Mirabello Hotel
Amenities
Free Wi-Fi
Non-Smoking Rooms
Housekeeping
Bicycle Rental
Luggage Storage
Express Check-In/Check-Out
Property description
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
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Guest reviews
8.5
Very good
Based on 648 verified reviews
Who stays here?
Business
4%
Couple
56%
Family
8%
Group
11%
Solo
18%
What guests think
AI-generated summary based on recent guest reviews
Mirabello Hotel is a budget-friendly, centrally located base in Heraklion with consistently friendly 24/7 staff and very clean rooms; spaces and bathrooms tend to run small, and several guests noted weak shower water pressure.
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10
Corina
28 Apr 2026
·
Stayed 4 nights
Very clean, quiet hotel, had a good rest! Reception staff extremely polite, very friendly and helpful, felt safe and looked after. Cleaning lady also very nice, rooms seeviced daily with fresh towels, property situated very close to city centre.
Very clean, quiet hotel, had a good rest! Reception staff extremely polite, very friendly and helpful, felt safe and looked after. Cleaning lady also very nice, rooms seeviced daily with fresh towels, property situated very close to city centre.
8
Kenneth
4 Nov 2025
·
Stayed 4 nights
The Mirabello is a small family-run hotel. They work hard and with pride. Rooms are immaculate and it is in a very quiet area in old town with two excellent local-folk family tavernas just a few steps away and around the corner. A very budget friendly and safe place to stay in the heart of old town Heraklion.
The Mirabello is a small family-run hotel. They work hard and with pride. Rooms are immaculate and it is in a very quiet area in old town with two excellent local-folk family tavernas just a few steps away and around the corner. A very budget friendly and safe place to stay in the heart of old town Heraklion.
10
Bob
16 Oct 2025
·
Stayed 1 night
Staff very helpful, had good balcony view, very close to market and restaurants
Staff very helpful, had good balcony view, very close to market and restaurants
2
Mojtaba
3 Oct 2025
·
Stayed 1 night
We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !
We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !
10
Shalyn
27 Sept 2025
·
Stayed 1 night
Cute place to stay. Walking distance from port.
Cute place to stay. Walking distance from port.
20,Theotokopoulou st, Heraklion, Greece
Location
With a stay at Mirabello Hotel, you'll be centrally located in Heraklion, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This hotel is 4.1 mi (6.7 km) from Palace of Knossos and 0.1 mi (0.2 km) from Monastery of St. Peter and St. Paul.
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