Name: Hampton Inn & Suites Austin Downtown
Address: 200 San Jacinto Blvd, Waller Creek District, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$182–US$781 per night
Rating: 8.55

What guests think

Hampton Inn & Suites Austin Downtown earns praise for its walkable downtown location and generally clean, comfortable rooms, with many guests highlighting friendly staff and convenient access to restaurants, venues, and the convention center.

Common downsides are valet-only parking that is costly, and recurring elevator delays or outages. Guests also mention a small or occasionally closed pool, spotty maintenance or AC performance, and inconsistent housekeeping. Expect a central, convenient stay with trade-offs around parking and infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet-only parking is frequently cited as expensive, with a few reports of overcharges and limited alternatives. Elevators are often slow or out of service; the pool is small or occasionally closed, while the gym is generally viewed as decent.

Related guest reviews

6

Carolynn

29 Jul 2025

·

Stayed 2 nights

Overcharged for parking and no assistance to correct the charges! Fees were $100 per night!!! But I was quoted $65.00. Hotel won’t assist and says to contact parking mgr who will not respond! Beware if you use their parking and it’s difficult not to as there’s not much else to choose from in that area.

10

Scott

17 Jun 2025

·

Stayed 4 nights

The room we stayed in was huge and super nice. Breakfast was good, typical continental breakfast. Only thing I would say is if you want to swim the pool is very small so if you are wanting to lounge poolside then you may want a different hotel, for me it was fine. But I would definitely be happy to stay there again.

6

Shereen

13 Aug 2025

·

Stayed 1 night

You are close to all the downtown areas you would want to go. The property has a decent gym, “a” pool (not anything to really mention), but only valet parking ($65 per night) which was not advertised anywhere. Their staff was less than pleasant.

6

edward

17 Aug 2025

·

Stayed 2 nights

I have stayed at this location for several years for quick trips to Austin and have had some great experiences, but my latest trip felt like this hotel needs some definite upgrades and remodeling. Elevators are small and dingy and not all were working on my last stay. Just getting up to my room floor took 3x the normal time. Room bath towels are thin and worn, often smelling of smoke, the kind of towels you would expect to find at a motel 6. Bathrooms and showers are clean and modernized, but the rooms and carpeting need updating. Parking near this location is always a challenge, if you don’t wish to pay the $65 valet charge.

8

Dena

18 Oct 2024

·

Stayed 2 nights

Coming from Minnesota I really wanted to swim outside but the pool was not in operation - it was drained and obviously wouldn’t be available for awhile. Had I known this I would not have booked here. Everything else was great - breakfast on the balcony, staff, the room.

4

Josh

12 May 2025

·

Stayed 3 nights

The stay itself was perfectly fine! The room was clean and the hotel was well maintained. Unfortunately, one of the elevators was malfunctioning and caused myself and several other people to get stuck in for 10+ minutes several times. My main complaint is tied to the cost of parking. The hotel only offers valet and charges $59 a night to park your car and sites the only reason for that charge is because parking in general, in Downtown Austin is the 3rd most expensive in the country. However, you are in charge of your parking for your guests, the charge $59 a day is your choice, and you are simply taking advantage of your guests lack of options. Shame on you.

8

Girard

27 Feb 2023

·

Stayed 3 nights

Close to lots of restaurants, including chinese food, Barbecue, and fried chicken. Peloton Bike in the Gym was a major bonus.

8

Dylan

10 Aug 2025

·

Stayed 2 nights

Hotel was nice and well maintained. Easy check in process. Good pool and gym. Elevators were a little slow and parking is expensive as there is no onsite parking and you have to valet.

8

Hollye

24 Sept 2023

·

Stayed 1 night

Property was fine, staff of hotel was fine. Valet staff was absolutely horrible. Disrespectful, rude and at the $62 price tag for ONE vehicle, makes the entire experience worse.

6

orlando

31 Jan 2025

·

Stayed 2 nights

the facility and staff were fantastic BUT, the VALET parking needs to revisit their system and how they handle the customer's keys. i had to wait for 1.5 hours for them to find my keys at checkout. They have a locked box/kiosk where the keys are kept which holds several hundreds of keys in no particularly kept order. the hooks are numbered but obviously do not correspond with the keys and the ticket. at $60.00 a day, this is not acceptable.will not be returning to this location because of this.

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Cleanliness

Many guests describe very clean rooms and well-kept public areas. However, there are recurring complaints about missed housekeeping during stays and a few reports of pests or dirty details.

Related guest reviews

10

Norma

31 Aug 2025

·

Stayed 3 nights

I enjoyed my stay because the staff was friendly and helpful which made my stay very pleasant. The room was really nice and clean. I would gladly comeback to this hotel.

2

Kelly

2 Jun 2025

·

Stayed 2 nights

We walked in to soaking wet carpet by the door of our room. The front desk said they’d have maintenance look at it and never addressed it. The carpet remained soaking wet both nights we stayed. Also, there was a cockroach at the waffle station at breakfast!

4

Junaid

7 Oct 2024

·

Stayed 1 night

We had two nights and there was no new towels or no one come to clean the room or made the bed

10

Heather

1 May 2025

·

Stayed 2 nights

We were in town for a photo shoot and this hotel was conveniently located within walkable distance to everything downtown! Rooms were clean also!

10

Robert

14 Oct 2024

·

Stayed 2 nights

Super friendly and helpful staff. Very clean room with great breakfast buffet. Close to everything we needed downtown.

10

Liliya

23 Jul 2025

·

Stayed 3 nights

We love our stay at this hotel. Very clean, convenient location, staff very friendly, good breakfast.

6

Liza

2 Mar 2023

·

On the morning after I arrived I found a pizza crust under my bed. I didn't want to pick it up with my bare hands so I kicked it under one of the chairs. Housekeeping was done a day later and it turns out the pizza crust was still there which makes me believe the room was not thoroughly cleaned. Staff was very amiable. Breakfast was good and location was good.

4

Sergii

29 Aug 2024

·

Stayed 3 nights

Roaches infestation in rooms, terrible sanitary conditions.

10

Temistocles

13 Jul 2024

·

Stayed 2 nights

Only, cleaning of our room was never done

10

John

8 Nov 2025

·

Stayed 1 night

Very nice room. Super clean. Well stocked and they even throw in a nice little assortment of ccomplimentary snacks.

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Rooms

Rooms are generally comfortable and often spacious, with quiet stays noted by some. Repeated drawbacks include AC not cooling well, flat pillows or firm beds, dated carpets in spots, and non-smart or unreliable TVs.

Related guest reviews

8

Christina

31 Mar 2023

·

Stayed 5 nights

Hotel was in a great location, rooms are very large and comfortable. Very clean. Overall impressed with the space. Disappointed the TVs are not smart TVs, so had to watch TV channels which didn’t always have what I preferred to watch. No way to call the front desk from your room. I directory in the room.

6

edward

17 Aug 2025

·

Stayed 2 nights

I have stayed at this location for several years for quick trips to Austin and have had some great experiences, but my latest trip felt like this hotel needs some definite upgrades and remodeling. Elevators are small and dingy and not all were working on my last stay. Just getting up to my room floor took 3x the normal time. Room bath towels are thin and worn, often smelling of smoke, the kind of towels you would expect to find at a motel 6. Bathrooms and showers are clean and modernized, but the rooms and carpeting need updating. Parking near this location is always a challenge, if you don’t wish to pay the $65 valet charge.

4

Alex

4 Aug 2025

·

Stayed 1 night

The room ac did not work well and took all night to cool of. The mini fridge had a glass from with a big light you couldn't turn off and illuminated half the room at night.

8

Kristy

12 Jun 2024

·

Stayed 1 night

Great location. Only complaint is AC was not functioning properly.

6

Sandra

8 Sept 2024

·

Stayed 2 nights

Hotel was clean. Great location. My only complaint would be the TV, no sports channels, couldn't watch my football games! And tv kept freezing up. When i called the front desk but no one came to fix the TV

4

Rhonda

30 May 2024

·

Stayed 1 night

Property was beautiful and staff very good but their AC didn’t work in two rooms. Our room temp didn’t get below 77 and made trip miserable

4

Bernadett

12 Aug 2025

·

Stayed 1 night

The pillows were very flat I had to use all 4 pillows because they get flat once you lay on it. The mattress was uncomfortable you can feel the springs coming through. On the website it did not mention that I had to pay $65 for valet parking as there are no other options for this facility this would’ve been nice to know before I booked as I would’ve definitely went somewhere else.

10

Tisha

10 May 2024

·

Stayed 2 nights

We had a great stay at the Hampton Inn and would definitely stay here again! Great location, affordable, and the public parking garage is right next door. We stayed in a suite and it was very comfortable and clean. The staff is very friendly and helpful too!

10

Sh’Nay

15 Jul 2025

·

Stayed 3 nights

The staff were very accommodating. The room was upgraded and nice, spacious, and had all the amenities I needed.

8

Rylee

8 Jul 2024

·

Stayed 1 night

We enjoyed our stay here, overall. We went to Comedy Mothership and it was only a 10 minute walk, which was very convenient. I also liked the ambience of the hotel and the decor of the room. My reason for a 4 star rating is for the bed. The bed in our room was extremely hard and the pillows went completely flat; this made for a super uncomfortable sleep. I’m not picky about mattresses or pillows, typically, but I’ve never slept on a harder bed.

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Service

Staff are frequently described as friendly, professional, and accommodating, with easy check-in and helpful front-desk support. Some guests report rude interactions, delayed resolutions, overbooking or room assignment issues, and valet service problems.

Related guest reviews

10

Jonah

22 Sept 2025

·

Stayed 1 night

Great service starting with early check in.

4

Joseph

4 Apr 2024

·

Stayed 2 nights

Staff was very uninviting and rude. Not helpful with anything and had an attitude that I was an inconvenience to be there. Will not stay here again

6

Peter

23 Aug 2024

·

Stayed 2 nights

I usually like Hampton Inns but this one was not up to snuff. I checked in and was given a room that was not yet cleaned after the previous occupant. I returned to the front desk hoping to simply be assigned a new room. Instead, I was told to wait for two hours and just keep checking back every 30 minutes to see if the room had been clean. Finally, the room was cleaned after a three hour wait. The room, when finally cleaned, was comfortable but I don’t know why simply swapping me to another room was so hard.

10

Ginger

7 Sept 2025

·

Stayed 1 night

Michael at the front desk was a charm. Very helpful, accommodating, and welcoming. Room was comfortable. Breakfast was disappointing.

10

Monica M

17 Feb 2025

·

Stayed 1 night

The front desk staff were very kind, helpful and knowledgeable regarding locations around the city. The staff really made a difference for me and I appreciated it. It was a stressful weekend and they helped it be less stressful. Thank you!

4

Antonio

3 Nov 2024

·

Stayed 1 night

Reserved an ADA king bed room but was given a queen bed fitness room. We are elderly and really needed an ADA room had no use for the stationary bike, weights and other exercise equipment. The desk personnel were not understanding and more or less said take it or leave. This hotel does not honor any reservation and gives you whatever room they want.

10

Sally

28 Oct 2024

·

Stayed 2 nights

WE loved this property. It started with three valet parking attendant. Checking in was made very easy with Payton. He made it painless and offered suggestions for visiting and great restaurants. Thank you all so much.

10

Talita

6 Jul 2024

·

Stayed 1 night

Excellent hotel, amazing, friendly, helpful staff and amazing valet service!

8

Hollye

24 Sept 2023

·

Stayed 1 night

Property was fine, staff of hotel was fine. Valet staff was absolutely horrible. Disrespectful, rude and at the $62 price tag for ONE vehicle, makes the entire experience worse.

2

Eric

20 Nov 2024

·

Stayed 2 nights

I showed up at the property and was told they couldn't honor my reservation because they were overbooked. They weren't able to find me a room at another hotel. It was a horrible experience.

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AI-generated summary based on recent guest reviews

Location

Central, walkable base for downtown attractions including 6th Street, the Convention Center, Moody venues, and many restaurants. A few note nearby construction or typical downtown challenges.

Related guest reviews

10

Bruce

15 Sept 2025

·

Stayed 3 nights

Good central location for all things Austin.

10

Madison

16 Jun 2025

·

Stayed 1 night

Close to Downtown, so we were able to walk. This gave us great access to food. I enjoyed the quiet location.

10

Lela

2 Jan 2025

·

Stayed 1 night

Location, location, location! The Hampton is the perfect spot for the convention center, shopping, restaurants and Moody Theater = all were walkable! The Hampton was also beautiful, clean and provided a great breakfast! Excellent stay and we will be back!

10

Latoia

22 Jun 2025

·

Stayed 2 nights

Loved the location

10

Michael

15 May 2023

·

Stayed 1 night

The central location made it easy to walk to destinations. Close to 6th street with plenty of restaurants near by.

8

Nicholas

10 Aug 2025

·

Stayed 1 night

Location for downtown was good. Just so much construction around it made it feel chaotic.

10

Tina

13 Aug 2025

·

Stayed 1 night

Geeat location within waling distance to tins if restaurants and bars. You do have to pay for valet but we were fine with that.

10

Christi

25 Oct 2025

·

Stayed 2 nights

Excellent location and pretty, clean hotel!

10

Michelle

5 Sept 2023

·

Stayed 3 nights

Hotel was clean, room was excellent. Close to lots! Walkable to 6th street and Rainey Street.

8

Ashley

20 Jul 2025

·

Stayed 2 nights

The staff at the property was very friendly and helpful to answer all my questions upon arrival. The hotel is situated in an excellent location to walk to many restaurants and the convention Center.

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Dining

Complimentary breakfast is convenient and often described as good with decent variety and a pleasant dining area/patio. Feedback varies, with several guests finding it disappointing and the coffee weak.

Related guest reviews

10

James

5 Jan 2025

·

Stayed 3 nights

Great location, easy to scooter, walk or Uber to so much in Austin. The breakfast was good and the balcony off the dining room was a nice outdoor option for eating.

10

James

9 Dec 2024

·

Stayed 1 night

My wife and I stayed here when attending a show at the Comedy Mothership. It’s a great location, valet parking was reasonable and convenient and the comedy club is a 10 minute walk away. Everything was great, the staff were friendly and helpful. The only exception was the included breakfast which was definitely underwhelming. All in all I would definitely recommend staying here and if I’m ever back in Austin would book here again.

8

Christine

28 Jul 2023

·

Stayed 2 nights

Great location but hotel seemed a little dingy, specifically the carpet in the rooms. Breakfast was just ok, coffee was terrible. Fortunately, we were close to lots of other coffee places. service was great, front desk staff was very friendly and helpful.

10

Jennifer

14 Aug 2024

·

Stayed 1 night

Clean, friendly, quiet room. Excellent complimentary breakfast buffet with so many food options - omelets, potatoes, waffle bar, fruit, pastries, more that I don’t remember because I spent my time at the waffle bar deciding between blueberry or vanilla batter, Carmel/chocolate/maple syrup, and nuts or whip cream. Lovely, open dining area on the second floor. Staff was friendly and helpful. Required valet parking was expensive, but we walked to our destinations so we probably saved a good deal of money that way. We walked to a concert at a Moody Theater.

10

Adi

15 Aug 2025

·

Stayed 3 nights

Fantastic location. Nice Breakfast

8

Beatriz

22 Jun 2025

·

Stayed 1 night

Excellent facility. Very poor breakfast.

10

Aimee

24 Mar 2024

·

Stayed 1 night

We enjoyed our stay here. The room was clean and had a spacious bathroom and various amenities like usb phone charging ports and a mini coffee maker. The breakfast was also good with a create your own waffle maker, pre-made omelets, yogurt, pastries along with other options. Only drawback was parking was a bit pricey at $57 a day but seemed pretty consistent with other hotels in the area. I would definitely recommend this hotel, location was convenient as well.

10

Fadi

16 Aug 2025

·

Stayed 3 nights

Breakfast standards is below my expectation of Hamptonn inn Coffee quality is below usual expectation But overall remains my go 2 hotel

10

Jeanette

4 Jan 2025

·

Stayed 1 night

Great location. Breakfast area was very roomy with a good variety.

8

Pablo

30 Oct 2024

·

Stayed 2 nights

The hotel is the perfect location to eat and drink anywhere downtown. The room was clean for the most part. I did leave food outside, and somehow, ants got in. I don’t know where they came from. I wish parking were more convenient and reasonable, especially if you stay there. Complimentary breakfast is not good at all and has limited options, so you can sleep in and not have to worry about it

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Month	Average price
January	US$143
February	US$202
March	US$281
April	US$213
May	US$188
June	US$166
July	US$129
August	US$112
September	US$206
October	US$289
November	US$185
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $278	15 $334	16 $291	17 $228	18 $182	19 $246
20 $182	21 $235	22 $325	23 $400	24 $426	25 $307	26 $276
27 $276	28 $253	29 $278	30 $262

Su	Mo	Tu	We	Th	Fr	Sa
				1 $256	2 $339	3 $375
4 $297	5 $351	6 $397	7 $420	8 $410	9 $410	10 $387
11 $308	12 $447	13 $400	14 $388	15 $347	16 $440	17 $454
18 $274	19 $297	20 $391	21 $380	22 $725	23	24
25 $781	26 $347	27 $411	28 $400	29 $347	30 $344	31 $318

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Queen Beds (Snacks)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds

Suite, 1 Bedroom

Premium Room, 2 Queen Beds, Accessible, Bathtub (Snacks)

Room, 1 King Bed (Fitness Room with Spin Bike & Gymrax)

Room, 1 King Bed, Accessible, Bathtub (Fitness Room with Spin Bike & Gymrax)

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (Snacks)

Room, 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Austin Downtown

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Prices for upcoming dates