Holiday Inn Lancaster by IHG - Reception

Holiday Inn Lancaster by IHG

Name: Holiday Inn Lancaster by IHG
Address: 26 East Chestnut Street, Historic Downtown Lancaster, Lancaster, Pennsylvania, United States of America, Lancaster, Lancaster County, United States of America
Rating: 8.08

"Loved the beds"

"Great location"

"Clean rooms"

"Convenient shopping nearby"

"Welcoming staff"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tennis Courts

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Property description

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

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Guest reviews

8.1

Very good

Based on 954 verified reviews

Who stays here?

Business

22%

Couple

29%

Family

28%

Group

15%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Lancaster by IHG, travellers consistently praise the friendly, helpful staff and the walkable downtown location near restaurants, Central Market, and venues, while experiences with room noise and overall comfort vary notably by room position and surrounding activity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Zoe

2 weeks ago

·

Stayed 1 night

My stay was ok

6

Charlotte

3 weeks ago

·

Stayed 2 nights

There were some major pluses and minuses of this property. One the price point was great, there is parking basically for free attached to the hotel, and they take dogs. Its also really close to the center of downtown Lancaster and had comfortable beds. On the downside, they charge $50 for dogs, the rooms were tired, and the key cards never work. So weigh your decision.

4

Justin

12 Apr 2026

·

Stayed 1 night

There was pubic hair left in the shower and toenail clippings on the floor. If I had scene this the night before I would have asked for a new room.

6

Linette

7 Apr 2026

·

Stayed 2 nights

Unfortunately the restaurant closed shortly after our arrival so we had to find another option for a late dinner. And we had to switch rooms mid stay due to not having any hot water.

10

Caleb

25 Mar 2026

·

Stayed 2 nights

Rooms were fine. Location was great restaurant was great bartender was top-notch.

26 East Chestnut Street, Historic Downtown Lancaster, Lancaster, Pennsylvania, United States of America

Location

Located in Lancaster (Historic Downtown Lancaster), Holiday Inn Lancaster by IHG is within a 5-minute drive of Lancaster County Convention Center and Franklin & Marshall College. This hotel is 4.9 mi (7.9 km) from Tanger Outlets Lancaster and 5 mi (8.1 km) from Dutch Wonderland.

Hole in The Wall Puppet Theater(0.3 Miles)

Central Market(0.3 Miles)

Heritage Center Museum of Lancaster County(0.3 Miles)

The Ware Center(0.3 Miles)

Lancaster Marriott at Penn Square(0.3 Miles)

Lancaster County Convention Center(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Holiday Inn Lancaster by IHG

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

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Check-in instructions

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Holiday Inn Lancaster by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Holiday Inn Lancaster by IHG