Hotel service was great and the facilities was amazing. My kids loved the indoor heated pool.

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Dining

Top-floor dining and buffets earn praise for quality and views, and bar or room service can be enjoyable. Others found breakfast variety average or pricey, experienced slow or restrictive service, and faced occasional venue closures.

Related guest reviews

10

Carol

Dec 3, 2024

·

Stayed 1 night

This hotel was great! The view from our room was amazing! It was very clean and the size of the room was super spacious. They offered a buffet for every meal on the 2nd floor throughout the day (an additional charge), but the food was great! One member of my group decided to use the spa and said the massage was the best they ever had. We had lunch at the buffet and the food was delicious and authentic. For dinner we had drinks first at the sky bar which had AMAZING views of the mosque lit up at sunset/night. We then went down one floor to their sky restaurant which also had great service and fine dining. I later ordered a bottle of wine with room service and they delivered it within 5 minutes. Since we were tired from our travels and only stayed a day at this hotel we really didn't have time to leave the hotel, but with all the amenities and great service, why would we!?! However, we did go to see the mosque which was a 10 minute cab ride away. We didn't get a chance to see Rick's Cafe, but that was also about a 10 minute cab ride away. Everything about this place seemed luxurious and the service was exceptional, which definitely elevated the experience.

8

Maryam

Oct 19, 2025

·

Stayed 3 nights

The hotel is in a good central location. The view from our room was lovely. We went for dinner at the Skies ans that was a very nice meal with a view of the mosque. The food was great and good portion size. The main thing that disappointed was the rainfall shower in the room. It flooded the shower unit and went on to the main bathroom floor so was very slippery. We only used it once and used the smaller shower head after that. Overall the hotel is nice but just needs some attention to upkeep/ redecorating/refurbishment

10

Peter John

Sep 29, 2023

·

Stayed 2 nights

Unfortunately the roof-top bar/restaurant was closed for renovation. We were hoping for unobstructed views of the city.

6

Veronika

Dec 17, 2022

·

Stayed 1 night

The rooms are large with plenty of light and a nice bath, but they need some updating. The breakfast and lunch buffets were excellent. Trying to get a glass of wine in the lobby bar was complicated! The bar is nice and the goodbye dinner for our tour revealed slow service and mediocre plated dishes. Housekeeping was wonderful though and the location is good.

10

Suzanne

Jan 3, 2025

·

Stayed 1 night

The buffet dinner and breakfast on the 2nd floor was amazing.

8

Shirish

Oct 19, 2025

·

Stayed 1 night

Good breakfast. Polite staff but slow processing at check in

6

Ahmed

Jan 26, 2025

·

Stayed 4 nights

The check inn take 30 min waiting the room even it was at 4 pm. The room is very big but everything is old Food in general is not good

8

Mustafa

Jun 30, 2025

·

Stayed 8 nights

Improve the breakfast

10

Foysal

Jul 17, 2024

·

Stayed 2 nights

Great location with restaurants nearby. The skybar has an amazing view and the terrace is a good place to do some work. I went to the spa and pool area which is a higher quality than other hotels i been to in Morocco. The only downside is that the shisha lounge in the terrace closes too early (11am)

10

Maria

Aug 21, 2024

·

Stayed 3 nights

Very nice hotel. The restauran in the top has beautiful view and good . The ambient really good . The drinks a little be over price but I think it is because of the view .

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AI-generated summary based on recent guest reviews

Month	Average price
January	$169
February	$143
March	$137
April	$153
May	$146
June	$149
July	$128
August	$120
September	$150
October	$169
November	$157
December	$160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $128	3 $127
4 $128	5 $148	6 $147	7 $147	8 $147	9 $133	10 $128
11 $128	12 $146	13 $147	14 $147	15 $145	16 $129	17 $292
18 $116	19 $166	20 $165	21 $165	22 $164	23 $161	24 $155
25 $166	26 $165	27 $165	28 $165	29 $165	30 $159	31 $159

Kenzi Tower Hotel

Prices for Kenzi Tower Hotel

Monthly average prices

About this property

Location

Room options

Executive Suite ,King Size Bed ,City View ( Coin Salon)

Deluxe Room, Queen Size Bed, City View

Prestige Suite,King Size Bed, City View

Premium Room ,King Size Bed, City and Ocean View

Deluxe Room ,King Size Bed, City View

One Bedroom Suite, King Size Bed, City and Ocean View

Privilege Room ,2 Queen Size Beds,City View

Deluxe Room, 2 Queen Beds, City View

Premium Room ,2 Queen Size Beds, City and Ocean View

Guest reviews of Kenzi Tower Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Kenzi Tower Hotel

Considering this hotel for your Casablanca trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $194
20 $125	21 $172	22 $158	23 $153	24 $157	25 $143	26 $321
27 $142	28 $159	29 $157	30 $160