Name: SpringHill Suites by Marriott Austin Parmer/Tech Ridge
Address: 12520 North IH-35, Tech Ridge, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$84–US$401 per night
Rating: 8.48

What guests think

Across recent reviews, SpringHill Suites by Marriott Austin Parmer/Tech Ridge earns praise for friendly staff, convenient highway-side location, and generally clean, spacious rooms, while recurring complaints cite aging interiors, maintenance issues, inconsistent housekeeping, and occasional reservation or room-type problems.

Guests like the indoor pool, though several found it cold or occasionally closed, and elevator reliability can be an issue. Breakfast feedback ranges from abundant and tasty to basic or crowded, with items sometimes running out. Overall, this is a convenient, budget-friendly stay if you value location and price over modern finishes and perfect maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is a draw but feedback is mixed, with several reports of cold or murky water and occasional closures. Parking is easy, and elevator reliability can be an issue.

Related guest reviews

10

Cortnie

1 Jan 2026

·

Stayed 1 night

Our stay was wonderful! The front desk team at check in were kind and helpful. Breakfast, well was breakfast. It’s a small space for the size of the hotel, so it became crowded very quickly. We chose this hotel for the indoor pool for our toddler and it was a hit!

8

EMIR

25 Jul 2024

·

Stayed 1 night

Pool was closed

10

Emanuel

23 Aug 2024

·

Stayed 3 nights

The pool needs to b heated...to cold in the pool room

10

Daisy

13 Jun 2025

·

Stayed 3 nights

Everything was good except for the elevator it was too slow

8

Vanessa

17 Jul 2023

·

Stayed 2 nights

Nice hotel our room was nice and clean. We appreciate indoor pools but this pool is extremely cold. Breakfast was good cereal, breads, eggs, sausage, yogurt and fruits durong the week they had oatmeal. Would consider staying again.

10

rajesh

22 Sept 2025

·

Stayed 1 night

The access road immediately after the U-turn is a challenge! But, the hotel is wonderful. Clean. Friendly staff. Decent morning breakfast. And the walk around the pond is nice and refreshing.

10

Karla

28 Jun 2024

·

Stayed 1 night

Clean room. Clean pool. Parking accessible,

4

Lorena

13 Jul 2024

·

Stayed 2 nights

The staff was attentive and friendly, but the manager was rude. The property and surroundings were well -kept, but the room felt very damp and musty and had a very bad odor. The pool area had not been cleaned, and there was trash and dirty towels on the floor around the pool, and the pool water looked murky.

10

Michelle

23 Apr 2025

·

Stayed 2 nights

Daniel checked us in, very nice guy. The Hotel was very clean including outdoor pool and gym. They have a bar, and other things for entertainment. There is a breakfast place in front of it that was good.

10

Murad

3 Dec 2024

·

Stayed 1 night

It was a nice quick quiet stay. Staff was polite and very helpful. Rooms are clean. The only thing that can be better is having the indoor pool cleaned better.

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Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, while others reported dirty or worn bathrooms, stains, odors or mold, and occasional pests.

Related guest reviews

4

Alisha

13 Aug 2025

·

Stayed 2 nights

Poor quality of bedding, bathroom too small in a king room- very dirty and stained tiles/walls, smelly room,

2

Shon

4 Jan 2025

·

Stayed 3 nights

Dirty bathroom, roaches in room,limited sitting for breakfast

10

olivia

24 Jun 2025

·

Stayed 1 night

Loved our stay here. Very nice and cleaned rooms. Breakfast was great also. The girl at the front desk was so nice and very attentive.

10

Sage

15 Nov 2025

·

Stayed 2 nights

The room was clean, the breakfast was consistent, abundant and delicious. Staff was courteous and caring.

4

Tina

1 Jan 2025

·

Stayed 1 night

room and bathroom are very old and dirty

10

Joe

9 May 2025

·

Stayed 1 night

Place was great. Very clean, smelled really nice.

2

Terri

23 Mar 2025

·

Stayed 1 night

Horrible experience! Room was dirty! There’s was roaches in our room and there wasn’t any rooms available to accommodate my friends & I we had to cancel our room then drive back home to San Antonio. And to make things worse, we got stuck in the elevator!

4

Rakesh Kumar

27 Jun 2025

·

Stayed 2 nights

carpets are dirty, bathroom fixes are broken, walls have cracks and bulges from water leakage. Overall not very clean

10

Bradley

1 Dec 2025

·

Stayed 6 nights

The staff was great room was clean and amenities were excelent

4

pei chi

7 Apr 2024

·

Stayed 2 nights

This is the most dirtiest Marriott property I’ve ever stayed. The rooms carpet were dirty. The exercise room had no air condition, and machine were also dirty. public restroom faucet was broken. We saw a dead cockroach on the dining floor in our table during the breakfast. Carpet seems have not been cleaned. This hotel has put a bad name for Marriott. Interesting enough staff were all friendly.

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Rooms

Many describe the rooms as spacious and comfortable with practical layouts. Recurring drawbacks include dated decor, tight circulation with sofa beds, poor lighting, thin walls, some AC performance issues, and occasional highway noise.

Related guest reviews

6

Tristen

23 Oct 2024

·

Stayed 1 night

Walls are too thin

4

Ashok

5 Mar 2025

·

Stayed 1 night

Room was not clean dirty sofa and torn carpet.poor wifi. Couldn't work. No veg options in breakfast so no breakfast for me

10

jamie

22 Sept 2024

·

Stayed 1 night

Room was very spacious and clean. Beds were very comfortable. Would def start again

6

Joni

5 Jan 2026

·

Stayed 1 night

The room was outdated and beds were uncomfortable.The layout of the rooms were good but the bathtub had been patched and the bathroom was small.When you walk in the lobby the smell of bleach is strong from the indoor pool close by.The food was good but not a lot of choices and they ran out of things.I give it 3 stars!⭐️ ⭐️⭐️

6

Susan

13 Dec 2025

·

Stayed 1 night

Room good. It was a bit tight in design. I could barely walk around the beds. But it was nice, clean and the staff was wonderful

8

William

29 Nov 2024

·

Stayed 2 nights

The room was spacious and clean. Always look for this hotel when traveling.

10

Alex

11 Dec 2024

·

Stayed 2 nights

Very nice and spacious

8

David

22 Nov 2024

·

Stayed 1 night

The room we stayed in was poorly lit, the microwave was broken and the mattress on the pullout couch was disgusting. Also the indoor pool area is poorly lit and the water appeared to be mirky.

10

Pedro

18 May 2025

·

Stayed 1 night

The hotel overall was great. The room layout was spacious and ours was clean. Breakfast was delicious plenty to choose and always restocked. The hotel provided a good value for the price. Definitely will continue in my next stay.

8

Erika

4 Dec 2023

·

Stayed 3 nights

This place was ok, not great but not bad. We always book places with indoor pools in winter so our kids can swim. But this was the coldest pool we've ever experienced. After 30 minutes we got out and no one wanted to swim again. We always get 2 queens with the sofa bed for our littlest to sleep on. But the lay out of this room was not workable. When the sofa bad is pulled out, it connects with the tv table and then the main door and the desk and kitchen are completely inaccessible. We ended up putting the couch cushions on the floor with a sheet for my 4 year old to sleep on. The AC was RIGHT next to one bed on the furthest wall, so anyone in that bed was absolutely freezing when the air was blowing but the living room and kitchen were hot. Also the water pressure in the shower was so bad, no one wanted to shower the last 2 days of our trip. It was the lowest water pressure we've ever had in a hotel. But this place was clean and the staff were great.

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Service

Staff are frequently described as friendly and helpful. However, multiple reviews mention overbooking or not honoring room types, slow or unresponsive assistance, and limited housekeeping during stays.

Related guest reviews

6

Sunil

7 May 2024

·

Stayed 2 nights

If it weren't for the lack of responsiveness from the staff where 1 in every 3 calls were responded to or if it didn't take over 45 minutes for a mere chat to be responded to, i might be giving a better rating to this property.

10

olivia

24 Jun 2025

·

Stayed 1 night

Loved our stay here. Very nice and cleaned rooms. Breakfast was great also. The girl at the front desk was so nice and very attentive.

2

Mylan

27 Feb 2025

·

Stayed 2 nights

Had reservation , paid for, when I reached the hotel,they sent me to La Quinta without notice. People came after , still got the room. Very disappointed wthe Springhill

2

Alvin

13 Oct 2023

·

Stayed 1 night

Wouldn’t ever reserve a room at this place again. I reserved the room around noon. Called around 2 pm to advise I would arrive around 10 pm guest services staff stated not a problem. I arrived appropriately 10pm to be totally surprised the hotel was over booked the assistant general manger stated I sent you an email, who checks their email while driving. Was redirected to another hotel further away from my destination. Totally dissatisfied. Please don’t ever book at this nonfunctional hotel.

2

Andre

1 Aug 2025

·

Stayed 1 night

Do not book a room here. I booked and prepaid for a room with 2 queen beds during my family vacation with my kids. Upon arrival I was informed that they did not have the room I booked available and that they only have rooms with 1 bed. I ended up sleeping on the floor. When i spoke with the hotel manager informed me that despite paying for and prebooking a room with 2 beds, they dont guarantee you will get what you pay for. Hotel staff informed me that this hotel does this sort of thing all the time. Marriot should be embarrassed and ashamed of this practice as well as the hotels handling of the situation.

4

Judith

18 Feb 2025

·

Stayed 1 night

I had reservations days in advance and wad transferred to another smaller sister hotel on the day of my arrival. All supposedly there was a race going on in town. So because I made reservations through a third company and paid less they decided i should stsy in a less quality hotel. Was totally shocked and upset with their actions and addit

10

Rafael

21 Feb 2025

·

Stayed 1 night

Always great service at this property. Great staff

2

Sonia

10 Aug 2024

·

Stayed 1 night

Manager was very rude upon checkin. Poor customer service and was disrespectful to myself and my friend who assisted me by putting her card on file. Was not satisfied at all with the service I received. Wish I could talk to the general manager.

10

Sara

23 Jan 2024

·

Stayed 1 night

When I say this property is the epitome of excellent service I MEAN IT! From the check in attendant fulfilling my requests to GiGi and the manager saving and swiftly returning my forgotten cell phone. On top of all that, GiGi wrote me the kindest note and included it with my phone. Spacious rooms, generous breakfast selection, indoor heated pool, quiet, and comfortable.

10

Arturo

24 Feb 2025

·

Stayed 2 nights

Great experience thanks to an amazing team/staff!

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Location

Convenient to I-35, the Domain, and nearby dining and shopping, typically about 15-20 minutes to downtown. A few cite tricky access or construction, some highway noise, and isolated safety concerns.

Related guest reviews

10

angenette

12 Apr 2025

·

Stayed 1 night

Great hotel. The location was near shopping and restaurants, perfect location.

10

Ghayath

20 Sept 2025

·

Stayed 1 night

Very clean. Self parking is available. Not far from downtown

10

Anicia

21 Aug 2025

·

Stayed 2 nights

It was clean and breakfast was good, but no waffles. Location was convenient, but highway construction was a bummer.

10

rajesh

26 Aug 2025

·

Stayed 1 night

Nice clean hotel. Lots of shops close by. And plenty of parking.

8

Amelie

15 Feb 2025

·

Stayed 4 nights

Overall great stay but only one elevator was working at the time of our stay and one morning the second broke down. The staff was very friendly and helpful. The hotel is 20 min from everything in Ausitn and that was a great plus for our business/pleasure trip.

8

Rao Adnan

26 Sept 2024

·

Stayed 2 nights

Next to the highway

10

rajesh

22 Sept 2025

·

Stayed 1 night

The access road immediately after the U-turn is a challenge! But, the hotel is wonderful. Clean. Friendly staff. Decent morning breakfast. And the walk around the pond is nice and refreshing.

10

MELROY

1 Jan 2025

·

Stayed 1 night

Staff was friendly and very convenient to the highway, dining and shopping. The traffic around was crazy, not a fault of the hotel of course

10

Kedric

16 Feb 2024

·

Stayed 1 night

Right off of I-35, close to lots of dining, shopping. Hotel security in parking lot. Room was very clean

10

Rajeev

22 Oct 2024

·

Stayed 3 nights

Excellent location, closer to Domain and has good dinning options nearby. Breakfast is ok. Has nice small little pond in front of the hotel. Overall a good hotel.

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Dining

Breakfast feedback is mixed: many praise the variety and hot options, while others found it basic, crowded, starting late, or running out of items; some noted limited vegetarian choices.

Related guest reviews

10

Sage

15 Nov 2025

·

Stayed 2 nights

The room was clean, the breakfast was consistent, abundant and delicious. Staff was courteous and caring.

10

Cortnie

1 Jan 2026

·

Stayed 1 night

Our stay was wonderful! The front desk team at check in were kind and helpful. Breakfast, well was breakfast. It’s a small space for the size of the hotel, so it became crowded very quickly. We chose this hotel for the indoor pool for our toddler and it was a hit!

10

Kathryn

13 Jun 2025

·

Stayed 1 night

Friendly staff, good breakfast, clean room

10

Mohammed

24 May 2025

·

Stayed 1 night

Breakfast needs to be improved

10

Sage

15 Nov 2025

·

Stayed 4 nights

We loved this hotel so much we extended our stay! The breakfast kept us walking up early in time to not miss the variety and selection! Chocolate milk, three types of yogurt, three tries of fruit

6

Joni

5 Jan 2026

·

Stayed 1 night

The room was outdated and beds were uncomfortable.The layout of the rooms were good but the bathtub had been patched and the bathroom was small.When you walk in the lobby the smell of bleach is strong from the indoor pool close by.The food was good but not a lot of choices and they ran out of things.I give it 3 stars!⭐️ ⭐️⭐️

8

David

22 Jun 2024

·

Stayed 2 nights

Everything was good but the breakfast doesnt start at 6 am During the week i know fridays start at 6:30am but they didnt start intil 6:20am Wednesday n Thursday and Friday didnt start intil 6:40 the only reason i stay was because breakfast was included not the price or location! I will see how next week is like.

10

Parul

9 Nov 2024

·

Stayed 1 night

Our stay was good. We liked the room. It was quite spacious and the bathroom was clean. I would have appreciated some more vegetarian options for breakfast. I was thankful for oatmeal but they ran out of it two days. My daughters don’t eat oatmeal, so they end up eating bread toast all 5 days.

10

Debbie

30 Nov 2024

·

Stayed 1 night

Very comfortable Spacious clean Luxurious bedding Plentiful breakfast

10

Pedro

18 May 2025

·

Stayed 1 night

The hotel overall was great. The room layout was spacious and ours was clean. Breakfast was delicious plenty to choose and always restocked. The hotel provided a good value for the price. Definitely will continue in my next stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$88
February	US$89
March	US$100
April	US$96
May	US$89
June	US$88
July	US$83
August	US$83
September	US$101
October	US$124
November	US$89
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $98	17 $101	18 $97	19 $96
20 $87	21 $92	22 $88	23 $88	24 $87	25 $84	26 $84
27 $87	28 $84	29 $87	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $109	3 $115
4 $92	5 $110	6 $108	7 $108	8 $110	9 $108	10 $111
11 $109	12 $114	13 $114	14 $108	15 $108	16 $108	17 $108
18 $110	19 $110	20 $108	21 $111	22 $218	23 $401	24
25 $105	26 $92	27 $91	28 $92	29 $104	30 $137	31 $109

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio Suite, Multiple Beds

Studio Suite, 1 King Bed with Sofa Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Austin Parmer/Tech Ridge

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Prices for upcoming dates