Name: Sonesta Simply Suites Austin The Domain Area
Address: 9701 Stonelake Boulevard, Gateway, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$83–US$330 per night
Rating: 8.1

What guests think

At Sonesta Simply Suites Austin The Domain Area, travelers describe a budget-friendly, extended-stay style hotel with in-room kitchens and a convenient, generally quiet location near shopping and highways, with trade-offs in overall condition that affect comfort for some.

Many guests praise the friendly, helpful staff and the value for longer stays. Rooms are often described as spacious and comfortable, though furnishings and lighting feel worn, and some guests experienced noise from halls or loud AC and fridges. Common complaints include noticeable odors, reports of mold, and tired common areas like elevators; there is no breakfast, though free laundry is a plus. Expect a practical, no-frills stay with conveniences and trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room kitchens and free self-serve laundry are appreciated for longer stays. However, elevators are repeatedly described as smelly or unreliable, the small gym can be dirty, and no breakfast is provided.

Related guest reviews

4

Kip

25 Oct 2024

·

Stayed 5 nights

The property looked old on the inside. the handle on the bath tub was loose. There was a burn in the carpet. I didn't see a cleaning person one time. The gym equipment was dirty. The remote for the TV in the room didn't work. The caulk job in the rooms bathroom looked like a 2 year old did it. There was an abandoned card in the paring lot that said if not picked up by 10/14 it will be towed and it was 10/24.

6

Ashley

27 Dec 2024

·

Stayed 3 nights

It was okay. Needs renovated elevators and carpets.

10

Sharon

15 Sept 2025

·

Stayed 5 nights

The room had a stove ,frig,pots & pans utensils plates silverware, glasses lg frig & free washers & dryers

4

Rohit

12 Nov 2023

·

Good place to stay if you're looking for a 2-star decorum. It's what you get for the price you pay. Somewhat smelly and damp rooms. The kitchen was well furnished. The studio room has limited light. False advertising: There is no business center or lobby as shown in the pictures. It's converted into a storage or vending machine. It has laundry and a small gymnasium.

6

Valencia

23 Apr 2024

·

Stayed 2 nights

No breakfast

4

Amanda

14 Jun 2024

·

Stayed 4 nights

The elevator smells terrible. The service desk people were never around. The room was ok as far as bedding but the furniture was torn and tattered and there where holes in the wall stuffed with paper towels.

8

Paul

3 Sept 2024

·

Stayed 1 night

AC in room worked very well and room was nicely appointed. Elevators were a bit wonky.

2

makayla

27 Apr 2025

·

Stayed 1 night

No pool amenity

10

Steven

27 Sept 2025

·

Stayed 1 night

It doesn't look great looking from the outside but everything in the room is just clean and neat. The frontdesk staff is also very helpful and efficient. Was concerned about the condition of the laundry but it turned out great. Plenty of free parking place and it is only 20mins from downtown Austin.

10

Andrea

7 Nov 2024

·

Stayed 1 night

The mini kitchen is a nice perk, stocked with cookware and other essentials. There is a lending area with items like a blender. A BBQ area is also provided. Bed was comfy and the room was clean. The AC and full size fridge were kind of loud at night, but the area is relatively quiet. Very pet friendly!

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Cleanliness

Cleanliness is mixed: several reviews note clean rooms, but recurring reports mention strong odors (smoke, pets, mildew), hallway or bathroom mold, and stained carpets. Common areas can look tired.

Related guest reviews

4

Thomas

7 Nov 2025

·

Stayed 3 nights

The room smelled terrible, like smoke and pets and mildew. Very disappointed.

6

Holly

21 Apr 2024

·

Stayed 2 nights

It’s an older hotel but the rooms are clean. The only thing is the 3rd floor hallway smells of mold; once you get into the room there’s no issue. We did like the fact we had a full kitchen, even for the weekend.

10

Kirk

24 Feb 2025

·

Stayed 1 night

The room was clean and fresh, everything worked well. The common hallways could use a carpet refresh though, maybe some better ventilation when neighbors are cooking. Overall a good value for the price.

6

Ericnisha

13 Aug 2025

·

Stayed 3 nights

Room chair was rip and peeling bad, wall and bathroom door was dirty and had a hole in it. The carpet had big red stains on different areas of the carpet. I went and told the front desk about it and they said for two weeks they suppose to be having a repair/cleaning situation. The first floor smelled bad and I hate they hold a $100 fee until you leave, with the condition they have right now with the rooms they don’t need to be holding anything until they get everything looking better. I can say that it was silent on the floor I was on and no issue with parking.

4

Justin

8 Dec 2022

·

Stayed 1 night

Very dirty hotel. Felt a little rundown. Had odor all around hotel. Stains on carpets. Wasn't happy with my stay.

6

Brooke

18 Nov 2024

·

Stayed 5 nights

The staff here is so kind and friendly. However, my room made me sick. I had to keep the window open and then fan in the bathroom on. The rugs were "Moist" and the after sleeping overnight, I would wake up with raging headaches that would go away as soon as I left within 10 minutes. The dishwasher had dirty dishes in it. I feel horrible leaving this review as the staff was SO nice and helpful. This hotel needs a remodel. The elevators always smelled like someone was smoking weed IN the elevators and it was smoky.

2

Marina

9 May 2023

·

Stayed 1 night

Everything looked fine when we arrived for check-in. My husband and I returned from dinner and there were bugs and roaches everywhere! It was the most disgusting thing we have ever encountered in all of our world travels. The front desk staff was also disgusted when we showed her the pictures of all the bugs. She stated she would write a note for management to refund our payment. However it is 3 days later and no one has contacted us.

4

Gustavo

12 Mar 2024

·

For this to be a Sonesta brand i expected a lot more. It was outdated and dirty and moldy. The restroom had black mold in the restroom and water marks on the ceiling and also holes in the walls. The hallways smelled like dirty dog. And I asked for room service and the housekeeper said they only do it once a week . I then just asked her for towels bc she obviously didn’t wanna clean my room . I wouldn’t book here .

8

Daniel

18 Jul 2025

·

Stayed 5 nights

I had a pleasant stay and my bed was confortable. I like the size of the room and the big desk. I gave it a 3 start rating in cleanliness and condition because the top of the refrigerator looked really dirty. It's a small, but full size refrigerator and is the first thing you see as you walk in the room

4

Jalan

9 Sept 2025

·

Stayed 2 nights

The smell is horrible. Very smelly hotel. Please shut this place down. I had to leave this hotel early because of the smell.

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Rooms

Rooms are generally spacious and comfortable, but decor and appliances are dated, lighting can be dim, and some guests reported noise from hallways or loud AC/fridges.

Related guest reviews

10

Ronald

27 Feb 2024

·

Stayed 2 nights

Suite room was well equiped, bed and pillows were very comfortable. Room was clean and updated. Very quiet.

8

Jonathan

17 Mar 2025

·

Stayed 1 night

If you're considering this hotel then you're likely looking for an affordable option in the Domain/Arboretum area -- and that's exactly what this is. For a one night stay, it got the job done. The hotel shows some sign of age, but the room was clean and the bed was comfortable. It was nice having a full sized fridge and freezer in the room. The young man working at the front desk was very polite and helpful.

6

James

25 Jun 2025

·

Stayed 3 nights

I always stay at Simply Sonesta Domain while in Austin because of the location and price. This time the room had a strange odor, the furnishings were shabby and there was a huge space under the door which led to unwanted noise. The staff is always the best, the property could use some updating and recycling options.

8

Kathryn

20 Dec 2022

·

Stayed 19,344 nights

The room was perfect for our needs with the kitchen area and separate bedroom.

6

James

7 Oct 2025

·

Stayed 2 nights

The room was clean but needed repairs. The lamp over the desk did not work. This hotel needs to be upgraded with USB ports, new furniture, carpet, paint and fixtures.

10

Crystal

12 Dec 2025

·

Stayed 2 nights

Spacious and comfortable. Felt like home.

6

Leslie

29 Oct 2025

·

Stayed 2 nights

Clean room, friendly staff. Cute "stray kitten" that guest and staff are taking care of, which was very sweet. Great location too, Negatives are lighting in the room was grim (light color). Good room layout but very old furniture and appliances, Wasn't too expensive so a good value, but you might want to consider a new property nearby.

8

Lorraine

21 Mar 2024

·

Stayed 4 nights

Room was great, but needs some "TLC" i.e. paint, shower faucet spews more water than shower head. Recliner did not function properly and one main outlet did not work.

6

vicky

2 Oct 2025

·

Stayed 2 nights

Nice hotel. Great location. Loud though. Doors banging. People in the halls.

10

Andrea

7 Nov 2024

·

Stayed 1 night

The mini kitchen is a nice perk, stocked with cookware and other essentials. There is a lending area with items like a blender. A BBQ area is also provided. Bed was comfy and the room was clean. The AC and full size fridge were kind of loud at night, but the area is relatively quiet. Very pet friendly!

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Service

Staff are widely described as friendly and accommodating, assisting with room changes and efficient check-ins. Some noted unattended front desk, customer service lapses, or deposit/refund frustrations.

Related guest reviews

10

John

16 Jun 2025

·

Stayed 4 nights

This is my home away from home in Austin (as long as the price remains reasonable)!! The place is clean, quiet, safe and convenient. The TV and AC work properly. The water was hot. The staff was friendly.

10

Grace

7 Jul 2025

·

Stayed 3 nights

The rooms were great, very spacious & clean. We enjoyed our stay here; the staff was kind, helpful, & made the stay very easy.

4

choung

14 Nov 2023

·

Stayed 2 nights

It was an ok stay, Nobody in front when we check in, they wait til last minute and called me and said my room was not available, do i wanna cancel, they gave me a smaller room.

2

kena

29 Jun 2025

·

Stayed 3 nights

Terrible service

8

Melissa

19 Mar 2024

·

Stayed 4 nights

The staff was very friendly and willing to help. When arriving at the hotel, the first room offered had a bad odor. Staff moved the reservation to a different room. That room had trouble with the toilet. Third room worked much better. And again, the staff was very accommodating and friendly.

10

Nicole

10 Nov 2025

·

Stayed 1 night

Friendly staff, quiet area and the amenities like a small kitchen that was in the room.

10

Carl

14 Oct 2024

·

Stayed 1 night

This was my first stay at a Sonesta property. Everyone made my stay so enjoyable. Great staff

2

kena

29 Jun 2025

·

Stayed 2 nights

Terrible customer service,

10

Gary

6 May 2023

·

Stayed 1 night

Good check in

10

Imelda

24 Apr 2023

·

Stayed 1 night

The staff was very attentive. Had popcorn and coffee available too. Have free washers and dryers we were able to use

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Location

Convenient, quiet location near the Domain, shopping, dining, and major roads. A few found the property tucked away or odd on arrival.

Related guest reviews

8

Dinesh

11 Dec 2024

·

Stayed 1 night

Very good stay. Nice, clean and close to Domain.

10

Citlali

22 Jun 2025

·

Stayed 2 nights

Super nice great location!

10

Hans J

20 Dec 2023

·

Stayed 4 nights

Very nice hotel for short-term and long-term stay. Great location surrounded by freeways but quiet in the center. Shopping and dining options nearby as well as easy access this private or public transport. Very friendly and helpful staff. Nicely appointed rooms that are kept up quite well.

10

Adam

12 Sept 2025

·

Stayed 2 nights

Located near shopping and dining, easy to access freeway to get around town. Very nice staff and clean facility

10

Glenn

22 Oct 2023

·

Stayed 1 night

Perfect location for the 3M half marathon...walk out lobby and boom, right at the start line. Would stay there again for the convenience.

10

Benjamin

7 Feb 2024

·

Stayed 2 nights

The property is well-maintained, and the room was spacious and clean. The area is very nice and walkable.

8

Mary

29 Aug 2025

·

Stayed 2 nights

The hotel is in a weird location and the lighting isn’t well lit. I was solo traveler and the taxi driver seemed creepy. I was not sure if the hotel was open once we pulled up. So, the taxi driver was being nice I guess by walking me into the hotel. But, I was very nervous about the experience. Everything seemed okay after getting checked in. Then the taxi driver call me back that morning saying he will pick me up to my destination. So, that when okay! Either way my first expression of the hotel was feeling of the building being empty or closed. The staff was very nice and friendly

10

Doug

8 Mar 2024

·

Stayed 1 night

We had great time staying in Austin at the Sonesta simply suites. Great location with everything you need for a fun time..

10

Steven

27 Sept 2025

·

Stayed 1 night

It doesn't look great looking from the outside but everything in the room is just clean and neat. The frontdesk staff is also very helpful and efficient. Was concerned about the condition of the laundry but it turned out great. Plenty of free parking place and it is only 20mins from downtown Austin.

10

Srinivas

6 Oct 2025

·

Stayed 1 night

Great location. Clean room.

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Dining

No breakfast is offered and on-site options are minimal.

Related guest reviews

6

Valencia

23 Apr 2024

·

Stayed 2 nights

No breakfast

2

Diamond

20 Mar 2023

·

Stayed 2 nights

it stinks literally its giving motel 6 do not stay here only one elevator for whole building and stairs look like a murder scene no breakfast or dining

6

Karina

19 Nov 2024

·

Stayed 2 nights

It's a sub-par property. The room had a lingering smell of cigarettes even though I was in a non-smoking room. Otherwise, nothing special. If you're just going to be in and out for a day or two, it's fine. There is no breakfast or anything, but there are some places nearby.

10

Imelda

24 Apr 2023

·

Stayed 1 night

The staff was very attentive. Had popcorn and coffee available too. Have free washers and dryers we were able to use

8

Lindsey

22 Jan 2024

·

Stayed 7 nights

Quiet, simple stay. Suite was a little tight, but perfect for one person or a short stay with two. The kitchen was well stocked with any dish you may need with the exception of a mixing bowl. Plenty of towels. Nice room. Elevators were a little sketchy sometimes and had a bad smell sometimes. Coffee area was a just ok: not always stocked well and sometimes messy. Other than that, great stay. Very cozy.

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Month	Average price
January	US$68
February	US$63
March	US$100
April	US$73
May	US$71
June	US$73
July	US$69
August	US$81
September	US$82
October	US$123
November	US$79
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $85	16 $85	17 $83	18 $98	19 $94
20 $84	21 $85	22 $85	23 $85	24 $85	25 $92	26 $91
27 $86	28 $86	29 $89	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $131	3 $114
4 $119	5 $99	6 $105	7 $103	8 $112	9 $135	10 $145
11 $114	12 $99	13 $100	14 $99	15 $99	16 $129	17 $129
18 $110	19 $88	20 $88	21 $86	22 $156	23 $330	24 $296
25 $156	26 $89	27 $89	28 $89	29 $88	30 $94	31 $96

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Tub Studio)

Suite, 1 Queen Bed, Accessible (Mobility Hearing Shower One Bedroom)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Studio Suite, 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta Simply Suites Austin The Domain Area

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Prices for upcoming dates