Name: Hampton Inn & Suites Newtown
Address: 1000 Stony Hill Road, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: US$120–US$389 per night
Rating: 8.35

What guests think

At Hampton Inn & Suites Newtown, travellers often praise friendly staff, clean rooms, and a varied complimentary breakfast, while noting recurring maintenance issues like aging elevators and broken ice machines, plus inconsistent hot water that can be lukewarm or hot.

The location is quiet and convenient to highways and Sesame Place, though several guests found it tucked behind office buildings and hard to spot. Rooms are generally spacious and comfortable, with some reports of dated layouts, poor lighting, thin walls, damp air, or unreliable Wi‑Fi. Overall, it suits travelers seeking value and convenience, while those sensitive to older facilities should plan accordingly.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: multiple reviews cite aging or out-of-order elevators and ice machines, and inconsistent hot water. The pool receives mixed comments (clean but chemical odor or cool), parking is easy, and the small gym shows occasional equipment issues.

Related guest reviews

4

Jonathan

30 Nov 2024

·

Stayed 1 night

the beds were ridiculously soft which would kill my back so i slept on the floor. There was no hot water The exercise room had air conditioning running that would not cut off despite being incredibly cold in the room and had a treadmill that was beyond its last legs.

8

Ida

18 Sept 2025

·

Stayed 1 night

Great hotel but starting to show age especially the elevator. That was scary. Great breakfast! Staff were friendly.The bed was the most comfortable I’ve been on. Not much nearby but we just wanted a quiet night away from home anyway. We love Hampton Inn!

8

David

18 Jul 2025

·

Stayed 1 night

Easy check in. But host sent me wrong direction and I walked a long way with bags, looking for room that was not there. Had to come all the way back and go other way…. left and right side of hotel not connected. Every ice machine I saw was out of order. Hallways seem old and outdated. But room was perfectly fine…. clean and roomy.

2

Susan

7 Apr 2025

·

Stayed 2 nights

Management was not friendly checking in. Our family had three rooms. Two rooms did not have hot water for morning showers. Really? Talking to desk attendant, this was a known problem to management. Also - my 88 year old dad returned back to hotel after a family event at 11:30 pm. His room key didn't work. Manager's override key wouldn't work - so they put my dad in another room - he had to sleep in his clothes. In the morning maintenance had to change the battery in his door key code. It was a shame the manager couldn't handle that fix the night before. The rooms were dark and garbage cans were scarce. Breakfast staff was nice and food was good.

4

Lynne

17 May 2025

·

Stayed 1 night

Elevators not working, no ice machines working. Bathroom tiles way too slippery. Water in shower at full hot but was lukewarm. We’ve stayed at this hotel since 2019 and it has gone way downhill. Won’t be returning until upgraded.

8

David

6 Oct 2025

·

Stayed 2 nights

There was a shortage of hot water for morning showers. Air conditioning was good and the parking was good

6

Jeffrey

30 Aug 2025

·

Stayed 3 nights

Terrible stench of chemicals from pool that permeates to all floors

10

marvin

6 Sept 2025

·

Stayed 3 nights

Make the pool warmer for the guest

10

Richard

18 Nov 2023

·

Stayed 1 night

Takes a long time to get hot water. Plan accordingly. And not that hot

8

Yeni

16 Aug 2025

·

Stayed 2 nights

The place was very clean, had friendly staff, and breakfast was great! Only inconvenience we had was that the elevator wasn’t working and our rooms were in the 3rd floor which wasn’t great since we were traveling with 2 babies and luggage.

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Cleanliness

Cleanliness is mixed: many guests found rooms and common areas very clean, but others reported musty odors, mold, and worn or dirty carpets, with one report of bed bugs. Housekeeping during stays may be limited unless requested.

Related guest reviews

4

Nicole

31 Aug 2024

·

Stayed 1 night

This property wasn’t as clean as it had been about a year ago. Probably new management.

10

Helen

1 Jan 2026

·

Stayed 7 nights

Staff was professional, our room was clean and breakfast was great.

10

Christine

17 Aug 2025

·

Stayed 2 nights

The bathroom was full of mold which was not good. I tried changing the room, but they didn't have anything available. The fire alarm went off in the middle of the night and management wasn't available so we just took the batteries off and disconnected it.

2

stephen

21 Jul 2025

·

Stayed 2 nights

Dirty and run down. Broken ice machines, restroom urinal, and electronic room lock broke during visit locking us out. They fixed it quick but did not pay a premium to get locked out. Hall carpets fithy and the hall reeks. 90 degrees and they did not turn hallway ac on….

10

Olga

5 Jul 2025

·

Stayed 1 night

The rooms are very clean, the hotel smells clean, it doesn't smell like cigarette smoke, I liked it a lot in that regard, everything is very clean, very tidy, very quiet, the pool is very clean and it's very close to Sesame Street, 10 minutes away.

2

Leonard

3 Mar 2023

·

Stayed 1 night

I woke up to bed bugs the next morning. I threw my clothes away and my food. I spoke with the GM Melissa. My money was refunded but nothing else. No apology, no room comp. Nothing! Which tells me they don’t want my business. I wonder if I was the Mayor or someone else would they treat me like that ????

10

Ruth

1 Oct 2025

·

Stayed 2 nights

Everything was clean and all staff members were friendly. Great experience would definitely stay again.

2

TIMOTHY

12 Apr 2025

·

Stayed 1 night

Didn’t even stay the night. Room was dirty and so was the elevator and hallway carpets. Very disappointed. This is a professional area and the hotel should be up to par. Staff was wonderful and lobby area was nice, but deceiving as the rooms were not as updated.

10

Rabella

23 Aug 2025

·

Stayed 1 night

Our room and the vicinity was very clean and well maintained. The front desk rep made us feel very welcomed.

2

Sharice

1 Aug 2025

·

Stayed 2 nights

Upon arrival the hotel seemed to be very clean and smelled really nice. Once we entered our room there was an immediate intense smell of mildew. We immediately went to the front desk and asked for a room change. We were told that the hotel was booked and no rooms were available. We went to the store for air fresheners and wipes to clean the room to try and make the best of it. The smell never subsided! The bathroom had mold on the ceiling and the floor was wet and sticky. The bed sheets were moist and uncomfortable to sleep in. Our clothing items that we unpacked eventually became moist as well. The rug was moist and we never walked around without shoes. We made the best of it but we left the day of checkout the fastest we could! I would not recommend this hotel and would like a refund!

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Rooms

Rooms are generally spacious and comfortable, but several guests noted dated layouts (such as curtain-style closets), poor lighting, thin walls, humidity or AC issues, and unreliable Wi‑Fi. Some suites with whirlpool tubs had nonworking features.

Related guest reviews

8

Brian

4 Jul 2025

·

Stayed 1 night

No one at front desk for ten minutes Toilet kept running. No closet, just a curtain. Funky shelf in bathroom

10

Melissa

13 Apr 2025

·

Stayed 2 nights

Easy on and off main highway. Suite room was large and comfortable.

8

WILLIAM

23 Dec 2024

·

Stayed 1 night

Walls were not well insulated, so could hear conversations and television in next room.

6

Karen

18 Oct 2025

·

Stayed 2 nights

Room was ok. Hotel in general needs to be updated. Wall paper peeling and a bit dirty not a good impression.

6

Christine

27 Sept 2025

·

Stayed 2 nights

The room was large and access was easy but the a/c or something was terribly damp in the room. Even our clothes felt damp Also no fan and poor lighting in bathroom Elevator needs an update. Old and shaky.

6

Dale

2 Nov 2025

·

Stayed 1 night

The room looked tired, like it needed to be update. I did like using a room divider as a closet.

6

John

30 May 2025

·

Stayed 2 nights

Staff was great! Older hotel…tepid , warm water for shower and a leaky air conditioner for lots of moisture on floor…poor lighting in general living area… Bed was great!

4

Scott

30 Oct 2025

·

Stayed 1 night

I reserved a room with a whirlpool tub (Jacuzzi) for my birthday working out of town. I thought I’d splurge a little but: the Jacuzzi was in poor shape was missing parts. The smoke alarm went off while I was in the Jacuzzi so I had to cover it with a towel in order to use it.The shower drain cover was off. Something wrong with The faucet in the shower. Just turning in a little bit almost scolded me. The eggs were overcooked as well as the potatoes and they were cold. The coffee in the room was all decaffeinated just what you need waking up to go to work Ot was a big waste of money

2

Lynn

16 Dec 2023

·

Stayed 1 night

Horrible! No wifi at all. No pillow in room for pullout bed. No manger for entire weekend with no internet

8

Abdullah

17 Nov 2024

·

Stayed 1 night

The service at the lobby and the house cleaning staff were very nice. Checking in and out was easy. Everything was clean and smelled clean. Bed was comfortable. The room was quiet. A/C and other appliances worked perfectly. Also the spread for the free continental breakfast was very good. The only complaints I have would be the shower pressure wasn't good and the wi-fi wasn't working. I will definitely stay here again in the future.

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Service

Service is frequently praised as friendly, welcoming, and helpful. Some guests experienced check-in errors or delays, uneven professionalism or communication, and frustration with a higher-than-expected refundable deposit policy.

Related guest reviews

10

Jennifer

7 Dec 2025

·

Stayed 1 night

I had trouble finding the place and the woman at the front desk was great helping me get there. Quick check in. Room was comfortable. Breakfast was good.

2

James

22 Jun 2025

·

Stayed 2 nights

The staff was very inexperienced and not friendly (one staff member literally quit while we were checking in). Also, the cleanliness was awful throughout the hotel. On the plus side, the breakfast was good.

4

Leah

27 Jul 2025

·

Stayed 3 nights

They appear to have redone the rooms and not for the better. The closet was where a window would be and closed with a curtain. The room was dark and small, only one chair, the desk chair. Housekeeping was minimal and didn’t clean coffeemaker and replace pods. Front desk staff were unpleasant and unhelpful. When I asked for a coffee pod desk woman said dismissively “If nobody shows up in 10 minutes you’ll just have to come down and get it yourself.” The elevator needs to be inspected and bumps dangerously.

2

Stephanie

20 Aug 2023

·

Stayed 1 night

I was good and ready to give this hotel a 5 star review, but their greed for money ruined it for me. Beware of the hefty mandatory $250 deposit they can keep for whatever reason they claim. I literally only stood one night with my husband, MIL, and two small children. We checked in 9:30PM and checked out 10:30 next morning. Not even a full 24 hour stay for $238. But fine, at least we got to enjoy Sesame place. Almost two weeks later I am reviewing my credit card statement to see I was never refunded my deposit. I called the hotel, manager wasn’t there but a staff member informed me that they kept the $250 due to a “strong odor”. I was told to call back another time to reach management for an explanation. They absolutely should have emailed or called to inform me of their intent on not returning my deposit. But instead found some fabricated reason just to not return my deposit. How could I possibly leave in odor to a suite that already smelled extremely musty on arrival?! How SNEAKY on managements part. A whopping $500 in total for one night of sleeping there. Will never recommend this place.

10

Eric

17 Nov 2024

·

Stayed 1 night

Staff is awesome

8

Wayne

24 Oct 2025

·

Stayed 2 nights

Front desk person initially gave me room number that was already occupied. Luckily the door to that room was open so I did not try to enter. They also did not check my photo id and bill later had incorrect home address. Person said they were tired, apologized for mistake then assigned correct room number. Giving low rating as this was a safety issue. Stay otherwise was fine..

4

Frances

24 May 2024

·

Stayed 1 night

This hotel charges $250 a night to your card for “incidentals”. Which as you know takes 3-7 days to be returned to your account. The room didn’t cost that much and there are no “incidentals” in the room. Ridiculous Breakfast was “bleh”

10

Helena

12 Aug 2025

·

Stayed 1 night

We are regulars here. Staff is welcoming & helpful.

10

Linda

15 Oct 2024

·

Stayed 2 nights

It was an excellent stay. Front desk staff was super helpful and courteous! Facility was clean and comfortable! Would stay there again when in the area and would recommend to anyone visiting there.

10

Adeepa

1 Jan 2026

·

Stayed 1 night

Great room and wonderful service!

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AI-generated summary based on recent guest reviews

Location

Quiet, convenient base near major roads and within a short drive of Sesame Place and area attractions. Several guests found it tucked behind office buildings and hard to locate; immediate dining options are limited, though there is a Dunkin’ next door.

Related guest reviews

10

ROBERT

6 Jan 2025

·

Stayed 1 night

I liked the location. What I did not like was finding the hotel once you drove into the location

8

Kelvin

18 Oct 2025

·

Stayed 1 night

It was good and clean. Hard to find Hampton Inn because it was behind office building

10

Karen

10 Dec 2023

·

Stayed 2 nights

In town for a family visit. Second time staying here and will again next time we’re in town. Convenient to major highways. Quiet, safe location with Dunkin Donuts across the parking lot! Complementary breakfast is good with a nice selection.

10

Vic Alfonso

2 Jul 2025

·

Stayed 2 nights

Stayed for two nights with my family. It was great, just 5 miles away from sesame place and close to the highway.

10

Ilona

9 Jul 2024

·

Stayed 2 nights

Was close to Sesame Place, was clean, had a good continental breakfast that was continually restocked and kept clean. Next door to Wegmans if you need anything. Will stay here again.

10

Barbara

12 Oct 2024

·

Stayed 1 night

Very nice , clean breakfast was good the ladies that worked there did a fantastic job . Only issue is it was hard to find even with GPS it was difficult

10

Lucy

21 Aug 2024

·

Stayed 1 night

convenient location, walkable to Dunkin Donuts, and a lot of parking space.

8

Imran

24 Mar 2023

·

Very clean hotel. Staff was super friendly. The property is a bit away from everything and located in an office park.

10

Dominick

11 Jun 2024

·

Stayed 1 night

Very convenient as far as highway access to different locations but still set back enough that you do not hear the highway traffic at night. Close to Newtown & Yardley restaurants and shopping.

10

allie

21 Oct 2024

·

Stayed 1 night

Very nice stay. Good parking and close to highway

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Dining

Complimentary breakfast is widely appreciated for variety and consistent replenishment. Some reviews mention occasional misses, such as subpar or delayed service, overcooked items, or limited special-diet options.

Related guest reviews

6

Daniel

16 Oct 2025

·

Stayed 3 nights

Breakfast was subpar. Everything else is pretty decent.

10

Helen

1 Jan 2026

·

Stayed 7 nights

Staff was professional, our room was clean and breakfast was great.

6

Ashley

8 Dec 2024

·

Stayed 3 nights

Breakfast was about 1.5 hours late opening because they said that no one showed up to prepare it. This was the day of and after Thanksgiving, which was very inconvenient because we had places to be. The staff was very kind and patient as they explained what happened, and handled it well, so I give them credit.

10

David

12 May 2024

·

Stayed 2 nights

Great breakfast buffet

10

Richard

11 Jan 2026

·

Stayed 3 nights

Friendly staff. Good buffet breakfast.

8

Glenda

12 May 2023

·

Stayed 2 nights

Breakfast buffet is the best.

10

Kyrsten

26 Aug 2024

·

Stayed 1 night

Hotel was clean and quiet. The breakfast amenities were great

4

Scott

30 Oct 2025

·

Stayed 1 night

I reserved a room with a whirlpool tub (Jacuzzi) for my birthday working out of town. I thought I’d splurge a little but: the Jacuzzi was in poor shape was missing parts. The smoke alarm went off while I was in the Jacuzzi so I had to cover it with a towel in order to use it.The shower drain cover was off. Something wrong with The faucet in the shower. Just turning in a little bit almost scolded me. The eggs were overcooked as well as the potatoes and they were cold. The coffee in the room was all decaffeinated just what you need waking up to go to work Ot was a big waste of money

6

Michael

22 Jul 2025

·

Stayed 4 nights

Staff was very friendly and helpful. Please have some vegetarian and gluten free options for breakfast. Showers were cold and there were broken chairs at the pool area.

8

Yeni

16 Aug 2025

·

Stayed 2 nights

The place was very clean, had friendly staff, and breakfast was great! Only inconvenience we had was that the elevator wasn’t working and our rooms were in the 3rd floor which wasn’t great since we were traveling with 2 babies and luggage.

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Month	Average price
January	US$105
February	US$104
March	US$104
April	US$142
May	US$158
June	US$187
July	US$170
August	US$160
September	US$136
October	US$148
November	US$129
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $190	17 $179	18 $226	19 $298
20 $144	21 $168	22 $162	23 $152	24 $152	25 $197	26 $197
27 $168	28 $197	29 $197	30 $161

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $215	3
4 $179	5 $151	6 $151	7 $152	8 $210	9	10
11 $173	12 $141	13 $178	14 $134	15 $185	16 $282	17
18 $179	19 $152	20 $146	21 $154	22 $179	23 $387	24 $389
25 $179	26 $133	27 $136	28 $152	29 $120	30 $285	31 $188

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

One Full Bed, Accessible

Room, Accessible

One King Suite Whirlpool

One King Suite

Suite, 1 King Bed, Accessible

Two Double Beds

One King Study Sofabed

One King Bed

Two Double Suite Sofabed

Suite, 2 Double Beds

Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Newtown

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Prices for upcoming dates