Residence Inn by Marriott Austin The Domain Area

Room was clean and staff friendly but property needs overhaul and TV sucked- hardly any channels and a few were 24/7 infomercials. This pretty much ruined my stay

Mediocre bfast, not much choice. Coffee wad the best part

We paid for the suit from Hotels.com, found that their sofa bed has blood stains(big one,very gross), front desk refused the change our room to same suit, she offered us to live in smaller room. I told the front desk lady I used to work in hotel front desk, if she only have smaller rooms left then she has to give us two rooms as we booked a suite which has two rooms, but she refused to do it, she keeps on making excuse that we booked it through third party so they cannot do it, which doesn’t make sense at all, wether we booked from third party or not, this is their hotel that THEY should be in charge of serving guests.

Great location and walking distance to shops and cafes

Excellent customer service, one of the best hotel rooms ive ever been in!