Name: DoubleTree Suites by Hilton Austin Downtown Capitol
Address: 303 W 15th Street, Capitol District, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$193–US$866 per night
Rating: 8.25

What guests think

Across recent reviews of DoubleTree Suites by Hilton Austin Downtown Capitol, guests consistently praise the central location and spacious suites, while recurring frustrations focus on renovation disruptions, limited on-site amenities, and high, valet-only parking costs.

Many mention helpful staff and quiet, family-friendly rooms with kitchenettes. Cleanliness feedback varies from spotless stays to missed housekeeping and maintenance issues. Plan accordingly and it can be a low-stress base in Austin.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Renovations frequently limited amenities, with the pool, gym, and restaurant or bar often closed; guests also reported construction noise, occasional elevator issues, and scarce ice machines. Parking is valet-only and widely described as expensive.

Related guest reviews

8

Barbara

1 Apr 2024

·

Stayed 2 nights

No indoor pool and restaurant closed for construction

4

Heather L

25 Feb 2024

·

Stayed 4 nights

Major construction inside the hotel I was not made aware of. Booked this location for the onsite pool and restaurant, both were closed during my stay. Very disappointed.

2

George

20 Feb 2024

·

Stayed 1 night

Construction going on and loud. Parking is 51.00

4

Clare

22 Jun 2024

·

Stayed 1 night

There is no pool or restaurant. Everything is closed for remodel. This was not noted in the property description. We have nothing to do at the property. It feels old and dirty. It does not look as pictured online. Pictures and description are deceiving.

8

Gregg goodnight

12 Sept 2024

·

Stayed 1 night

Your advertisements need to make it clear that you intend to charge $57/night for overnight parking. To me, this is not a reasonable charge when local parking rates are only $20/day. Your current practice is borderline deceptive.

4

Tim

20 Mar 2024

·

Stayed 1 night

Worst Double Tree I have ever stayed at. Dining room and bar were closed for renovations with limited options made available. Only one ice machine available for a 15 story building and located at the end of a long hallway.

2

Frederick

18 Nov 2023

·

Stayed 1 night

room smells dusty and the pool and gyms are being renovated so it’s out

4

LACI

27 Jun 2024

·

Stayed 2 nights

Unfortunately nothing was advertised on Hotels.com or actual website for hotel regarding the renovations. No pool. No food. No water for a few hours. Upcharge for valet because we don’t have a compact car even though no extra room was taken. Valet parking literally 10 steps right out the door and the valet guys kindly recommended to walk to our car several times so not sure why even a charge. Check out was a joke as the guy that was behind counter was too busy smiling and texting. Maybe this is what is meant by the saying “stay weird Austin” never will I stay here again.

6

John

2 Jun 2024

·

Stayed 1 night

Bar was under renovation and an elevator was broken leaving one elevator

8

Karen

30 Sept 2024

·

Stayed 2 nights

The building itself was clean and well maintained, within walking distance of the capitol and UT. The fitness facility is small but was clean and functional. Before you get on the Peloton be sure it's live - despite being connected to the WiFi network it wasn't activated. Every day, I received a text message from the front desk asking if I were enjoying my stay and if there were anything else they could do for me. Every. Day. Parking is NON-EXISTENT unless you pay the ridiculous fee of $57/day for their onsite valet. They work almost only with an app and begin hounding you for full payment immediately after they've taken your car, regardless of how far away your checkout date is. When you want your car, you can only request it immediately, you can't put in a request at 8 am that says you'd like your car at 9:30. AND they text you asking for tips. The daily valet rate is consistent with other hotels in the area but it's excessive.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean or spotless, but others reported missed housekeeping and issues like leftover trash, stained linens, odors, or dusty areas.

Related guest reviews

10

Nelyda

26 Aug 2025

·

Stayed 2 nights

Excellent place to stay. It was very clean, delicious breakfast, near parking garage and very nice staff.

8

Tiffany

24 Jul 2024

·

Stayed 2 nights

It was great except for the blanket and sheet in the closet. It was covered in hair and the blanket was so uncomfortable.i called the front desk and we got a new blanket. It was very close to the Capitol. Also I had booked the wrong date and realized within minutes and had to pay an extra like $40 to change the date to the correct one. It was my fault but I still feel like they could have not charged me because I realized it so fast.

6

Diana

2 Jul 2025

·

Stayed 1 night

My first time staying at this location and though the room was nice and spacious, upon entering to the bathroom there was a dirty towel hanging from the top of the bathroom door. Then upon getting ready for bed and untucking the sheets there were hairs and what appeared to be crumbs and black little dots. I was so tired that I just fell asleep on top of the sheets with my clothes on which I threw away after. Last there was lots of noise from the air conditioner to the noise on the streets. Will NOT be staying here again.

4

April

23 Jul 2023

·

Stayed 1 night

Dirty bedding, room was dirty just nasty.

10

jesse

3 Feb 2025

·

Stayed 1 night

Stay was good. We just weren’t too thrilled with the cigarette butts, empty coke bottle on the patio. Trash can in living room area had a little trash in it and a few hair ties near the bed. Ironing board was broken and had to resort to ironing clothes on the dinning table. Refrigerator had a little bit of residue left inside, we’re unsure of what it was.

10

Lynnetta

31 Oct 2025

·

Stayed 1 night

The room was spotless

4

Alberto

3 Mar 2024

·

Stayed 1 night

The bathroom in the room was dirty and hair was left behind on the toilet and bathtub.

2

Eldent

16 Jul 2023

·

Stayed 1 night

The stay was horrible room was not clean well and stains on the chairs and couch also the headboard was peeling bad falling on the bed

10

Elizabeth

7 Jul 2025

·

Stayed 3 nights

Very clean and staff was wonderful

10

Anne

2 Jan 2024

·

Stayed 2 nights

Room was spacious, clean and comfortable

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and practical for families, with kitchenettes and generally comfortable layouts; some rooms are quiet. Recurring drawbacks include dim lighting, noisy or ineffective HVAC, aging decor, and TV or outlet problems.

Related guest reviews

8

Candice

20 Aug 2024

·

Stayed 1 night

Overall, our stay was pleasant. The bartender and concierge were very nice and helpful. The room was clean, the balcony was nice (albeit small), the location was perfect. There were only a few bad things, the ring around the shower head was broken off (reported to maintenance) but did not affect functionality. The beds were quite uncomfortable and not what we expected for a Hilton Hotel. The biggest issues we had were related to the parking and buffet. The parking attendants wrote down my number wrong so we were unable to have our vehicle ready for us with the app, and the app showed us staying longer than we were supposed to, and tried overcharging us. The buffet was good I am told (I did not eat it), however the pricing sign was turned backwards so those in my party who were eating, were unaware of the cost until after they had already made their plates. They all agreed that they would have rather gone to IHOP or Denny's for the cost of the meal coupled with such a small selection. While we will likely never stay at this hotel again, the location was the sole reason we booked it, and the location did not disappoint.

8

Amy

7 Oct 2024

·

Stayed 3 nights

Very convenient location. Room was huge with all the amenities that we needed. Nice couch and 2 TVs. Bed was comfortable & the shower felt great. Easy to walk to 6th street area or all the way to the river. Our only complaint was some weird stains on the carpet and deteriorating toilet seat that could have been repaired.

6

Devora

28 Aug 2023

·

Stayed 2 nights

There was construction upstairs and we couldn’t rest due the noise so we had to move to another room

2

Rafael

3 Aug 2025

·

Stayed 3 nights

The property is in bad shape. Handles fell off in the shower and on furniture. The housekeeping was deficient: we found a left over bottle behind a curtain from the previous guest. One of the elevators wasn't working and it took up to 10 minutes to get to the lobby. The beds are terrible: they're so soft that you sink into the mattress and wake up with a back ache. The pull-out was also terrible: you could feel the springs on your back, and we had to order the bedding, when usually pull-outs already have the sheets and blanket installed. No door between sink and the room. Poor lighting in the bathroom. The internet didn't work one day.

8

Ammar

12 Nov 2023

·

Stayed 1 night

The hotel is being renovated, which resulted in several inconveniences. Waited a long time to check in. One of the terminals was down. Building is outdated so no usb hookup anywhere, poor wifi, and restaurant was not open most of the day. On the other hand, the room is very spacious, quiet, and comfortable. Full kitchen, dining table, and living room. Two tvs and very comfortable bed.

8

Robert

14 Jan 2024

·

Stayed 2 nights

The room was renovated but had several issues. 1) dim lighting in living areas. No lamp or reading light in the bedroom on the nightstands; 2) a large work desk but bo overhead lighting or lamp to allow user to see what they are writing;) 3) TV set in bedroom would after a while go blank or have a squiggly screen—losing the picture; 4) all outlets were low to the ground and/to behind nightstands. Should have desk or nightstand level outlets; 5) very expensive valet parking rates; 6) coffee bar had only 1 caffeinated coffee pod.

10

Stefanie

31 Oct 2025

·

Stayed 1 night

Quiet and spacious room

8

Jay

24 Mar 2025

·

Stayed 2 nights

Very spacious suite. Quiet, even being right next to the elevator. The only negative: the heating/cooling fan was very loud.

8

Tristan

8 Aug 2025

·

Stayed 5 nights

Perfect suite layout for families! The beds were super comfy, and the kitchenette had everything we needed for easy meals with the kids.

6

Thomas

24 Aug 2024

·

Stayed 2 nights

Multiple issues with the room itself; Electrical outlets that didn't work, lamps that didn't turn on, towel hooks that weren't secure to the wall. And the biggest issue is the valet parking. $55 per day, plus an extra fee for having an oversized vehicle. Only for them to park my truck 20 feet from the door, and if I requested my vehicle, I was given the key and went to the truck myself without the valet bringing it. $160 later my truck has bird feces on the hood and was left half on the curb one night.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful, with quick check-in and proactive assistance. However, multiple reviews cite billing or valet mischarges, reservation mishandling, and occasional rude or unresponsive front-desk interactions.

Related guest reviews

6

Natalie

26 Aug 2025

·

Stayed 3 nights

The property did not have my expedia reservation when we arrived and said there was nothing they could do about it. I showed them my expedia confirmation and they said it wasn't sent to them.

10

Kristy

26 Feb 2025

·

Stayed 1 night

The front desk staff was exceptional, as was the morning breakfast server! So polite, professional, and helpful!

10

Cecilia

9 Jun 2025

·

Stayed 1 night

Staff was excellent. From the valet to the people at the restaurant.

6

Dawn

19 May 2024

·

Stayed 2 nights

The hotel and rooms were lovely but 3 staff members dropped the ball and that is the reason for the 3 stars. I had 2 rooms but only 1 car yet I was charged for valet car service with both rooms. Upon check-in, I told the valet and the front desk I have only 1 car. Upon getting my emailed receipts, I noticed I was charged for valet twice. I called the hotel accountant, and instead of crediting me for the valet charge she ran a total room charge again. She claims she ran a credit for the wrong valet and the wrong room charges when she realized her error yet it’s day 6 and I still don’t have the credits. So while the hotel and rooms are nice, I caution you on the way they handle the financials. It is very frustrating.

2

Francis

13 Nov 2025

·

Stayed 2 nights

They charged me even though I pre-paid with Hotels.com. I showed receipt and they said “not our problem” and they won’t return phone calls or emails to remedy this situation.

2

Zachary K

24 Feb 2025

·

Stayed 3 nights

Valet parking atrocious. Absolute chaos. Paid $250 plus to valet for 3 nights and had to still park down the block in another garage just to have access to our rental car.

2

Rachel

26 May 2025

·

Stayed 1 night

Front desk lady hung up on me and shower didnt work.

6

Steven Alan

19 Aug 2025

·

Stayed 4 nights

some of front desk staff were unpleasant

10

Michael

24 Feb 2024

·

Stayed 1 night

Thete wsd quite a bit of unmentioned, noisy construction when i arrived. However the desk people and the on duty supervisor upgraded my room and put me on the top floor, to isolate me from the noise. They transformed what initially seemed to be a wretchedbsituation, onto a blissfull reyreat. Thanks. K!

10

XOCHITL

23 Jun 2025

·

Stayed 3 nights

Check-in was very quick and easy and the hotel staff was very friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, walkable location near the Texas Capitol, UT campus, and downtown attractions. A few noted street conditions or transients nearby.

Related guest reviews

10

Dana

9 Apr 2025

·

Stayed 1 night

Close to Capitol

8

Marlon

19 May 2025

·

Stayed 1 night

Close to everything, super clean and safe

10

Juan Manuel

24 Aug 2025

·

Stayed 1 night

Great Location.

10

Martin

18 Jun 2025

·

Stayed 9 nights

Great place, perfectly situated.

10

Alberto

18 Nov 2024

·

Stayed 1 night

Very nice hotel and close to the capital building in downtown Austin. Easy walk to the Texas Book Festival. The only negative thing is there is no onsite parking available. You'll either have to use the hotel valet or self park in a nearby parking garage.

10

Jose

22 Aug 2024

·

Stayed 3 nights

Double Tree by Hilton in Austin was an ideal stay. It was conveniently located near great restaurants, tour and museum sites, and other attractions. The room was clean and spacious. Staff was attendant and professional. I highly recommend the hotel.

10

Ricardo

2 Apr 2024

·

Stayed 3 nights

Great accomodations for family of 5. Walkable distance to the Capitol, and to Franklin BBQ.

8

Deborah

5 Jun 2024

·

Stayed 4 nights

Conveniently located close to the capital and university and walkable to downtown. Undergoing some renovations, but nothing that impeded the stay.

10

Saman

16 Apr 2025

·

Stayed 1 night

It’s very close to state capital

8

Drew

19 May 2024

·

Stayed 2 nights

Great Service and location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining was often limited or closed during renovations; when available, options were convenient but frequently considered overpriced with small selection and occasional slow service. Some guests praised breakfast or bar staff.

Related guest reviews

8

Alexandra

26 Jul 2024

·

Stayed 2 nights

The hotel is ok, the room was very comfortable with kitchen and mini living room. The only parking option is valet parking. The hotel looks old but for the price is fine. I did not like the breakfast was expensive and very basic. Service was great

10

Sanjuanita

5 Jan 2025

·

Stayed 3 nights

Staff was very helpful and the restaurant provided a very nice breakfast. Loved the location.

6

Andrea

19 May 2024

·

Stayed 1 night

Tacos in the restaurant were not really tacos, $61.00 for 3,tacos, a blt sandwich and a piece of cheesecake was high, plus a $10 tip. The breakfast buffet was lacking and we were never told there was a charge for it. When we got to the dining area the waiter said buffet or order from the menu- we assumed the buffet was free and there would be a charge for the menu, the buffet which was really not good was $45, we could have ordered from the menu for the same price and had what we wanted. Will not stay at DoubleTree again.

8

Aida S.

14 Jun 2025

·

Stayed 1 night

Service was not great, not personal usage of codes for everything, restaurant slow service.

8

edward

16 Jun 2025

·

Stayed 3 nights

Good stay but never saw restaurant open in the 3 days of our stay.

10

Bianca

31 Jul 2024

·

Stayed 1 night

The staff was super friendly, dinning options were very convenient, and the pool was exceptional! Great home away from home or staycation option! We will be back!!

10

Amy

10 Feb 2025

·

Stayed 1 night

Loved the bartender who invented a drink just for me.

8

Makenzie

8 Jan 2025

·

Stayed 1 night

I enjoyed the hotel's comfort, friendliness, and cleanliness. I didn't like that you had to pay for everything. Wi-Fi wasn't even free, so I had to use my hotspot from my phone. In addition, you have to pay for breakfast because it isn't complementary, which should be since you're paying for everything else. I would recommend it again, but I wish they would allow free Wi-Fi and breakfast. It would make it a 10/10 instead of an 8/10 in my book.

8

Katrina

5 Apr 2024

·

Stayed 3 nights

I love the convenience of this hotel when attending events. The rooms are nice and beds are super comfy - I always sleep well. (Although the bedrooms need better lighting). On this visit, the hotel's restaurant was closed for renovations so the only food option was room service which was sadly disappointing for both the dinner & breakfast I tried. Especially for the price. My previous dining experience (when the restaurant was open) was far better.

6

COURTNEY

29 Sept 2024

·

Stayed 1 night

Expensive. Beds horribly hard. Breakfast bufffet ridiculous expensive and no warning of cost.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$190
February	US$207
March	US$284
April	US$223
May	US$187
June	US$159
July	US$142
August	US$130
September	US$221
October	US$313
November	US$230
December	US$141

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $291	15 $290	16 $246	17 $193	18 $244	19
20 $215	21 $205	22 $238	23 $240	24 $237	25 $229	26
27 $229	28 $229	29 $202	30 $202

Su	Mo	Tu	We	Th	Fr	Sa
				1 $237	2 $226	3 $226
4 $228	5 $222	6 $273	7 $273	8 $311	9 $327	10 $866
11 $305	12 $268	13 $271	14 $331	15 $328	16 $738	17 $614
18 $298	19 $268	20 $268	21 $298	22 $816	23	24
25 $750	26 $287	27 $256	28 $257	29 $245	30 $302	31 $338

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree Suites by Hilton Austin Downtown Capitol

Have a question?

Prices for upcoming dates