Name: Hyatt Place Billings
Address: 705 Henry Chapple St, West End, Billings, Montana, United States of America, Billings, Yellowstone County, US
Price range: US$125–US$190 per night
Rating: 9.6

What guests think

At Hyatt Place Billings, reviewers consistently praise the new, modern feel, standout cleanliness, friendly, accommodating staff, and comfortable, spacious rooms, with many enjoying the pool, hot tub, gym, outdoor areas, and an above‑average complimentary breakfast.

Common drawbacks include noticeable traffic noise in road-facing rooms and occasional breakfast issues like lukewarm items or late replenishment. The West End location is convenient for shopping and dining with an easy airport drive, and the property is notably pet friendly. Overall, it delivers dependable quality with a few caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular amenities include a clean indoor pool and hot tub, a solid fitness room, and an on-site bar with light bites; guests also like the outdoor patio and fire pit. Some reported intermittent elevator outages.

Related guest reviews

10

James

19 Sept 2025

·

Stayed 2 nights

Plenty of grassy areas for dog walking, so the area is quite pet friendly. Felt safe walking my dog at night or early morning. If you are a dog lover, this hotel is for you.

10

Susan

26 Jun 2025

·

Stayed 2 nights

Great place for me, convenient. Breakfast was an unexpected bonus as was the little bar.

6

Milissa

8 Jun 2025

·

Stayed 1 night

Pool was ice cold, food was mediocre elevators didn’t work

10

Michelle

24 Oct 2025

·

Stayed 1 night

Nice, modern hotel. We Loved the amenities; pool, hot tub, & exercise room. Staff was professional and helpful.

10

Robert

22 Sept 2025

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Stayed 1 night

The Hot tub was mighty relaxing after a day on the road, and the pool was inviting as well. The property was very clean and new.

10

Brittany

4 Nov 2025

·

Stayed 1 night

Wonderfully clean and the pool and hot tub area is fantastic!

10

Brandan

29 Jun 2025

·

Stayed 1 night

Property was newer and well appointed. They had a small bar and food service in the evening that was convenient if you were interested it that. Fitness center was great as well as the pool. Breakfast was one of the best I've had at a hotel.

10

Suzi and Dustin

25 Sept 2025

·

Stayed 1 night

Wonderful property. Pet friendly and they even provided a door knob message that owner out but pet still in room. Ice maker and laundry in separate room so noise doesn’t other other guests Excellent outdoor space, including firepit. Friendly staff. Loved our stay

10

Catherine

1 Sept 2025

·

Stayed 1 night

This hotel was perfect. Hot, hot tub, incredible gym, super friendly staff, snd very clean, comfortable, and quiet. Breakfast buffet was great and offeered real plates and silverware.. no plastic! Will definitely be looking for more Hyatt stays down the road.

10

Bruce

31 Aug 2025

·

Stayed 1 night

Have been traveling for 9 nights and this stop was excellent. Very nice hotel, new, with a great breakfast, lounging areas in lobby and out side areas w fire pit. There is a bar with food items available. Close to other shopping and restaurants. The pool and fitness center were very nice. Definitely the best accommodations we’ve had and the price was good also.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews overwhelmingly praise cleanliness of rooms and common areas. A few isolated complaints mention a missed housekeeping service or specific cleanliness lapses.

Related guest reviews

10

Brian

21 Feb 2026

·

Stayed 1 night

I really enjoyed my stay here. This is a very nice, modern, stylish hotel. The room was super clean and they had a very good breakfast selection. I would definitely stay there again!

6

Sherry

7 Jul 2025

·

Stayed 2 nights

Our room was not cleaned Saturday, we had to ask for fresh towels. There was dog poop on the sidewalk, where a customer could step on it and drag it into the hotel. I bet if you went there today it would still be there.

10

kasandra

6 Feb 2026

·

Stayed 1 night

Clean, spacious, new rooms. Friendly, helpful staff. Great amenities. The beds are comfortable, and the couches are perfect if you need to spend a little extra time in the room.

8

RIC

6 Oct 2025

·

Stayed 1 night

New in 2025 so …should be the best! Used bandaid on floor-garbage bag laying by can but we had to put it in. No microwave in our room. For the rate we paid we felt a little disappointed. Loved the big bathroom and window shades.

4

eric

8 Sept 2025

·

Stayed 2 nights

Room was FILTHY when we checked in and I was told they couldn't really do anything about it because we booked through a third party

10

Eddie

20 Jan 2026

·

Stayed 2 nights

Clean room

10

Shailee

1 Mar 2026

·

Stayed 1 night

Everything was clean and the staff was very nice

10

Paula

16 Feb 2026

·

Stayed 2 nights

The hotel is super clean, inside and out. The staff is beyond friendly and helpful. The room - 2 queen beds, was really comfortable and spacious with a fantastic shower. The only bummer was no microwave in the room, but good breakfast selection and great food from the bar.

10

paula

14 Feb 2026

·

Stayed 1 night

Cleanliness was stellar! Love the shower. Beds super comfy. Staff exceptional!

10

Rhett

20 May 2025

·

Stayed 2 nights

10/10 on clean and new.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, often with sofas and thoughtful layouts; beds reviewed as comfy. Some report traffic noise in road-facing rooms or thin walls, and a few note missing microwaves or minor in‑room issues (TV, alarm, fridge).

Related guest reviews

10

Dara

22 Oct 2025

·

Stayed 1 night

If there are 3 or more in your party ask for room 100. It is huge and has 3 Queen beds! This room opens directly to the indoor swimming pool, so, consider what time of year you will be there. We were there in early Oct and no noise. I imagine in the summer it would be noisy.

8

Benjamin

16 Jul 2025

·

Stayed 1 night

The only thing that was disappointing was you could hear your neighbors above you and to the sides of you.

10

Carl

26 Dec 2025

·

Stayed 1 night

Overall a great stay, really clean rooms very spacious, a little road noise, but overall a great place

10

heather

25 Jan 2026

·

Stayed 1 night

Clean, well thought out room. Very comfortable. Great breakfast. Friendly staff. 12:00 check out very convenient.

10

kasandra

6 Feb 2026

·

Stayed 1 night

Clean, spacious, new rooms. Friendly, helpful staff. Great amenities. The beds are comfortable, and the couches are perfect if you need to spend a little extra time in the room.

8

Brian

10 Nov 2025

·

Stayed 1 night

Very nice. Noisy on Shiloh Rd side.

8

Terisa

2 Feb 2026

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Stayed 1 night

The hotel and room were clean and comfortable. We enjoyed the pool and the breakfast was delicious. The only drawback was the extremely loud road noise which woke us up all night.

10

Gregory

25 Jul 2025

·

Stayed 1 night

Nice room. The fridge didn’t work inside but otherwise nice- surprised about that for such a new hotel

10

Paula

16 Feb 2026

·

Stayed 2 nights

The hotel is super clean, inside and out. The staff is beyond friendly and helpful. The room - 2 queen beds, was really comfortable and spacious with a fantastic shower. The only bummer was no microwave in the room, but good breakfast selection and great food from the bar.

10

Karen

21 Oct 2025

·

Stayed 1 night

This place was brand new and very nice. Just a couple tips for the hotel to make it even better: There was no lotion in the room; there were not enough outlets in the room; and the alarm went off at 6:00 a.m. It would be nice to have the room attendants make sure the alarms are off.

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AI-generated summary based on recent guest reviews

Service

Service is consistently praised as friendly, accommodating, and professional across the hotel, from front desk to breakfast staff. A rare complaint notes unhelpful responses or brusque behavior during breakfast at busy times.

Related guest reviews

8

Kathryn

9 Jun 2025

·

Stayed 3 nights

Elevators were out off and on while we were there. Staff was very kind and accommodating.

10

Fred

19 Dec 2025

·

Stayed 1 night

Very nice new hotel on the West End. Staff is kind. You can get a glass of wine or a beer and they have a small food menu. We’ve stayed here a couple times and enjoy it.

10

Gilles

24 Aug 2025

·

Stayed 4 nights

The front reception all.of them were so great! So cheerful, welcoming and made you feel like family. The cleaning staff were so friendly. Thank you for the wonderful stay!

10

Jim

22 Aug 2025

·

Stayed 1 night

We loved our stay at the Hyatt Place. Facility is new and immaculate. Great area. Staff was friendly and efficient. Kudos to Erin and Victoria. They are great!

10

Nick

25 May 2025

·

Stayed 1 night

The whole stay was superb. I have to say, the best part for us was the breakfast. The food was all good tasting, nice amount of options, and most importantly the lady managing breakfast was cheerful, professional, and attentive. Hotels need more staff like her.

10

Charlene

16 Nov 2025

·

Stayed 1 night

Staff was very friendly ans helpful.

4

eric

8 Sept 2025

·

Stayed 2 nights

Room was FILTHY when we checked in and I was told they couldn't really do anything about it because we booked through a third party

10

Jennifer

28 Sept 2025

·

Stayed 2 nights

Staff was very accommodating...we arrived earlier then check in time after an early and long day of travel and they said we are here to help...let's get you into a room!!

10

Jonathan

26 Dec 2025

·

Stayed 4 nights

Staff was exceptional!

10

Sara

7 Jun 2025

·

Stayed 1 night

Amazing service and the pool, restaurant and bar stayed open late for those of us with late flights! Amazing stay!

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AI-generated summary based on recent guest reviews

Location

Convenient West End location near shopping and restaurants, with an easy drive to the airport. Several guests warn of traffic noise for rooms facing the main road.

Related guest reviews

10

Lillie

10 Jul 2025

·

Stayed 2 nights

Traffic noise at night was bad.

10

Kiersten

4 Jan 2026

·

Stayed 1 night

Great hotel! Nice and new. Super clean and great location .

10

Kylie

26 Nov 2025

·

Stayed 1 night

Property is very clean, and staff was friendly. Location is near shopping, and easy to get to airport.

10

Fred

19 Dec 2025

·

Stayed 1 night

Very nice new hotel on the West End. Staff is kind. You can get a glass of wine or a beer and they have a small food menu. We’ve stayed here a couple times and enjoy it.

8

Brian

10 Nov 2025

·

Stayed 1 night

Very nice. Noisy on Shiloh Rd side.

6

Paige

28 Sept 2025

·

Stayed 1 night

The hotel it’s self is amazing as well as the staff the only down side is we got a room facing the back side and it faces a road so could hear cars going by all night even on the 4th floor. If I were to stay here again I would request a room facing the parking lot so I don’t have to listen to racing cars all night

10

Kathleen

19 Jun 2025

·

Stayed 1 night

Very nice. New hotel. Breakfast was great. Rooms were quiet except for the sounds of a few loud cars on the road right next door. Great location. We would stay here again!

10

Michael

12 Jun 2025

·

Stayed 2 nights

Great stay, lots of room. Close to everything you would want when traveling.

10

Kylie

30 Nov 2025

·

Stayed 1 night

Property is very clean, and staff is friendly. Easy drive to the airport, and shopping.

10

Tracy

2 Aug 2025

·

Stayed 2 nights

This was in the perfect spot for what we needed. Every staff member we encountered was super friendly and super helpful. Very welcoming and a beautiful facility. Very clean! Great outdoor seating too!

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised for variety, hot options, and real plates; many enjoyed the on‑site bar for drinks and light food. Some guests found breakfast items lukewarm, not replenished late in service, or otherwise underwhelming.

Related guest reviews

10

Kelly

14 Dec 2025

·

Stayed 1 night

Beautiful newer hotel in a nice location in town. The room was very clean and we enjoyed the pool and hot tub. The Hyatt Place breakfasts are outstanding, far superior to other complimentary breakfasts. Lots of hot food options. Will definitely stay here again if I am back in Billings.

10

Brian

21 Feb 2026

·

Stayed 1 night

I really enjoyed my stay here. This is a very nice, modern, stylish hotel. The room was super clean and they had a very good breakfast selection. I would definitely stay there again!

6

LAUREN

30 Nov 2025

·

Stayed 1 night

Hotel and room were beautiful, front desk ladies were super nice, but there were dogs barking for hours in the room down the hall from us, and the breakfast buffet was completely empty by the time we got to it (with still an hour left for breakfast). Ended up eating hard boiled eggs and left as we didn’t have time for them to make more buffet food.

10

heather

25 Jan 2026

·

Stayed 1 night

Clean, well thought out room. Very comfortable. Great breakfast. Friendly staff. 12:00 check out very convenient.

10

Kari

1 Feb 2026

·

Stayed 1 night

Staff was amazing. Hotel Was clean and updated. Breakfast could use improvement. Items were limited and most were not warm.

10

Clark

5 Aug 2025

·

Stayed 1 night

Great property. Great breakfast with real plates and silverware.

10

Christina

21 Jan 2026

·

Stayed 1 night

Modern, quiet, friendly staff. No housekeeping knocking on the door, couldn’t even tell they were at work. Breakfast was 6/10, just didn’t seem the freshest at 7:30. Front desk attendant was extremely nice.

10

Deborah

22 Oct 2025

·

Stayed 2 nights

We stayed for two nights. Great room, clean and very comfortable bed. The breakfast was great day 1. Day 2 breakfast was not up to par. Coffee was very good.

10

James

29 Sept 2025

·

Stayed 1 night

Brand new hotel, very clean, friendly staff, large flat screen tv, enjoyable breakfast that uses real plates, mugs, silverware instead of the disposable stuff used by other hotels. Breakfast selection included bagels, toast, waffles, oatmeal, scrambled eggs, hard-boiled eggs, Canadian bacon, yogurt that tasted freshly-made with triple berry compote, apple and orange juices, etc. Highly recommend!

10

Paula

16 Feb 2026

·

Stayed 2 nights

The hotel is super clean, inside and out. The staff is beyond friendly and helpful. The room - 2 queen beds, was really comfortable and spacious with a fantastic shower. The only bummer was no microwave in the room, but good breakfast selection and great food from the bar.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $172	19 $147
20 $166	21 $190	22 $190	23 $190	24 $162	25 $141	26 $130
27 $159	28 $162	29 $171	30 $177

Su	Mo	Tu	We	Th	Fr	Sa
				1 $171	2 $137	3 $143
4 $138	5 $146	6 $181	7 $163	8 $155	9 $138	10 $138
11 $144	12 $146	13 $136	14 $163	15 $155	16 $125	17 $125
18 $144	19 $146	20 $163	21 $163	22 $155	23 $161	24 $163
25 $126	26 $145	27 $163	28 $181	29 $162	30 $126	31 $139

Hyatt Place Billings

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 1 King Bed with Sofa Bed, Roll-In Shower

Room, 1 King Bed with Sofa Bed (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds

Room, Multiple Beds, Roll-In Shower

Room, Multiple Beds, Accessible Bathtub

Guest reviews of Hyatt Place Billings

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Billings

Prices for upcoming dates