Name: Holiday Inn Express & Suites Austin NW - Lakeline by IHG
Address: 10911 Pecan Park Blvd, Anderson Mill, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$66–US$291 per night
Rating: 8.5

What guests think

Across recent reviews, Holiday Inn Express & Suites Austin NW - Lakeline by IHG is praised for clean, spacious rooms, very friendly service, a convenient location near restaurants and the mall, and a generally good, hot breakfast.

Facilities feedback is mixed, with several reports of a dirty or out-of-service hot tub and occasionally unclean pool, though some guests found the pool and fitness areas well kept. A smaller number mention musty odors, humidity or noisy AC, intermittent maintenance or key card issues, sporadic housekeeping, and isolated pest sightings. Overall, expect a comfortable, value stay with strong service and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed; several guests reported the spa dirty or out of order and occasional pool cleanliness issues, while others noted clean pool areas, a usable fitness room and business center, and easy on-site parking.

Related guest reviews

8

Brian

11 Sept 2023

·

Stayed 1 night

Quiet location, easy check in, seemed clean and well kept. Small issues included ice machine on 2nd floor removed, hot tub dirty and not working, and a/c was not working in lobby area. Our room itself was good other than pillows seemed less comfortable than previous stays at IHG properties. Overall a pretty good value on a place that offered what we needed.

10

Marian

2 Sept 2025

·

Stayed 1 night

Rooms are great. Bathroom has safety bars and shower seats. Spa at pool broken by other guests children. Pool not clean enough for us to use

8

Robert

1 Jun 2025

·

Stayed 3 nights

Nice place with pool and hot tub. Clean.

10

Lydia

13 Sept 2025

·

Stayed 3 nights

Clean comfortable spacious room. Easy parking. Breakfast good. Only thing is the hottub wasnt working.

8

Theresa

11 Sept 2023

·

Stayed 2 nights

Friendly people that work there. The spa was nasty and there was dirty and wet towels left around the pool area. You walked in the front desk at felt like the ac was not working. I felt sorry for the people that work in the front because all they had was a fan to keep them cool.

10

Denise

29 Oct 2024

·

Stayed 1 night

Check in was exceptional. Allison was great, very informative & nice. She was so nice that we booked another night. The beds were so comfortable & the room was clean. Pool area was clean & the hot tub felt good. Breakfast was hot & good. Eggs, bacon (yes I said bacon😁) biscuits & gravy, tater tots, muffins, yogurt & bagels. Coffee was good.

10

ASMA

17 Jul 2025

·

Stayed 1 night

It is spacious, new and clan room. Pool and jets were inviting as well ! Breakfast was served hot and good choices , eggs, tatter toast, sausage and gravy, yoghurt , muffins and chocolate milk.

10

Mario

13 Jul 2024

·

Stayed 3 nights

The stay is great at the price of $121 per night. For the money it's definitely worth it because the price includes breakfast and I loved the happy hour nights from 6 pm to 9 pm, great idea guys!

10

THOMAS

3 Feb 2024

·

Stayed 1 night

Clean, well maintained property with attentive staff. I utilized the business center and the fitness room during my stay and both were clean and well equipped. Property has two restaurants adjacent to it's parking lot, with a gas station and convenience store across the street. There is a shopping mall across the highway. The hot breakfast buffet was great, along with the free parking on site. I will stay at this property again.

10

THOMAS

3 Feb 2024

·

Stayed 1 night

Clean, well maintained property with attentive staff. I utilized the business center and the fitness room during my stay and both were clean and well equipped. Property has two restaurants adjacent to it's parking lot, with a gas station and convenience store across the street. There is a shopping mall across the highway. The hot breakfast buffet was great, along with the free parking on site. I will stay at this property again.

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Cleanliness

Many reviews highlight very clean rooms and common areas, but recurring complaints mention musty or mildew odors, occasional mold or rust in bathrooms, and isolated bug sightings.

Related guest reviews

10

Lillie

16 Jan 2025

·

Stayed 1 night

Extremely clean, very friendly and helpful staff. Great breakfast! Very good water pressure in the shower (super clean bathrooms) and nice Dove soap that didn’t dry out my skin. Very refreshing.

2

Claudia

26 Sept 2025

·

Stayed 2 nights

There were bugs, in our room, and the a/c made crazy noise all night long. Changed rooms, because we were with a group, would have definitely changed hotels if on our own. They comp'd one night, but who cares about money when you are worried about BUGS! Both my daughter and I had several BITES!

6

Ngan

23 Jun 2023

·

Stayed 2 nights

Bathroom in poor condition (Bathtub floor all scratched and rough; shower curtain had molds). Poor cleaning of bathroom.

10

Neiko

21 Jul 2025

·

Stayed 1 night

The front desk clerk was excellent! when we walked into the lobby it smelled and looked clean and fresh, everything was in order. I will stay at this hotel every visit to Austin!

10

FRANCISCO

18 May 2024

·

Stayed 1 night

Very clean

4

Julie

21 Aug 2023

·

Stayed 1 night

When we first walked into our room, a roach ran across the floor. We found a dead one inside of the refrigerator. My children were nervous the rest of the trip.

10

Nikola

8 Sept 2025

·

Stayed 2 nights

Quiet, super clean, and a great breakfast!

4

Tim

3 Jun 2024

·

Stayed 2 nights

Staff nice, but there was mold and rust stains in shower, also was not wiped down, dirty. Coffee maker did not work, door kept getting stuck.

6

Abigail

1 Mar 2024

·

Stayed 1 night

Door to the room is hard to close and latch is loose. Shower looks dirty.

6

Mario

3 Dec 2024

·

Stayed 1 night

Room was clean, but hotel really dated…room had that musky/mildew smell. The staff excellent

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Rooms

Rooms are spacious and generally comfortable, with many praising bed comfort. Some reported humidity or musty smells, noisy or clicking AC, noise near elevators or exit doors, and minor in-room issues like TV or refrigerator performance.

Related guest reviews

6

Gloria

26 Jul 2025

·

Stayed 1 night

The check in process was quick. My only con was the TV functionality.

10

Linda

26 Oct 2024

·

We stayed at this Holiday Inn Express twice this year. Both times we were checked in by a very friendly front desk person who also engaged us in conversation later during the day to make sure everything was going well. Our room at this Holiday Inn was very spacious and clean. I’m sort of a snob about sheets and they use excellent soft linens at this property Granted, this is a Holiday Inn and not a luxury brand. But for the price you can’t beat it. The stay includes afternoon, wine, and snacks during the week and a good hot breakfast. We will definitely definitely stay here when we come up to Cedar Park for a visit in the future.

10

Robin

18 Nov 2025

·

Stayed 1 night

The room was great. Love how spacious it was. Staff at check in was wonderful. Great location for event we were going to attend the next day.

10

Davina

27 Dec 2025

·

Stayed 1 night

The room was clean and very spacious. My only complaint was there was no extra blankets or towels.

8

Audrone

10 Oct 2024

·

Stayed 2 nights

The room was long time closed so it was a bit smelly from moisture and airco was way too loud. Everything else was perfect. The room was clean, stuff very friendly and helpful. We are very satisfied with our stay.

10

Janet

15 Oct 2025

·

Stayed 1 night

We love staying at Holiday Inn Express…never have any issues with them

8

Maher

5 Dec 2025

·

Stayed 1 night

Everything was nice, however, due to lack of windows and sun, the room was a humid and needed better ventilation and refreshers.

6

Tiffany

1 Jun 2025

·

Stayed 1 night

Room was by the elevator and noisy

8

Denise

3 Jun 2024

·

Stayed 1 night

We were greeted with a smile @ check in. The room was really nice & clean. Bed sheets clean & white! The bed is really firm & neither of us slept good. If the bed was more comfortable we would have given 5 stars. We will stay again because everything else was great. The pool was nice & clean. Plenty of seating & if you’re a smoker you can smoke outside. The breakfast was good, fresh, & hot. Seating area for breakfast was clean! We really enjoyed our overnight stay in Austin.

10

Golam

30 Sept 2023

·

Stayed 1 night

Good employee. Friendly. AC was cooling good but made noise like an industrial machine. Could not sleep all night. Needs immediate attention.

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Service

Service is consistently friendly and accommodating, with staff praised for smooth check-in, room changes, and proactive help. A few note limited front-desk coverage at busy times, pre-arrival charges, housekeeping miscommunication, or unresolved follow-ups.

Related guest reviews

2

Abigail

14 Mar 2024

·

Stayed 1 night

The latch on the door did not work. Housekeeping when into the room twice while they had said there would be no housekeeping unless we notified them.

10

John

11 Oct 2024

·

Stayed 3 nights

Great staff, strange issue with Expedia booking, reserving the wrong dates, even though confirmation email was correct, Expedia refunded, Staff booked me a room on the spot, it was very large, comfortable and a very enjoyable stay, breakfast was good. Can't fault the Hotel service, recommended stay.

10

Robin

18 Nov 2025

·

Stayed 1 night

The room was great. Love how spacious it was. Staff at check in was wonderful. Great location for event we were going to attend the next day.

10

Jason

26 Aug 2025

·

Stayed 1 night

The staff bent over backwards to help us when our truck broke down. They also give you free bottled water.

2

William

6 May 2024

·

Stayed 1 night

Booked the wrong date on the app and hotel.com customer service stated “we are unable to help you. Contact the hotel directly.” Contacted hotel and they refused to help since it was third party so they refused to help me instead of doing the right thing and helping me fix the check in date. Done using this app.

10

Matthew

24 Jul 2025

·

Stayed 1 night

The staff was amazing! They all were so polite and helpful! Rooms were really clean.

10

Neiko

21 Jul 2025

·

Stayed 1 night

The front desk clerk was excellent! when we walked into the lobby it smelled and looked clean and fresh, everything was in order. I will stay at this hotel every visit to Austin!

10

Andres

16 Dec 2025

·

Stayed 2 nights

The stay was great. Our room for Friday was sold but we were accomodated nicely and put into a different room quickly. All in all it was a nice stay. Clean room. Very friendly staff!

8

Arvind

12 Sept 2025

·

Stayed 1 night

Check in was busy only one person at desk at 9pm my room was booked and paid he could have kept it ready for smoother process

10

Denise

29 Oct 2024

·

Stayed 1 night

Check in was exceptional. Allison was great, very informative & nice. She was so nice that we booked another night. The beds were so comfortable & the room was clean. Pool area was clean & the hot tub felt good. Breakfast was hot & good. Eggs, bacon (yes I said bacon😁) biscuits & gravy, tater tots, muffins, yogurt & bagels. Coffee was good.

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Location

Convenient, safe-feeling area near restaurants, gas stations, and Lakeline Mall, and handy for local events or the lake.

Related guest reviews

10

Michelle

24 Sept 2025

·

Stayed 2 nights

Felt safe and entertainment and food close by

10

THOMAS

22 Feb 2024

·

Stayed 2 nights

Great property, great staff, very clean and quiet, great location adjacent to 2 restaurants, a service station, and across the street from the mall. Included hot breakfast buffet and parking. I will be back.

10

Robin

18 Nov 2025

·

Stayed 1 night

The room was great. Love how spacious it was. Staff at check in was wonderful. Great location for event we were going to attend the next day.

10

THOMAS

15 Nov 2024

·

Stayed 2 nights

This is my go to hotel anytime I go to the North Austin area. There are several restaurants adjacent to the property within easy walking distance. There is a gas station directly across the street in the Lakeline mall on the other side of the freeway. The facility is well equipped very clean and will staff. I recommend this hotel to anyone going to the North Austin area.

10

Zulma

4 Aug 2025

·

Stayed 4 nights

Breakfast was great, service and very convenient to get to lake.

10

Shantelle

12 Aug 2025

·

Stayed 2 nights

Nice place, great location for vacation.

10

Regina

13 May 2024

·

Stayed 3 nights

It was nice and clean and quiet. The location is awesome.

10

THOMAS

3 Feb 2024

·

Stayed 1 night

Clean, well maintained property with attentive staff. I utilized the business center and the fitness room during my stay and both were clean and well equipped. Property has two restaurants adjacent to it's parking lot, with a gas station and convenience store across the street. There is a shopping mall across the highway. The hot breakfast buffet was great, along with the free parking on site. I will stay at this property again.

10

Bruce

23 Mar 2023

·

Stayed 2 nights

Close to golf tournament and lots of eating options.

10

THOMAS

3 Feb 2024

·

Stayed 1 night

Clean, well maintained property with attentive staff. I utilized the business center and the fitness room during my stay and both were clean and well equipped. Property has two restaurants adjacent to it's parking lot, with a gas station and convenience store across the street. There is a shopping mall across the highway. The hot breakfast buffet was great, along with the free parking on site. I will stay at this property again.

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Dining

Breakfast is generally hot and good with a decent selection, though some guests found items limited later in the morning or equipment down.

Related guest reviews

8

Susan

4 Aug 2025

·

Stayed 2 nights

A nice, popular breakfast spread—though no butter (?)—was a good extra in this comfy lodging. The bed was very comfortable and air conditioner worked well.

10

carla

19 Apr 2024

·

Stayed 1 night

Customer service is great, breakfast very good and each day they serve you different options.

8

Alisha

10 Nov 2023

·

Stayed 1 night

The staff was wonderful, knowledgeable, and kind. The hotel is in a great location, and in a decent part of the city. The breakfast was tasty, but limited after 8 AM due to short staffing for cooks, so definitely go early if you want all thats offered for breakfast. I got my security deposit back 5 days after we left for future reference, which I believe it says 3-5 days so that's okay. Overall I'm glad I stayed here.

10

Zulma

4 Aug 2025

·

Stayed 4 nights

Breakfast was great, service and very convenient to get to lake.

10

Maria C

13 Nov 2025

·

Stayed 2 nights

Breakfast was fresh Rooms clean And the staff was very polite and friendly

2

Hana

27 May 2024

·

Stayed 1 night

It was very bad experience, the room was smells so bad, and when we woke up in the morning, we went down around 8:30 am, there was no breakfast left. When I talked to the manager she sqid its a busy day. An acceptable reason.

10

Denise

29 Oct 2024

·

Stayed 1 night

Check in was exceptional. Allison was great, very informative & nice. She was so nice that we booked another night. The beds were so comfortable & the room was clean. Pool area was clean & the hot tub felt good. Breakfast was hot & good. Eggs, bacon (yes I said bacon😁) biscuits & gravy, tater tots, muffins, yogurt & bagels. Coffee was good.

10

JAY

27 May 2024

·

Stayed 1 night

Very comfortable beds, which is hard to find at any hotel. The Only downside was the pancake machine was broken

10

ASMA

17 Jul 2025

·

Stayed 1 night

It is spacious, new and clan room. Pool and jets were inviting as well ! Breakfast was served hot and good choices , eggs, tatter toast, sausage and gravy, yoghurt , muffins and chocolate milk.

10

Brittany

29 Nov 2023

·

Stayed 1 night

Great value and excellent service! Awesome breakfast options and convenient!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$80
March	US$93
April	US$86
May	US$87
June	US$75
July	US$82
August	US$79
September	US$82
October	US$108
November	US$82
December	US$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $128
20 $79	21 $81	22 $79	23 $68	24 $67	25 $80	26 $80
27 $66	28 $71	29 $81	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $89	2 $87	3 $99
4 $70	5 $80	6 $80	7 $83	8 $89	9 $118	10 $122
11 $76	12 $77	13 $105	14 $104	15 $114	16 $144	17 $120
18 $75	19 $82	20 $89	21 $105	22 $163	23 $291	24
25 $149	26 $81	27 $82	28 $85	29 $104	30 $113	31 $114

Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Prices for Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds

Standard Room

Suite, 2 Bedrooms

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Guest reviews of Holiday Inn Express & Suites Austin NW - Lakeline by IHG

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What guests think

Property policies

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FAQs about Holiday Inn Express & Suites Austin NW - Lakeline by IHG

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