Hyatt Place Greenville/Haywood
US$121
/ night
Avg. for November
Prices for Hyatt Place Greenville/Haywood
Select dates to see prices and availability
US$121
/ night
Avg. for November
Monthly average prices
Nightly prices at Hyatt Place Greenville/Haywood average US$89 in the cheapest month (January) and US$138 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$89 |
| February | US$97 |
| March | US$117 |
| April | US$110 |
| May | US$120 |
| June | US$134 |
| July | US$120 |
| August | US$100 |
| September | US$97 |
| October | US$138 |
| November | US$121 |
| December | US$100 |
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Nov · US$121
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D
Most expensive: October (~US$138)
Cheapest: January (~US$89)
About this property
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall...
Amenities
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Greenville? This hotel has 1104 square feet (103 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Location
When you stay at Hyatt Place Greenville/Haywood in Greenville, you'll be near the airport, within a 5-minute drive of Haywood Mall and Bob Jones University. This hotel is 2.3 mi (3.6 km) from Greenville Convention Center and 3.8 mi (6.2 km) from Greenville Zoo.
What's nearby
Haywood Mall(0.6 Miles)
Patewood Memorial Hospital(0.7 Miles)
3's Greenville - Golf and Grubhouse(0.8 Miles)
St. Francis Eastside(1 Miles)
Butler Springs Park(1 Miles)
Bob Jones University(2 Miles)
Gower Estates Park(2.1 Miles)
Greenville Convention Center(2.3 Miles)
Roper Mountain Science Center(2.4 Miles)
Timmons Park(2.6 Miles)
Old Towne Shopping Center(2.6 Miles)
Regal Hollywood - Greenville(2.7 Miles)
Wade Hampton Mall Shopping Center(2.9 Miles)
Pleasantburg Shopping Center(3 Miles)
McAlister Square(3.1 Miles)
The preferred airport for Hyatt Place Greenville/Haywood is Greenville-Spartanburg Intl. Airport (GSP)(10 Miles)
Parking
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Pool outdoor
Location
40 West Orchard Park Drive, Greenville, South Carolina, United States of America
Haywood Mall (0.6 Miles)
Patewood Memorial Hospital (0.7 Miles)
3's Greenville - Golf and Grubhouse (0.8 Miles)
St. Francis Eastside (1 Miles)
Butler Springs Park (1 Miles)
Bob Jones University (2 Miles)
Room options
5
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
5
Room (Two Queens and Sofa Bed)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
Air ConditioningWi-Fi (Free)Separate Living Room
5
Room (Two Queens and Sofa Bed, High Floor)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Separate Living Room
5
Room, 1 King Bed (High Floor)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
2
Room, 1 King Bed with Sofa Bed (Speciality)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
2
Room (Two Queens and Sofa Bed, Specialty)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Hyatt Place Greenville/Haywood
7.8
Good
Based on 1,224 verified reviews
Who stays here?
Business
28%
Couple
22%
Family
34%
Group
7%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place Greenville/Haywood, guests often highlight friendly staff, spacious rooms, and a convenient location near shopping, restaurants, and the airport, while also noting ongoing renovations and frequent elevator problems that affect convenience and comfort.
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What guests think
At Hyatt Place Greenville/Haywood, guests often highlight friendly staff, spacious rooms, and a convenient location near shopping, restaurants, and the airport, while also noting ongoing renovations and frequent elevator problems that affect convenience and comfort.
Cleanliness feedback ranges from very clean to reports of dirty floors, mold, pests, and missed room servicing. Facilities can be limited, with pool or bar closures, dark parking, and occasional power or water interruptions. Breakfast quality varies from excellent to poor, and some guests experienced slow check-in or overbooking. Expect a convenient stay with useful space but uneven upkeep and operations.
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AI-generated summary based on recent guest reviews
Facilities
Renovations and repeated elevator outages affected stays, and guests reported occasional pool closures, closed or limited bar/restaurant, dark or constrained parking, and rare power or water interruptions. Some noted missing microwaves or a broken lobby microwave.
Related guest reviews
4
Mark
8 Oct 2023
·
Stayed 2 nights
This property was undergoing construction and had no light in the parking lot after dark.
This property was undergoing construction and had no light in the parking lot after dark.
4
Mandy
17 Apr 2024
·
Stayed 2 nights
Nice hotel with amazing staff! However, everything seems to be closed down. The pool was closed, the bar and restaurant were closed due to renovations, microwave wasn't working, only one staff upfront, no one replenish our room with toiletries, and only one elevator was working for 5 floors of guests ... the good thing was, the room was very spacious with a pull out sofa, sink, refrigerator, desk, etc. Breakfast was eh. Nothing fancy.
Nice hotel with amazing staff! However, everything seems to be closed down. The pool was closed, the bar and restaurant were closed due to renovations, microwave wasn't working, only one staff upfront, no one replenish our room with toiletries, and only one elevator was working for 5 floors of guests ... the good thing was, the room was very spacious with a pull out sofa, sink, refrigerator, desk, etc. Breakfast was eh. Nothing fancy.
6
Jamie
18 Jun 2025
·
Stayed 1 night
No food or bar on site, despite being advertised as such.
No food or bar on site, despite being advertised as such.
4
julia
20 Jan 2025
·
Stayed 1 night
Hotel was advertised as having a coffee place and a bar but had neither. Took almost an hour to get a room after check in time. Room was not clean - hair and random pieces of trash everywhere. Wont stay here again, will go to the Hilton next time
Hotel was advertised as having a coffee place and a bar but had neither. Took almost an hour to get a room after check in time. Room was not clean - hair and random pieces of trash everywhere. Wont stay here again, will go to the Hilton next time
4
Robert
22 Feb 2023
·
Stayed 4 nights
We were without water two of the 4 days we were there. They just handed us a bottle of water and said they had to work on the plumbing. On TWO different days... no refunds, no discounts, and more importantly, NO NOTICE. On the first morning they were cutting the drywall immediately adjacent to our room door. It was very loud and disruptive, scaring my daughter. I have requested call backs from the onsite manager multiple times without a call back. This wasn't my first time at this hotel but it will be my last.
We were without water two of the 4 days we were there. They just handed us a bottle of water and said they had to work on the plumbing. On TWO different days... no refunds, no discounts, and more importantly, NO NOTICE. On the first morning they were cutting the drywall immediately adjacent to our room door. It was very loud and disruptive, scaring my daughter. I have requested call backs from the onsite manager multiple times without a call back. This wasn't my first time at this hotel but it will be my last.
10
Mike
9 Oct 2025
·
Stayed 1 night
One elevator was broken.
One elevator was broken.
10
Kenya
5 Sept 2025
·
Stayed 3 nights
Elevators were broken when we arrived but was accommodated with a first-floor room. The bathroom in our room could have been about a foot or two bigger (very cramped), but otherwise a great stay.
Elevators were broken when we arrived but was accommodated with a first-floor room. The bathroom in our room could have been about a foot or two bigger (very cramped), but otherwise a great stay.
6
Judith
9 Sept 2023
·
Stayed 2 nights
Upon arriving at the hotel, we had to search for parking. There were probably 25-30 spaces available for guests to park and the rest of the, already small, lot was full of construction vehicles and debris. There was no outside lighting and the area was heavily treed, which is lovely, but the trees are in bad shape and don’t allow for any ambient lighting either. When I suggested to the front desk person that these were disconcerting things that should be addressed, she said simply that management keeps saying that improvements are coming and that she too feels unsafe parking and entering the hotel. When I said that I would be complaining and writing a bad yelp review, she said that mine wouldn’t be the first. The elevators are terribly slow. The carpet in our room was ripped. The mattress on the sleeper was stained and there was no bedding. The bathrooms are small and uncomfortable with no ventilation for the steam from the shower. The shower had, what appeared to be, mold/ mildew. We went to the pool the following day and my nephew found two roofing nails on the pool deck and a piece of curled sheet metal IN the pool. There were no towels by the pool and there were yellow jackets in the bushes by the fencing. The positive aspects were the staff. Adele was very pleasant and always smiling and talked with my young nephews quiet amiably. Several other staff members were friendly and provided decent service. The breakfast was good and the water pressure amazing
Upon arriving at the hotel, we had to search for parking. There were probably 25-30 spaces available for guests to park and the rest of the, already small, lot was full of construction vehicles and debris. There was no outside lighting and the area was heavily treed, which is lovely, but the trees are in bad shape and don’t allow for any ambient lighting either. When I suggested to the front desk person that these were disconcerting things that should be addressed, she said simply that management keeps saying that improvements are coming and that she too feels unsafe parking and entering the hotel. When I said that I would be complaining and writing a bad yelp review, she said that mine wouldn’t be the first. The elevators are terribly slow. The carpet in our room was ripped. The mattress on the sleeper was stained and there was no bedding. The bathrooms are small and uncomfortable with no ventilation for the steam from the shower. The shower had, what appeared to be, mold/ mildew. We went to the pool the following day and my nephew found two roofing nails on the pool deck and a piece of curled sheet metal IN the pool. There were no towels by the pool and there were yellow jackets in the bushes by the fencing. The positive aspects were the staff. Adele was very pleasant and always smiling and talked with my young nephews quiet amiably. Several other staff members were friendly and provided decent service. The breakfast was good and the water pressure amazing
10
Ann
18 Aug 2025
·
Stayed 2 nights
Comfort bed Great view Warm pool No microwave on 5&6 floor Lobby microwave broken
Comfort bed Great view Warm pool No microwave on 5&6 floor Lobby microwave broken
6
Vanessa
7 Jul 2025
·
Stayed 1 night
Pool out of service/ TV buffered a lot/ No maintenance tech on duty over the weekend.
Pool out of service/ TV buffered a lot/ No maintenance tech on duty over the weekend.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some rooms and public areas were clean, but many reviews cite dirty or sticky floors, moldy grout or curtains, hair left behind, pests, and inconsistent or missed housekeeping.
Related guest reviews
4
Jaquetta
15 Jun 2025
·
Stayed 2 nights
Hotel bathroom light didn’t work. Dirty towel left in room hanging behind the door. Elevators didn’t work properly. Would not recommend staying there
Hotel bathroom light didn’t work. Dirty towel left in room hanging behind the door. Elevators didn’t work properly. Would not recommend staying there
6
Veronique
19 Nov 2025
·
Stayed 4 nights
The room is spacious and in good condition. However some members of the staff have a bit of an attitude as if you are disturbing them from what they are doing. The front desk area behind the counter is full of strange equipments, including a watering can. We spent 4 days there, on arrival the tissue box was empty and housekeeping never came in to make the bed, empty the garbage cans or check on the toilet paper situation. We took out the garbage ourselves. There are many hotels out there and hopefully I will not use Hyatt again.
The room is spacious and in good condition. However some members of the staff have a bit of an attitude as if you are disturbing them from what they are doing. The front desk area behind the counter is full of strange equipments, including a watering can. We spent 4 days there, on arrival the tissue box was empty and housekeeping never came in to make the bed, empty the garbage cans or check on the toilet paper situation. We took out the garbage ourselves. There are many hotels out there and hopefully I will not use Hyatt again.
6
Amber
23 Nov 2025
·
Stayed 1 night
Hotel overall was dirty. Bugs in water pitcher. Floor dirty in lobby and elevator. Food floor greasy. Incredibly loud at night. Toilets flushing, people walking. Could hear everything. At breakfast all 5 coffee carafes were empty. Frozen meal from the little store was $20….just over all a disappointing stay.
Hotel overall was dirty. Bugs in water pitcher. Floor dirty in lobby and elevator. Food floor greasy. Incredibly loud at night. Toilets flushing, people walking. Could hear everything. At breakfast all 5 coffee carafes were empty. Frozen meal from the little store was $20….just over all a disappointing stay.
8
Robin
28 Nov 2025
·
Stayed 1 night
While the room was acceptable, there was quite a bit of dirt on the floor. Also, the ice bucket and glasses were dirty. We had to go downstairs to get clean ones. Also the soap dispenser in the shower was enptu
While the room was acceptable, there was quite a bit of dirt on the floor. Also, the ice bucket and glasses were dirty. We had to go downstairs to get clean ones. Also the soap dispenser in the shower was enptu
8
Heidi
23 Jul 2025
·
Stayed 1 night
Staff was very friendly and so was the city. Our bathtub wasn’t clean but otherwise it was nice
Staff was very friendly and so was the city. Our bathtub wasn’t clean but otherwise it was nice
6
Robert
11 Jun 2025
·
Stayed 3 nights
First the staff were fantastic. However our room was not. The sofa had pet hair on it, the bathroom was way too small, the grout looked moldy in places, especially around the toilet and the door was hard to close. The a/c rattled all night long. The room refrigerator had its on noisy issues. We loved the lobby and the grounds were very nice. The best part was location and Mrs Beverly who made sure the morning breakfast was nice.
First the staff were fantastic. However our room was not. The sofa had pet hair on it, the bathroom was way too small, the grout looked moldy in places, especially around the toilet and the door was hard to close. The a/c rattled all night long. The room refrigerator had its on noisy issues. We loved the lobby and the grounds were very nice. The best part was location and Mrs Beverly who made sure the morning breakfast was nice.
4
Shannon
14 Feb 2025
·
Stayed 2 nights
Employees were rude and were on cell phones. Room was not clean. Floor was sticky and turned our socks black. Bugs in bathroom floor,two bottles of conditioner instead of shampoo, phone didn't work, crumbs in sofa bed and shower head trickled water. Didn't get room service so we has to go get towels ourself and take out our trash. Elevators were filthy too. Worst hotel stay ever!
Employees were rude and were on cell phones. Room was not clean. Floor was sticky and turned our socks black. Bugs in bathroom floor,two bottles of conditioner instead of shampoo, phone didn't work, crumbs in sofa bed and shower head trickled water. Didn't get room service so we has to go get towels ourself and take out our trash. Elevators were filthy too. Worst hotel stay ever!
4
Sadashiv
13 Aug 2025
·
Stayed 2 nights
Floors in the room, bathroom and isles were dirty and sticky. Bathroom floors were slippery. Didn’t even get water. Instead we were given excuses that water bottles will be delivered after 2-3 days, but we could buy water bottles right behind the reception for $3 per bottle.
Floors in the room, bathroom and isles were dirty and sticky. Bathroom floors were slippery. Didn’t even get water. Instead we were given excuses that water bottles will be delivered after 2-3 days, but we could buy water bottles right behind the reception for $3 per bottle.
6
Lindsay
17 Oct 2023
·
Stayed 2 nights
The staff was absolutely wonderful. They were so very pleasant and nice and helpful. However, when we checked in there is a huge cockroach on the floor that was thankfully dead but that really bothered me. There are also multiple stink bugs crawling in the window area and it didn’t seem like the floor had been vacuumed.
The staff was absolutely wonderful. They were so very pleasant and nice and helpful. However, when we checked in there is a huge cockroach on the floor that was thankfully dead but that really bothered me. There are also multiple stink bugs crawling in the window area and it didn’t seem like the floor had been vacuumed.
6
Joshua
20 Jul 2025
·
Stayed 2 nights
The overall hotel is nice, but the rooms could use an upgrade. The rooms are layed out in such a way that there is so much wasted space. It the “living room” area was moved closer to the door, there could be 2 King Beds instead of 2 Queen Beds. The bathrooms had broken tile and a moldy shower curtain. When there was an issue with the toilet, we had to wait for the front desk associate to bring up a single plunger that had “6th floor only” written on it. Can Hyatt not afford a plunger for each room?
The overall hotel is nice, but the rooms could use an upgrade. The rooms are layed out in such a way that there is so much wasted space. It the “living room” area was moved closer to the door, there could be 2 King Beds instead of 2 Queen Beds. The bathrooms had broken tile and a moldy shower curtain. When there was an issue with the toilet, we had to wait for the front desk associate to bring up a single plunger that had “6th floor only” written on it. Can Hyatt not afford a plunger for each room?
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and modern with comfortable beds, but several mention small bathrooms, awkward layouts, poor light blocking or noise, and occasional in-room equipment issues such as blinds, fridge, coffee maker, or phone.
Related guest reviews
10
Tashe
20 Aug 2025
·
Stayed 1 night
Very nice room. Wish the view was better but it was still nice ! Thank you
Very nice room. Wish the view was better but it was still nice ! Thank you
10
Kathleen
30 Jul 2024
·
Stayed 2 nights
Very clean, quiet. Great breakfast. Best we have had at a hotel in years. Only issue was lighting in the room. Very dim in most areas.
Very clean, quiet. Great breakfast. Best we have had at a hotel in years. Only issue was lighting in the room. Very dim in most areas.
6
Kyle
2 Feb 2024
·
Stayed 2 nights
Elevator was slow and panel was loose. Hardwood floors outside elevator and in my room escalated noise in my room. No phone, complimentary water, or “do not disturb sign” Didn’t have room cleaned after my first night stay still without a sign to put on my door.
Elevator was slow and panel was loose. Hardwood floors outside elevator and in my room escalated noise in my room. No phone, complimentary water, or “do not disturb sign” Didn’t have room cleaned after my first night stay still without a sign to put on my door.
8
Ellen
9 Feb 2024
·
Stayed 1 night
The desk and service staff, the comp breakfast, were great. The hotel needs work, though our room was nice enough and fairly recently renovated. The elevators seem like they're on their last leg, and the common areas are a bit more rundown than I expect from the Hyatt chain. Some of the coffee cups in our room were not clean on arrival, which was unpleasant. The shower had good water pressure. The beds are fine, not great. Pillows are the wrong firmness for the mattress, but fine for a night or 2. Had the price been much higher, I'd be more upset by the quality of this stay.
The desk and service staff, the comp breakfast, were great. The hotel needs work, though our room was nice enough and fairly recently renovated. The elevators seem like they're on their last leg, and the common areas are a bit more rundown than I expect from the Hyatt chain. Some of the coffee cups in our room were not clean on arrival, which was unpleasant. The shower had good water pressure. The beds are fine, not great. Pillows are the wrong firmness for the mattress, but fine for a night or 2. Had the price been much higher, I'd be more upset by the quality of this stay.
8
Kera
26 Oct 2025
·
Stayed 1 night
Bed 10/10 room was 5/10 as we had a room in the back 318 and the streetlight shine bring the entire night. 😕 No drapes in the room but simply a shade that did not block the lamp post so literally a bright street light laminated the entire room.
Bed 10/10 room was 5/10 as we had a room in the back 318 and the streetlight shine bring the entire night. 😕 No drapes in the room but simply a shade that did not block the lamp post so literally a bright street light laminated the entire room.
6
Philip
3 Apr 2025
·
Stayed 4 nights
Our stay was good. The only complaints were that the mattresses needed to be replaced (backache) and the elevator was slow and needed cleaning and maintenance. Only one was operational. The room was spacious and comfortable.
Our stay was good. The only complaints were that the mattresses needed to be replaced (backache) and the elevator was slow and needed cleaning and maintenance. Only one was operational. The room was spacious and comfortable.
10
Kenya
5 Sept 2025
·
Stayed 3 nights
Elevators were broken when we arrived but was accommodated with a first-floor room. The bathroom in our room could have been about a foot or two bigger (very cramped), but otherwise a great stay.
Elevators were broken when we arrived but was accommodated with a first-floor room. The bathroom in our room could have been about a foot or two bigger (very cramped), but otherwise a great stay.
10
Aaron
14 Feb 2024
·
Stayed 1 night
The room is nicely remodeled. One of the elevators is under repair and the other one is dirty, but some of this is to be expected from a property under remodeling construction.
The room is nicely remodeled. One of the elevators is under repair and the other one is dirty, but some of this is to be expected from a property under remodeling construction.
10
Janet
19 Aug 2025
·
Stayed 1 night
It was clean and modern with plenty of room
It was clean and modern with plenty of room
6
Joshua
20 Jul 2025
·
Stayed 2 nights
The overall hotel is nice, but the rooms could use an upgrade. The rooms are layed out in such a way that there is so much wasted space. It the “living room” area was moved closer to the door, there could be 2 King Beds instead of 2 Queen Beds. The bathrooms had broken tile and a moldy shower curtain. When there was an issue with the toilet, we had to wait for the front desk associate to bring up a single plunger that had “6th floor only” written on it. Can Hyatt not afford a plunger for each room?
The overall hotel is nice, but the rooms could use an upgrade. The rooms are layed out in such a way that there is so much wasted space. It the “living room” area was moved closer to the door, there could be 2 King Beds instead of 2 Queen Beds. The bathrooms had broken tile and a moldy shower curtain. When there was an issue with the toilet, we had to wait for the front desk associate to bring up a single plunger that had “6th floor only” written on it. Can Hyatt not afford a plunger for each room?
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AI-generated summary based on recent guest reviews
Service
Many guests praised friendly, helpful staff and smooth events, yet recurring complaints involve rude or unresponsive interactions, rooms not ready, slow check-in, or overbooking and communication gaps.
Related guest reviews
8
Phillip
3 Feb 2025
·
Stayed 4 nights
Front desk was overall friendly and attentive-always a plus. I did ask for towel service and was given two wash cloths and the floor mat with assurance of receiving towels-never happened. A bummer but I always carry towels with me in case of emergency.
Front desk was overall friendly and attentive-always a plus. I did ask for towel service and was given two wash cloths and the floor mat with assurance of receiving towels-never happened. A bummer but I always carry towels with me in case of emergency.
10
Andrea
29 Nov 2025
·
Stayed 1 night
First time staying here the guest service lady was very nice from the first call when I called the office up until check it !!!
First time staying here the guest service lady was very nice from the first call when I called the office up until check it !!!
2
Sherell
16 Feb 2025
·
Stayed 1 night
Didn't get to check and was told ther hotel was overbooked when i tried checking in.
Didn't get to check and was told ther hotel was overbooked when i tried checking in.
2
Jacquelin
18 Feb 2025
·
Stayed 1 night
I can't really rate the property because I didn't get my room. My flight was delayed so I called and let them know I would be late but was still coming. She said as long as it was by 2 am. Upon landing it was 1:30 so I called again saying I'm still coming. I was informed they were sold out and had no room. I booked and had already paid for my room. I was told to call expedia to find something else. At 1:40 am. I'm giving a star because 15 mins later she called back and said their downtoen location had a room. The downtown location were fantastic to us. They were confused by the whole situation.
I can't really rate the property because I didn't get my room. My flight was delayed so I called and let them know I would be late but was still coming. She said as long as it was by 2 am. Upon landing it was 1:30 so I called again saying I'm still coming. I was informed they were sold out and had no room. I booked and had already paid for my room. I was told to call expedia to find something else. At 1:40 am. I'm giving a star because 15 mins later she called back and said their downtoen location had a room. The downtown location were fantastic to us. They were confused by the whole situation.
10
Boston
29 Jul 2025
·
Stayed 2 nights
the staff at this hotel is wonderful
the staff at this hotel is wonderful
2
Chanel
23 May 2025
·
Stayed 2 nights
Upon check-out, I was disheartened by the lack of professionalism and courtesy shown by the front desk manager. As my key cards were collected, there was no greeting, inquiry about my stay, or expression of appreciation. Instead, I was met with a curt, “What’s the room number?” followed by, “The $50 will be put back on your card in 5–7 days.” This interaction felt transactional and dismissive, and it left a poor final impression of your establishment. When I booked my stay, I paid an additional amount for a high-rise room with a city view. Instead, I was placed on the third floor near the elevator, which significantly detracted from the experience. The “city view” was virtually nonexistent—limited by an obstructive balcony structure—and the location near the elevator resulted in excessive noise and constant disruption. Throughout my stay, the noise level on the third floor was unacceptable. Doors were slamming, guests were laughing and shouting in the hallways, and there was even someone yelling inside the elevator as it passed by my floor. I asked the front desk staff about the situation, only to be told—rather irritably—that they were the manager and had just arrived. While they mentioned the possibility of moving rooms, I returned after breakfast and was unable to locate the staff member to follow up. There appeared to be little interest or empathy regarding my concerns. I can' add the rest, but my room AC was very loud and people on the floor were extremely loud.
Upon check-out, I was disheartened by the lack of professionalism and courtesy shown by the front desk manager. As my key cards were collected, there was no greeting, inquiry about my stay, or expression of appreciation. Instead, I was met with a curt, “What’s the room number?” followed by, “The $50 will be put back on your card in 5–7 days.” This interaction felt transactional and dismissive, and it left a poor final impression of your establishment. When I booked my stay, I paid an additional amount for a high-rise room with a city view. Instead, I was placed on the third floor near the elevator, which significantly detracted from the experience. The “city view” was virtually nonexistent—limited by an obstructive balcony structure—and the location near the elevator resulted in excessive noise and constant disruption. Throughout my stay, the noise level on the third floor was unacceptable. Doors were slamming, guests were laughing and shouting in the hallways, and there was even someone yelling inside the elevator as it passed by my floor. I asked the front desk staff about the situation, only to be told—rather irritably—that they were the manager and had just arrived. While they mentioned the possibility of moving rooms, I returned after breakfast and was unable to locate the staff member to follow up. There appeared to be little interest or empathy regarding my concerns. I can' add the rest, but my room AC was very loud and people on the floor were extremely loud.
10
Debra
25 Aug 2025
·
Stayed 1 night
Very nice room for a very affordable price! Very clean place. All of the members of staff were very friendly and helpful with any questions I had. Would recommend this hotel!
Very nice room for a very affordable price! Very clean place. All of the members of staff were very friendly and helpful with any questions I had. Would recommend this hotel!
10
Shonika
29 Jun 2025
·
Stayed 2 nights
My stay was nice! The staff is so friendly and helpful. I had an event here and it couldn't have gone any smoother. The manager Deangelo was extraordinary. I would definitely book this hotel again.
My stay was nice! The staff is so friendly and helpful. I had an event here and it couldn't have gone any smoother. The manager Deangelo was extraordinary. I would definitely book this hotel again.
10
Teresa
16 Apr 2023
·
Stayed 2 nights
The staff was exceptional! They were friendly, polite, and helpful! The staff was what made my review excellent!
The staff was exceptional! They were friendly, polite, and helpful! The staff was what made my review excellent!
6
Sherell
2 Mar 2025
·
Stayed 1 night
I tried to check in at 4:30pm and was told my room wasn't ready yet and to come back in an hour. Check in is at 3 and yet my room wasn't ready when I tried to check in at 4:30.
I tried to check in at 4:30pm and was told my room wasn't ready yet and to come back in an hour. Check in is at 3 and yet my room wasn't ready when I tried to check in at 4:30.
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AI-generated summary based on recent guest reviews
Location
Convenient setting near Haywood Mall, restaurants, shopping, I-385 access, and the airport, with easy reach to downtown Greenville.
Related guest reviews
8
Charlene
21 Dec 2024
·
Stayed 2 nights
Staff was great and pleasant. Room was clean and spacious. Blinds did not work in my room so I couldn’t open them. Elevators need a little updating. Restaurant/bar is not open for dinner/evening service. Market doesn’t sell wine, so bring your own if you want a beverage after a long day at work. Breakfast was good each day with main dishes different from the prior day. I felt safe traveling alone on a business trip. I will stay here again as I have many times. It is convenient with easy access to 385, restaurants and shopping. The airport is close by as well.
Staff was great and pleasant. Room was clean and spacious. Blinds did not work in my room so I couldn’t open them. Elevators need a little updating. Restaurant/bar is not open for dinner/evening service. Market doesn’t sell wine, so bring your own if you want a beverage after a long day at work. Breakfast was good each day with main dishes different from the prior day. I felt safe traveling alone on a business trip. I will stay here again as I have many times. It is convenient with easy access to 385, restaurants and shopping. The airport is close by as well.
10
Michael Karl
28 Sept 2024
·
Stayed 1 night
This is a great location to have a business meeting. It is relatively close to the airport.
This is a great location to have a business meeting. It is relatively close to the airport.
8
Matthew
7 Apr 2024
·
Stayed 2 nights
Very clean hotel, nice and spacious rooom. Conveniently located near downtown
Very clean hotel, nice and spacious rooom. Conveniently located near downtown
10
Minh
5 Sept 2024
·
Stayed 2 nights
The staff is super helpful and friendly, Room is liltle small but clean and modern. Best location around with a lot of shopping, entertainment and restaurants.
The staff is super helpful and friendly, Room is liltle small but clean and modern. Best location around with a lot of shopping, entertainment and restaurants.
10
Donna
30 Mar 2023
·
Stayed 2 nights
Convenient location
Convenient location
8
Nicole
5 Apr 2024
·
Stayed 1 night
Overnight trip with the family to Greenville to see a show. Checking in was great, very fast. Front desk agent was very friendly. Rooms were very nice, modern, clean. Bathroom was smaller than expected, with sink inside the room rather than in the bathroom and toilet was lower than expected. But it didnt take away from the experience.
Overnight trip with the family to Greenville to see a show. Checking in was great, very fast. Front desk agent was very friendly. Rooms were very nice, modern, clean. Bathroom was smaller than expected, with sink inside the room rather than in the bathroom and toilet was lower than expected. But it didnt take away from the experience.
10
Kyle
5 Aug 2025
·
Stayed 1 night
Great hotel in an amazing area !
Great hotel in an amazing area !
10
Louise
23 Jun 2025
·
Stayed 1 night
Friendly staff, ideal location.
Friendly staff, ideal location.
10
David
9 Jan 2025
·
Stayed 2 nights
Proximity to shopping and food. We always stay here when in Greenville.
Proximity to shopping and food. We always stay here when in Greenville.
10
Michael
10 Aug 2025
·
Stayed 1 night
Easy check in, restaurants and Publix are very close
Easy check in, restaurants and Publix are very close
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AI-generated summary based on recent guest reviews
Dining
Breakfast ranges from excellent and varied to disappointing with empty coffee, cold items, or messy areas; multiple reviews note the bar/restaurant or café was closed or unavailable despite listings.
Related guest reviews
8
Lezlie
20 Jan 2025
·
Stayed 1 night
I absolutely loved my room. I had a room with 2 double beds. Very spacious. The bed was very comfortable and I got a great night's sleep. The staff was also very friendly. Checking in and out was great. The only downside was one of the elevators was not working quite right. The door kept sticking before it closed. The other was breakfast. All the carafes that hold coffee were empty and the hot food was all cold. Maybe they want you to warm it up yourself in the microwave but ya breakfast was rather disappointing. Other than that I thought everything was great and will probably stay here again if I need to come back to Greenville
I absolutely loved my room. I had a room with 2 double beds. Very spacious. The bed was very comfortable and I got a great night's sleep. The staff was also very friendly. Checking in and out was great. The only downside was one of the elevators was not working quite right. The door kept sticking before it closed. The other was breakfast. All the carafes that hold coffee were empty and the hot food was all cold. Maybe they want you to warm it up yourself in the microwave but ya breakfast was rather disappointing. Other than that I thought everything was great and will probably stay here again if I need to come back to Greenville
4
julia
20 Jan 2025
·
Stayed 1 night
Hotel was advertised as having a coffee place and a bar but had neither. Took almost an hour to get a room after check in time. Room was not clean - hair and random pieces of trash everywhere. Wont stay here again, will go to the Hilton next time
Hotel was advertised as having a coffee place and a bar but had neither. Took almost an hour to get a room after check in time. Room was not clean - hair and random pieces of trash everywhere. Wont stay here again, will go to the Hilton next time
10
BRANDON
2 Mar 2024
·
Stayed 2 nights
Room was clean with a great view of Greenville. The staff was friendly and very helpful. The breakfast had a good variety and the fruit was delicious. I will definitely stay here again.
Room was clean with a great view of Greenville. The staff was friendly and very helpful. The breakfast had a good variety and the fruit was delicious. I will definitely stay here again.
8
Charles
20 Jun 2025
·
Stayed 3 nights
Breakfast was good
Breakfast was good
6
Candice
10 Nov 2024
·
Stayed 1 night
Online this hotel shows that it had access to a bar within the hotel. Upon check-in, we were advised that the bar was closed as they did not have a current liquor license and they only offered food to go upstairs as part of room service. Our whole reason for picking this particular hotel was because it had a bar and we were very disappointed. This should have been updated on all marketing platforms.
Online this hotel shows that it had access to a bar within the hotel. Upon check-in, we were advised that the bar was closed as they did not have a current liquor license and they only offered food to go upstairs as part of room service. Our whole reason for picking this particular hotel was because it had a bar and we were very disappointed. This should have been updated on all marketing platforms.
8
Chasity
11 Aug 2025
·
Stayed 1 night
Staff was great. Breakfast was horrible
Staff was great. Breakfast was horrible
8
Cissy
1 Jan 2025
·
Stayed 2 nights
Everything was great other than the breakfast has really gone downhill since COVID. Prior to that they had the best breakfast!!
Everything was great other than the breakfast has really gone downhill since COVID. Prior to that they had the best breakfast!!
8
Brandy
2 Jun 2025
·
Stayed 1 night
The reakfast area coulsnt keep up. The hallways smelled like wet dog. Rooms were clean.
The reakfast area coulsnt keep up. The hallways smelled like wet dog. Rooms were clean.
8
Paula
1 Jun 2025
·
Stayed 1 night
The property was fine. Bed and pillows were comfortable. Breakfast was wonderful. My biggest issue was dealing with Expedia. They charged me $121 for my 1 night stay. When I left the hotel I got a copy of my invoice for my stay and it was $90. Expedia charged me $31 more. I would have been better off just dealing with the hotel.
The property was fine. Bed and pillows were comfortable. Breakfast was wonderful. My biggest issue was dealing with Expedia. They charged me $121 for my 1 night stay. When I left the hotel I got a copy of my invoice for my stay and it was $90. Expedia charged me $31 more. I would have been better off just dealing with the hotel.
10
Lisa
10 Aug 2024
·
Stayed 4 nights
This was a phenomenal seamless stay. Extremely helpful and friendly staff. Breakfast was amazing. Beds comfortable and my room was safe secure very clean. The pool was clean and refreshing. Totally enjoyed my stay. Will recommend and stay again .
This was a phenomenal seamless stay. Extremely helpful and friendly staff. Breakfast was amazing. Beds comfortable and my room was safe secure very clean. The pool was clean and refreshing. Totally enjoyed my stay. Will recommend and stay again .
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AI-generated summary based on recent guest reviews
10
Claudia
2 weeks ago
·
Stayed 1 night
The place was clean and nice staff also the food was so good specially the coffe definitely I ll book again when I visit my family
The place was clean and nice staff also the food was so good specially the coffe definitely I ll book again when I visit my family
6
Cathy
2 weeks ago
·
Stayed 2 nights
The cup in the coffee maker had dried coffee on it. There was a used quip in the floor in the bathroom. Bottom of shower curtain mildewed. No sodas anywhere. But cleanliness was of most concern
The cup in the coffee maker had dried coffee on it. There was a used quip in the floor in the bathroom. Bottom of shower curtain mildewed. No sodas anywhere. But cleanliness was of most concern
10
Tyra
2 weeks ago
·
Stayed 2 nights
Very pleasant experience. Staff was very helpful and the property was very clean. They were in the process of a remodel, but you couldn’t really tell. The only downside was the wait for the elevator. It was really slow. However, it did not take away from the overall experience. I highly recommend and would stay here again. I appreciated the complimentary bottled water they offered daily.
Very pleasant experience. Staff was very helpful and the property was very clean. They were in the process of a remodel, but you couldn’t really tell. The only downside was the wait for the elevator. It was really slow. However, it did not take away from the overall experience. I highly recommend and would stay here again. I appreciated the complimentary bottled water they offered daily.
6
Tawney
3 weeks ago
·
Stayed 1 night
Our room was not fully cleaned.
Our room was not fully cleaned.
6
Patrick
3 weeks ago
·
Stayed 2 nights
Our room was to be cleaned daily. They didn't clean the 2 glass coffee cups, didn't replenish coffee, took the bath matt and didn't give us a new one.
Our room was to be cleaned daily. They didn't clean the 2 glass coffee cups, didn't replenish coffee, took the bath matt and didn't give us a new one.
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about Hyatt Place Greenville/Haywood
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.
What is the location of the property in relation to key landmarks?
The hotel is located near the airport, within a 5-minute drive of Haywood Mall and Bob Jones University. It is 2.3 miles from the Greenville Convention Center and 3.8 miles from the Greenville Zoo.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available from July to October, with access from 10:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Up to 4 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers connecting/adjoining rooms, which are subject to availability and can be requested in advance. Specific details about extra beds or cribs are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: 147.27144884353638USD
- 2026-11-11: 94.34024838226318USD
- 2026-11-12: 96.32677736206055USD
- 2026-11-13: 146.96624969535827USD
- 2026-11-14: NO DATA
- 2026-11-15: 120.9438782082367USD
- 2026-11-16: 92.00598709144593USD
- 2026-11-17: 189.2316838863373USD
- 2026-11-18: 126.9892595489502USD
- 2026-11-19: 107.24037719306946USD
- 2026-11-20: 203.68559383621218USD
- 2026-11-21: 200.13370223510742USD
- 2026-11-22: 103.4751086341095USD
- 2026-11-23: 76.19569762630464USD
- 2026-11-24: 77.1396984867096USD
- 2026-11-25: 84.65950072196961USD
- 2026-11-26: 86.53676756011963USD
- 2026-11-27: 97.83257323699952USD
- 2026-11-28: 100.64311451889039USD
- 2026-11-29: 97.83257323699952USD
- 2026-11-30: 87.4807684205246USD
- 2026-12-01: 89.35803525867463USD
- 2026-12-02: 95.01130553844452USD
- 2026-12-03: 121.34672415184022USD
- 2026-12-04: 323.803512563324USD
- 2026-12-05: 350.8241604098511USD
- 2026-12-06: 103.4751086341095USD
- 2026-12-07: 81.83823302341462USD
- 2026-12-08: 91.24604544548035USD
- 2026-12-09: 92.19003783988953USD
- 2026-12-10: 90.30203611907959USD
- 2026-12-11: 87.75490583015443USD
- 2026-12-12: 92.19003783988953USD
- 2026-12-13: 92.19003783988953USD
- 2026-12-14: 87.37734781597138USD
- 2026-12-15: 86.53676756011963USD
- 2026-12-16: 92.19003783988953USD
- 2026-12-17: 95.01130553844452USD
- 2026-12-18: 85.59277516571045USD
- 2026-12-19: 82.77150746715546USD
- 2026-12-20: 88.42476928092957USD
- 2026-12-21: 82.77150746715546USD
- 2026-12-22: 85.59277516571045USD
- 2026-12-23: 85.59277516571045USD
- 2026-12-24: 75.25170523189546USD
- 2026-12-25: 82.77150746715546USD
- 2026-12-26: 83.71550832756043USD
- 2026-12-27: 87.4807684205246USD
- 2026-12-28: 77.1396984867096USD
- 2026-12-29: 88.42476928092957USD
- 2026-12-30: 88.42476928092957USD
- 2026-12-31: 98.97880133880616USD
- 2027-01-01: 78.07297293045045USD
- 2027-01-02: 93.12330381763459USD
- 2027-01-03: 107.79820165557862USD
- 2027-01-04: 94.06731314403534USD
- 2027-01-05: 86.53676756011963USD
- 2027-01-06: 88.42476928092957USD
- 2027-01-07: 89.35803525867463USD
- 2027-01-08: 83.71550832756043USD
- 2027-01-09: 87.4807684205246USD
- 2027-01-10: 90.30203611907959USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- The seasonal pool will be open from May to October.
- Pool access available from 10:00 AM to 10:00 PM.
- Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- A car is recommended for transportation to and from this property.
- Pet fee: USD 100.00 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Pool outdoor
Services
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Snack Bar/Deli
Internet
Free wi-fi
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite