Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 25 per pet per night, varying based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas, including rooms and bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Tanger Outlets Lancaster and Dutch Wonderland, 4.9 mi (7.9 km) from Sight and Sound Theatre, and 2.3 mi (3.7 km) from American Music Theatre Lancaster.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per day, subject to availability. Advance request is required for confirmation.

Lancaster Suites Hotel in Lancaster USA

Average nightly price at Lancaster Suites by month, last 12 months (USD)
Month	Average price
January	US$74
February	US$81
March	US$87
April	US$85
May	US$102
June	US$109
July	US$98
August	US$97
September	US$96
October	US$120
November	US$93
December	US$82

What guests think

Across many reviews, Lancaster Suites earns frequent praise for spacious, generally clean rooms, friendly staff, and convenient access to Lancaster attractions, while recurring concerns include highway noise and a breakfast that some guests find limited or inconsistent.

Many guests also note the entrance and signage are hard to spot, and some rooms show musty odors or maintenance wear. Pet-friendly policies, ample parking, and basic amenities like self-service laundry are appreciated, but there is no pool. Expect a budget-friendly base with roomy suites and some trade-offs tied to the building’s age and setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly with plenty of parking and a self-service laundry; some reviews note there is no pool, and a couple note the gym locked or the business center missing.

Related guest reviews

10

Paula

30 Mar 2025

·

Stayed 2 nights

Great location easy parking hotel very clean

8

David

1 Sept 2025

·

Stayed 4 nights

Pros: A very clean and pleasant place to stay. Breakfast was ok, having standard continental fare plus oatmeal and hard-boiled eggs. Good TV channel selections. Cons: The pillows were absolutely awful and the wifi was spotty at best. The self-advertised "business center" doesn't exist. The "gym" door was locked all the time for some reason.

10

Wendy

24 Mar 2025

·

Stayed 2 nights

Comfortable and clean. Pet friendly, staff was wonderful.

8

Jere

19 Aug 2025

·

Stayed 2 nights

Lots of parking available. Easy check in. Room was a nice size. Quiet. Free breakfast. Room had a fridge and microwave. Plus there was a Walmart a quick drive away. Right near the highway. Would consider staying there again

8

Lisa

4 Oct 2025

·

Stayed 1 night

This is a good basic hotel room with everything you need for an overnight stay. The dog lawn out the back was grassy and large to walk the dogs.

8

Laura

26 May 2025

·

Stayed 3 nights

Overall very clean, AC works great has self service laundry on site, ice machine and good coffee. I would stay again. I didn’t like the water pressure in the shower! Water was barely running. Also got charged double fees but was told they going to fall off automatically and I got my receipt for the proper amount. We will see..

10

Elizabeth

30 Nov 2024

·

Stayed 2 nights

Able to bring the dog. Very easy check in. Staff very friendly. Very nice breakfast offered. Very clean! Would recommend and come again.

10

Eileen

28 May 2025

·

Stayed 1 night

Good location, clean, friendly and cost effective. No pool if that matters to you but for a quiet night’s rest you can’t beat it.

10

Josephine

29 Nov 2025

·

Stayed 2 nights

Hawthorn never disappoints. I love coming here. So clean, quiet and parking is always available.

10

Meredeth

15 Aug 2025

·

Stayed 4 nights

We’ve stayed here many times before it changed owners. If the name hadn’t changed, we wouldn’t have known the difference. Great place. Very clean. Dog friendly. Great food. Great price.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests highlight clean rooms and common areas, but recurring reports mention musty or mildew odors, occasional mold, and sporadic housekeeping lapses (e.g., missed cleaning or dirty fixtures).

Related guest reviews

2

Christina

20 Jul 2025

·

Stayed 1 night

As soon as we walked into our room it smelled of mildew. Very overwhelming. If we had the time, we would have asked for a new room but we were heading to a wedding and unfortunately did not have the time to talk to the front desk. The room definitely was in need of major updates. We also had a huge cobweb that went from the light on the nightstand to the ceiling.

2

Thomas

22 Jun 2025

·

Stayed 2 nights

Extremely Disappointed – Misleading Description, Allergens, and Mold ★☆☆☆☆ I booked this hotel through Expedia based on the room description and photos, but what we received was nothing like what was advertised. The room was not only different from what was promised, but also in poor condition—thick dust everywhere that immediately triggered allergies for both myself and my young daughter. Even worse, we found visible mold in the room—an unacceptable health risk, especially for a child. It’s clear that cleanliness and guest safety are not priorities here. We were extremely uncomfortable and had trouble sleeping due to our allergy symptoms and concern about the air quality. I am requesting a partial or full refund for this stay, as this experience did not remotely match what we paid for or expected. I’m extremely disappointed and hope Expedia and the hotel take this seriously and make it right.

6

Tim

7 Sept 2025

·

Stayed 2 nights

We were disappointed with the room. It had a very strong musty smell and there were spots on the walls were there was mold

10

Debbie

13 Nov 2025

·

Stayed 1 night

The room was very clean, the breakfast was plentiful and the staff was friendly.

10

Gina

19 Apr 2025

·

Stayed 2 nights

Very clean hotel. Nice staff. Housekeeping staff was lovely, very helpful.

8

Randy

19 Sept 2025

·

Stayed 1 night

This was a very nice hotel. The room was very spacious and quite comfortable. The road noise was minimal. The breakfast area was clean and seemed to be kept up well, though use of the toaster kept tripping a breaker. The staff was very accommodating and friendly. If we have a need to book a hotel in Lancaster again, I'm sure we'll think of Lancaster Suites.

4

Jac-Lyn

17 Aug 2023

·

Stayed 1 night

My room had bed bugs

2

Diana

3 Mar 2025

·

Stayed 2 nights

My room was not clean. Microwave was filthy and the bathroom sink and surrounding area was dirty.

4

Anthony

8 Oct 2024

·

Stayed 1 night

Arrived with two young children after a long day of traveling and a wonderful day spent at Dutch Wonderland. As the wife prepared the children for bed, I inspected the beds and general cleanliness of the room, only to discover dog feces in multiple places including next to the bed and in the closet. After reporting this to the front desk, they offered to clean it, which they did with wipes and a quick spray of the two areas. The general manager, whom I called on Monday made herself unavailable to speak with me, but told her associate to let me know that since they cleaned the poop, that I would not be compensated in any way. If a hotel is going to allow pets, the floors should not be carpeted so proper cleaning and sanitizing can be done for the next guest. This hotel has dark brown carpeting, perfect for hiding filth. Disgraceful customer service, especially in the hospitality business. The front desk person who cleaned the poop was completely unapologetic. Stay somewhere else.

10

Heather

9 Nov 2025

·

Stayed 2 nights

We LOVED Lancaster Suites!! The rooms were spacious and clean. There were seating options, a nice mini fridge with freezer, extra sink, prep area, big closet, and comfy beds. The staff were EXCELLENT!! Breakfast included hot and cold options and was always well stocked. We will definitely stay here again!

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Rooms

Rooms are generally spacious and comfortable with useful kitchenettes, though several guests find beds or pillows too firm, layouts awkward, and some rooms noisy due to the highways; decor can feel dated in places.

Related guest reviews

6

Jennifer

3 Aug 2025

·

Stayed 3 nights

Rooms were clean and spacious, but layout pretty strange with the bathroom right next to the bed with no ventilation in the bathroom. The kitchenette was also in the bathroom area..! We stayed 3 nights. This was a nonsmoking hotel, but every afternoon and evening we came back to the hotel our entire hallway on our floor wreaked of marijuana. We reported it to the front desk clerk. A couple hours later we returned to the hotel and 2 girls came walking from outside around the back of the hotel, followed by the hotel desk clerk we had reported the marijuana smell on our floor too, which raised some other questions in our mind. We rode the elevator up to our floor and the girls both smelled terribly of marijuana. Maybe we this is the norm for this hotel and we are the abnorm now, but we chose this hotel as a nonsmoking hotel but clearly it was not and since we do not smoke marijuana the smell was very unbearable and unpleasant to us.

8

Mark

1 Jul 2025

·

Stayed 3 nights

The room was clean and very nice size. Bathroom also clean and adequate. The king bed was very hard and uncomfortable for us. The breakfast was lacking, coffee creamers empty and frozen pastries. Fortunately there are many choices with a couple minutes of the hotel for food.

8

john

20 Oct 2025

·

Stayed 1 night

Room was spacious and clean. unfortunately hotel is located between two highways and you could hear trucks all night. Breakfast could define upgraded

2

Ardena

17 Oct 2025

·

Stayed 1 night

Area very loud by major road at night! Hotel is very very dated!!! Furniture looks like it’s fixing to fall apart, it’s so old! Mattress in room felt like I was sleeping on the floor, it was so hard. It would have been nice if they had fresh fruit such as bananas, oranges, or apples for breakfast.

8

Randy

19 Sept 2025

·

Stayed 1 night

This was a very nice hotel. The room was very spacious and quite comfortable. The road noise was minimal. The breakfast area was clean and seemed to be kept up well, though use of the toaster kept tripping a breaker. The staff was very accommodating and friendly. If we have a need to book a hotel in Lancaster again, I'm sure we'll think of Lancaster Suites.

10

Jaime

26 Aug 2025

·

Stayed 1 night

Check in/out was quick and easy. Room was spacious and comfortable. Be advised hitel faces highway so a bit on the noisy side with front rooms. Inside hotel was quiet, and had a simple selection of breakfast foods to get you going. Was a great place to stay for the price i paid!

10

Nisson

2 Sept 2025

·

Stayed 1 night

Very clean and spacious. We had a very pleasant stay.

8

Pamela

20 Sept 2025

·

Stayed 2 nights

The room was clean enough but the beds and pillows were very uncomfortable. We would probably not stay there again..

10

Pamela

1 Sept 2025

·

Stayed 1 night

Excellent room layout. Spacious and comfortable. Delicious hot breakfast. Comfortable bed. Clean.

6

Joan

8 Dec 2024

·

Stayed 1 night

The bed was too hard for my taste and the pillows were almost spherical and hard. The layout of the room was awkward.

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Service

Staff are frequently described as friendly, helpful, and accommodating (including early check-in), though a few guests report issues such as slow or inattentive service and billing errors.

Related guest reviews

6

Ellen

20 Oct 2024

·

Stayed 1 night

The stay was fine. We were in the area for only one night, and the room was adequate. The included breakfast was mediocre. It was as expected for the price. My issue is that I paid for the booking through hotels.com, and the Hawthorn Inn charged me for the stay a second time when we checked out. I have spoken with the hotel and with a rep from hotels.com, and provided multiple documentations of the double charge, and no one has issued a refund. The hotel refuses to acknowledge that they charged my card despite providing copies of my credit card statement.

4

Dhaval

9 Jun 2024

·

Stayed 1 night

The place was "OK" - you can tell they had given certain things a face lift (namely in the bathroom). I would hardly classify the rooms as "suites" (space-wise). The biggest complaint I have is that we left our kids' pillows in our room upon check-out. When I came back a few hours later (since we were still in the area after the kids' tournament), I spoke to the lady at the front desk, and she didn't seem to care to help. She said the room has already been given to someone. She didn't seem to mind that they could be using our pillows (which had a totally different pillow cover, vs the white ones provided by the hotel). All she said is that there's no manager on duty over the weekend. Not only did she have no idea what to do, my problem is that she didn't care. The staff from the day that I checked in, and when I checked out in the morning were fine, though.

10

Terry Ann

25 Nov 2023

·

Stayed 4 nights

Outstanding Service.

6

Gerald

10 Oct 2025

·

Stayed 1 night

The start was nice. I received double charges and I am having trouble resolving the charges

10

Laurie

19 Aug 2025

·

Stayed 1 night

The gentleman behind the reception desk was very kind and helpful with ideas of things to do in the area.

10

Ernestine

7 Oct 2025

·

Stayed 1 night

This was by far one of the best hotels we have stayed at in Lancaster. Front desk clerks were very accomodating. My group came early and we had no problem getting into our rooms early. Service excellent. Rooms excellent. Food was wonderful. Looking forward to my next stay there.

10

Patrick

5 Jun 2025

·

Stayed 1 night

This is my second stay with Lancaster Suites and there will be more. Clean with just enough frills. Convenient on and off highways. Kind service. Thank you for the hospitality.

6

Jonathan

12 Aug 2025

·

Stayed 3 nights

Housekeeping did not clean our room or provide fresh towels at all during our stay. We had to go down to the main desk and request. When we left on our last day, three of them were just talking in the hallway. The toilet in our bathroom was small and low. Like a child's toilet. Being older with bad knees, it was very difficult to use. Plus it was right up against the wall. Very tight. Breakfast was very good. Room was clean. I liked the area. Parking was good. The kitchenette area was very nice (fridge, microwave, sink).

2

Christopher

24 Oct 2025

·

Stayed 1 night

After starting with a 40 minute wait (not an exaggeration) while the receptionist slept soundly in the back. On appearing his first question was, did you ring the bell? …..I said something here which was not accepted by the censor. I was only giving an honest review…. Room was nice breakfast was ok

10

Heather

9 Nov 2025

·

Stayed 2 nights

We LOVED Lancaster Suites!! The rooms were spacious and clean. There were seating options, a nice mini fridge with freezer, extra sink, prep area, big closet, and comfy beds. The staff were EXCELLENT!! Breakfast included hot and cold options and was always well stocked. We will definitely stay here again!

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AI-generated summary based on recent guest reviews

Location

Convenient to area attractions and major roads, but the hotel sits between highways: many guests report constant traffic noise, a difficult or poorly marked entrance, and limited walkability.

Related guest reviews

8

Jazz

3 Nov 2025

·

Stayed 4 nights

My stay at Lancaster Suites was enjoyable overall. The staff was very friendly and accommodating, which made check-in and the overall experience pleasant. The rooms were a bit smaller than they appeared in the photos, but that’s pretty common and not a dealbreaker. Everything was clean, well-kept, and comfortable, and the hotel’s location was perfect—close to the church conference I was attending. Overall, everything worked out great. I’d definitely consider staying here again and would recommend it to others.

10

Lucinda

5 Oct 2025

·

Stayed 2 nights

Great hotel stay! Convenient to everything also.

10

Carol Ann

28 Aug 2025

·

Stayed 1 night

Very clean and well run hotel. The room was comfortable. The area is very convenient to the all of the Lancaster attractions. We would stay there again.

6

ehud

1 Sept 2025

·

Stayed 2 nights

This hotel is a decent , no frills hotel. It is tightly fit between two adjacent highways, which was not obvious dfrom the description or from uring prior reviews. The rooms were well insulated when windows were closed, but there was 24 hours noise when windows were opened, or in the reception area. The location is central and close to all the Pennsylvania Dutch attractions. Staff were nice..

8

Lynn

1 Feb 2025

·

Stayed 1 night

Did not realize it was soooooo close to the highway. Could hear the traffic all night, tired this morning.

10

Glenn

28 Oct 2024

·

Stayed 1 night

On thing that was inconvenient was the large sign out front was unlit. I drove by 3 times. The front desk person didn't know why, or how to turn it on.

10

Ed

20 Aug 2023

·

Stayed 3 nights

Hard to find, but nice.

10

Margaret

5 Oct 2025

·

Stayed 3 nights

A little tricky to get into the driveway but once we figured it out it was fine. Room was spacious and comfortable. Place was clean and nice.

10

Sharon

3 Oct 2025

·

Stayed 1 night

For the price, this place was super wonderful. Great towels..bigger than expected and fuzzy. Beds were great. Not sagging. Rather firm. My small issues were poor signage to find the place!!!and the pillows could have been better

8

Leanne

21 May 2024

·

Stayed 2 nights

Hard to walk in area. Traffic busy and lack of sidewalks.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety are inconsistent: some praise hot items and attentive restocking, while many find options limited or repetitive, often lacking meats or fresh fruit, with weekdays sparser than weekends.

Related guest reviews

8

Josh

23 Oct 2025

·

Stayed 3 nights

Room was clean, staff was very nice and helpful - Breakfast was a huge let down, no protein choices at all - Def needs to improve Whiles rooms were clean and amazing - Mattresses need upgraded - way to firm and uncomfortable

8

Cynthia

24 Nov 2025

·

Stayed 4 nights

Staff - especially the one that took care of breakfast If you serve there should be a biscuit with it. What are you suppose to the gravy on? I have never had sausage without biscuits.

10

KATHLEEN S.

21 Nov 2024

·

Stayed 1 night

Room was very clean and spacious. The included breakfast was not very good.

8

Deborah

12 Nov 2025

·

Stayed 3 nights

Same eggs every day. Where was the fresh fruit? Need more variety. No kitchen utensils, no plates, no kitchen towel or paper towels in the room. All would have been nice since there is room to heat food. Seems I remember they used to be there. I did however love the refrigerator with nice size freezer for our cold packs. Too bad the highway noise is right next to hotel on both sides.

10

Jason

27 Jul 2025

·

Stayed 3 nights

Great breakfast on the weekend. Continental breakfast with eggs and chipped beef and one day corned beef hash. Would have liked to have had those options on that Monday. Overall really nice rooms, clean and comfortable.

8

Todd

4 Aug 2025

·

Stayed 1 night

Breakfast choices were limited and so so.

8

Christine

20 Oct 2023

·

Stayed 2 nights

All in all it was a very nice stay, clean, comfortable, quiet. But the breakfast left something to be desired.

10

David

10 Jul 2025

·

Stayed 1 night

Very nice king suite. Property well maintained, hot breakfast and exceptionally priced. Will stay there again next year.

6

Susan

27 Oct 2024

·

Stayed 4 nights

The property was fine. Front desk service was good, always friendly. Breakfast needed a change up. We were there for 4 mornings and breakfast was the same every day. Some bacon or sausage would be nice. Also some fresh fruit and not the canned peaches every day. Donuts and bagels exactly the same and sometimes still frozen. Room cleaning was very poor. One day we got no service at all. Twice I had to go ask for fresh towels and I had to go to the front desk for toilet paper as none was ever replaced and the girl had none on her cart. The price was excellent but service could still use an upgrade.

10

Heather

9 Nov 2025

·

Stayed 2 nights

We LOVED Lancaster Suites!! The rooms were spacious and clean. There were seating options, a nice mini fridge with freezer, extra sink, prep area, big closet, and comfy beds. The staff were EXCELLENT!! Breakfast included hot and cold options and was always well stocked. We will definitely stay here again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $80	2 $80	3 $81	4 $81	5 $96	6 $218	7 $191
8 $81	9 $81	10 $81	11 $86	12 $96	13 $260	14 $195
15 $76	16 $77	17 $77	18 $81	19 $80	20 $172	21 $172
22 $77	23 $76	24 $76	25 $77	26 $95	27 $191	28 $174
29 $130	30 $75

Lancaster Suites

Prices for Lancaster Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Single Room, Mobility Accessible

Studio Suite, Roll-In Shower

Studio Suite, 2 Queen Beds

Guest reviews of Lancaster Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Lancaster Suites

Considering this hotel for your Lancaster trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $202
25 $80	26 $80	27 $80	28 $80	29 $80	30 $147	31 $142