Name: Sheraton Harrisburg Hershey Hotel
Address: 4650 Lindle Road, Harrisburg, Pennsylvania, United States of America, Harrisburg, Pennsylvania, US
Price range: US$117–US$282 per night
Rating: 7.6

What guests think

Sheraton Harrisburg Hershey Hotel is undergoing extensive renovations, and many guests found the property dated with areas closed off, altered routes, and a reduced restaurant, while consistently praising the friendly, accommodating staff and generally comfortable, sometimes upgraded rooms.

Recurring issues include pests and cleanliness lapses, plumbing problems, noisy corridors, and pool closures or poor conditions during construction. Location is convenient for driving to Hershey and area dining, though some found it a bit far or not walkable. On-site dining gets mixed feedback, with a late-open restaurant and friendly bar service but limited space during renovations and a breakfast price some considered high. Expect friendly service amid renovation disruption and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations disrupt common areas, routes, and amenities, with a smaller restaurant and some equipment unavailable. Pool experiences are mixed, ranging from closures and heater or cleanliness issues to occasional positive use.

Related guest reviews

8

Natalia

21 Apr 2025

·

Stayed 1 night

The hotel was under renovation

8

Rebecca

26 Aug 2024

·

Stayed 1 night

Stay was decent, staff was the best part extremely kind and helpful. Its undergoing significant construction was a bit like a maze with parts from the 1980s and newer sections. Outdoor pool was nice.

6

Jeffrey

27 Jul 2023

·

Stayed 2 nights

The hotel is being renovated. There was no laundry and half the ice machines were not working.

6

Michael

28 Aug 2024

·

Stayed 1 night

The hotel was under serious construction ! You had to pass the indoor pool to get to the outdoor pool and it was a mess . There were no signs how to get to the outdoor pool but it was the same Locked door that you needed your key for that said weight room on a different floor . The pool had a security guard which I’ve never seen before and a lot of bee/wasp hives all Around the pool

8

Damon

14 Jan 2025

·

Stayed 1 night

Enjoyed my stay. My room was really nice.I was upgraded to a suite which was expected but pleasant surprised. They were in the midst of renovations so there was some temporary walls in the lobby. It didn't bother me but work noting. I never heard the work or had to deal with the dust but it meant the whole hotel wasn't open.

6

Susana

2 Sept 2024

·

Stayed 4 nights

We booked for indoor pool and it was not working, had construction work thru out the whole hotel. Very unpleasant to be around in, was not relaxing.

10

Millie

1 Jan 2025

·

Stayed 1 night

Room was spacious, received a free upgrade, parking was close in proximity to entrance we used, loved the pool

8

Linda

2 Oct 2025

·

Stayed 1 night

You was clean, staff friendly and helpful. I was there for a conference. Lots of construction makes the restaurant very small. It’s going to be beautiful when completed.

2

Daniel

15 Aug 2025

·

Stayed 1 night

This hotel is under construction

4

Animesh

16 Apr 2025

·

Stayed 1 night

This was bad experience. Hotel is in pretty bad shape, repair and renovations all over. Indoor pool was very dirty, old rundown place, almost scary dark. None of these were described on website/hotel descriptions. Pictures probably are from when hotel was new. Felt pretty bad almost cheated. Only good part was staff at front desk was nice and helpful.

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Cleanliness

Some guests found rooms clean, but others reported pests (ants and a roach), drainage issues, and areas needing deeper cleaning; a few also mentioned dirty pool conditions.

Related guest reviews

4

Thompson

8 Aug 2023

·

Stayed 1 night

We had a room with 2 beds; one was very evidently broken- loud and dented in on the far right side and the other bed was not made with sheets (fitted or flat). The tub had dirty shoe prints in them and the room smelled overwhelmingly like smoke.

6

Scott

22 Jun 2025

·

Stayed 2 nights

Property was very outdated and under construction. Rooms were clean.

4

Angel

6 Aug 2025

·

Stayed 1 night

Roach in room and the tub wouldn’t drain quickly Water backed up

6

Tania

7 Jul 2023

·

Stayed 2 nights

It was great service but we saw some bugs.

10

Seanque

7 Jul 2024

·

Stayed 1 night

Nice and clean

4

JOSE

5 Aug 2025

·

Stayed 2 nights

Rooms need upgrade. Water won't run well in the bathroom, ants in the room, Tv won't work.

4

Whitnee

20 Oct 2023

·

Stayed 2 nights

Hotel needs to be exterminated…that’s all I’m going to say

10

Belkis

1 Jul 2024

·

Stayed 2 nights

The property was in a great location for access to the theme park. I love the option of the indoor and outdoor pool easy access. Since it always rains when I go in June. The rooms were clean, beds were very comfortable. Staff was extremely accommodating and pleasant. However there should be more of a deep cleaning of the hotel. As there was very noticeable areas that needed better cleaning. Breakfast was $16.99 per person. I had six kids so that was not a great option for me. I would go back.

10

Gabriel

19 Apr 2025

·

Stayed 1 night

Quiet but difficult to navigate at first. Cleanliness could be improved and a better dining option would be appreciated but not a bad stay.

4

Animesh

16 Apr 2025

·

Stayed 1 night

This was bad experience. Hotel is in pretty bad shape, repair and renovations all over. Indoor pool was very dirty, old rundown place, almost scary dark. None of these were described on website/hotel descriptions. Pictures probably are from when hotel was new. Felt pretty bad almost cheated. Only good part was staff at front desk was nice and helpful.

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Rooms

Rooms are generally comfortable, with occasional upgrades and some spacious layouts, but many note dated decor, limited outlets, loud A/C, small or broken beds, and design quirks like sliding bathroom doors and no vent. Noise near the lobby was also mentioned.

Related guest reviews

4

Thompson

8 Aug 2023

·

Stayed 1 night

We had a room with 2 beds; one was very evidently broken- loud and dented in on the far right side and the other bed was not made with sheets (fitted or flat). The tub had dirty shoe prints in them and the room smelled overwhelmingly like smoke.

6

Kate

30 Jun 2023

·

Stayed 2 nights

Sliding doors that don’t open if you close them all the way… ON THE BATHROOM. Hard Pass. Air Conditioning units that sound like jet engines. Tiny beds. Pool area in complete disrepair… like third world country disrepair. On site breakfast to purchase for $17? Nope. Hallways are dark and reminiscent of The Shining.

6

Shirley

5 May 2025

·

Stayed 2 nights

The staff is super friendly and helpful. The hotel itself is a little dated. I didn’t like that the bathroom doesn't have a vent. They only have two towels in the room, not including the small ones. But other than that, the stay was great.

8

Damon

14 Jan 2025

·

Stayed 1 night

Enjoyed my stay. My room was really nice.I was upgraded to a suite which was expected but pleasant surprised. They were in the midst of renovations so there was some temporary walls in the lobby. It didn't bother me but work noting. I never heard the work or had to deal with the dust but it meant the whole hotel wasn't open.

4

Stephanie

9 Sept 2024

·

Stayed 2 nights

When you go there, it is like amazed they are under construction, and it is not very clear on where to go. We stayed on the third floor, which is the lobby floor, and it was extremely noisy. Our neighbors kept slamming their doors. It was not very conducive to what I needed my children had a hockey tournament. They barely slept played horrible. The next day used to be a favorite of hotel of hours, but this was not good at all, they should really have shut down construction and not do it totally gave this hotel

10

Millie

1 Jan 2025

·

Stayed 1 night

Room was spacious, received a free upgrade, parking was close in proximity to entrance we used, loved the pool

8

Lisa

30 Aug 2025

·

Stayed 1 night

It’s a little dated but it was comfortable

6

Darryl

8 Sept 2023

·

Stayed 1 night

Just very average. My main issue was this place was lack of AC and USB outlets at the desk and bedside table. You would think that in today’s electronic world that you wouldn’t have to crawl under the SES and unplug the coffee maker in order to plug in your laptop. That is ridiculous in 2023. Everything else was just average and outdated.

4

JOSE

5 Aug 2025

·

Stayed 2 nights

Rooms need upgrade. Water won't run well in the bathroom, ants in the room, Tv won't work.

8

David

12 Feb 2023

·

Stayed 1 night

Hotel is nice! Needs updated in the rooms, not many outlets to plug in your phones, etc.

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Service

Staff are widely praised as friendly, helpful, and accommodating, with smooth check-in and proactive communication during renovations; a few guests reported rude interactions or poor issue handling.

Related guest reviews

10

Karen

1 Jan 2025

·

Stayed 1 night

Despite extensive renovations, the staff ensured that guests received great service and were kept informed about moving thru the muddle.

6

Karen

14 Aug 2023

·

Stayed 1 night

Staff at check in was rude especially Yohanna and JD. Everyone else was really nice especially the Marleny at the restaurant.

10

Donna

26 Aug 2023

·

Stayed 1 night

The room was clean and well maintained. Staff was friendly and helpful.

10

Maria

13 Aug 2023

·

Stayed 2 nights

The front desk and housekeeping staff were very helpful! Customer service was excellent!

6

Shirley

5 May 2025

·

Stayed 2 nights

The staff is super friendly and helpful. The hotel itself is a little dated. I didn’t like that the bathroom doesn't have a vent. They only have two towels in the room, not including the small ones. But other than that, the stay was great.

10

Christina

7 Jul 2025

·

Stayed 1 night

Staff treated my family very well . Would stay again

8

Linda

2 Oct 2025

·

Stayed 1 night

You was clean, staff friendly and helpful. I was there for a conference. Lots of construction makes the restaurant very small. It’s going to be beautiful when completed.

4

Gary

20 Sept 2023

·

Stayed 1 night

Front desk JD was rude and had an attitude! Restaurant food was good and the waitress was vey sweet! The pool area is nice and pool temp was great! The room looks very clean but when you take a closer look there are ants and they were crawling on my bag and the rug and floor outside of bathroom area! Housekeeping knocked on the door at 8am to see if we left yet! Checkout is not til 11! I expressed these issues to manager and all I got was ok! Not I'm sorry, I'll look into it or comp or something!!!!

10

Kathleen

13 Jul 2023

·

Stayed 2 nights

The ENTIRE Staff !!

10

Diane

6 Apr 2024

·

Stayed 1 night

Check in was easy. Staff very friendly on check in and check out

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Location

Convenient for driving to Hershey Park and area dining/shopping, with some noting a quiet setting; a few found it a bit far or not very walkable.

Related guest reviews

10

Sherri

4 Mar 2023

·

Stayed 1 night

At check in time I was greeted with friendly staff . Very impressed with the indoor/outdoor pool and the restaurant open till mid-night. Actually I was so impressed with the amenities that I am planning a short term vacation with the kids in June as it is close to Hershey Park.

10

Donna

25 Jul 2023

·

Stayed 1 night

Walkable! Lots of dining options

10

larome

25 Aug 2024

·

Stayed 2 nights

Very comfortable and convenient to shopping and dinning

10

Irene

27 Dec 2024

·

Stayed 2 nights

Quite area for layover during trip from NY to FL. Not much attractions, not walkable area

8

Martha

21 Jan 2025

·

Stayed 1 night

A little far from Hershey for my days. But it was nice not too expensive and very comfortable and clean.

8

Scott

20 Jul 2023

·

Stayed 3 nights

Close to hershey, quiet location, nice room

10

Belkis

1 Jul 2024

·

Stayed 2 nights

The property was in a great location for access to the theme park. I love the option of the indoor and outdoor pool easy access. Since it always rains when I go in June. The rooms were clean, beds were very comfortable. Staff was extremely accommodating and pleasant. However there should be more of a deep cleaning of the hotel. As there was very noticeable areas that needed better cleaning. Breakfast was $16.99 per person. I had six kids so that was not a great option for me. I would go back.

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Dining

On-site dining earns praise for a late-open restaurant, good food, and standout bar staff, but space is reduced during renovations and breakfast pricing felt high for some.

Related guest reviews

8

Max

12 Jul 2024

·

Stayed 2 nights

I stayed tonight just to get away from my family. I take care of my mother and father. And sometimes I just need a little break and I usually go to the Best Western premiere, which is amazing but I decided to try the sheraton but I was disappointed. The room I had was nice, but half old half new. The whole hotel was a little spooky. Sketchy, I'm sure when it's done being remodeled. It will be wonderful besides the. Condition of the hotel which is not good. Everybody was friendly. The dog and pony. Lindsey, who is the bartender 4 times a week, is a diamond in the rough and you better hold on to her and pay her whatever she needs. Because without her, that restaurant would not be anymore and I and then you customer and I have just met her and the value on her alone could set up the whole atmosphere of your hotel for the better. Thank you

6

Karen

14 Aug 2023

·

Stayed 1 night

Staff at check in was rude especially Yohanna and JD. Everyone else was really nice especially the Marleny at the restaurant.

10

Lakesha

11 Dec 2022

·

Stayed 1 night

The rooms were very nice! The dining was also nice.

10

Cynthia

9 Jul 2024

·

Stayed 2 nights

The entire stay was amazing! Fresh, Clean & Above Expectations! Staff was Friendly, Accommodating, Respectful & went out of their way to make us all feel special & Happy to be there! The Staff Were all very friendly & you could tell they were happy working there. Everyone Greeted us, chatted with us & asked if there was anything they could do to make our stay better! The Rooms were outstanding, the restaurant was open late & the food was excellent, the pool was indoor/outdoor & the kids loved it! The fitness room was full of many different equipment pieces enough that it was not overcrowded. Every employee was friendly & truly caring about our comfort! I highly recommend this location for both business & pleasure. They also have large meeting rooms & ball rooms for weddings, conferences, reunions, etc. I was extremely impressed with the accommodations!

10

Sherri

4 Mar 2023

·

Stayed 1 night

At check in time I was greeted with friendly staff . Very impressed with the indoor/outdoor pool and the restaurant open till mid-night. Actually I was so impressed with the amenities that I am planning a short term vacation with the kids in June as it is close to Hershey Park.

8

Linda

2 Oct 2025

·

Stayed 1 night

You was clean, staff friendly and helpful. I was there for a conference. Lots of construction makes the restaurant very small. It’s going to be beautiful when completed.

10

Belkis

1 Jul 2024

·

Stayed 2 nights

The property was in a great location for access to the theme park. I love the option of the indoor and outdoor pool easy access. Since it always rains when I go in June. The rooms were clean, beds were very comfortable. Staff was extremely accommodating and pleasant. However there should be more of a deep cleaning of the hotel. As there was very noticeable areas that needed better cleaning. Breakfast was $16.99 per person. I had six kids so that was not a great option for me. I would go back.

10

Gabriel

19 Apr 2025

·

Stayed 1 night

Quiet but difficult to navigate at first. Cleanliness could be improved and a better dining option would be appreciated but not a bad stay.

4

Gary

20 Sept 2023

·

Stayed 1 night

Front desk JD was rude and had an attitude! Restaurant food was good and the waitress was vey sweet! The pool area is nice and pool temp was great! The room looks very clean but when you take a closer look there are ants and they were crawling on my bag and the rug and floor outside of bathroom area! Housekeeping knocked on the door at 8am to see if we left yet! Checkout is not til 11! I expressed these issues to manager and all I got was ok! Not I'm sorry, I'll look into it or comp or something!!!!

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Month	Average price
January	US$170
February	US$155
March	US$177
April	US$192
May	US$184
June	US$229
July	US$221
August	US$190
September	US$186
October	US$181
November	US$156
December	US$146

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $282	18	19 $190
20 $146	21 $133	22 $127	23 $134	24 $129	25 $171	26 $149
27 $117	28 $146	29 $133	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $132	3 $122
4 $142	5 $140	6 $181	7 $230	8 $154	9 $214	10 $250
11 $123	12 $139	13 $165	14 $235	15 $139	16 $154	17 $220
18 $161	19 $220	20 $200	21 $246	22 $170	23 $158	24 $197
25 $134	26 $134	27 $146	28 $151	29 $152	30 $151	31 $122

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Monthly average prices

About this property

Location

Room options

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Deluxe Room, 1 King Bed with Sofa Bed

Traditional Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Corner

Deluxe Room, 2 Double Beds

Traditional Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds, Poolside

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Harrisburg Hershey Hotel

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Prices for upcoming dates