SureStay Plus Hotel by Best Western Billings

Property is well kept staff is very personable

The room was not cleaned. We found dried up food/vomit on the floor, the shower was not cleaned, and dried blood on our sheets. A shame, as the hotel was renovated nicely recently. Staff was nice. Unless they get better cleaning staff, I would not recommend this hotel. No compensation was offered.

The hotel was decently clean, just seemed to run down. The breakfast was absolutely horrible. The sausages smelled and tasted like throw up, and eggs were the consistency of potatoes. We packed up and left to go get breakfast elsewhere, so we didn’t even check out the pool.

Staff is helpful and nice

The staff is great and helpful.