Name: Quality Inn Franklin - Cool Springs Area
Address: 1307 Murfreesboro Road, Franklin, Tennessee, United States of America, Franklin, Tennessee, US
Price range: US$62–US$116 per night
Rating: 8

What guests think

At Quality Inn Franklin - Cool Springs Area, guests describe an older, motel-style property with exterior corridors that delivers basic, budget-friendly stays, praised for clean, comfortable rooms, friendly staff, and a convenient location near highways and dining.

However, reviews also report recurring issues in some rooms, including musty or mold odors, dated finishes and maintenance problems like faulty showers, appliances, or damp carpet, plus occasional pests and noise from nearby renovations or other guests. Breakfast is frequently appreciated for hot items and waffles, though several guests found the selection limited, not always replenished, or lacking healthier choices. Overall, expect a simple, pet friendly stopover with good value if you prioritize convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, exterior-corridor layout with ongoing updates; amenities are basic. Several guests appreciated the pet-friendly policy.

Related guest reviews

8

Zachary

9 Jun 2025

·

Stayed 1 night

From the outside, it’s not very appealing. The whole thing is a bit worn and dated. However, it seems to be cared for very well because the room was serviceable and clean. Don’t look for any nice extras here.

10

Vickie

1 Dec 2024

·

Stayed 1 night

We had a great stay no complaints...pet policy was great ...

8

Justin

7 Jun 2025

·

Stayed 2 nights

This is a traditional motel property, with rooms accessed from the outside. It was fairly clean, and it had been renovated with fresh paint, carpet, and furniture. They could do a better job with cleaning the bathroom. Breakfast was standard -- scrambled eggs, biscuits and gravy, waffles, etc.

10

Robert

7 Feb 2025

·

Stayed 1 night

Nice pleasant stay, as usual. Room remodeling is coming along nicely.

10

James

27 Feb 2024

·

Stayed 2 nights

People were friendly, property was well kept!

2

Collin

3 Jul 2023

·

Stayed 1 night

Front desk staff locked the door and was asleep on the lobby couches. Didnt wakeup to knocking on the window, calls to the desk, or ringing of the exterior bell. Had to check in to a neighboring hotel. Also lied about available trailer parking. Also booked us in an ADA room and called to say there is no ADA room. 0/10.

8

scott

23 May 2025

·

Stayed 1 night

Only issue we had was that the rear entrance door was not locked allowing full entry to anyone.

10

Tracy

3 Oct 2025

·

Stayed 1 night

Clean, comfortable rooms and reasonable pet fees. Great location and close location to downtown that has so many great restaurants

10

Angela

13 Oct 2024

·

Stayed 1 night

For the price it was better than expected. Checked in late at night and the guy at the front desk was super nice. Rooms are basic but clean and I felt safe . We had our dog traveling with us and they have a little pet friendly area at the end of the hotel with doggie bags . Would stay again .

8

Jeffrey

3 Mar 2025

·

Stayed 1 night

It had a feel of an old fashioned motel. All doors to the outside. Easy for unloading the car.

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Cleanliness

Many guests found rooms clean and tidy. Others reported repeated issues like musty or mold odors, damp or stained carpets, and occasional pests.

Related guest reviews

2

Kathryn

10 Aug 2025

·

Stayed 1 night

Ceiling in our room was covered in mold. Sheets were stained. Couldn’t run the ac unit because it smelled so bad. Would have left but there was nothing in the area and checked in very late. Do not recommend this motel

4

Robert

8 Aug 2025

·

Stayed 1 night

Black mold on the ceiling above the beds and there's a dog barking in the next room a lot

8

Carlton

20 Oct 2025

·

Stayed 1 night

Clean

4

Justin

15 Jun 2025

·

Stayed 3 nights

Remodeled motel turned Quality Inn. AC smelled of mold and gave me itchy eyes. Bathroom floor didn't look clean (my daughter even pointed this out). White towels were yellowing. Didn't have an extra blanket when I asked -- not because they didn't want to, they just didn't have it handy. What hotel doesn't have blankets handy?

10

Michael

30 May 2025

·

Stayed 1 night

Very clean room and extremely comfortable bed. Convenient, safe and quiet location.

2

Kurt

16 Sept 2025

·

Stayed 3 nights

Misleading pictures by expedia. A no star motel, ppl working on cars in parking lot til 4 am. Junkies walking around. Sencond floor looks like its about to collapse. Rooms not truly cleaned. I was discussed.

4

Thomas

21 Feb 2024

·

Stayed 2 nights

I had a problem getting checked in, but that seems to have been an Expedia problem. The main issue was that on my second night, I found a bed bug on the pillow and promptly left.

2

Jerry

10 Jan 2024

·

Stayed 2 nights

My room was full of cockroaches

10

Susan

22 May 2025

·

Stayed 1 night

Stayed many times over the last 5 years. Always clean and friendly staff that remembers me.

2

Margarita

4 Sept 2024

·

Stayed 1 night

The room smelled musty. The carpet was wet, walked on it barefoot, sticky and muddy. I think they just cleaned the carpet and did not let it dry. My husband was to disgusted by it.

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Rooms

Rooms are generally comfortable and some have been updated, but quality is inconsistent. Several reviews cite dated decor, appliance and shower problems, renovation or neighbor noise, and occasional Wi-Fi outages.

Related guest reviews

10

William

12 Apr 2025

·

Stayed 1 night

Nicely updated inside. A pleasant surprise.

10

Michael

30 May 2025

·

Stayed 1 night

Very clean room and extremely comfortable bed. Convenient, safe and quiet location.

8

Martikka

6 May 2024

·

Stayed 2 nights

Hotel is good for an average place to stay during a vacation or event on a budget. The tub/bathroom was clean and bedding was fresh. However, the refrigerator (or outlet) had a short and had to throw out food and milk for baby that wasn’t kept fresh overnight. The door to the refrigerator was missing screws and fell off while opening when we first arrived. Also, the microwave sparked inside when trying to microwave popcorn as if it was to catch fire (no idea why). It’s a small space but was sufficient for a weekend stay for an event with the kids. However, if you have toddlers I’d recommend putting something blocking the door or using the stopper attached because my 17 month old was able to pull the latch and open the door! No issues with management and attendant that checked me in was nice. All in all I’d stay again in a different room with better microwave and refrigerator and/or outlet (IF I was on a strict budget).

8

Robert

30 Jan 2023

·

Stayed 1 night

Clean room and pleasant staff.

2

Weiling

18 Sept 2024

·

Stayed 1 night

The refrigerator did not work, which caused my yogurt and food, drink to spoil. Without proper cooling, the yogurt and food, and drink was no longer safe to consume, so we had to discard it. I reported to the service staff before I checked out and she said the manager will call me to address this. However, never got any call from the hotels. I recommend avoid staying here.

6

DIANE

12 Sept 2024

·

Stayed 2 nights

This hotel was difficult to get into and if you missed, trafgic made it very hard to turn around and try again. Be aware. Beautiful renovation to lobby but rooms are old and tired. Star rating was 2 and that was correct.

6

Ron

27 May 2024

·

Stayed 1 night

Not what i expected for the money. Very outdated decor, couch stained, carpet wet in front of bathroom, some cigarette burns here and there on carpet or upholstery. Constant fan or similar noise at back of room, though no bathroom fan in place. Smokers smells from outside were able to get into the room.

10

Manami

19 Jun 2024

·

Stayed 3 nights

The shower head had unusual spraying that made showering difficult: Just a simple one would've been fine, as switching the head spray modes did not help. I think I was in Room 235, if I recall correctly. Staff were great, courteous and helpful. The breakfast--I didn't get to try but seems to have been served on time, and nice & clean also. Thank you!

4

BART

3 Feb 2025

·

Stayed 1 night

Asked for a quiet room. Gave me a room next to a room being renovated. Asked what time workers would finish, they said 5pm...8pm they were still in there drilling and hammering. I specifically asked for a quiet upstairs room and this is what they did. Room had water damage on ceiling, paint peeling in bathroom, and a large open hole in bathroom wall for the water line access. There is a brand new Candlewood suite right next door...wished I had chosen it instead.

2

Justin

11 Apr 2024

·

Stayed 2 nights

No internet for the entire stay. When I checked on it earlier, they acted like it was news to them even though it was at least 24 hours without just in the time I’ve been here. When I checked on it tonight, the staff had a sign at the front desk that said they needed new parts and it would be fixed later. I told the guys at the desk 10pm on 4/10/24, that it hasn’t worked since I’ve been here, and he rudely just said, whatever, sounds conceivable. This hotel has just lost any future business from me from that rude ass at the front desk alone.

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Service

Staff are frequently described as friendly, accommodating, and efficient, with smooth check-ins. A few guests experienced rudeness, poor overnight availability, or limited follow-up on problems.

Related guest reviews

10

John

12 Dec 2024

·

Stayed 1 night

Chase and his staff aways take care of me.

10

Kelly

11 Jun 2024

·

Stayed 1 night

Everyone was so nice!

10

John

12 Jun 2024

·

Stayed 3 nights

always a nice quiet stay. strong shower pressure. The staff is always great.

2

Collin

3 Jul 2023

·

Stayed 1 night

Front desk staff locked the door and was asleep on the lobby couches. Didnt wakeup to knocking on the window, calls to the desk, or ringing of the exterior bell. Had to check in to a neighboring hotel. Also lied about available trailer parking. Also booked us in an ADA room and called to say there is no ADA room. 0/10.

10

Robert

21 Feb 2025

·

Stayed 2 nights

Chase, as well as all the staff, are great to deal with.

8

Carly

26 Sept 2023

·

Stayed 1 night

Yatsiry at front desk was great! I talked to her over phone and then met at check in. She was very friendly and informative. Will definitely stay here again .

10

Vernon

8 Jan 2023

·

Stayed 19,364 nights

The person that worked the front desk was extremely friendly and professional. He is one of the reasons why we rebooked for another night. Also, of the beds were extremely comfortable. Best night sleep I’ve had in a long time!

10

Jeffery

21 Aug 2024

·

Stayed 1 night

Check in was a breeze. The person checking us in was very pleasant.

2

Justin

11 Apr 2024

·

Stayed 2 nights

No internet for the entire stay. When I checked on it earlier, they acted like it was news to them even though it was at least 24 hours without just in the time I’ve been here. When I checked on it tonight, the staff had a sign at the front desk that said they needed new parts and it would be fixed later. I told the guys at the desk 10pm on 4/10/24, that it hasn’t worked since I’ve been here, and he rudely just said, whatever, sounds conceivable. This hotel has just lost any future business from me from that rude ass at the front desk alone.

10

Lynn

1 Feb 2025

·

Stayed 1 night

Very friendly staff

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Location

Convenient, quiet area near I-65, Franklin, and dining, with easy access to Nashville. Some guests found the hotel hard to spot and the entrance tricky to reach.

Related guest reviews

10

Ann

25 May 2025

·

Stayed 1 night

Has plenty of places to eat and grocery store right by. Area is nice.

10

Michael

30 May 2025

·

Stayed 1 night

Very clean room and extremely comfortable bed. Convenient, safe and quiet location.

8

Lamar

24 Jun 2024

·

Stayed 2 nights

Easy on and off Interstate 65. 12 miles south of Nashville. Would stay there again

10

Robert

19 Sept 2023

·

Stayed 2 nights

This was a great property for the price. Very conveniently located.

10

Bruce

13 Mar 2025

·

Stayed 1 night

This is a quiet, pretty small motel kind of hard to find behind an AT&T store. Clean, inexpensive, convenient to anywhere you need to go in Franklin or Nashville.

6

DIANE

12 Sept 2024

·

Stayed 2 nights

This hotel was difficult to get into and if you missed, trafgic made it very hard to turn around and try again. Be aware. Beautiful renovation to lobby but rooms are old and tired. Star rating was 2 and that was correct.

10

Alisse

1 Oct 2025

·

Stayed 2 nights

The location was perfect.

10

Susan

1 Dec 2023

·

Stayed 1 night

Wonderful prices, just staying a couple of hours before hitting the road again. Have my pup with me and it’s quite so no barking at any noise. Off of the interstate ( a little hard to actually find) they need to get a Bigger Sign. Would help people find the place.

10

Tracy

3 Oct 2025

·

Stayed 1 night

Clean, comfortable rooms and reasonable pet fees. Great location and close location to downtown that has so many great restaurants

10

Melissa

2 Sept 2025

·

Stayed 3 nights

This was seriously the best motel I have ever stayed in. The furnishings were very nice. The bedding was beautiful and fluffy. My room was very clean.. and the staff was super fun I was very impressed with the location. They were plenty of dining options within walking distance. I felt very safe in the area. The community was clean and well kept.. The property was right next to the freeway and only 10 minutes from my event.. It was a 25 minute drive to downtown Nashville. I would highly recommend this property!

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Dining

Breakfast is often praised for hot items such as eggs, biscuits and gravy, and waffles. Several guests noted limited variety, slow replenishment at times, and few healthy options.

Related guest reviews

10

Richard

6 Jan 2023

·

Stayed 1 night

Good breakfast

10

Eric

24 Jun 2025

·

Stayed 1 night

The free breakfast was great. They had eggs, hash browns, biscuits and gravy,as well as make your own waffles.

6

Benjamin Eric

25 Oct 2025

·

Stayed 1 night

TV remote in room was bit tricky to work. Breakfast was good overall, yet would have liked bit more variety. Breakfast was eggs, biscuits, and gravy. Would've been nice to had a choice of meat; sausage or bacon

10

Norm

8 May 2024

·

Stayed 2 nights

Breakfast was great

8

Ronald

5 Oct 2023

·

Stayed 1 night

No healthy breakfast options

10

Vanessa Flowers

16 Oct 2024

·

Stayed 2 nights

The breakfast was plentiful and good. I like hotels that serve eggs, biscuits and gravy. It was very quiet, even with workers present at the other end of the property. I also liked that it was convenient to a lot of shopping and restaurant choices.

10

Ed

30 Apr 2025

·

Stayed 1 night

A quiet hotel with a good breakfast at a decent price.

4

Derek

19 Mar 2025

·

Stayed 1 night

Tons of hidden charges, breakfast was a JOKE!!

10

FRED

11 Dec 2024

·

Stayed 2 nights

NICE NEW LINENS. VERY CLEAN. NICE STAFF. GREAT CONTINETAL BREAKFAST.

8

Donald

6 Sept 2025

·

Stayed 2 nights

Overall it was a great stay. The room was clean, they were friendly at check out. The breakfast needs to be a little better, and keep the food replenished, There wasn't a big selection

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$68
February	US$71
March	US$80
April	US$79
May	US$82
June	US$78
July	US$73
August	US$65
September	US$67
October	US$72
November	US$67
December	US$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $71	16 $68	17 $72	18 $89	19 $84
20 $67	21 $63	22 $63	23 $66	24 $67	25 $76	26 $76
27 $62	28 $68	29 $64	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $74	3 $72
4 $66	5 $65	6 $66	7 $67	8 $74	9 $95	10 $95
11 $64	12 $72	13 $72	14 $75	15 $79	16 $115	17 $112
18 $65	19 $72	20 $67	21 $69	22 $72	23 $114	24 $116
25 $71	26 $72	27 $65	28 $65	29 $65	30 $74	31 $73

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Franklin - Cool Springs Area

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Prices for upcoming dates