Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Additional details can be confirmed by contacting the property directly.

What is the location of the property in relation to key landmarks?

The property is located in Lansing (Waverly), just a 3-minute drive from Lansing Mall and 10 minutes from Michigan State Capitol. It is also 6.5 miles from Lansing Center and 8.7 miles from Union Depot.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool. Pool access is available from 10:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability. Advance request or confirmation may be required.

Comfort Inn Lansing West - Stay in the Heart of Lansing

Average nightly price at Comfort Inn Lansing West by month, last 12 months (USD)
Month	Average price
January	US$78
February	US$74
March	US$72
April	US$76
May	US$87
June	US$75
July	US$87
August	US$77
September	US$82
October	US$96
November	US$89
December	US$77

What guests think

At Comfort Inn Lansing West, guests describe an older property with very worn public areas and noticeable odors, mixed room experiences, standout friendly staff, and recurring maintenance issues such as elevator outages and pool problems.

Cleanliness is inconsistent: hallways are often stained and smelly, while rooms range from clean and quiet to tired with broken fixtures, AC troubles, or uncomfortable mattresses. Facilities draw complaints about an often inoperative elevator, broken ice and vending machines, and a pool or hot tub that can be closed, cloudy, or cold. Breakfast feedback varies widely, from solid to stale, limited, or poorly stocked. Overall, expect a basic, budget stay with convenient access but uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator outages are repeatedly reported. Pool and hot tub conditions vary (closed, cold, or cloudy at times), and ice or vending machines sometimes do not work.

Related guest reviews

6

Waleska

7 Apr 2024

·

Stayed 1 night

The hotel is off the highway, which can be a good thing or bad (depending on your preference). Upon arrival, there is plenty of free parking. The staff was absolutely nice and friendly. Elevator was out of order, and we were given preference of room, we chose a second floor. The stairs smelled as if someone had just finished smoking...it smelled bad! the room is old and has not been renovated in a long time, has a little smell but nothing terrible. The beds are HORRIBLE. The beds need to be replaced, period. The mattress springs are sticking up and cannot be hidden, you can clearly see them through the sheets and comforter. My husband and I barely slept, and woke up with back pain from the mattress springs. I do not recommend staying here. Unfortunately for the staff because they are so nice.

8

Tiffany

31 May 2025

·

Stayed 1 night

The property is dated - most of the room was clean but they forgot to vacuum the floor. The pool was a little cloudy but it actually had a hot tub! The breakfast was mostly out of stock and very limited.

4

Bambi

27 Apr 2024

·

Stayed 1 night

Elevator was out. Very old and outdated, carpets were very dirty. People outside yelling screaming till 1 am couldn't sleep

10

James

3 Jun 2024

·

Stayed 1 night

The elevator was out of order.

4

Lynn

8 May 2024

·

Stayed 1 night

The gentleman at the desk when we checked in was not friendly. Once we were checked in, we headed to the elevator and it was out of order.

4

Jim

19 Oct 2025

·

Stayed 1 night

Room was not as advertised. Supposed to have two queens, but had two standards. Bed sagged to the middle, small, and uncomfortable. Presentation of building was depressing. Swimming pool was cold. Won’t ever stay here again.

6

Kraig

12 Sept 2023

·

Stayed 1 night

This is an older motel. The rooms were okay but not great. The hallways all smelled musty and looked somewhat dingy. The pool area was very dated but the pool was nice. The hot tub looked nice and was working but for some reason was closed off? Covid leftovers?

4

Roxanne

29 Apr 2024

·

Stayed 2 nights

Elevator wasn’t working, on third floor, have to carry luggage up and down.

6

Michael

8 Jun 2024

·

Stayed 1 night

The elevator was not working…had to climb steps….not good

4

Brian

7 Sept 2025

·

Stayed 1 night

First room tv didn’t work. Second room remote didn’t work. Ice machine with mold all over. Hallways carpets stained. Plus was not informed until checking in that a deposit was required as opposed to having your card on file.

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Cleanliness

Housekeeping and upkeep are inconsistent: many note stained, smelly hallways and occasional mold or grime, while some rooms are clean and comfortable.

Related guest reviews

2

Kristin

30 Apr 2024

·

Stayed 3 nights

This place had an odor and stunk. The carpets are disgusting. The hallway smelled of urine. It was gross.

8

leslie

27 Oct 2024

·

Stayed 4 nights

The room was clean, comfortable and I didn't hear other guests. The public areas are very worn and appear dirty. The breakfast was good but could use more variety from day to day.

6

Lawrence

9 Aug 2024

·

Stayed 1 night

The shower was not clean, our daughter had to clean out the shower before using it.

8

Larry

9 Sept 2025

·

Stayed 1 night

It wasn't as clean as other hotels we've stayed at. There was mold around the tub and the carpet was filthy. The breakfast was ok but I've had much better.

2

Lacey

16 Sept 2025

·

Stayed 2 nights

This hotel was absolutely disgusting. The floors were stained everywhere and everything from the hallways to the rooms smelled HORRIBLE. We were given 1 towel for 4 people. I would rate this less than 1 star if I could.

8

Marie

9 Jul 2025

·

Stayed 1 night

The halls smelled really bad and were visibly worn and dirty. The room was clean and the breakfast area was clean but the entrance and hallways were a turn off.

2

Kim

14 Sept 2025

·

Stayed 1 night

This hotel was very dirty and poorly staffed. Carpet was very stained. Trash on the floor in hallways. Overflowing trash in the breakfast room so everyone left trash on the counters. Sticky substance on lock in room. Room phone didn't work. No staff at front desk.

10

MICHELLE

31 Jul 2025

·

Stayed 3 nights

I have stayed at this property more than 8 times in the last three months and everytime the room is clean and smells good. Towels were thick and fluffy and the shower soaps were well stocked. Even though the property is older and the carpet in the hallways needs to be replaced, the room itself stands out much better. Clearly a case of don't judge the well travelled areas as what your room is going to be like. The staff is friendly and management is always smiling and inviting.

2

Julie

18 Sept 2023

·

Stayed 1 night

Smoky smell all throughout hotel, dated carpet, lampshade in room had stains on it, bugs in bathroom- hotel sent housekeeping to come spray the room like it was a usual request, room had a dank smell and just felt dirty. We ultimately just left and stayed at another hotel for the night.

2

Katie

20 Oct 2024

·

Stayed 2 nights

This hotel was straight up NASTY! Stains on the walls and the toilet seat had what appeared to be poop on it. The door to the room looked like someone tried to break it. I will say the desk person was very helpful at getting us our refund. I absolutely would not stay here if you can afford something else

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Rooms

Rooms are dated, with mixed comfort; several mention small or sagging mattresses and mismatched bed sizes, plus occasional AC problems or noise, though some find them quiet or spacious.

Related guest reviews

4

Bambi

27 Apr 2024

·

Stayed 1 night

Elevator was out. Very old and outdated, carpets were very dirty. People outside yelling screaming till 1 am couldn't sleep

6

TRA

18 Oct 2024

·

Stayed 1 night

It is an ok hotel. My room AC was not working well.

6

Stacey

24 Apr 2025

·

Stayed 1 night

The AC in the room did not work well. It stayed quite hot (and I'm normally cold). The front desk person announced my room number quote loudly which is not safe as a solo traveler. Otherwise, the hotel is clean and in a great area.

8

leslie

27 Oct 2024

·

Stayed 4 nights

The room was clean, comfortable and I didn't hear other guests. The public areas are very worn and appear dirty. The breakfast was good but could use more variety from day to day.

8

Temma

13 Jul 2025

·

Stayed 1 night

The hotel was fine. My only complaint is the bed is hard. Other than that everything was great.

8

NICOLE

3 Feb 2025

·

Stayed 1 night

Good room size, clean areas going to room. Breakfast had a good variety

4

Jim

19 Oct 2025

·

Stayed 1 night

Room was not as advertised. Supposed to have two queens, but had two standards. Bed sagged to the middle, small, and uncomfortable. Presentation of building was depressing. Swimming pool was cold. Won’t ever stay here again.

2

Irida

15 Sept 2025

·

Stayed 1 night

When you lie down on the bed you can feel the springs. The pillows were so small and uncomfortable. Never again in there.

10

Donald

19 Feb 2023

·

Stayed 1 night

Spacious room, nice breakfast

2

Katherine

7 Sept 2025

·

Stayed 2 nights

We booked 2 queen beds and received 2 double beds. The sewer backed up into tub when showering. When spoke to front desk they just said oops sorry. People yelling all hours of the night outside our doors.

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Service

Many guests praise friendly, accommodating staff and easy check-in, but service can be inconsistent, with occasional long waits, communication gaps about policies or housekeeping, room/key errors, and uneven problem resolution.

Related guest reviews

10

Cherie

29 Sept 2025

·

Stayed 1 night

There are restaurants in the area and a farmer's market close by. The hotel is outdated but our room was clean and everything was in working order. The staff was friendly and greeted us right away. I would stay here again since its close to family that I was visiting

10

Roberta

27 Oct 2024

·

Stayed 1 night

Check in was easy; clean facilities and friendly staff.

2

JANIECE

5 Oct 2025

·

Stayed 1 night

They gave us keys to room that we're already occupied. With three women in our group, we walked out. We didn't feel safe staying in a hotel where they were giving out keys to occupied rooms.

4

Brooks

22 Jun 2025

·

Stayed 2 nights

Tub clogged, showered in 4 inches of water. Dated. Small (double) beds and small toilet. Old smoke smells and very new and overpowering weed smells. Worst thing was every time I returned to my room my keys would not work and had to go to trouble of going back down to the desk for them to fix it. First time they said it demagnetizes and not to put them next to phones.... But none of my keys or our friends keys including two keys that had not moved from the dresser were working all at once. They were being turned off. Had to do this several times; extremely annoying. Cold response from desk when challenged why this kept happening. Wish I had not cheaped out on this one.

6

Shawn

1 Dec 2024

·

Stayed 3 nights

I asked for housekeeping and never received it. The pop machine and snack machine were on separate floors. That’s stupid. We couldn’t figure out the weird elevator button. We couldn’t figure out the vending machine either for a minute.

8

Tiffany

26 Apr 2024

·

Stayed 1 night

Stood at the counter waiting for someone to check myself and another gentleman who entered right after me. We stood there almost 15 minutes before staff came back to the desk.

8

Sonya

15 Jun 2025

·

Stayed 1 night

Staff was nice and helpful

10

Jeanette

16 Jun 2025

·

Stayed 2 nights

Friendly staff. Rooms were pretty clean. Elevator was a bit old and made lits of funny noises. But iver all was a great place to stay. Close to restaurants and shopping. Wiuld stay again.

4

James

28 Sept 2024

·

Stayed 2 nights

No one was available at the front desk during normal hours 9 AM to 6 PM. Needed to telephone for someone to come to the front desk, at checkin and whenever we needed help with the accomadations. 2 day stay did not include housekeeping, no signs or notification that special request was required for housekeeping. Room smelled like smoke at checkin, notified the front desk.

10

Sara

11 Jan 2025

·

Stayed 2 nights

Very kind and accommodating general manager and staff. The pillows aren’t very good but overall a good experience.

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Location

Convenient to the interstate, MSU/downtown, and nearby restaurants and shopping; ample parking noted by some.

Related guest reviews

10

Courtney

15 Jun 2025

·

Stayed 1 night

Loved the easy check in. Easy access off of the interstate.

10

Dave

23 May 2024

·

Stayed 4 nights

Nice quite and friendly place to stay close to good restaurants

10

Cherie

29 Sept 2025

·

Stayed 1 night

There are restaurants in the area and a farmer's market close by. The hotel is outdated but our room was clean and everything was in working order. The staff was friendly and greeted us right away. I would stay here again since its close to family that I was visiting

8

Laquisha

22 Oct 2023

·

Stayed 2 nights

I was looking for a reasonable, safe and secure place to lay my head for the weekend and Comfort Inn gave me just that comfort. Would recommend if you want something pocket friendly and is close by a lot of places.

8

Denise

3 Nov 2024

·

Stayed 2 nights

Was a good value for the price. A little run down but the price was better than the other hotels so it’s a trade off. Conveniently located to the expressway and clean.

10

James

27 May 2025

·

Stayed 3 nights

There were areas of the property that showed a bit of wear but overall the property was clean and the check in was easy. Location was easy to get to and even had some semi parking close to the property. Overall I would recommend this hotel above other more expensive ones in the area. I will be staying there again in two weeks

8

Elizabeth

21 Oct 2024

·

Stayed 1 night

Nicely located to MSU campus or downtown Lansing. Hotel is older and evident in its furnishings. Very clean accommodations considering this factor.

10

Jeanette

16 Jun 2025

·

Stayed 2 nights

Friendly staff. Rooms were pretty clean. Elevator was a bit old and made lits of funny noises. But iver all was a great place to stay. Close to restaurants and shopping. Wiuld stay again.

10

Brenda

16 Jul 2023

·

Stayed 1 night

It was very quiet and the parking lot was large and well set up. The lobby was large and very nice . The whole building was clean and welcoming

10

Sue

25 Jul 2023

·

Stayed 1 night

Location to our travel

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Dining

Breakfast is inconsistent: some found it good or varied, while others reported stale items, limited selection, or poor maintenance and restocking.

Related guest reviews

8

Marie

9 Sept 2023

·

Stayed 2 nights

I have stayed here several times. The staff is friendly and helpful. The room was clean and it was a quiet place to stay. There was a problem with my shower and the desk was happy I reported it. Overall happy with my stay but think it is looking tired and dirty in hallways.

6

Jeffrey

2 Jul 2025

·

Stayed 1 night

The beds were horrible, the breakfast was not handled properly, the area had transients and people smoking weed right in the front. We love Comfort Inn but this was lacking. They service was good.

6

Michelle R

26 May 2025

·

Stayed 2 nights

The breakfast was poor because the pastries were quite stale and they ran out of normal syrup for the waffles for the two days that we were there. Coffee was not good. The pool and hot tub were nice. The rooms were decent, but the shower looked dirty because it was old and rundown. The towel rack was loose and the fan in the bathroom didn’t work. The chair at the desk was broken and very uncomfortable. The bed was comfortable and so were the pillows. overall, it was OK.

4

Adrian

14 Aug 2025

·

Stayed 1 night

What a tired old dump. The room was quiet but carpets in hallways were stained and disgusting. The breakfast only offered two cereal options and the baked goods and bagels made me wonder how old they were. Overall it was gross.

8

David

10 Aug 2025

·

Stayed 1 night

it was fine. breakfast was only OK. Not many choices and wasn't attended to. Room was good.

6

John

15 Jun 2025

·

Stayed 1 night

Breakfast was not very good out of a lot of things . Waste bins where overflowing!

8

NICOLE

3 Feb 2025

·

Stayed 1 night

Good room size, clean areas going to room. Breakfast had a good variety

4

Dennis

22 Jun 2025

·

Stayed 2 nights

Cleanliness not the whole problem, needs up dated! Tub very slippery I’m 70 and I almost fell a few times, I would not let my wife use it she has leg problems and she would have fallen. The free breakfast was by far the worst I’m ever had tastes terrible very dirty area, never again!

10

Miikka

10 Sept 2023

·

Stayed 1 night

Nothing fancy about this hotel. It’s a place to crash at when you’re in town for an event. The pool was closed for maintenance which would have been nice to know before I booked my stay, but the awesome breakfast made up for it. Would I stay there again.? Probably.

10

Kevin

18 Sept 2023

·

Stayed 1 night

I was surprised by both how clean and spacious the hotel was. The breakfast was uninspiring but the price and quality off set any negative.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $78	3 $81	4 $77	5 $74	6 $145	7 $103
8 $73	9 $75	10 $81	11 $81	12 $77	13 $119	14 $120
15 $73	16 $77	17 $81	18 $81	19 $80	20 $124	21 $111
22 $78	23 $78	24 $85	25 $79	26 $77	27 $98	28 $98
29 $78	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $87	3 $82	4 $95	5 $95
6 $80	7 $83	8 $87	9 $88	10 $82	11 $98	12 $93
13 $80	14 $82	15 $88	16 $85	17 $82	18 $93	19 $92
20 $81	21 $82	22 $85	23 $86	24 $82	25 $83	26 $89
27 $82	28 $82	29 $85	30 $86	31 $84

Comfort Inn Lansing West

Prices for Comfort Inn Lansing West

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

Guest reviews of Comfort Inn Lansing West

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Lansing West

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