Comfort Inn Franklin Highway 96
US$71
/ night
Avg. for October
Prices for Comfort Inn Franklin Highway 96
Select dates to see prices and availability
US$71
/ night
Avg. for October
Monthly average prices
Nightly prices at Comfort Inn Franklin Highway 96 average US$62 in the cheapest month (December) and US$83 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$70 |
| February | US$64 |
| March | US$78 |
| April | US$77 |
| May | US$83 |
| June | US$80 |
| July | US$75 |
| August | US$67 |
| October | US$71 |
| November | US$69 |
| December | US$62 |
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Oct · US$71
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Most expensive: May (~US$83)
Cheapest: December (~US$62)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Dining
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Comfort Inn Franklin Highway 96 in Franklin, you'll be within a 10-minute drive of CoolSprings Galleria and SOAR Adventure Tower. This hotel is 0.6 mi (1 km) from Saint Thomas Medical Partners and 2.9 mi (4.7 km) from Fort Granger Park.
What's nearby
SOAR Adventure Tower(0.2 Miles)
Saint Thomas Medical Partners(0.5 Miles)
Kimbro's Pickin Parlor(3 Miles)
Aspen Grove Park(3 Miles)
Fort Granger Park(2.9 Miles)
CMA Theater at Country Music Hall Of Fame(3.3 Miles)
The Square(3.3 Miles)
Pull-Tight Players Theatre(3.3 Miles)
Franklin Square(3.4 Miles)
Franklin Theatre(3.5 Miles)
The Factory(3.6 Miles)
Boiler Room Theatre(3.6 Miles)
Heritage Foundation of Franklin and Williamson County(3.6 Miles)
Franklin Farmers Market(3.7 Miles)
Lotz House Museum(4 Miles)
Nashville International Airport (BNA)(22.6 Miles)
Smyrna, TN (MQY)(33.7 Miles)
Parking
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Safe-deposit box
Location
4202 Franklin Commons Court, Franklin, Tennessee, United States of America
SOAR Adventure Tower (0.2 Miles)
Saint Thomas Medical Partners (0.5 Miles)
Kimbro's Pickin Parlor (3 Miles)
Aspen Grove Park (3 Miles)
Fort Granger Park (2.9 Miles)
CMA Theater at Country Music Hall Of Fame (3.3 Miles)
Room options
8
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
9
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
9
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
8
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Comfort Inn Franklin Highway 96
7
Pleasant
Based on 1,000 verified reviews
Who stays here?
Business
21%
Couple
29%
Family
37%
Group
7%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Comfort Inn Franklin Highway 96 describe a budget-friendly, older property with friendly staff but uneven upkeep, where the location is convenient and fairly quiet, while cleanliness, maintenance, and amenity availability, especially the indoor pool, often vary by stay.
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What guests think
Reviews of Comfort Inn Franklin Highway 96 describe a budget-friendly, older property with friendly staff but uneven upkeep, where the location is convenient and fairly quiet, while cleanliness, maintenance, and amenity availability, especially the indoor pool, often vary by stay.
Many guests like the easy access off Highway 96 and find rooms comfortable enough for a night. Breakfast feedback is mixed, with items running out or limited on some mornings, though a simple hot option is sometimes available. Service ranges from welcoming and helpful to disorganized or curt, including occasional billing and reservation problems. Expect a convenient stop with variable quality.
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AI-generated summary based on recent guest reviews
Facilities
Many reviews note the indoor pool is closed or removed. Some also mention broken ice machines or elevators and occasional poor lighting or limited parking.
Related guest reviews
6
Donna
26 Feb 2023
·
Stayed 1 night
Hall was not clean, leak in the exercise room. Privacy curtain had gaps on hangers. Privacy lock on door did not function
Hall was not clean, leak in the exercise room. Privacy curtain had gaps on hangers. Privacy lock on door did not function
4
Adam
30 Aug 2025
·
Stayed 1 night
We arrived to find the indoor pool that was advertised is filled in with concrete. Then the ice maker was broken. We had a jacuzzi room but only had 2 towels. When I asked for more towels the man at the desk seemed very irritated that I would need more than 2. Finally the A.C. in the room leaked water onto the carpet. And not just a little. By the time I got up the next morning we had a moat around the bed. Standing water. That explains the off smell the room had. Overall we were very disappointed. We routinely stay with Choice hotels and this was by far our worst experience ever. Avoid this place as there are many more options nearby.
We arrived to find the indoor pool that was advertised is filled in with concrete. Then the ice maker was broken. We had a jacuzzi room but only had 2 towels. When I asked for more towels the man at the desk seemed very irritated that I would need more than 2. Finally the A.C. in the room leaked water onto the carpet. And not just a little. By the time I got up the next morning we had a moat around the bed. Standing water. That explains the off smell the room had. Overall we were very disappointed. We routinely stay with Choice hotels and this was by far our worst experience ever. Avoid this place as there are many more options nearby.
6
Penny
26 Oct 2024
·
Stayed 1 night
Decent for the price. Elevator needs some work.
Decent for the price. Elevator needs some work.
2
Jessica
24 Oct 2024
·
Stayed 1 night
When we checked in, I asked pool hours and they informed me the pool has been closed all year for maintenance. Not the end of the world but frustrating since I specifically booked for the indoor pool. Everything else seemed okay enough for a single night until we turned the lights out for bed and the biggest cockroach I have ever seen crawled down the wall immediately. We packed up and left after that.
When we checked in, I asked pool hours and they informed me the pool has been closed all year for maintenance. Not the end of the world but frustrating since I specifically booked for the indoor pool. Everything else seemed okay enough for a single night until we turned the lights out for bed and the biggest cockroach I have ever seen crawled down the wall immediately. We packed up and left after that.
10
Dirk
20 May 2025
·
Stayed 2 nights
Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
6
Martha
26 Jun 2025
·
Stayed 1 night
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
4
Robert
22 Mar 2024
·
Stayed 1 night
Pool closed “for months” says the front desk. Two kids who have been riding in the car all day are bummed. No mention of any problem at booking, less than a “few months” ago
Pool closed “for months” says the front desk. Two kids who have been riding in the car all day are bummed. No mention of any problem at booking, less than a “few months” ago
4
Latonia
31 Jul 2023
·
Stayed 2 nights
The property had no no air in the building my room had air only room 314 my refrigerator didn’t get cold and the freezer didn’t not work breakfast was horrible
The property had no no air in the building my room had air only room 314 my refrigerator didn’t get cold and the freezer didn’t not work breakfast was horrible
4
Todd
21 Apr 2024
·
Stayed 1 night
Picked this hotel due to having an indoor pool. Should have looked at their website since the pool is closed for renovations. Rooms need updated / years of repairs are showing. Overall if you need some where to sleep when you are tired this will work.
Picked this hotel due to having an indoor pool. Should have looked at their website since the pool is closed for renovations. Rooms need updated / years of repairs are showing. Overall if you need some where to sleep when you are tired this will work.
10
Patricia A
4 May 2025
·
Stayed 2 nights
Room was clean and comfortable. Hot breakfast, cereal, yogurt, coffee, juice, milk. Only complaint is parking is not good. I am handicapped and had to park around back in the unlit area.
Room was clean and comfortable. Hot breakfast, cereal, yogurt, coffee, juice, milk. Only complaint is parking is not good. I am handicapped and had to park around back in the unlit area.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is highly mixed: multiple guests report odors, mold, pests, and stained linens or carpets, while others found their rooms clean.
Related guest reviews
4
Jillian
9 Oct 2023
·
The guy at the front desk was extremely rude, and there was mold all over the bathroom walls and ceiling. The pillow cases were gross and stained with what looked like makeup.
The guy at the front desk was extremely rude, and there was mold all over the bathroom walls and ceiling. The pillow cases were gross and stained with what looked like makeup.
2
Kenny
26 Sept 2025
·
Stayed 1 night
Just fair. Dirty. Run Down. Diisappointing
Just fair. Dirty. Run Down. Diisappointing
6
Edward
23 Jun 2024
·
Stayed 2 nights
There was a strong, unpleasant odor within the room. When brought to the attention of the desk clerk, he stated that he did not know what the smell was. Our expectations for the accommodation were realistic, considering the rate; however, the odor significantly detracted from our stay.
There was a strong, unpleasant odor within the room. When brought to the attention of the desk clerk, he stated that he did not know what the smell was. Our expectations for the accommodation were realistic, considering the rate; however, the odor significantly detracted from our stay.
6
Tracy
4 Oct 2025
·
Stayed 1 night
Staff was friendly. Bed was comfortable. The room had ants. There was black on the wall next ro the shower.
Staff was friendly. Bed was comfortable. The room had ants. There was black on the wall next ro the shower.
4
Natasha
10 Jun 2024
·
Stayed 2 nights
We was very dissatisfied all around. Pictures don’t match the rooms. The lobby smelled like cigarette smoke, our room had the oddest syrup smell. The whole room stayed damp feeling. The bed sheets, floor, chairs and all felt damp with moisture. The shower leaked water all over the bathroom floor no matter how the shower was on, there was mold on the ceilings in the bathroom. We all woke up with full blown allergy discomfort from the mold. The room door had to be slammed to shut and shoved to open. The pool was taped off and closed. We spoke to the front desk clerk about the loudness from the room above us until 2 am and he laughed at us. Definitely will not be back to stay here.
We was very dissatisfied all around. Pictures don’t match the rooms. The lobby smelled like cigarette smoke, our room had the oddest syrup smell. The whole room stayed damp feeling. The bed sheets, floor, chairs and all felt damp with moisture. The shower leaked water all over the bathroom floor no matter how the shower was on, there was mold on the ceilings in the bathroom. We all woke up with full blown allergy discomfort from the mold. The room door had to be slammed to shut and shoved to open. The pool was taped off and closed. We spoke to the front desk clerk about the loudness from the room above us until 2 am and he laughed at us. Definitely will not be back to stay here.
2
Teresa
21 Sept 2024
·
Stayed 2 nights
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.
4
Joseph
27 Apr 2025
·
Stayed 2 nights
2 stars are appropriate for this place, the corner of the shower had mold in our room (215) and worn out furniture. It needs to be remodeled, but not a bad time if specifically used for sleeping. The bed was nice and clean
2 stars are appropriate for this place, the corner of the shower had mold in our room (215) and worn out furniture. It needs to be remodeled, but not a bad time if specifically used for sleeping. The bed was nice and clean
2
Pamela
2 Jul 2023
·
Stayed 1 night
This place is horrible. Very over priced for the condition of it. It is very dirty. When we walked in the room there was still trash from the previous people who stayed. The floor was wet and there was a big chunk of drywall that they just layed down on a piece of plastic beside the bed. When we came out to the lobby in the morning everyone was talking about how dirty their room was. Do not waste your money here.
This place is horrible. Very over priced for the condition of it. It is very dirty. When we walked in the room there was still trash from the previous people who stayed. The floor was wet and there was a big chunk of drywall that they just layed down on a piece of plastic beside the bed. When we came out to the lobby in the morning everyone was talking about how dirty their room was. Do not waste your money here.
2
Amber
1 Jan 2024
·
Stayed 3 nights
I didn’t like the hair on the walls, the stained sheets, the mold on the bathroom ceiling that looked like it had been “fixed” before.
I didn’t like the hair on the walls, the stained sheets, the mold on the bathroom ceiling that looked like it had been “fixed” before.
2
Vincent
6 Feb 2023
·
Stayed 1 night
Dirty and mold in the room.
Dirty and mold in the room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally dated, with older TVs and furnishings. Some guests found beds comfortable and rooms quiet, though noise is noted near doors or the elevator.
Related guest reviews
6
Shannon
29 Mar 2025
·
Stayed 1 night
This property is ok but could use some updates. The mattress for our king bed was awful.
This property is ok but could use some updates. The mattress for our king bed was awful.
10
Graciela
2 Aug 2025
·
Stayed 1 night
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
10
Wendi
16 Aug 2025
·
Stayed 1 night
Check in was quick. Unfortunately i got the rim across from the elevator, and the door closes very loudly.
Check in was quick. Unfortunately i got the rim across from the elevator, and the door closes very loudly.
6
Natali
23 Mar 2025
·
Stayed 1 night
Needed a dog friendly road-trip over-night stop. Traveled w 2 adults 1 kid a d a dog in a king room suite. Size was good for us. The room needed a desperate refresh. Sofa upholstery had visible stains (I covered it w a sheet to sit on it), toilet seat looked to be melted in certain spots, towels were worn down where yiu could see individual fibers keeping the towel from a hole. Didn’t bother with the shower. Overall it served its purpose for an inexpensive overnight stay. They do offer breakfast and the pet fee of $30 is bery reasonable.
Needed a dog friendly road-trip over-night stop. Traveled w 2 adults 1 kid a d a dog in a king room suite. Size was good for us. The room needed a desperate refresh. Sofa upholstery had visible stains (I covered it w a sheet to sit on it), toilet seat looked to be melted in certain spots, towels were worn down where yiu could see individual fibers keeping the towel from a hole. Didn’t bother with the shower. Overall it served its purpose for an inexpensive overnight stay. They do offer breakfast and the pet fee of $30 is bery reasonable.
10
Alfred
26 Feb 2023
·
Stayed 2 nights
It was nice and quiet, easy to sleep in.
It was nice and quiet, easy to sleep in.
4
Christina
1 Apr 2023
·
Stayed 1 night
Outdated hotel, my shower tub was separated from the wall, the room carpet was stained and box spring was stained and torn. Looked dirty. On the up side, the sheets were soft, the bed was comfortable and the water pressure was amazing.
Outdated hotel, my shower tub was separated from the wall, the room carpet was stained and box spring was stained and torn. Looked dirty. On the up side, the sheets were soft, the bed was comfortable and the water pressure was amazing.
8
Jacqueline
18 Apr 2024
·
Stayed 1 night
Friendly staff, clean, and comfortable. It’s an older hotel, but well maintained.
Friendly staff, clean, and comfortable. It’s an older hotel, but well maintained.
6
Joel
5 Oct 2023
·
Stayed 2 nights
Hotel is located off close to the highway. We were grateful for it because the hotel next door where we originally booked was bad so we moved to the Comfort Inn. Room was big with plenty of space (mini-fridge & couch). It was clean and the front desk staff were friendly.
Hotel is located off close to the highway. We were grateful for it because the hotel next door where we originally booked was bad so we moved to the Comfort Inn. Room was big with plenty of space (mini-fridge & couch). It was clean and the front desk staff were friendly.
8
Lynnai
8 May 2025
·
Stayed 2 nights
We stay here about 5 or more times a year. We love the hot tub rooms. Great price. Most staff are great. Issues are its very outdated. Need updated tvs, streaming capabilities, better plugs, etc.
We stay here about 5 or more times a year. We love the hot tub rooms. Great price. Most staff are great. Issues are its very outdated. Need updated tvs, streaming capabilities, better plugs, etc.
8
Jackie
9 Mar 2025
·
Stayed 1 night
Price was what made us choose this place. We were coming home from Florida and just needed a place to sleep. We were traveling with a small dog so I requested a first floor room weeks before our arrival. Our room was on the THIRD floor. The tub had a large rust ring around the drain. Beds were comfortable and halls were quiet. Breakfast was below average. Would stay again if just for a place to sleep.
Price was what made us choose this place. We were coming home from Florida and just needed a place to sleep. We were traveling with a small dog so I requested a first floor room weeks before our arrival. Our room was on the THIRD floor. The tub had a large rust ring around the drain. Beds were comfortable and halls were quiet. Breakfast was below average. Would stay again if just for a place to sleep.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: many praise friendly, helpful staff and quick check-in, but others experienced rudeness, absent desk coverage, or billing/reservation issues.
Related guest reviews
10
Sandra
31 Jul 2025
·
Stayed 5 nights
Staff was amazing. Very helpful!
Staff was amazing. Very helpful!
4
Adam
30 Aug 2025
·
Stayed 1 night
We arrived to find the indoor pool that was advertised is filled in with concrete. Then the ice maker was broken. We had a jacuzzi room but only had 2 towels. When I asked for more towels the man at the desk seemed very irritated that I would need more than 2. Finally the A.C. in the room leaked water onto the carpet. And not just a little. By the time I got up the next morning we had a moat around the bed. Standing water. That explains the off smell the room had. Overall we were very disappointed. We routinely stay with Choice hotels and this was by far our worst experience ever. Avoid this place as there are many more options nearby.
We arrived to find the indoor pool that was advertised is filled in with concrete. Then the ice maker was broken. We had a jacuzzi room but only had 2 towels. When I asked for more towels the man at the desk seemed very irritated that I would need more than 2. Finally the A.C. in the room leaked water onto the carpet. And not just a little. By the time I got up the next morning we had a moat around the bed. Standing water. That explains the off smell the room had. Overall we were very disappointed. We routinely stay with Choice hotels and this was by far our worst experience ever. Avoid this place as there are many more options nearby.
8
Brad
23 Jun 2024
·
Stayed 4 nights
Don’t get me wrong, we were very happy with our stay, it was cheap as far as hotels in the area go so expectations were not high. We were impressed with the cleanliness of the hotel, the breakfast was average comfort inn style breakfast. The area is nice and our room was very quiet. The negative, the furniture is extremely outdated and the hotel is in need of maintenance. Easy maintenance like replacing a switch plate, tightening a toilet, taking a screw driver to what’s loose. I had a lost bag issue with the airline and was having it delivered to this hotel before I arrived. At midnight I tried calling the front desk for over an hour and there was no answer.
Don’t get me wrong, we were very happy with our stay, it was cheap as far as hotels in the area go so expectations were not high. We were impressed with the cleanliness of the hotel, the breakfast was average comfort inn style breakfast. The area is nice and our room was very quiet. The negative, the furniture is extremely outdated and the hotel is in need of maintenance. Easy maintenance like replacing a switch plate, tightening a toilet, taking a screw driver to what’s loose. I had a lost bag issue with the airline and was having it delivered to this hotel before I arrived. At midnight I tried calling the front desk for over an hour and there was no answer.
10
Roberto
26 Jul 2025
·
Stayed 2 nights
Great service
Great service
10
Kenny
11 May 2024
·
Stayed 2 nights
Stayed two nights and never had a complaint. From the front desk check in to the check out, everything was awesome.
Stayed two nights and never had a complaint. From the front desk check in to the check out, everything was awesome.
6
Martha
26 Jun 2025
·
Stayed 1 night
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
2
Joseph
30 Mar 2025
·
Stayed 1 night
Wanted to charge $50 more than Expedia rate at check in. Staff was curt and arrogant. The room’s carpet is badly frayed, the common spaces are dirty and the shower never got warm. There are other hotels to choose, not this one.
Wanted to charge $50 more than Expedia rate at check in. Staff was curt and arrogant. The room’s carpet is badly frayed, the common spaces are dirty and the shower never got warm. There are other hotels to choose, not this one.
4
Ashley
6 May 2024
·
Stayed 2 nights
The only reason I’m even merely giving this a 2 star is bc of Amesha! She was very helpful, kind and accommodating! However, VERY OUTDATED, VERY DISAPPOINTING, other staff besides her was very rude and we hadn’t even been checked in for 5 hours and housekeeping was banging on our door. The “pull out” bed from the couch was absolutely a disgrace! Idk how long the garbage had been under the bed/couch. Idk what kind of stains, and dirt were on the sheets and in the “mattress pad protector” When I went to the front desk to ask for a clean mattress pad protector— the man stated they didn’t have any for the sofa beds. I had to take it outside and shake it out and clean before we could even lay our child down for bed! I should’ve turned around then and asked for a reimbursement, and went elsewhere! The pool has been “under maintenance” for over 6 months! Was the only reason we booked our reservation here for our 9 yo daughters very FIRST CHEER Competition! I will most DEFINITELY spend the extra money somewhere updated, cleaner, and just better all the way around! I do NOT RECOMMEND this hotel. Unless you’re looking for a trap house and just for a few hours!
The only reason I’m even merely giving this a 2 star is bc of Amesha! She was very helpful, kind and accommodating! However, VERY OUTDATED, VERY DISAPPOINTING, other staff besides her was very rude and we hadn’t even been checked in for 5 hours and housekeeping was banging on our door. The “pull out” bed from the couch was absolutely a disgrace! Idk how long the garbage had been under the bed/couch. Idk what kind of stains, and dirt were on the sheets and in the “mattress pad protector” When I went to the front desk to ask for a clean mattress pad protector— the man stated they didn’t have any for the sofa beds. I had to take it outside and shake it out and clean before we could even lay our child down for bed! I should’ve turned around then and asked for a reimbursement, and went elsewhere! The pool has been “under maintenance” for over 6 months! Was the only reason we booked our reservation here for our 9 yo daughters very FIRST CHEER Competition! I will most DEFINITELY spend the extra money somewhere updated, cleaner, and just better all the way around! I do NOT RECOMMEND this hotel. Unless you’re looking for a trap house and just for a few hours!
2
Christian
20 Jun 2024
·
Stayed 1 night
The Comfort Inn at Franklin TN, lost our reservation and we had to rebook at the front desk at full room rate.The guy at the reception said the credit card got declined so they had to reject the prior confirmation (?), and then took the same exact card for new reservation. The room was not that clean and tidy either. We were able to contact Hotels.com and get the first payment reimbursed thankfully.
The Comfort Inn at Franklin TN, lost our reservation and we had to rebook at the front desk at full room rate.The guy at the reception said the credit card got declined so they had to reject the prior confirmation (?), and then took the same exact card for new reservation. The room was not that clean and tidy either. We were able to contact Hotels.com and get the first payment reimbursed thankfully.
6
Julie
14 Apr 2025
·
Stayed 2 nights
The front desk guy was a little overly friendly with me, and cordial to my husband. It looked nice from the outside but the building was obviously old. We were on the second floor and the whole floor smelled weird/funky. Our sink drained real slow, the doors were dirty, especially the bathroom door. It looked like mold or mildew stains in the bathroom at the bottom and top of the wall by the tub. Even the walls in the hallway looked dirty. The mini fridge worked so that was great. It was wobbly though. The TV was old and the picture wasn't super great. The lobby was decent. breakfast was fine. They offered the regular diy waffles, yogurt, cereal, everything bagels, bread for toast, mini muffins, sausage links and scrambled eggs (a little too wet and mushy, for my taste and a few others that I overheard talking about the same thing.
The front desk guy was a little overly friendly with me, and cordial to my husband. It looked nice from the outside but the building was obviously old. We were on the second floor and the whole floor smelled weird/funky. Our sink drained real slow, the doors were dirty, especially the bathroom door. It looked like mold or mildew stains in the bathroom at the bottom and top of the wall by the tub. Even the walls in the hallway looked dirty. The mini fridge worked so that was great. It was wobbly though. The TV was old and the picture wasn't super great. The lobby was decent. breakfast was fine. They offered the regular diy waffles, yogurt, cereal, everything bagels, bread for toast, mini muffins, sausage links and scrambled eggs (a little too wet and mushy, for my taste and a few others that I overheard talking about the same thing.
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AI-generated summary based on recent guest reviews
Location
Convenient off Highway 96 and I-65 and close to shops, restaurants, and FirstBank Amphitheatre; several guests also described the area as quiet.
Related guest reviews
8
Jason
31 Mar 2023
·
Stayed 1 night
Location was convenient off 96 and was in a quiet location.
Location was convenient off 96 and was in a quiet location.
10
Andy
30 Mar 2024
·
Stayed 1 night
Good hotel with easy access from the highway. Great value.
Good hotel with easy access from the highway. Great value.
6
Joel
3 Apr 2023
·
Stayed 1 night
Convenient location to I-65. Poor buffet service as no eggs or yogurt. Should have better food service attention so supplies don’t run out.
Convenient location to I-65. Poor buffet service as no eggs or yogurt. Should have better food service attention so supplies don’t run out.
6
Mark
4 Jan 2025
·
Stayed 1 night
Great location
Great location
10
Dirk
20 May 2025
·
Stayed 2 nights
Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
10
John
5 Nov 2023
·
Stayed 2 nights
Great location, great value and great staff.
Great location, great value and great staff.
6
Joel
5 Oct 2023
·
Stayed 2 nights
Hotel is located off close to the highway. We were grateful for it because the hotel next door where we originally booked was bad so we moved to the Comfort Inn. Room was big with plenty of space (mini-fridge & couch). It was clean and the front desk staff were friendly.
Hotel is located off close to the highway. We were grateful for it because the hotel next door where we originally booked was bad so we moved to the Comfort Inn. Room was big with plenty of space (mini-fridge & couch). It was clean and the front desk staff were friendly.
6
Fatima L
9 Jun 2024
·
Stayed 2 nights
The area was beautiful
The area was beautiful
8
Elisabeth
29 May 2025
·
Stayed 1 night
Great location. Quiet and clean. Definitely an older hotel but it was a nice stay.
Great location. Quiet and clean. Definitely an older hotel but it was a nice stay.
6
Margo
26 Oct 2024
·
Stayed 1 night
My first room (101) smelled really bad of smoke, to the point it really bothered my allergies. I had to go to the desk and complain (which I don’t like to do) the gentleman at the desk switched me to another room 212, which was better. Breakfast was your typical hotel breakfast. It was convenient to many shops, restaurants and especially the Hospital (which I had my daughter in). In my opinion the hotel itself needs to be updated. Overall my stay wasn’t bad.
My first room (101) smelled really bad of smoke, to the point it really bothered my allergies. I had to go to the desk and complain (which I don’t like to do) the gentleman at the desk switched me to another room 212, which was better. Breakfast was your typical hotel breakfast. It was convenient to many shops, restaurants and especially the Hospital (which I had my daughter in). In my opinion the hotel itself needs to be updated. Overall my stay wasn’t bad.
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AI-generated summary based on recent guest reviews
Dining
Breakfast quality varies widely, with frequent reports of limited selection or items not replenished; a basic hot option is sometimes available.
Related guest reviews
6
Richard
2 Nov 2023
·
Stayed 2 nights
Disappointed in the promoted "hot breakfast". After 30 minutes there was no eggs or meat left, and never replenished. Had one biscuit and luke warm gravy. No fruit, no yogart, little selection and no "attendant" to provide service. The desk staff were friendly and helpful. Room as "average".
Disappointed in the promoted "hot breakfast". After 30 minutes there was no eggs or meat left, and never replenished. Had one biscuit and luke warm gravy. No fruit, no yogart, little selection and no "attendant" to provide service. The desk staff were friendly and helpful. Room as "average".
8
Kelly
16 Oct 2023
·
Stayed 1 night
Breakfast was terrible otherwise very good stay.
Breakfast was terrible otherwise very good stay.
6
Joel
3 Apr 2023
·
Stayed 1 night
Convenient location to I-65. Poor buffet service as no eggs or yogurt. Should have better food service attention so supplies don’t run out.
Convenient location to I-65. Poor buffet service as no eggs or yogurt. Should have better food service attention so supplies don’t run out.
6
Edward
6 May 2025
·
Stayed 1 night
The room was okay. Could use some major updating though. The breakfast was just okay. The cereal was stale so couldn't eat it.
The room was okay. Could use some major updating though. The breakfast was just okay. The cereal was stale so couldn't eat it.
10
Dirk
20 May 2025
·
Stayed 2 nights
Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
6
Martha
26 Jun 2025
·
Stayed 1 night
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
4
Kim
21 May 2023
·
Stayed 2 nights
Many repairs were needed: grab bar in shower was coming out of the wall, recent painting in the halls left paint splatters all over the carpet and fingerprints in elevator. Very dusty and some leftover trash in the corners of the room. No light bulbs in several lamps. Doors were warped and rubbed or had difficulty opening/shutting. Ice and vending access only on first floor. Breakfast was disappointing and waffle makers didn’t work. Pool area was moldy and rusty with sad excuses of towels. It was convenient to several nice restaurants and the staff was friendly. But, we didn’t get light bulbs even though we let them know. Occasional smell of weed in the hallway outside our room so someone was smoking in their “smoke-free” building. It served its purpose as a place to sleep on our girls’ trip and we didn’t end up with bed bugs, but we also won’t return to this one.
Many repairs were needed: grab bar in shower was coming out of the wall, recent painting in the halls left paint splatters all over the carpet and fingerprints in elevator. Very dusty and some leftover trash in the corners of the room. No light bulbs in several lamps. Doors were warped and rubbed or had difficulty opening/shutting. Ice and vending access only on first floor. Breakfast was disappointing and waffle makers didn’t work. Pool area was moldy and rusty with sad excuses of towels. It was convenient to several nice restaurants and the staff was friendly. But, we didn’t get light bulbs even though we let them know. Occasional smell of weed in the hallway outside our room so someone was smoking in their “smoke-free” building. It served its purpose as a place to sleep on our girls’ trip and we didn’t end up with bed bugs, but we also won’t return to this one.
4
Kathy
22 May 2023
·
Stayed 1 night
This property is run down and has not been taken care of. The breakfast was not good at all. There were not many food choices as compared to other chains and facilities. The waffle machines were not working. We have stayed at Comfort Inn properties previously that were very nice but this one was definitely not.
This property is run down and has not been taken care of. The breakfast was not good at all. There were not many food choices as compared to other chains and facilities. The waffle machines were not working. We have stayed at Comfort Inn properties previously that were very nice but this one was definitely not.
10
Jonathan
21 Jul 2024
·
Stayed 1 night
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
6
Margo
26 Oct 2024
·
Stayed 1 night
My first room (101) smelled really bad of smoke, to the point it really bothered my allergies. I had to go to the desk and complain (which I don’t like to do) the gentleman at the desk switched me to another room 212, which was better. Breakfast was your typical hotel breakfast. It was convenient to many shops, restaurants and especially the Hospital (which I had my daughter in). In my opinion the hotel itself needs to be updated. Overall my stay wasn’t bad.
My first room (101) smelled really bad of smoke, to the point it really bothered my allergies. I had to go to the desk and complain (which I don’t like to do) the gentleman at the desk switched me to another room 212, which was better. Breakfast was your typical hotel breakfast. It was convenient to many shops, restaurants and especially the Hospital (which I had my daughter in). In my opinion the hotel itself needs to be updated. Overall my stay wasn’t bad.
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AI-generated summary based on recent guest reviews
6
Robert
23 Aug 2026
·
Stayed 3 nights
Breakfast was good. Pool was closed for maintenance or something.
Breakfast was good. Pool was closed for maintenance or something.
10
Melissa
17 Jul 2026
·
Stayed 1 night
Stayed here several times, always greeted with a smile. Staff is very friendly and willing to help when they can. Great breakfast, clean rooms. Always make a point to reserve here when I stay in Franklin!
Stayed here several times, always greeted with a smile. Staff is very friendly and willing to help when they can. Great breakfast, clean rooms. Always make a point to reserve here when I stay in Franklin!
4
Christopher
16 Jul 2026
·
Stayed 2 nights
Hard bed, worn out and nasty pillows. Pool not available. Dirty towels. Coffee poor. Cereal selection poor.
Hard bed, worn out and nasty pillows. Pool not available. Dirty towels. Coffee poor. Cereal selection poor.
10
Josh
13 Jul 2026
·
Stayed 4 nights
Clean room, free breakfast, helpful staff
Clean room, free breakfast, helpful staff
2
Allison
6 Jul 2026
·
Stayed 1 night
The air in our first room was very cold and couldn’t be adjusted, so they moved us to another room in which the air was blowing on the coldest setting, but wasn’t enough to cool the room. The air units in the rooms need to be fixed and maintained, especially for hot summers.
The air in our first room was very cold and couldn’t be adjusted, so they moved us to another room in which the air was blowing on the coldest setting, but wasn’t enough to cool the room. The air units in the rooms need to be fixed and maintained, especially for hot summers.
FAQs about Comfort Inn Franklin Highway 96
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Does the property allow pets?
Pets are allowed with a maximum weight of 50 lbs (23 kg) per pet. Service animals are exempt from fees and restrictions.
What are the standard check-in and check-out times?
Standard check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the property offer for guests with disabilities?
The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located near SOAR Adventure Tower, approximately 0.4 km (0.2 mi) away. Other nearby attractions include Saint Thomas Medical Partners (0.5 mi), Aspen Grove Park (3.1 mi), and Franklin Theatre (3.5 mi).
What are the policies for guests staying with children?
Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: NO DATA
- 2026-10-31: 71.73216007728577USD
- 2026-11-01: 60.18626440925598USD
- 2026-11-02: 57.175446068000795USD
- 2026-11-03: 59.182661143684385USD
- 2026-11-04: 56.14347065601349USD
- 2026-11-05: 58.15295430717468USD
- 2026-11-06: 64.24047366847992USD
- 2026-11-07: 64.20069028835297USD
- 2026-11-08: 57.09842130851746USD
- 2026-11-09: 56.1718428024292USD
- 2026-11-10: 57.175446068000795USD
- 2026-11-11: 56.1718428024292USD
- 2026-11-12: 58.17905360584259USD
- 2026-11-13: 65.20429782619476USD
- 2026-11-14: 64.23079697647094USD
- 2026-11-15: 56.1718428024292USD
- 2026-11-16: 56.1718428024292USD
- 2026-11-17: 56.1718428024292USD
- 2026-11-18: 56.1718428024292USD
- 2026-11-19: 57.175446068000795USD
- 2026-11-20: 64.20069028835297USD
- 2026-11-21: 65.20429782619476USD
- 2026-11-22: 53.161020188903805USD
- 2026-11-23: 53.161020188903805USD
- 2026-11-24: 53.161020188903805USD
- 2026-11-25: 54.16462772674561USD
- 2026-11-26: 64.20069028835297USD
- 2026-11-27: 76.24396792564391USD
- 2026-11-28: 76.24396792564391USD
- 2026-11-29: 59.182661143684385USD
- 2026-11-30: 53.161020188903805USD
- 2026-12-01: 53.161020188903805USD
- 2026-12-02: 53.161020188903805USD
- 2026-12-03: 53.161020188903805USD
- 2026-12-04: 64.20069028835297USD
- 2026-12-05: 64.20069028835297USD
- 2026-12-06: 53.161020188903805USD
- 2026-12-07: 57.205557028388974USD
- 2026-12-08: 57.205557028388974USD
- 2026-12-09: 57.205557028388974USD
- 2026-12-10: 57.205557028388974USD
- 2026-12-11: 61.18987194709778USD
- 2026-12-12: 61.18987194709778USD
- 2026-12-13: 53.161020188903805USD
- 2026-12-14: 57.205557028388974USD
- 2026-12-15: 57.205557028388974USD
- 2026-12-16: 57.205557028388974USD
- 2026-12-17: 53.161020188903805USD
- 2026-12-18: 61.18987194709778USD
- 2026-12-19: 61.18987194709778USD
- 2026-12-20: 53.161020188903805USD
- 2026-12-21: 56.82649558238983USD
- 2026-12-22: 53.161020188903805USD
- 2026-12-23: 53.161020188903805USD
- 2026-12-24: 64.60013046321869USD
- 2026-12-25: 75.24036038780213USD
- 2026-12-26: 67.6892253391266USD
- 2026-12-27: 53.161020188903805USD
- 2026-12-28: 53.161020188903805USD
- 2026-12-29: 53.161020188903805USD
- 2026-12-30: 57.205557028388974USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- Pet deposit: USD 30 per night
- Pet fee: USD 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Safe-deposit box
Services
Business centre
Dry cleaning
Housekeeping
Safe-deposit box
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Activities
Fitness Center (nearby)
General
Non-smoking rooms
Vending machines
Family room
Beach Sun Loungers
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi