Is parking available at the property?

Free self parking is available on-site. Limited parking may be applicable.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 40.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional details about specific amenities can be obtained by contacting the property.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Lansing, within a 15-minute drive of Michigan State University and Horrocks Farm Market. It is 1.6 miles from Lansing Mall and 2 miles from Regal Lansing Mall.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 25.00 per night. Advance request or confirmation may be required.

Quality Suites Lansing West - Comfortable Hotel Stay

Average nightly price at Quality Suites Lansing West by month, last 12 months (USD)
Month	Average price
January	US$78
February	US$83
March	US$83
April	US$87
May	US$98
June	US$79
July	US$100
August	US$79
September	US$88
October	US$107
November	US$87
December	US$88

What guests think

Across reviews of Quality Suites Lansing West, guests frequently praise the friendly staff, spacious suites, and convenient location near dining and highways, while noting inconsistent room maintenance and temperature control and noise from HVAC units.

Cleanliness ranges from very clean to stained furniture, musty or smoke odors, and occasional mold or maintenance problems. Common areas and parking earn praise, but some report no pool or hot tub and occasional shuttle or elevator issues. Breakfast is often a highlight with hot items, though others found it limited or recently downgraded. Overall, experiences vary; check your room on arrival to ensure it meets your needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the spacious atrium/common areas and generally easy parking. There is no pool or hot tub, an airport shuttle runs (reports range from great to late), and occasional issues like a down elevator appear.

Related guest reviews

2

Becky

18 Oct 2024

·

Stayed 1 night

Shuttle 30 mins late picking me up. Shuttle is run down and shakes when on highway. Not safe feeling. They gave me a hot tub suite to make up for late pick up which was nice. Room tired and run down. Ceiling tile in bathroom gone, dirty rag on bathroom floor, flies in bathroom light, cobwebs and flies in bathroom doorway, shower old and stained, air conditioner really loud, light switch doesn’t work coming into room and had to get my flashlight out to find a lamp! Carpet around tub all frayed. The good thing is the bed is nice with soft sheets. Overall pretty disgusting for $150

10

David

21 Jul 2025

·

Stayed 3 nights

Absolutely amazing. Large room. Large, open public space. Great breakfast. Sadly, some guests dumped their trash in the rear parking lot and it sat there for a couple days.

8

David

10 Apr 2025

·

Stayed 1 night

Good place no pool or hot tub though

4

Vanessa

2 Nov 2025

·

Stayed 2 nights

The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel

10

Cheryl

18 Apr 2025

·

Stayed 1 night

I enjoyed the hotel very much. I was very impressed with the large common area that was furnished so nicely.

10

Robyn

3 Aug 2025

·

Stayed 2 nights

We held our annual st jude event here. It was perfect. The lobby was great for grtting together. We brought in our food and raffles. Everyone was wonderful and ended up making 4100 for st jude

8

Thomas

26 Oct 2025

·

Stayed 2 nights

Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.

8

Cindy

22 Mar 2025

·

Stayed 1 night

Shuttle service to the airport is great! Nice front desk staff and driver. We really miss the breakfast they used to provide when the "chicken man" worked there! The potatoes were overdone and cold. No lids for coffee so we could take it to our room. It was difficult to get a Good morning out of the new cook. Maybe she was having a bad day. The room was clean and quiet.

8

Tracey

5 May 2025

·

Stayed 2 nights

It was overall good. One of the televisions in the room didn’t work so we all had to watch the front television. The elevator was down the second day, but it was back working

8

Steven

30 Oct 2024

·

Stayed 4 nights

No pool:(

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Cleanliness

Cleanliness is inconsistent: while many found rooms and public areas very clean, others reported stained furniture and carpets, musty or smoke odors, mold or grime in bathrooms, and occasional bedding or pest issues.

Related guest reviews

4

Taren

15 Sept 2025

·

Stayed 2 nights

This hotel is old and needs some TLC. The room hadn’t been properly cleaned ie rice in the couch, stains on the carpet & couch, hair in the tub, hair and food particles in the fridge. They did have plenty of easy parking and it was close to the freeway and restaurants.

6

Kimberley

13 Oct 2025

·

Stayed 2 nights

The lobby area was comfortable and clean. Service was great. The room needed much in upgrades. The bathroom tube and flooring was not clean. The carpet had many stains.

4

stephanie

29 Jul 2025

·

Stayed 1 night

I wish I could give this hotel a higher rating because it is nice - but the lobby bathrooms were unacceptable. The worst was we discovered the comforter had blood on the underside in the morning.

4

Vanessa

2 Nov 2025

·

Stayed 2 nights

The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel

6

Gregory

22 Sept 2025

·

Stayed 2 nights

Spacious, but needs work. Bathroom floor was not clean. Shower door gasket and towel rack were both halfway disconnected. There was black mold in the RTV around the shower edges. Carpet, furniture and ceilings were noticeably soiled. The light around the mirror was painfully bright.

4

Jody

1 Dec 2025

·

Stayed 2 nights

The first room they put us in the shower was literally black from not being cleaned. The second room was not very clean but didn’t feel like being moved to another dirty room. The second room had spots on the floor that appeared to be dried up dog poo, the duvet was nasty dirty, the remotes for the TV’s didn’t work, and the countertop around the sink clearly had not been washed after the last guest.

4

Eric

15 Sept 2025

·

Stayed 2 nights

The room was filthy, stains on the carpet and couch. Crumbs on the floor. Panel had fallen off the wall exposing electrical wires. Breakfast was underwhelming. They do the bare minimum here and I would not recommend staying here.

2

Jennifer

9 Aug 2024

·

Stayed 1 night

This property was filthy. The couch in the room was stained, pull out mattress was stained. Water damage in room, mold in shower. Lip gloss found under vanity from last guest. Sheets seemed to be unchanged from last guest. Had an emergency and has a flat tire, checked in 9:30 pm or we would have left. Staff was very friendly though and the breakfast in the morning was nice. Hotel was in horrible disrepair though.

4

Denielle

15 Sept 2025

·

Stayed 2 nights

The staff was the best part of our stay. They were helpful and very friendly and knowledgeable. It’s really unfortunate that the property was old, our room smelled of smoke and it was dirty (there were stains going down the walls in our room) and the wall paper was peeling off the walls. We were given ripped bedding for the sofa bed. Overall, the quality of this hotel is poor and is in of a huge renovation.

6

Joseph

26 Sept 2025

·

Stayed 2 nights

Rooms not really “clean.” Dust on back of coach. Dirt under cushions. Stairwell nasty.

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Rooms

Suites are notably spacious and generally comfortable, but many reviews cite loud or ineffective HVAC and difficulty regulating temperature, especially when AC is turned off seasonally. Bathrooms can feel small or dated, with maintenance issues, thin walls, and occasional weak hot water or slow Wi-Fi.

Related guest reviews

6

Phillip

21 Aug 2025

·

Stayed 1 night

The living room and bedroom areas were large but the bathroom was very small. The air conditioning unit made a lot of noise when it kicked off and on and did not keep the room quite as cool as I wanted. Overall, it was fine considering how low the price was.

6

James

3 Dec 2023

·

Stayed 2 nights

Bathroom older and shows signs of years of use. Needs to be updated and modernized

10

jody

25 Feb 2025

·

Stayed 1 night

Loved the size of the room

8

Stacey

3 Nov 2024

·

Stayed 2 nights

The area is great and the staff is great. Not noisy at all. My only complaint is that the room was 80° when I first arrived (it was only 50 outside) and would not get below 75 after 6 hours. I ended up opening a window in order to sleep. The next day it sat around 73 until I opened a window again that night.

8

Thomas

26 Oct 2025

·

Stayed 2 nights

Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.

8

Daniel

28 Sept 2025

·

Stayed 1 night

Room was nice except the toilet was loose on the floor. It rocks

6

Kendal

1 Nov 2024

·

Stayed 1 night

I was very pleased when I walked into the lobby to check in for my stay 29-30 Oct 2024. Decor is updated and lobby area was very spacious. In addition, I was mostly pleased with my room 412. Bed was comfortable and room was clean. There was one stain on the couch and one on the floor but overall, no other deficiencies with any of the furnishings in the room. Big drawback was no AC. I didn't sleep well all night. Putting a menopausal woman in a room at 81 degrees with no AC is not a good combination:) I thought it was just my room until I went to breakfast in the morning and overheard other guests saying the hotel had turned off all of the AC. Also, I asked for a receipt when I checked out in the morning and was told, it would be emailed to me. So far, no receipt and I need it to get reimbursed for work travel. Guess, I'll call and see if I can get a receipt. Overall, I would stay here again as long as there was AC.

6

Mary

30 Sept 2025

·

Stayed 3 nights

Dangerous shower as there was nothing to hold onto in the shower with slippery floor. No shower gel, only one small bar of soap for the shower and sink to share. Also, a bad smell in the bathroom at times (plumbing backup?) A/C and heat hard to regulate and making a lot of noise at night…. Same breakfast exactly each morning

2

Priya

2 Aug 2024

·

Stayed 1 night

Thought the hotel had a fun 1970s charm when I checked in. Loved the retro feel. But it soon became evident that my room was in a state of disrepair. The air conditioning started making a sporadic loud noise every 5-10 minutes in the middle of the night. It sounded like someone was breaking into my room. Made it impossible to sleep, but I was so exhausted I didn't want to call mgmt and have to deal with that at 3am. Curtains didn't close all the way, allowing bright morning sun into my room much earlier than I wished to wake up. Felt like a fluorescent light shining directly onto my face. Bed linen had rusty brown stain on it. Had to move into the front room and sleep on the pull-out couch just to get some rest. Shower had moldy rust in it, and there was rust around the bathroom door. No late check-out given so didn't even get a chance to catch up on the sleep I missed with the noise & light that kept me up. Wifi is very slow. Freezer in mini fridge was encrusted in ice, making it impossible to use. Would never stay here again.

6

Nils

15 Sept 2025

·

Stayed 2 nights

A mixed stay at a renovated older property. The positives: The hotel appears to be a nicely updated 1980s-era building, and the lobby and indoor courtyard have a charming, unique look and feel. The downsides: Poor soundproofing: Conversations from the adjacent room were clearly audible, making it difficult to relax. Inconsistent renovations: While some areas were updated, the phone in the room appeared to be original. A TV was mounted on the wall, but the cable was poorly installed and stapled haphazardly along the wall. Allergenic environment: I experienced a significant allergic reaction to something in the room, which I suspect may be related to the pet-friendly policy. Noise and price: The overall noise level made it hard to get a quiet night's sleep, and the stay was very expensive for the quality of the experience provided.

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Service

Service is frequently praised as friendly, attentive, and accommodating at the front desk and breakfast. However, some guests reported slow check-in, room assignment errors, unfulfilled housekeeping requests, strict refund policies, or poor issue resolution.

Related guest reviews

10

Rajuan

1 Sept 2025

·

Stayed 2 nights

Very nice staff. They made my stay even better.

6

Patrick

3 Sept 2025

·

Stayed 4 nights

Would be nice to get a service in the room when you ask for one. When I checked in I asked what was their service schedule. She replied, everyday if you want. I said sure. None first day and it took two more days after requesting it each morning at front desk. I stayed there for almost a month end of 2024 and it was the same. Desk lady got kind of nasty when I told her I wasnt happy.

10

Wesley

24 Apr 2025

·

Stayed 1 night

Clean rooms, good breakfast and exceptional staff (Angie)!! Definitely would stay here again!!!!

10

Jamar

27 May 2025

·

Stayed 1 night

Good location, staff was great

6

Doreen

3 Aug 2025

·

Stayed 1 night

When i checked in on a Saturday afternoon the staff was changing so i waited 10 minutes to be able to chech in. Then we were assigned a room that hadn't been cleaned yet. When i went out to let them know there was a large group of people waiting to check in. Since they only had one person working the desk i waited 45 minutes to get another room. The next room we got was a single bed room when i needed 2 beds, so down to the front desk i went again. The next room was good, so i thought. When i woke up in the morning after sleeping in the bed i realized under the comforter on the sheet were very large blue smeared spots. I didnt see them because the comforter covered them up. On the side of the bed up against the wall the comforter was all yellowed. The woman at the front desk was very nice. I guess if you want clean i wouldnt stay here.

4

Shawn

12 Oct 2025

·

Stayed 1 night

On arrival I requested being moved to a king room as we only needed one bed( our other guest cancelled). The front desk young man was very accommodating as he was " negative one double " on his reservation sheet.Great for both parties. Unfortunately, something went amiss in the exchange and we were awaken at 4:30 am with a poor man toting a suitcare who successfully unlocked our door attempting to enter our room. He quickly saw the error but I was unable to get back to sleep after the disturbance. The front desk did not find this situation as unnerving as I did

6

Paul

8 Sept 2025

·

Stayed 3 nights

Odd that Conditioner and Lotion were provided, but no shampoo. Odd that only one bar of soap was provided, given that the wash sink and bath were not in the same room. Blanket was worn (like much of the facility, it had seen better days). Received news during the 2nd day of my stay that a sister had chosen to be taken off of life support and I wanted to rush out to be with her. Though a good 30 hours before the start of my 3rd day, I asked if I could get a refund on the final day and was told "No. The hotel has a strict policy about that." (given this policy, I ended up sticking around until 10pm on my final day).

10

Susan

29 May 2025

·

Stayed 1 night

Front desk staff were so helpful and friendly

4

Pam

30 Oct 2023

·

Stayed 1 night

There was a loud bang on the wall every hour throughout the night so we were woken up all night long. When I mentioned this to the person at the front desk they just blew me off. The rooms thermostat couldn't go down past 68 so we were vey hot all night long besides the banging on the wall. I will NEVER stat there again and tell everyone I know NOT to. Didn't even get a discount for the crap night.

4

Hector

19 Jul 2024

·

Stayed 5 nights

Poor customer service, wanted to extend my stay and they were not helpful.

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Location

Location is convenient and generally quiet, with easy access to highways, shopping, and many restaurants; several guests felt the area was safe and walkable.

Related guest reviews

8

Sandra

4 Aug 2025

·

Stayed 1 night

Great area halfway on my trip from Canada to Milwaukee. This hotel is a welcome comfort- close to the highway with many dining options nearby.

10

Shannon

3 Sept 2025

·

Stayed 3 nights

It was close to my Son's house, walking distance to several places. Staff and room were amazing.

10

Joy

8 Apr 2024

·

Stayed 5 nights

We are repeat guests. We can count on this hotel to be clean, comfortable, and quiet. The rooms are spacious. I needed to work remotely and was able to use the hotel WIFI. We always sleep well here. There is no highway noise or noise from other guests. The rooms are reasonably priced. The location is convenient. We will stay here again.

10

James

12 Sept 2024

·

Stayed 1 night

Located Conveniently for Dining, Shopping and Highway Access

8

Dennis

28 Aug 2025

·

Stayed 1 night

The staff is great and the location is super convenient (close to highway and main streets going through Lansing) The hotel is in fair shape. Lots of dining options and shopping nearby.

10

David

4 Jul 2025

·

Stayed 5 nights

I like the location.

10

Gabriel

28 Oct 2024

·

Stayed 2 nights

A really enjoyed my 2 night stay here good location & safe

8

Sandra

6 Aug 2025

·

Stayed 1 night

Great location. Walk to restaurants. Franks Pressbox is especially good. The beds are clean and comfortable. The couch was a bit dingy and worn. I liked the king suite better than the double beds. This is my 3rd stay in a year and I’ll keep coming back.

10

Keith

8 Jun 2025

·

Stayed 2 nights

Close to dining

8

Daryle

7 Nov 2023

·

Stayed 1 night

Came in for the football game. Good price and perfect location were primary reason for making my choice

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Dining

Breakfast is often a highlight, with hot items and a cook-to-order style noted by many guests. Others, especially recently, describe it as limited or downgraded in quality.

Related guest reviews

10

Raymond

12 Jun 2025

·

Stayed 1 night

Our second stay. Love the area and the breakfast is quite tasty.

2

Don

17 Oct 2025

·

Stayed 1 night

not many choices for breakfast good parking

10

Jordan

31 Dec 2025

·

Stayed 1 night

Booked here for a last minute funeral. The room was much larger than I expected and it was quite clean. Definitely the largest breakfast I’ve ever seen at a “free breakfast” hotel before! Was very pleasantly surprised and left VERY full! Would absolutely stay here again!

6

Vernon

4 Dec 2025

·

Stayed 1 night

We arrived at breakfast 30 minutes prior to closing and there were no eggs and would not make any more. Limited items to eat. Desk manager did not care.

10

RAYMOND

22 Sept 2023

·

Stayed 1 night

I stayed here one night for work. The building is an older style with high lobby area ceilings. The rooms were large and may need updating soon. But the best part was the kind gentleman preparing and serving the cook-to-order eggs, hashbrowns, sausages, and bacon on real dishes and proper silverware. There's also waffles and other normal items like toast, cereal, yogurt, juice, and coffee. The front desk staff were kind and helpful.

6

Katherine

13 Jun 2025

·

Stayed 1 night

The free breakfast was terrible.

2

Christy

13 Sept 2025

·

Stayed 2 nights

The last time I stayed here was in 2021. It wasn't horrible but it needed some work. This time it was worse. First, there was a Big stain in front of the door. Then when entering the room it had a foul smell. The bathroom had mold in the shower and the room didn't look clean. Last time they had a cook in the back cooking fresh breakfast. This time was unacceptable. Food sitting in warmers but not warming up. They served tator tots for breakfast and opened juice and milk in pitchers to drink from. Very disappointed I will no longer stay at this property again. This hotel needs a major update in the rooms. Also do better with the breakfast.

6

David

15 Feb 2025

·

Stayed 2 nights

Used to have the best hotel breakfast anywhere. New ownership came in and ruined the best part of staying there. Sad...

10

Christopher

10 Dec 2023

·

Stayed 2 nights

This was the best hotel stay I have had in years. The hotel was was pristine, quiet, and very comfortable. The staff was very friendly and helpful. The fresh breakfast was fresh and HUGE with plenty of options. I look forward to my next stay.

10

Rebekah

12 Jun 2025

·

Stayed 3 nights

We have stayed here twice now and love this hotel! Clean, quiet, great service, good breakfast, pretty lobby.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $92	2 $92	3 $86	4 $80	5 $80	6 $128	7 $98
8 $76	9 $76	10 $80	11 $80	12 $80	13 $105	14 $98
15 $76	16 $80	17 $80	18 $80	19 $80	20 $105	21 $101
22 $75	23 $80	24 $75	25 $76	26 $88	27 $90	28 $98
29 $88	30 $80

Quality Suites Lansing West

Prices for Quality Suites Lansing West

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Suite, 2 Double Beds, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible

Guest reviews of Quality Suites Lansing West

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Suites Lansing West

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $87	30 $95	31 $95