Name: Sonesta Simply Suites Austin South
Address: 4320 Interstate 35 Service South, East Congress, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$36–US$170 per night
Rating: 7.8

What guests think

At Sonesta Simply Suites Austin South, travelers praise friendly staff, decent value, and practical suites with kitchenettes, but note an older property with limited amenities, a $5 nightly parking charge, no breakfast, and a surrounding area that can feel sketchy.

Many find interiors clean, comfortable, and recently refreshed, though some report musty smells, occasional bugs, and maintenance issues like slow drains or peeling tubs. Common tradeoffs include slow Wi‑Fi for some, occasional AC performance issues, and noise from the highway or neighboring rooms. Location is convenient to I‑35 and a short drive to downtown, but not very walkable and some guests felt unsafe outside. Overall, it suits travelers who prioritize price and in-room basics over full amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are basic: no pool, a basic gym, and free guest laundry; gated on-site parking costs about $5 per night. Several guests mention occasional elevator outages, and pets are allowed.

Related guest reviews

10

George

2 Jun 2025

·

Stayed 5 nights

Great comfortable convenient extended stay hotel. Room, was well equipped. Restaurants and shops close by car but not walkable. No pool, but given the price and being an extended stay, it was understandable.

8

Sahil

26 Aug 2023

·

Stayed 4 nights

For the price you pay, this place is great. Friendly staff, free laundry machines to use, basic gym, and clean rooms with a kitchen that includes utensils and extras. The only downside is their WiFi speed -- calling it slow is an understatement. Even while the hotel wasn't busy, the best I could get is 5mbs. That's barely enough to watch a YouTube video at decent quality. So if that's important to you, might want to look elsewhere. But for everything else? These guys do the basics perfectly 👍

10

Betzabeth

28 May 2025

·

Stayed 1 night

easy and convenient to book and check out. the gym was fine for an overnight stay!

8

Tracy

10 Mar 2024

·

Stayed 8 nights

Staff was very friendly and room was very efficient and clean. Free access to laundry was a welcome addition.

8

Mary

9 Oct 2023

·

Stayed 1 night

Property is being updated. No elevator service and was on the 3rd floor. Room was clean and AC kept us cool.

6

Gary

19 Jul 2025

·

Stayed 1 night

Bed was clean but mattress wore out. Had coffee maker but no cups. Not even a plastic cup in bathroom. No ice machine but had ice maker in fridge BUT turned off. Location was surrounded by homeless but did have security.

6

Sridhar

3 May 2025

·

Stayed 4 nights

No major complaints. Courteous and accommodating staff. However, 1. cleaning is not done unless requested. 2. No pool 3. No other amenities you generally expect

2

Katie

28 Sept 2023

·

Stayed 1 night

This place is a joke. The elevator was broken, and the front desk lady was nasty about it. She put me on the top floor, and directed me to stairs that were the opposite side of the hotel from my room. The room was HOT. There was clearly something wrong with the central air, and the widow unit in this one bedroom "suite" was insufficient to cool the bedroom.

10

William C.

3 Mar 2025

·

Stayed 2 nights

Nice Clean Hotel, quiet stay, and pet friendly.

10

feiona

11 Jul 2024

·

Stayed 1 night

I liked that it was by the freeway, clean, very good blockout curtains. I didn’t like the addition charges. Parking fee and laundry fee. The price should be the price with everything included.

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Cleanliness

Many describe rooms and interiors as clean, but recurring complaints mention musty odors, occasional pests, and maintenance issues like peeling tubs or slow drains. Housekeeping during stays is limited, and some found missing hand soap or leftover items.

Related guest reviews

4

Daniel

4 Apr 2025

·

Stayed 6 nights

A few issues prevented us from enjoying our stay here, from the beginning when we checked in the fridge was not fully cleaned out with a leftover water bottle and beers. We were missing some kitchen dishware such as glasses. Bathroom was not clean and there were hairs in the bathtub. On our 4th night, our room door key reader malfunctioned, we had spent about 20 minutes having this resolved by maintenance and afterwards the reader still was not working which prevented us from getting back into our room when necessary. The gym did not have any towels available any of the days that I visited. A fire alarm had gone off on 4 different occasions during the day. The front desk did not have any toothpaste available for sale or complimentary. The rooms are renovated and okay, they don't smell, I guess that's an upside. The location is pretty bad unless you plan to drive all the time, no restaurants within a reasonably short distance, everything is over a mile away.

2

Gloria

17 Sept 2024

·

Stayed 2 nights

The room was very dirty and old and smelled so bad, there was a sock stuffed in the AC unit, hair in the shower, smelled terrible, old room and falling apart, also refrigerator did not work. Water drain issue in tub. Pretty terrible but works as a crash pad , cheap and short stay. I have to say though customer service was on point employees are outstanding, you can tell they are working on these sort of issues.

10

Dianna

1 Oct 2024

·

Stayed 2 nights

The staff were all very friendly and accommodating. The location was convenient and the hotel was very clean.

4

Daniel

2 Sept 2025

·

Stayed 4 nights

The days I was there, no one cleaned the room, even I had to take out the garbage and give it to the cleaning staff because the garbage in the room was already 2 days. I found dog feces in the hallway

6

Cinthya

21 Mar 2025

·

Stayed 1 night

Kind of smelled

8

Molly

16 Nov 2025

·

Stayed 2 nights

Megan was very helpful. The staff was friendly and welcoming. The rooms were clean. Good place to stay!

6

Carissma

13 May 2025

·

Stayed 2 nights

property was nice no problems, clean rooms. However, I did not like the smell in my room. It smelled old and musty. And lots of places with extended stay residence always have a few weirdos hanging around the building. One dude was on an ankle monitor trying to have a conversation with me

6

Alexandra

22 Sept 2024

·

Stayed 1 night

I've stayed at this hotel twice and I encountered issues both times. There was a live cricket in our restroom light, which isn't so bad when you consider that it can't get out, but it was still a little gross and annoying having to hear it jump around and chirp from within. I brushed it off as just a one-time thing, but there was ANOTHER cricket in our restroom light this past visit. And we were in a completely different room on a different floor! Also, our bathtub wasn't draining the water correctly, so after about showering for 10 minutes or so, the tub would be completely full and we had to manually lift the drain up until the water very slowly, eventually washed away. It was really inconvenient. There was also no hand soap both times I visited, so we had to use the dish soap from the kitchenette area. All of this aside, I cannot commend the staff enough. Everyone I had the pleasure of speaking to was very polite and professional. They really make you feel welcomed. The staff's amazing customer service was definitely the highlight of our visit. I just wish the property was a bit cleaner and that maintenance would take a look at the bathrooms, because it seems like several rooms have drainage problems according to other reviews. All in all, our two visits weren't terrible, but I'm unsure of whether we'd return.

10

Kyriakos

7 Jun 2025

·

Stayed 4 nights

Spacious,clean room. Great service. Convenient location.

6

Thinh

20 Nov 2023

·

Stayed 2 nights

Facility was a little out dated. Room was clean. My main issue was that the bathrub did not drain fast. I would run the water and within a min, the water would be up to my ankle. I also saw a roach while I was walking out to check out.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and functional with comfortable beds and some refreshed interiors. Downsides include highway or neighbor noise and occasional AC performance issues; some guests also reported slow Wi‑Fi.

Related guest reviews

10

Jorge

1 Feb 2025

·

Stayed 5 nights

The front office staff is very helpful and friendly. Rooms are surprisingly pleasant. The outside of the hotel doesn't look like much, but the rooms are good.

8

Sahil

26 Aug 2023

·

Stayed 4 nights

For the price you pay, this place is great. Friendly staff, free laundry machines to use, basic gym, and clean rooms with a kitchen that includes utensils and extras. The only downside is their WiFi speed -- calling it slow is an understatement. Even while the hotel wasn't busy, the best I could get is 5mbs. That's barely enough to watch a YouTube video at decent quality. So if that's important to you, might want to look elsewhere. But for everything else? These guys do the basics perfectly 👍

10

Al

23 Aug 2025

·

Stayed 1 night

Great value. Not luxurious but the room was comfy and has everything you need—even a pot, dishes, and dishwasher.

10

shannon

21 May 2025

·

Stayed 3 nights

This could have easily been a seedy gross hotel, but it was honestly so nice for what you pay for. Parking was easy, conveniently located, the room was clean, and having a full fridge was a nice addition. If you’re looking for a luxurious hotel experience this isn’t the spot. If you’re looking for affordable, having your necessities covered, and a clean room this is the place.

10

Maricarmen

2 Apr 2024

·

Stayed 3 nights

Sonesta Austin-Texas I went for 4 days, was great, very clean, big and comfy rooms and customer service was excellent. is close to many entertainment places and night out. 5 starts from me.

10

Jose

21 Nov 2024

·

Stayed 1 night

Stayed for one night to attend a concert in the area. The exterior is rough, but the interior feels modern. The room I stayed at was clean and the bed was nice, better than the one I have at home. You can tell they recently renovated the rooms. The staff was polite and helpful. Next time I come here I'll get a room that's facing away from the highway traffic, and if you are sensitive to outside noise while trying to sleep, I suggest doing the same.

10

jose

27 Apr 2025

·

Stayed 2 nights

Absolutely awesome, hotel room was huge. It came with all the amenities, 10/10 will return again! Staff was extremely friendly!

10

David

20 May 2025

·

Stayed 2 nights

Next door neighbor had tv on all night and no one answered the phone in the lobby. Had surgery and got very little sleep

10

Christy

28 Sept 2025

·

Stayed 2 nights

Overall the hotel is a bit older but it was good. The ice maker in the fridge didn’t work and the ac could use updating but the bed was comfortable and the staff was amazing! Megan was the sweetest she really helped us!

2

Katie

28 Sept 2023

·

Stayed 1 night

This place is a joke. The elevator was broken, and the front desk lady was nasty about it. She put me on the top floor, and directed me to stairs that were the opposite side of the hotel from my room. The room was HOT. There was clearly something wrong with the central air, and the widow unit in this one bedroom "suite" was insufficient to cool the bedroom.

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Service

Service is widely praised as friendly, welcoming, and helpful, with smooth check-ins. A few guests reported issues such as rudeness, room assignment errors, or unanswered calls.

Related guest reviews

10

Patricia

9 Apr 2025

·

Stayed 4 nights

The hotel staff was wonderfully helpful and the property is one I will go back to next time I'm in Austin.

8

Randy

12 Jun 2024

·

Stayed 6 nights

Room was good. Staff, older white lady, was rude.

10

Maria

24 Mar 2024

·

Stayed 4 nights

Everyone in front desk were awesome. Very helpful and kind.

10

Karen

25 Apr 2024

·

Stayed 4 nights

The staff at the front desk was terrific—friendly and helpful in every possible way.

8

Larry

27 Sept 2025

·

Stayed 1 night

Decent hotel, pet friendly, the lady at the desk was fantastic, friendly, helpful and pleasant!

10

Cynthia

30 Nov 2025

·

Stayed 4 nights

The staff was incruduble. We were able to check in early, which was great after for traveling for several hours and in heavy traffic. The hotel was as advertised. It had a very convenient kitcenette with a full-size fidge. The bathroom was roomy and the shower was awesome. This location was perfect for all the places we visisted during our stay.

10

Tiffany

11 Aug 2025

·

Stayed 3 nights

The staff was awesome and made me feel very welcomed. Absolutely great staff!

4

Eugene

22 Oct 2024

·

Stayed 2 nights

I checked in, went to my room, opened the door, only to find that somebody else was already in my room. I asked him how long he had been in the room, and he said that he had checked in two hours prior. THEY GAVE AWAY MY ROOM, and I had to find out about it by opening the door on some naked guy. They gave me a substandard room as a replacement, and eventually found another room like the first, but this was total incompetence in running a hotel.

10

David

20 May 2025

·

Stayed 2 nights

Next door neighbor had tv on all night and no one answered the phone in the lobby. Had surgery and got very little sleep

10

Christy

28 Sept 2025

·

Stayed 2 nights

Overall the hotel is a bit older but it was good. The ice maker in the fridge didn’t work and the ac could use updating but the bed was comfortable and the staff was amazing! Megan was the sweetest she really helped us!

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AI-generated summary based on recent guest reviews

Location

Convenient by car near I‑35 and within a short drive of downtown and venues, but the immediate area can feel sketchy and is not very walkable. Some noted tricky access due to feeder roads or construction.

Related guest reviews

6

David

27 Oct 2024

·

Stayed 1 night

Not easy to get in and out of due to the busy feeder roads; side streets rough surfaces; $5 per night parking (really?!); no restaurants conveniently nearby (walking distance); getting in and out of parking mildly hazardous (area drivers not very courteous on average).

8

nacera

15 Sept 2025

·

Stayed 1 night

The place was nice / cute, although some upkeep is needed (paint in bathtub is coming off which looked really unpleasant). And although it is nice inside, the area is really concerning. Its a nice hotel in a really bad area. I do appreciate them keeping our cars safe though.

10

Javier

28 Feb 2025

·

Stayed 1 night

Very friendly staff and very accessible to downtown Austin.

8

Anthony

21 Oct 2024

·

Stayed 4 nights

Not safe to walk at night

8

DNK Inspection

12 Oct 2024

·

Stayed 1 night

Hotel was clean. Staff was friendly and helpful but the area surrounding was a little bit schetchy….

10

Bradley Sinclair

16 May 2025

·

Stayed 3 nights

Close to highway

8

Eric

29 Jun 2025

·

Stayed 2 nights

Clean enough. Right off the freeway, so not much to do close by, except we discovered St. Elmo Brewing in the neighborhood on our second day. The neighborhood just to the east is pretty rundown.

10

Kyriakos

7 Jun 2025

·

Stayed 4 nights

Spacious,clean room. Great service. Convenient location.

10

Jianpeng

22 Aug 2025

·

Stayed 2 nights

For the money you pay, I don’t think you shall expect more. You have a car, you can cook, it is right on ih35, 4 miles to Austin downtown, 30 miles to San Marcus, you want spend a few days with your family in this area, this hotel’s suites are just on the money I should say.

10

Kathryn

22 May 2025

·

Stayed 1 night

Overnight stay.picking child up from college. Convient to UT Austin

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AI-generated summary based on recent guest reviews

Dining

No breakfast is provided and on-site food is limited to a small snack area. Restaurants are a short drive away, and in-room kitchens support self-catering.

Related guest reviews

8

Lesly

7 Apr 2025

·

Stayed 2 nights

they did not provide breakfast at the hotel but it was close to restaurants

6

Fred

7 Mar 2025

·

Stayed 2 nights

Not close to any place to eat or have a coffee. Parking fee in such a location is egregious. Parking was plentiful. Coffee and snacks were substandard. Staff is poorly trained. Rooms were good, clean, and quiet. TV did not allow for streaming via phone.

10

Melissa

17 Mar 2024

·

Stayed 1 night

Very friendly reception lady. Liked having our own kitchen for breakfast. Loved going to the food trucks with live music half a mile away.

8

Emily

28 Nov 2023

·

Stayed 2 nights

We had a great stay at the Sonesta Simply Suites in Austin, Tx. It was a great central location to all of the places we went during our stay. The room was spacious, clean, nicely decorated, however it was very hot during our stay. It appears the A/C unit was not working properly. There was no breakfast on property, however you have your own full kitchen. They charge a daily fee for parking, which was not communicated. Overall, it was a nice enough and safe place to stay.

10

John

13 Mar 2024

·

Stayed 4 nights

Terrific front desk folks. Loved the room with kitchen. Bed and shower were good. Wifi was ok but not perfect. Rooms are not made up during you stay, which was disappointing. Even every second day would have been fine. They sell basic food items in the lobby, but there is nothing within walking distance.

6

R W M Dihan

24 Oct 2024

·

Stayed 4 nights

fist time in the USA that a property did not offer breakfast , did not have a place to work , no lobby , if not its ok

8

David

10 Jun 2024

·

Stayed 1 night

Need more to choose from in the snack section. Also no ice machine available

8

Kurt

7 May 2024

·

Stayed 4 nights

Really liked the room being as i was traveling alone. The kitchenette with the full size fridge was super convenient. The water pressure was great in the shower and the bed was very comfortable. The only thing missing from the place was a sort of breakfast like most other hotels but again, kitchen with fridge. Just made breakfast myself. If Sonesta suites are like this in other locations i will mak3 them a first choice option. Not sure how it would go with family, but for just me or me and the wife, i would pick this establishment.

4

Theresa

29 May 2024

·

Stayed 2 nights

I would rate this hotel a 2 star and also mention that there are no breakfast here.

10

Bobbi Jean r

12 Sept 2025

·

Stayed 4 nights

Clean comfortable room. Loved that pets can stay as if they are also a guest and cleaning services can be defered for at least a week allowing for privacy. Great suites with supplies needed to cook food. No ovens but counter stove top is great. Love the timer safety feature. Enjoyed a dedicated area for pet walks. Did not ise gym or laundrh but facilities look good. Vending machine/ canteen prices high. Parking costs $5.00 a night. That seems a bit much when you are a paying guest. They have a gated parking lot and security, but with the cost of the room I was not expecting parking to cost more.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$65
March	US$94
April	US$75
May	US$77
June	US$71
July	US$63
August	US$79
September	US$71
October	US$102
November	US$72
December	US$63

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $115	17 $100	18 $78	19 $97
20 $100	21 $100	22 $100	23 $100	24 $100	25 $80	26 $80
27 $100	28 $100	29 $100	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $36	2 $156	3 $156
4 $91	5 $91	6 $115	7 $91	8 $91	9 $170	10 $146
11 $116	12 $91	13 $115	14 $91	15 $91	16 $81	17 $156
18 $92	19 $100	20 $100	21 $116	22	23	24
25 $134	26 $72	27 $73	28 $77	29 $83	30 $97	31 $97

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed (One Bedroom)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Austin South

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Prices for upcoming dates