Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in Lansing (Waverly), within a 15-minute drive of Michigan State University and Horrocks Farm Market. It is 1.5 miles from Lansing Mall and 1.9 miles from Regal Lansing Mall.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs/infant beds are available upon request at no additional cost.

Fairfield Inn and Suites Lansing West - Comfort Awaits

Average nightly price at Fairfield Inn and Suites Lansing West by month, last 12 months (USD)
Month	Average price
January	US$94
February	US$91
March	US$92
April	US$99
May	US$118
June	US$93
July	US$112
August	US$96
September	US$113
October	US$120
November	US$108
December	US$99

What guests think

Many guests praise the friendly staff and clean rooms at Fairfield Inn and Suites Lansing West, with several noting a convenient, quiet location and a solid breakfast, though recurring facility outages, especially the closed pool, dampen some stays.

Rooms are generally comfortable, but multiple reviews mention dated decor, musty odors, and maintenance problems like plumbing, hot water, and malfunctioning in-room amenities. Some guests also report housekeeping inconsistencies, unexpected parking fees or billing issues, and frustration when third-party bookings complicate changes or refunds. Overall, this is a practical stop for value seekers, but verify pool status and amenity details in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recurring facility issues are noted, especially the pool being closed; some mention the gym closed or small, and broken ice machines. A parking fee is charged and not always disclosed clearly.

Related guest reviews

6

Lisa

17 Apr 2023

·

Stayed 1 night

They charged a parking fee without advance notice

6

Jennie

18 May 2025

·

Stayed 1 night

The property was in good location to alot of ammenities the big downfall of this property is no pool. I booked this hotel thinking it has pool cause it says it does so was very disappointed

10

William

27 Jan 2023

·

Stayed 1 night

I like the location, value, and cleanliness of the property. The pool isn't open.

4

Jackie

17 Oct 2024

·

Stayed 4 nights

We stayed 4 nights while visiting family. 3 of those nights there was a homeless person staying in the parking lot. I had requested housekeeping each day and only received it one day. And that was after specifically going to the front desk to ask again. Those little trash cans fill up fast with 4 people in a room. And why do they only give you 3 towels for a 4 person room? That drives me bananas! We only had 3 pillows per bed which is inconvenient when you're trying to sit in bed. It's the little things that separate the comfortable, nice hotels from the basic hotels. Was told there is no pool on site when actually they do have a pool but it was inoperable. The air handler was exceptionally noisy whole running. The ice machine was also broken while we were there. Breakfast was typical except there was no fruit available. No microwave in the room either, weird. Overall it was a clean hotel. And the front desk people were very friendly. But I would try another hotel in the area before staying here again.

10

Brooke

10 Mar 2025

·

Stayed 1 night

Staff was very friendly & helpful. Room was clean and comfortable. Breakfast was delicious with a variety of both hot and healthy options available. Ice machine was broken but staff was happy to provide bagged ice from a freezer when asked. The pool was down for repairs which was disappointing since the Expedia description said there was a pool. I would gladly stay here again.

2

Matthew

22 May 2023

·

Stayed 1 night

Pool was out of order and Hotels.com doesn't list. For refunds hotel cannot help you. You have to deal with Hotels.com. Took over 3 hrs total on phone to get refund.

6

Dmitriy

11 May 2023

·

Stayed 1 night

Dated rooms (depressing color scheme - dark yellowish, small closet for storage), minimum furniture. Breakfast being prepared by night shift attendant who doesn't really care (no fresh/hot coffee) and kitchen lady showed up 1/2 hr. late. One more thing, they charge for parking - $3.00 With tons of space available on the property and nearby, they automatically charge for parking, without even asking if you driving or came by the cab. You'll find out about that when they send a final bill.

2

Maryjayne

22 Aug 2023

·

Stayed 2 nights

Water leaking poor amenities gym lacked towels pool out of service very disappointed

8

Ursula

3 Jul 2023

·

Stayed 2 nights

Entire staff was very friendly (young man at front desk is excellent), breakfast selections were awesome, and we will likely stay at this Fairfield again. That said, the pool and gym were closed the entire weekend due to maintenance, our room had no toilet paper (front desk brought some to us right away when we asked), and the bathtub looked like it could use some bleach. This is the worst Fairfield we've stayed at in the Midwest, but one of the best hotels we've stayed at in Michigan...would've gave 5 stars if the pool and gym were available.

6

Tanganykia

17 Nov 2025

·

Stayed 3 nights

The room is outdated... we had issues with plumbing the sink and toilet... no microwave in our room and the refrigerator froze anything you put in it... and there is no swimming pool.... will never stay at this location again!

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Cleanliness

Many reviews say rooms and common areas are very clean. A few report hallway odors or isolated bathroom and corridor cleanliness lapses.

Related guest reviews

8

Ann

20 May 2023

·

Stayed 3 nights

Too many things not working and the smell in the hallway was bad for 3 of the 4 days of our stay.

10

Michaela

4 May 2025

·

Stayed 1 night

Great stay! Clean and staff were friendly. Breakfast was great!

2

Mitchell

19 Mar 2023

·

Stayed 1 night

No shampoo in shower, they claim it’s on order Bathtub and sink did not drain, had to bathe in dirty water from not draining Buffet missing food. Dirty hallways and carpet in room Will not stay here again.

10

Shonta

15 Sept 2025

·

Stayed 2 nights

Staff were extremely nice and professional! Rooms were clean and comfortable.

10

Jillaine

28 Mar 2025

·

Stayed 1 night

Great experience at Fairfield West. Mia was exceptionally kind and helpful at check-in. Property was very clean. The breakfast and breakfast staff were wonderful. We will return if we are in the area !

10

charles

29 Nov 2025

·

Stayed 1 night

Staff was awesome. Room was very clean. This place will be our first choice when we come to town.

6

Neerac

6 May 2025

·

Stayed 2 nights

I appreciated the wide continental breakfast selections and the clean accommodations.

10

Edna

2 Mar 2025

·

Stayed 1 night

The place was clean and convenient to a lot of things!

10

Jaclyn

3 Dec 2024

·

Stayed 1 night

Very clean

8

Ursula

3 Jul 2023

·

Stayed 2 nights

Entire staff was very friendly (young man at front desk is excellent), breakfast selections were awesome, and we will likely stay at this Fairfield again. That said, the pool and gym were closed the entire weekend due to maintenance, our room had no toilet paper (front desk brought some to us right away when we asked), and the bathtub looked like it could use some bleach. This is the worst Fairfield we've stayed at in the Midwest, but one of the best hotels we've stayed at in Michigan...would've gave 5 stars if the pool and gym were available.

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Rooms

Many find the rooms comfortable, but several mention dated decor, musty odors, and maintenance problems (drains, hot water, HVAC noise), plus inconsistent in-room amenities like missing microwaves or malfunctioning fridges. Occasional noise from other guests is reported, while some note quiet stays.

Related guest reviews

8

John

23 Sept 2025

·

Stayed 2 nights

Newly renovated rooms and public areas but still under construction on other floors.

6

lisa

27 May 2025

·

Stayed 2 nights

The hotel itself was fine. Our room was VERY clean. I am one of those people that wipe everything down before moving in and I was extremely impressed how clean it was. Unfortunately, there was a softball tournament going on and the hotel was filled with extremely inconsiderate people. Blaring music at 5:30am, slamming doors at all hours, yelling in the halls and running through the hotel like it was a play gym.

8

cynthia

19 Apr 2023

·

Stayed 1 night

All was well except my shower/tub had an adjustable height shower head without a knob to tighten. The shower head was perpetually bent to the left when used. The actual tub faucet was hanging out into the tub by a few inches. I wasn’t there long enough to report it until I left. Anyone cleaning that bathroom would have known it needed maintenance.

6

Sallie

30 May 2025

·

Stayed 1 night

I don’t think I would stay there. The hot water heater did not work.

6

Laura

7 Oct 2024

·

Stayed 1 night

It was sufficient. The room had a very musty smell.

6

Annie

10 Jun 2024

·

Stayed 1 night

I paid for a room with a king bed and we were given a room with 2 full beds instead. Hotel management said all other rooms with a king bed were either full or out of service. They said if I would\'ve booked through them they could have given me a discount but there was nothing on their end they could do since, "I booked through a third party." I tried to contact Expedia customer service about the issue, but I could only find a chat box which was not helpful and the problem was never resolved. I was never notified about this change before check in and feel like I should be compensated for the inconvenience.

4

Jackie

17 Oct 2024

·

Stayed 4 nights

We stayed 4 nights while visiting family. 3 of those nights there was a homeless person staying in the parking lot. I had requested housekeeping each day and only received it one day. And that was after specifically going to the front desk to ask again. Those little trash cans fill up fast with 4 people in a room. And why do they only give you 3 towels for a 4 person room? That drives me bananas! We only had 3 pillows per bed which is inconvenient when you're trying to sit in bed. It's the little things that separate the comfortable, nice hotels from the basic hotels. Was told there is no pool on site when actually they do have a pool but it was inoperable. The air handler was exceptionally noisy whole running. The ice machine was also broken while we were there. Breakfast was typical except there was no fruit available. No microwave in the room either, weird. Overall it was a clean hotel. And the front desk people were very friendly. But I would try another hotel in the area before staying here again.

8

Sheree

5 Feb 2023

·

Stayed 1 night

The pool was closed, so the kids were bummed, but it did state it was closed on the website. The rooms were clean. 1 room in our group had no microwave. 1 room in our group the drawers would not stay closed on the dresser, but all in all it was worth the money.

6

Tanganykia

17 Nov 2025

·

Stayed 3 nights

The room is outdated... we had issues with plumbing the sink and toilet... no microwave in our room and the refrigerator froze anything you put in it... and there is no swimming pool.... will never stay at this location again!

10

Marlene

15 Jun 2024

·

Stayed 2 nights

Good hotel. Clean with comfortable beds. Hot breakfast. Quiet.

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Service

Staff are frequently described as friendly and helpful with smooth check-ins. Some guests report housekeeping inconsistencies and frustrations around billing, cancellations, or refunds tied to third-party bookings or facility closures.

Related guest reviews

2

Krys

5 Mar 2023

·

Stayed 1 night

Told me the pool is closed AFTER I checked in and said no refunds.

2

Ellen

11 Nov 2025

·

Stayed 1 night

I tried to cancel and after many phone calls and over an hour I gave up. Even talked to the front desk and he couldn’t help me because I booked on line. I gave up it was sooo frustrating!!!

2

Linh

12 Mar 2025

·

Stayed 1 night

I reserved my room and paid via Expedia, yet Fairfield invoiced me again. Following a phone call, they promised to credit my account, but instead, I received another charge. After trying to contact them for a resolution, they neglected to return my call. A subsequent attempt to reach them was met with an unanswered phone call. This disappointing experience has led me to decide against staying at Fairfield in the future.

2

Patricia

28 Aug 2023

·

Stayed 3 nights

The day before I arrived Lansing had a huge storm, and many were without power. When I arrived at the hotel I was informed that the hotel had no rooms because of the power issue. By the time I arrived, every hotel in the Lansing area was full because of the number of hotels that were without power. I would have appreciated a call and then I could have made alternate reservations. It could be the best hotel in the world and I would not stay there again because of this issue. The front desk clerk was very nice when she told me the bad news, and I understand that she was just the messenger

10

Shonta

15 Sept 2025

·

Stayed 2 nights

Staff were extremely nice and professional! Rooms were clean and comfortable.

10

Jason

9 Apr 2025

·

Stayed 1 night

The staff Was great Teresa was outstanding at the front desk

10

Jillaine

28 Mar 2025

·

Stayed 1 night

Great experience at Fairfield West. Mia was exceptionally kind and helpful at check-in. Property was very clean. The breakfast and breakfast staff were wonderful. We will return if we are in the area !

8

Michelle

15 Oct 2025

·

Stayed 1 night

Mary at the front desk was so helpful and friendly. The hotel was quiet and clean. The workout room was good enough.

8

Troy

31 Mar 2025

·

Stayed 1 night

The property was kept up nicely and the staff were all very friendly. We have booked our stay in two different bookings so the were supposed to clean our room after the second day but no one cleaned it but I am guessing that it wasn’t clear on the paperwork.

10

Michael

6 Dec 2024

·

Stayed 1 night

Easy check in. Friendly and professional staff at checkin.

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Location

Guests often find the location convenient to restaurants and shopping, with several noting a quiet or safe area and easy access.

Related guest reviews

8

Bruce

21 Aug 2025

·

Stayed 3 nights

Staff was very nice and cordial and helpful. Breakfast included was very good and tasty. Everything was hot and ready to go. Maybe adding muffins would be nice. Work out room was very small. Room was clean and tidy but needs updating. Area was quiet too which was appreciated.

8

Elizabeth

3 Jul 2023

·

Stayed 1 night

Nice motel, clean and quiet, easy to find. Staff not overly friendly though, on check in they woman didn’t smile, welcome me, or tell me about their breakfast service. Not real frie- same way with the morning staff other than the sweet woman who tends the breakfast food. She was sweet. I like friendly people, makes a difference!

8

David

2 Apr 2025

·

Stayed 1 night

Good aera lots of restaurants snd stores

10

Douglas

2 Apr 2023

·

Stayed 1 night

Great staff - great location!!

8

kathleen

21 Oct 2024

·

Stayed 1 night

Good stay, safe area.

10

William

27 Jan 2023

·

Stayed 1 night

I like the location, value, and cleanliness of the property. The pool isn't open.

8

Sandy

14 Jan 2023

·

Stayed 19,370 nights

The property was at a convenient location.

10

Edna

2 Mar 2025

·

Stayed 1 night

The place was clean and convenient to a lot of things!

10

Justin

30 Jun 2023

·

Stayed 1 night

Best stop along the highway

6

Dinesh

11 May 2023

·

Stayed 1 night

Property is client. Area around is very quite. There are many restaurants around. Few of them are within a walking distance. Staff was friendly

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Dining

Breakfast is frequently praised as hot, well stocked, and tasty with decent variety. Others mention limited selection or occasional quality and restocking issues.

Related guest reviews

8

Bruce

21 Aug 2025

·

Stayed 3 nights

Staff was very nice and cordial and helpful. Breakfast included was very good and tasty. Everything was hot and ready to go. Maybe adding muffins would be nice. Work out room was very small. Room was clean and tidy but needs updating. Area was quiet too which was appreciated.

6

Mark

6 Mar 2023

·

Stayed 1 night

Kids were loud the pool was closed and the breakfast had waffles that u put in the toaster. They should have lower prices for what they offer.

10

Michaela

4 May 2025

·

Stayed 1 night

Great stay! Clean and staff were friendly. Breakfast was great!

10

Aruna

6 Aug 2024

·

Stayed 1 night

Clean property.. Staff was very pleasant and friendly. Breakfast was great. Beds were comfortable

10

Thomas

26 May 2025

·

Stayed 1 night

Breakfast was well stocked even in the last hour. Dining area was clean.

10

Jillaine

28 Mar 2025

·

Stayed 1 night

Great experience at Fairfield West. Mia was exceptionally kind and helpful at check-in. Property was very clean. The breakfast and breakfast staff were wonderful. We will return if we are in the area !

6

Neerac

6 May 2025

·

Stayed 2 nights

I appreciated the wide continental breakfast selections and the clean accommodations.

4

Lou

16 Oct 2023

·

Stayed 5 nights

We stayed for a week, was hoping to come back to relax in a pool, no pool, no discount, they asked if we want daily room service or every other day, we said every other did not come till last day of stay. Breakfast food was not bad, one day the sausage were still frozen. The staff over all were friendly and nice.

8

Crystal

28 Dec 2022

·

horrible choice of breakfast

10

Marlene

15 Jun 2024

·

Stayed 2 nights

Good hotel. Clean with comfortable beds. Hot breakfast. Quiet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $96	3 $96	4 $101	5 $93	6 $148	7 $121
8 $88	9 $96	10 $101	11 $101	12 $96	13 $131	14 $126
15 $87	16 $92	17 $96	18 $98	19 $92	20 $132	21 $120
22 $98	23 $101	24 $110	25 $99	26 $96	27 $108	28 $103
29 $94	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1 $96	2 $100	3 $103	4 $110	5 $103
6 $105	7 $101	8 $113	9 $110	10 $110	11 $113	12 $101
13 $94	14 $96	15 $104	16 $98	17 $104	18 $103	19 $103
20 $96	21 $98	22 $101	23 $98	24 $94	25 $109	26 $103
27 $100	28 $92	29 $101	30 $100	31 $105

Fairfield Inn and Suites Lansing West

Prices for Fairfield Inn and Suites Lansing West

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Hearing Accessible (Transfer Shower)

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Bathtub

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Guest reviews of Fairfield Inn and Suites Lansing West

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Fairfield Inn and Suites Lansing West

Prices for upcoming dates