Name: Courtyard by Marriott Rock Hill
Address: 1300 River Run Court, Rock Hill, South Carolina, United States of America, Rock Hill, South Carolina, US
Price range: US$102–US$192 per night
Rating: 7.55

What guests think

At Courtyard by Marriott Rock Hill, many guests praise friendly staff, generally clean rooms, and convenient access to the interstate, while recurring issues include intermittent elevator or pool outages, inconsistent breakfast arrangements, and occasional cleanliness or maintenance problems.

Several reviews note noise from hallways, traffic, or nearby elevators, though others found rooms quiet and comfortable. Location feedback is mixed on safety, with one report of vehicle break-ins and another citing a dark, secluded lot, but others felt the area was safe with dining options nearby. Expect a convenient stop with friendly service but variable amenities and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator and pool were occasionally out of service; some guests also reported an EV charger malfunction and parking-lot security concerns, while others appreciated the on-site bistro/bar and pool when available.

Related guest reviews

10

Anthony

26 Feb 2024

·

Stayed 1 night

Bartender is top notch

6

suzanne

31 Jul 2023

·

Stayed 1 night

We got here after 8 and found that the elevator was broken. Not their fault- things happen. But since it was late to find another hotel, we opted to stay and walk up 3 flights of stairs- no small feat for my handicapped husband. The room was clean but to be honest, I wouldn’t stay here again because of the parking lot. When I went back out to get something for dinner since my husband was unable to do the stairs again I found the parking lot so dark I was scared to walk to the car. When i came back, I waited until another car parked with a couple in it came in and parked near them so that i could walk in with them. I would NOT recommend this hotel to women alone- it is in a dark and secluded area and not safe!

10

Rebecca

28 Mar 2025

·

Stayed 1 night

It was short overnight visit. Staff was friendly bartender was great!

2

Caitlyn

4 Jun 2023

·

Stayed 2 nights

Did not enjoy my stay here at all. The pool was out of order and I was not told this when I booked, even though I asked! There is no complimentary breakfast, also the television did not work and I was told there is no maintenance man on staff during the weekend and things cannot be repaired until Monday. After checking in and learned of these inconveniences (there for literally 1 hour) I decided I did not want to stay. When I tried to cancel my stay I was told I would be charged for the entire not. Terrible customer service. DO NOT STAY HERE

10

Charlyn

4 Jan 2023

·

Stayed 1 night

Loved having a Bistro in the hotel so we did nt have to leave the hotel after checking in. Enjoyed the wine & coffee drinks. There was a small variety of food which was very tasty..

2

William

25 Mar 2025

·

Stayed 2 nights

Not the hotels fault but this location is notorious for break ins as someone broke into 8 vehicles including mine. Busted my back glass out of my truck and stole personal belongings.

8

Karen

20 Aug 2025

·

Stayed 6 nights

We would never stay there again & we will be coming to that area several times a year since our daughter & her family live in the area. No breakfast - unless you paid $35.00 for hardly anything - the shower door would not stay closed so water was on the floor - there were blood stains on the side of one mattress yuck! Indoor pool was closed the entire time & the daytime front desk chick was a real piece of work - she needs to get over herself! The evening front desk lady was so nice & helpful - we stayed 4 nights & it sure was the crappiest Marriott we have ever stayed in & we travel a lot!

8

Michelle

17 Aug 2024

·

Stayed 1 night

Quick one night stop while traveling. Choose this hotel bc of the EV charger. Hotel was and staff was incredibly friendly and helpful! Room was large and bed was very comfy. A little musty smell from AC but not bad. (Humidity in the south!) only complaint was ev charger stopped working during the night so didn’t get a full charge. That’s why we chose this hotel.

8

Myron

12 Oct 2025

·

Stayed 1 night

The elevator stopped functioning and we had lots of luggage and were on the third floor.

10

Robin

26 Mar 2023

·

Stayed 1 night

nice pool. friendly staff.

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Cleanliness

Many guests found rooms clean, but several reported issues such as insects or bugs, stains, odors, mildew, and maintenance wear. Housekeeping was occasionally inconsistent.

Related guest reviews

4

Teresa

2 Mar 2024

·

Stayed 1 night

Did not live up to the Marriott brand. Doors slamming from other rooms would shake the room. You could hear people walking across the floor upstairs. Shower area had poor lighting, had mildew, and then drainage issues. Finally, when we asked for a shower cap, the clerk said they did not provide them. And no plastic laundry bag for your dirty clothes. Finally, when opening up the fridge to put out drinks in, it was frozen with a block of ice.

10

Glenn

12 Oct 2025

·

Stayed 1 night

Very nice and clean.Staff was friendly..

2

AnMari

30 Dec 2024

·

Stayed 1 night

Upon entering the room, we were greeted by a 2.5 inch cockroach who wasn’t even scared of the light. I showed up at 10pm with 2 small kids, and we had to immediately stop changing getting into our pyjamas to run out of the room. We had to pack up in the car again to find a different hotel. I was told the night manager would call me regarding a refund. It’s been 24 hours, no contact from any management.

10

Kmberly

26 Sept 2025

·

Stayed 2 nights

Good, clean hotel

4

Viviana

27 Aug 2024

·

Stayed 3 nights

front entrance lobby had garbaged piled and coming out of the canisters, dirty bedroom , rug had sticky red stains , huge spiders and a strong odor.

8

Katina

8 Jul 2025

·

Stayed 3 nights

Nice hotel, clean rooms, and friendly staff.

10

Leslie

10 Oct 2025

·

Stayed 1 night

Nice and clean..friendly

10

Leslie

24 Apr 2025

·

Stayed 2 nights

Clean. Pleasant staff

4

Judith

9 Sept 2025

·

Stayed 1 night

We had insects in the room and no tissues. Bathroom had a slippery tub and no grab bars. Sink faucet leaked. Breakfast were overpriced, cold and very old.

4

Amira

31 Dec 2023

·

Stayed 1 night

Dead water bug near window sill. Square coffee filter for a round coffe maker. It didn't match and wouldn't fit. Paint peeling from the tub. Wallpaper bubbling and becoming detached from the seams

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Rooms

Many found rooms comfortable and some spacious, but several mentioned dated features and noise from hallways, slamming doors, traffic, or nearby elevators. A few noted smaller rooms or poor shower design and drainage.

Related guest reviews

4

Teresa

2 Mar 2024

·

Stayed 1 night

Did not live up to the Marriott brand. Doors slamming from other rooms would shake the room. You could hear people walking across the floor upstairs. Shower area had poor lighting, had mildew, and then drainage issues. Finally, when we asked for a shower cap, the clerk said they did not provide them. And no plastic laundry bag for your dirty clothes. Finally, when opening up the fridge to put out drinks in, it was frozen with a block of ice.

8

Raymond

11 Feb 2025

·

Stayed 1 night

showing some age, some small lack of maintenance. small things, like only 2 full size bath towels one in room decaf one reg coffee for the machine. Shower head not great, flow very low.

8

Brandon

27 Dec 2023

·

Stayed 1 night

No matter how many pillows you stacked on top of each other your head went to the mattress. The shower was exactly narrow. Had to shower sideways because of the soap dispenser. Shower wouldn't drain, flooded the bathroom. Minor things though. For the price, I'd stay again.

10

Tara

3 Oct 2024

·

Stayed 3 nights

Overall great stay. The staff were all helpful with our questions about amenities and general hotel policy. The room was spacious, clean, and well maintained.

8

Mary

28 Oct 2024

·

Stayed 1 night

The room was small but clean. Sadly it was directly over the reception area and next to the elevator, so it was noisy almost all night and morning. People have zero concept of keeping their voices down.

10

Pam

1 May 2024

·

Stayed 1 night

Loved the setting of the hotel! It was nestled in the trees about 1/4 block off the main roadway which reduced the noise greatly! The 2 young ladies who greeted us & checked us in were fabulous! They immediately made you feel at home & welcomed! The room was spacious. Loved the set-up for the coffee bar, microwave & fridge, Very user friendly!! Well thought out!

10

Lisa

5 Jan 2025

·

Stayed 1 night

Was clean. Could use some upgrades. Bigger televisions

8

Ann

19 May 2025

·

Stayed 1 night

Very thin walls. Listen to next music quite a while

6

Cheryl

31 May 2024

·

Stayed 1 night

I did not sleep well due to traffic noise

8

Kathryn

30 Sept 2025

·

Stayed 1 night

Breakfast was not included with the stay but we paid the up charge. Since the hotel was recently under new management, they didn’t have some of the offerings and were not familiar with procedures. They will undoubtedly get things ironed out. The room was quiet and comfortable which was the most important aspect.

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AI-generated summary based on recent guest reviews

Service

Staff frequently praised as friendly and helpful, with several shout-outs to front desk and bar teams. However, multiple reviews cite billing errors or unhelpful interactions, and occasional slow or unsympathetic check-in experiences.

Related guest reviews

10

Glenn

12 Oct 2025

·

Stayed 1 night

Very nice and clean.Staff was friendly..

6

robert

8 May 2025

·

Stayed 1 night

Bill me twice

8

Lilived

31 Jul 2024

·

Stayed 3 nights

Brenda at Starbucks Cafe is wonderful! Service with a smile!

10

Thomas

21 Jun 2024

·

Stayed 1 night

I was greeted by Tammy at the front desk and she was amazing! Made me feel welcome and even helped me find my Marriott number that I haven’t been able to pull up for a long time.

2

martin

3 Sept 2025

·

Stayed 1 night

Charged for obscene charges all staff but the maid service was rude even ownership even management was not treated fairly and way overcharged even staff was rude to Expedia

10

John

13 May 2025

·

Stayed 2 nights

Great Staff especially the Breakfast Cafe Ladies and Front Desk on swing shift!

8

Katina

8 Jul 2025

·

Stayed 3 nights

Nice hotel, clean rooms, and friendly staff.

4

keith

9 Dec 2024

·

Stayed 1 night

They charged me again for the room I prepaid for, said they were going to correct, we shall see . Slow check in , key didn’t work, balcony door was trrrible you literally had to wrestle it open and close.

6

Leigh

24 Sept 2023

·

Stayed 1 night

The accommodations were very good. The service was not. When checking in at 3 am because of traffic getting to our location we were chastised for not calling ahead because we were checking in late. It is a Highway side location. We should not have been treated that way.

10

Donald

10 Jun 2024

·

Stayed 1 night

I can’t rave more about this place. Everyone was so very nice, the room were immaculate, and we got the best sleep of the week.

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Location

Convenient to I-77 with dining options nearby; several guests felt the area was safe. Some reported security concerns, including vehicle break-ins and a dark, secluded lot, and a few noted traffic noise.

Related guest reviews

10

Alicia

20 Jul 2024

·

Stayed 1 night

Clean, friendly service, nice safe area, true to the Marriott quality brand

6

suzanne

31 Jul 2023

·

Stayed 1 night

We got here after 8 and found that the elevator was broken. Not their fault- things happen. But since it was late to find another hotel, we opted to stay and walk up 3 flights of stairs- no small feat for my handicapped husband. The room was clean but to be honest, I wouldn’t stay here again because of the parking lot. When I went back out to get something for dinner since my husband was unable to do the stairs again I found the parking lot so dark I was scared to walk to the car. When i came back, I waited until another car parked with a couple in it came in and parked near them so that i could walk in with them. I would NOT recommend this hotel to women alone- it is in a dark and secluded area and not safe!

10

Shaun

8 Jul 2024

·

Stayed 1 night

No complaints at all. Reasonably priced, friendly staff. Easy on and off the highway. Would definitely stay again.

8

John W.

15 Oct 2023

·

Stayed 4 nights

Easy to find

8

Ana

27 Dec 2023

·

Stayed 1 night

Wonderful location and safe for single travelers

10

Louis-Philippe

18 Mar 2024

·

Stayed 3 nights

Good spot close to bike track

8

Don

1 May 2025

·

Stayed 1 night

Close to interstate, decent dining options (outback just across the parking lot and Starbucks across the street) super clean and very friendly.

2

William

25 Mar 2025

·

Stayed 2 nights

Not the hotels fault but this location is notorious for break ins as someone broke into 8 vehicles including mine. Busted my back glass out of my truck and stole personal belongings.

8

Phillip

19 Feb 2024

·

Stayed 1 night

Easy access to I 77

6

Cheryl

31 May 2024

·

Stayed 1 night

I did not sleep well due to traffic noise

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Dining

Breakfast is not complimentary; the on-site Bistro/Starbucks-style cafe and bar receive praise for friendly service and drinks, but options can be limited or overpriced, and some items were reported cold or unavailable.

Related guest reviews

10

Anthony

26 Feb 2024

·

Stayed 1 night

Bartender is top notch

10

Rebecca

28 Mar 2025

·

Stayed 1 night

It was short overnight visit. Staff was friendly bartender was great!

10

Charlyn

4 Jan 2023

·

Stayed 1 night

Loved having a Bistro in the hotel so we did nt have to leave the hotel after checking in. Enjoyed the wine & coffee drinks. There was a small variety of food which was very tasty..

8

Lilived

31 Jul 2024

·

Stayed 3 nights

Brenda at Starbucks Cafe is wonderful! Service with a smile!

10

Michael

10 Nov 2025

·

Stayed 1 night

There was no breakfast

8

Karen

20 Aug 2025

·

Stayed 6 nights

We would never stay there again & we will be coming to that area several times a year since our daughter & her family live in the area. No breakfast - unless you paid $35.00 for hardly anything - the shower door would not stay closed so water was on the floor - there were blood stains on the side of one mattress yuck! Indoor pool was closed the entire time & the daytime front desk chick was a real piece of work - she needs to get over herself! The evening front desk lady was so nice & helpful - we stayed 4 nights & it sure was the crappiest Marriott we have ever stayed in & we travel a lot!

10

John

13 May 2025

·

Stayed 2 nights

Great Staff especially the Breakfast Cafe Ladies and Front Desk on swing shift!

8

Tara

25 Oct 2024

·

Stayed 1 night

The room was nice and updated, the parking lot and security was not a cause for concern. There was a fantastic digital advertisement for breakfast, which we saw when we checked in at 12:30am with our stomachs rumbling, but the next morning we were very disapointed that there was no breakfast. The front desk associate said he bartender could make us a bagel or muffin, but meh.

4

Judith

9 Sept 2025

·

Stayed 1 night

We had insects in the room and no tissues. Bathroom had a slippery tub and no grab bars. Sink faucet leaked. Breakfast were overpriced, cold and very old.

8

Kathryn

30 Sept 2025

·

Stayed 1 night

Breakfast was not included with the stay but we paid the up charge. Since the hotel was recently under new management, they didn’t have some of the offerings and were not familiar with procedures. They will undoubtedly get things ironed out. The room was quiet and comfortable which was the most important aspect.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$116
March	US$115
April	US$128
May	US$136
June	US$140
July	US$144
August	US$117
September	US$125
October	US$127
November	US$114
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $106	17 $106	18 $135	19 $140
20 $106	21 $128	22 $156	23 $126	24 $102	25 $161	26 $140
27 $102	28 $102	29 $116	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $140	3 $147
4 $130	5 $130	6 $130	7 $142	8 $130	9 $186	10 $163
11 $130	12 $130	13 $130	14 $140	15 $130	16 $192	17 $175
18 $130	19 $130	20 $130	21 $149	22 $130	23 $142	24 $130
25 $130	26 $133	27 $156	28 $149	29 $130	30 $130	31 $135

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible Bathtub

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds

Suite, 1 Bedroom

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Rock Hill

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Prices for upcoming dates