Name: Fairfield Inn & Suites Austin University Area
Address: 959 Reinli Street, North Loop, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$104–US$456 per night
Rating: 8.2

What guests think

At Fairfield Inn & Suites Austin University Area, many guests highlight friendly staff and clean, comfortable rooms, while noting ongoing renovations and a convenient location for reaching downtown and highways, though the surrounding area can feel under construction or rough.

A few guests report rude interactions or slow, distracted check-in. Some rooms feel dated, with intermittent AC, odor, or maintenance problems, and nearby construction can cause noise or temporarily limit amenities such as the pool. Breakfast feedback is mixed, ranging from excellent variety to skippable, with occasional restocking issues. It suits travelers who prioritize practicality over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations are widely reported and sometimes affect amenities or common areas; isolated mentions include a closed pool and a warm fitness room.

Related guest reviews

10

Amber

29 Oct 2024

·

Stayed 1 night

Do note at the moment. They are undergoing renovations but I still had a pleasant stay

10

chris

21 Dec 2024

·

Stayed 1 night

The only issues on cleanliness or anything were due to the renovations going on. Can't be mad at that.

8

Jennifer

11 Jan 2025

·

Stayed 2 nights

Even though this property was undergoing a renovation it was exactly what we needed. Clean and reasonably priced, complementary breakfast was an added bonus. Staff was welcoming and friendly.

8

Kasey

10 Jan 2024

·

Stayed 1 night

Remodeling mentioned but rust on door hinges, wall paper pealing in hallway seem to indicate otherwise. Pool wasn’t available either.

10

Lionel

24 Apr 2025

·

Stayed 1 night

The staff was super nice and friendly, I was very pleased with how clean and put together the hotel and our room was. I do wish there was a fan of some sort in the workout area. It was hot and the mirrors were fogged up by the time I was done. However I still made it work just fine for working out away from home.

6

Vinyard

9 Jan 2023

·

Stayed 19,365 nights

The good hotel manager has left and standards seems to have slipped. Also they have added bright flood lights around the property which makes me think it is less safe than it used to be

8

Lewis

10 Apr 2024

·

Stayed 2 nights

Perfect location, remodeling going in during my stay. My shower leaked out on both ends causing water on the floor. My second stay here, will continue to stay here.

6

Jean

26 Aug 2024

·

Stayed 1 night

We arrived around 10:20PM, property doors were closed. Staff was on the phone, she let us in, gestured us she was on phone, which is fine. Lobby was small, connected with breakfast area, where all the lights were off, and could not be turned on. She continued to be on an obvious inquiry call for another 4-5 minutes before she started check-in for us. The feeling was a bit off as I remembered all fairfield's properties were more welcoming and bright. We were let stay in a room with end table on one side, but not the other, no fridge. The only note indicating they are under renovation is a piece of paper in elevator. No heads up from front desk. Other than that, property was clean, breakfast was decent.

10

Julie

20 May 2024

·

Stayed 3 nights

The property was under renovations and had a flooding event the day before we arrived. However, the staff were great! Traffic around the site was chaotic and dangerous.

2

Kyndall

8 Apr 2024

·

Stayed 1 night

Upon booking nothing was mentioned about construction taking place. We arrived to see construction material in the parking lot. The hallway where our room was located had construction material covering the floors. The door to our room didn’t latch properly. The window in our room, one of the latches to lock didn’t latch all the way. The ac unit was broken in spots. There was patch work done in several spots of the walls. A few bugs, one on the table when we arrived and one behind the toilet when we left. A couple of towels had stains on them. We found someone’s left behind makeup brush on the floor, so the floors were not checked prior to us arriving. We woke up to lots of noise and banging from the construction work taking place on both sides of our room. Would not recommend and will not be wasting my money on this property in the future.

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Cleanliness

Many guests found rooms and common areas clean. Some reported musty odors, stained linens, dust, or missed towels, with a few noting construction dust during remodeling.

Related guest reviews

6

Lisa

21 Sept 2023

·

Stayed 1 night

The staff was friendly and price was good but my sheets and towels were heavily stained/dirty. I was only staying the one night and not spending much time in the room so I didn't bother the staff with my issues. Just a heads up, you may need to have your room cleaned before settling in. Also, this hotel is in a rough part of town.

4

mohamed

20 Apr 2023

·

Stayed 1 night

This hotel needs to complete renovation. My room smelled musky and the bathroom smelled like urine. There even a stain of you know what on the wall. I won’t be coming back!!

10

Ingrid

4 Nov 2023

·

Stayed 2 nights

Super friendly staff, room was spotless, very comfortable beds. We’ll be definitely staying here again!

10

Amber

14 Oct 2025

·

Stayed 3 nights

Our room was fresh and clean. The staff greeted us at the door. They were very professional and friendly. Will definitely book with again

10

Chloe

28 Apr 2025

·

Stayed 2 nights

Clean, close accommodations to downtown Austin without the hustle and bustle of downtown. The bed was comfortable and the room and bathroom super clean.

4

Adelaida

25 Sept 2023

·

Stayed 1 night

Check-in was easy, desk clerk was super friendly. Upon entering the room, we noticed a musty smell and a dampness in the air. The AC could not keep up with the humidity, and the room was warm all night long. There were also hairs on the toilet. Breakfast was ok; it didn't seem like anyone made an effort to make it any better.

2

PRISCILLA

6 Jun 2024

·

Stayed 2 nights

The carpet in the rooms are old and dirty. The toilet in our room clogged three times, the technician said the toilet is faulty yet the placed us in that room. On the last day, they offered to move us to another room. It does not worth the money paid. It is the lowest and dirtiest Marriot I have stayed in. You should not list that hotel in your site until the management renovates it.

10

Mariatta

18 Apr 2025

·

Stayed 4 nights

Clean facility and friendly and helpful staff.

10

Michael

16 Oct 2025

·

Stayed 1 night

It was good, quiet, food assortment was good. Like the rest of the property, it was clean as well.

2

Kyndall

8 Apr 2024

·

Stayed 1 night

Upon booking nothing was mentioned about construction taking place. We arrived to see construction material in the parking lot. The hallway where our room was located had construction material covering the floors. The door to our room didn’t latch properly. The window in our room, one of the latches to lock didn’t latch all the way. The ac unit was broken in spots. There was patch work done in several spots of the walls. A few bugs, one on the table when we arrived and one behind the toilet when we left. A couple of towels had stains on them. We found someone’s left behind makeup brush on the floor, so the floors were not checked prior to us arriving. We woke up to lots of noise and banging from the construction work taking place on both sides of our room. Would not recommend and will not be wasting my money on this property in the future.

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AI-generated summary based on recent guest reviews

Rooms

Beds are widely described as comfortable and some rooms are quiet. Others report dated decor, small layouts, weak lighting, and intermittent maintenance issues (AC control, leaks, loose latches, missing fridge), with occasional noise from construction or neighboring rooms.

Related guest reviews

10

Joyce

3 Jun 2025

·

Stayed 1 night

First room had a broken AC unit. Second room was excellent

6

Belinda

7 Dec 2022

·

Stayed 1 night

Clean and convenient, but getting a little long in the tooth and the lighting in the room was really deficient.

10

Ingrid

4 Nov 2023

·

Stayed 2 nights

Super friendly staff, room was spotless, very comfortable beds. We’ll be definitely staying here again!

8

Samuela

9 Jun 2023

·

Stayed 1 night

We had a good stay, staff was nice compare with other Fairfield needs an update. A bit noisy lack of sound insulation

10

Chloe

28 Apr 2025

·

Stayed 2 nights

Clean, close accommodations to downtown Austin without the hustle and bustle of downtown. The bed was comfortable and the room and bathroom super clean.

6

Gerda

23 Apr 2025

·

Stayed 1 night

The area around the hotel is under construction so not very pretty. The air conditioner was difficult to moderate and was either too cold or off. However the employees were wonderful and breakfast was good.

10

Juana

14 May 2025

·

Stayed 1 night

First of all the beds are super comfortable. The room was very clean, and the ac worked great

6

Mark

21 Apr 2023

·

Stayed 2 nights

The hotel was fine for a couple of nights. It was fairly close to the freeway and the airport. We liked the free breakfast but the food was just okay. We felt our room was small and the furniture was pretty dated. We think the rooms could be given a refresh.

6

Jean

26 Aug 2024

·

Stayed 1 night

We arrived around 10:20PM, property doors were closed. Staff was on the phone, she let us in, gestured us she was on phone, which is fine. Lobby was small, connected with breakfast area, where all the lights were off, and could not be turned on. She continued to be on an obvious inquiry call for another 4-5 minutes before she started check-in for us. The feeling was a bit off as I remembered all fairfield's properties were more welcoming and bright. We were let stay in a room with end table on one side, but not the other, no fridge. The only note indicating they are under renovation is a piece of paper in elevator. No heads up from front desk. Other than that, property was clean, breakfast was decent.

2

Kyndall

8 Apr 2024

·

Stayed 1 night

Upon booking nothing was mentioned about construction taking place. We arrived to see construction material in the parking lot. The hallway where our room was located had construction material covering the floors. The door to our room didn’t latch properly. The window in our room, one of the latches to lock didn’t latch all the way. The ac unit was broken in spots. There was patch work done in several spots of the walls. A few bugs, one on the table when we arrived and one behind the toilet when we left. A couple of towels had stains on them. We found someone’s left behind makeup brush on the floor, so the floors were not checked prior to us arriving. We woke up to lots of noise and banging from the construction work taking place on both sides of our room. Would not recommend and will not be wasting my money on this property in the future.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, with several shout-outs to front-desk staff. A few guests experienced rudeness or slow, distracted check-in, and one reported unhelpful responses during an overnight power outage.

Related guest reviews

10

Beau

12 Oct 2023

·

Stayed 2 nights

The staff was so kind and helpful! I would recommend this hotel solely based on how kind they were!

8

Mario

6 Nov 2024

·

Stayed 1 night

We arrived to check-in around 10:30pm, but i needed to pee and the lady in front desk with a very rude expression said, there is not public restroom here! If you want to pee go somewhere else

8

Jonathan

15 Jul 2025

·

Stayed 1 night

The staff was fantastic and helped deal with an issue with my room at check in very quickly and even upgraded my room.

2

BRIAN

30 May 2025

·

Stayed 3 nights

The front desk clerk offered house keeping every night. I didn't get it for even one night. There was a power failure starting early in the evening of my 2nd day and I didn't have power or TV all night. The front desk clerks were not very helpful and add a bad attitude about providing feedback on the problems. I feel I should get a refund.

10

Sheila

29 Jun 2024

·

Stayed 2 nights

We checked in and the person behind the desk, Tavian, was just so friendly and knowledgeable. I He’s a treasure! The housekeeping supervisor, I wish I knew her name, was just awesome. In fact all of the staff there are super nice & they work hard, but always with a smile.

10

Antonio

9 Jun 2024

·

Stayed 1 night

Front desk very helpful, we checked in at 3:40 pm

10

Edward

10 Sept 2023

·

Stayed 1 night

Nice and clean hotel and excellent staff.

6

Jean

26 Aug 2024

·

Stayed 1 night

We arrived around 10:20PM, property doors were closed. Staff was on the phone, she let us in, gestured us she was on phone, which is fine. Lobby was small, connected with breakfast area, where all the lights were off, and could not be turned on. She continued to be on an obvious inquiry call for another 4-5 minutes before she started check-in for us. The feeling was a bit off as I remembered all fairfield's properties were more welcoming and bright. We were let stay in a room with end table on one side, but not the other, no fridge. The only note indicating they are under renovation is a piece of paper in elevator. No heads up from front desk. Other than that, property was clean, breakfast was decent.

10

Michelle

18 Dec 2025

·

Stayed 1 night

The front desk staff was very nice and helpful

8

Dorian

7 Jul 2025

·

Stayed 1 night

Was alright, front lady at the desk at night (the old one) was extremely rude every time I stay here.

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AI-generated summary based on recent guest reviews

Location

Convenient for accessing downtown and highways, with several reviews calling it central. Some felt the immediate area looked rough or under construction, and traffic can be busy.

Related guest reviews

6

Lisa

21 Sept 2023

·

Stayed 1 night

The staff was friendly and price was good but my sheets and towels were heavily stained/dirty. I was only staying the one night and not spending much time in the room so I didn't bother the staff with my issues. Just a heads up, you may need to have your room cleaned before settling in. Also, this hotel is in a rough part of town.

8

Norma

31 Mar 2025

·

Stayed 3 nights

Decent stay with option to uber into downtown at affordable prices.

10

William

20 May 2025

·

Stayed 1 night

Fits my needs, clean, quiet, not too far from downtown. Staff is very nice.

10

Laney

7 May 2025

·

Stayed 1 night

lovely front desk staff. Great location.

2

Christine

24 Apr 2024

·

Just came back from the trip. This is the worst Marriott I had ever stay. I was misleading by the rating and the name of Marriott. The property is super outdated, and the room is old and small. All doors including front door was locked, it means this area is not safe. Breakfast is terrible.

10

Gilberto

4 May 2024

·

Stayed 1 night

Convenient central location

8

DIANA

27 Jun 2025

·

Stayed 1 night

Inside is great, sketchy outside of the property

10

Chloe

28 Apr 2025

·

Stayed 2 nights

Clean, close accommodations to downtown Austin without the hustle and bustle of downtown. The bed was comfortable and the room and bathroom super clean.

6

Gerda

23 Apr 2025

·

Stayed 1 night

The area around the hotel is under construction so not very pretty. The air conditioner was difficult to moderate and was either too cold or off. However the employees were wonderful and breakfast was good.

10

Julie

20 May 2024

·

Stayed 3 nights

The property was under renovations and had a flooding event the day before we arrived. However, the staff were great! Traffic around the site was chaotic and dangerous.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed a good to excellent spread, while others found it average or skippable, with occasional restocking issues.

Related guest reviews

8

Jennifer

11 Jan 2025

·

Stayed 2 nights

Even though this property was undergoing a renovation it was exactly what we needed. Clean and reasonably priced, complementary breakfast was an added bonus. Staff was welcoming and friendly.

8

Patricia N

11 Sept 2023

·

Stayed 3 nights

Enjoyed my time there. Excellent breakfast offerings and comfortable bed. Television had good reception and shower was one of the best I’ve experienced.

10

Sabrina

23 Jan 2023

·

Stayed 4 nights

Great place to stay that is easy to access downtown Austin but also quick to the highway to visit the surrounding areas too. My husband worked in the room, while I was off at Round Top shopping. Breakfast was great and plenty of selections. Front desk was always so helpful and welcoming. Great hotel to stay at.

2

Christine

24 Apr 2024

·

Just came back from the trip. This is the worst Marriott I had ever stay. I was misleading by the rating and the name of Marriott. The property is super outdated, and the room is old and small. All doors including front door was locked, it means this area is not safe. Breakfast is terrible.

6

Gerda

23 Apr 2025

·

Stayed 1 night

The area around the hotel is under construction so not very pretty. The air conditioner was difficult to moderate and was either too cold or off. However the employees were wonderful and breakfast was good.

4

Adelaida

25 Sept 2023

·

Stayed 1 night

Check-in was easy, desk clerk was super friendly. Upon entering the room, we noticed a musty smell and a dampness in the air. The AC could not keep up with the humidity, and the room was warm all night long. There were also hairs on the toilet. Breakfast was ok; it didn't seem like anyone made an effort to make it any better.

10

Luis

16 Oct 2024

·

Stayed 3 nights

Nice room. Nice area to have breakfast. I would suggest to have the newspaper.

10

Michael

16 Oct 2025

·

Stayed 1 night

It was good, quiet, food assortment was good. Like the rest of the property, it was clean as well.

8

Xavier

28 Apr 2025

·

Stayed 1 night

Staff and property were good, very nice and helpful. Breakfast was… skip-able.

6

Han

12 Oct 2024

·

Stayed 1 night

Breakfast does not keep up the supply....lots of customers in the morning and breakfast ran outyet no one resupply anything...the hotel condition does not live up the brand

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$100
March	US$137
April	US$114
May	US$129
June	US$94
July	US$90
August	US$97
September	US$105
October	US$138
November	US$106
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $124	17 $122	18 $144	19 $188
20 $104	21 $109	22 $123	23 $114	24 $129	25 $144	26 $153
27 $109	28 $114	29 $119	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $193	3 $213
4 $159	5 $114	6 $129	7 $123	8 $138	9 $240	10 $235
11 $168	12 $120	13 $144	14 $128	15 $119	16 $250	17 $238
18 $130	19 $120	20 $128	21 $160	22 $456	23	24
25	26 $119	27 $130	28 $145	29 $138	30 $198	31 $198

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Studio, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 1 Queen Bed, Roll-In Shower

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Fairfield Inn & Suites Austin University Area

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Prices for upcoming dates