Is parking available at the hotel?

Uncovered self-parking is available on-site for a fee of USD 5 per day, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and are subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different floors.

Where is the hotel located in relation to key landmarks?

The hotel is located within a 10-minute drive of Fort Jackson and the University of South Carolina. It is approximately 0.5 miles from the William Jennings Bryan Dorn Veterans Affairs Medical Center and 9.9 miles from Riverbanks Zoo and Garden.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 10 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the hotel. There is no minimum age requirement for children to stay for free.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 10 per night, subject to availability. Advance request or confirmation may be required.

Holiday Inn Express & Suites Columbia-Fort Jackson

Average nightly price at Holiday Inn Express & Suites Columbia-Fort Jackson by IHG by month, last 12 months (USD)
Month	Average price
January	US$97
February	US$117
March	US$138
April	US$149
May	US$131
June	US$122
July	US$123
August	US$132
September	US$140
October	US$146
November	US$124
December	US$106

What guests think

At Holiday Inn Express & Suites Columbia-Fort Jackson by IHG, many guests praise the friendly staff, satisfying breakfast, and the convenient location near Fort Jackson, major highways, and nearby dining and stores.

Common drawbacks include frequent pool closures or cold water and an unexpected parking fee mentioned by multiple guests. Room experiences vary, with soft beds, noise from other guests or the road, dated or worn bathrooms, and occasional odors, mold or bugs contrasted by many reports of spacious, comfortable rooms. Expect a convenient, midrange stay with service often friendly but overall consistency dependent on the room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is a common draw but is often closed for maintenance, cold, or missing towels. Several guests mention an unexpected parking fee and occasional maintenance issues like limited ice machines or an aging elevator.

Related guest reviews

6

Carma

14 Mar 2025

·

Stayed 1 night

The pool was closed when we stayed here, and we would have really appreciated a heads up, as that was a main reason we chose this hotel.

8

Tina

7 Apr 2025

·

Stayed 1 night

Hotel charged $5 to park. Only working ice machine was on the 5th floor. In the process of a remodel. Hotel was clean.

6

Janet

4 Aug 2025

·

Stayed 4 nights

Renovation underway and did not realize we could not use the pool and it was one of the reasons we picked this location. It was listed on Holiday Inn website I was told but not on Expedia.

6

Sarah

9 Feb 2025

·

Stayed 1 night

From the time of arrival the front desk said the pool was shut down due to pump broken. Then I asked for a blanket for the pull out couch and the front desk said they don’t have any blankets because they’re overbooked. So we get a bed with no blanket? That was a weird experience. No courtesy to offer a discount for the inconvenience was discouraging. We travel there a lot not sure will be back.

10

Bonnie

18 Mar 2025

·

Stayed 1 night

Room and hotel were very clean. Disappointed that they advertised a hot-tub only to find that it had been taken out. Front desk was extremely helpful when I needed to print a document. Breakfast was just OK.

8

Michael

26 May 2024

·

Stayed 1 night

Overall, the hotel seemed nice and also modern decor. What came as a surprise was the $3 parking fee. I've stayed in Holiday Innn Express's all over the U.S. and have never paid a parking fee.

4

Mary

13 Jul 2025

·

Stayed 1 night

Overall the property and room were fine but after 8 hours in the car with a 9 and 6 year old sooooo disappointed the pool had been closed for several days and we were never warned. We chose it specifically so the kids could swim. Never offered any compensation nor real apology. Warned the front desk they would get a bad review from me, I was disgusted at the false advertising.

8

Genevieve

20 Jul 2025

·

Stayed 2 nights

I'm giving 3 stars because the pool was "closed for maintenance" for the extent of our stay. This was a big disappointment since we had chosen this hotel in part because of the pool. The kids were very disappointed. The room itself was large and updated but there was no functional fan in the bathroom and there was mold marks on the ceiling. On the other hand, they were very accommodating as we had to extend our stay for one night and we were able to do so without any issue. Overall it was clean, the staff was nice, and there was good variety of food for breakfast.

8

Amy

22 Feb 2025

·

Stayed 1 night

Staff was great. Breakfast was good. Pool was broken and facility was a little worn looking.

2

Jacqueline

13 Feb 2025

·

Stayed 3 nights

Staff was very rude and unprofessional. The first night I found a cockroach in my room. Also, the pool was out of service.

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Cleanliness

Cleanliness feedback is inconsistent: many note clean rooms and public areas, while others report hair in bathrooms or beds, odors or mold, pests, and worn or poorly maintained bathrooms.

Related guest reviews

8

Kimberly

29 Jan 2023

·

Stayed 1 night

The rooms were not really clean. There was dirt and threads on the floor, I found hairs (long) in my bed. Would not recommend

4

stephanie

31 Jul 2023

·

Stayed 1 night

The hotel staff was very nice super sweet and professional! Room was neat set up. The beds were clean and comfortable however the bathroom which is one you also really want clean just wasn’t. The door has stuff sprayed all over it. The toilet seat has burns and stains all over it. The toilet has a horribly gross ring around the top you see once you or your child is in the tub. There’s stuff that comes out of the spout and into the water little brown pieces of something. Stains on the counter and around the sink drain. The elevator looked pretty rough. And the downstairs bathrooms were very dirty also. If this had been a cheaper hotel you wouldn’t be that bothered if it was 80 or so a night. But we paid almost 150 to get a room I could have gotten at a much cheaper price at other hotel chains known to be of less standards and got the same level of cleanliness. Just go ahead and stay somewhere cheaper. Tried to upload photos and it won’t let me. But I have several to verify.

6

Latrice

20 Jul 2024

·

Stayed 1 night

The beds were comfortable. The room appeared clean. However, upon waking we discovered that there were little black bugs on the coffee station and also in an opened bag chips my daughter had bought the night before. The staff was amazing and super helpful!

2

Steven

5 Aug 2025

·

Stayed 2 nights

1st "STAY AWAY" This hotel is the worst we have stayed. Unclean, unclean unclean. Checkin wasnt ready for us to see the room. Fine came back at 3pm. Got into the room and crawling up the wall was a small spider we thought. But got close it was a ROACH. We checked to room out then here comes another one across the floor. Same time one crawls across the pillow while our neice is on the bed. We went to tell the manager. And her attitude was OHHH WELL it happens. Then she thought I was someone else. To have more attitude. When she realized I wasnt who she thought I was she didnt even apologize for her rudeness. Just said here is another room bring the key to the other room when your moved. Breakfast was very simple and non tasteful. Drinks are very watered down. The next room wouldn't get cooler and we already paid thru a third party whom we are working with on credit or refund. So dont waste your time its better to stay some where else. We will be posting the full video onnour YouTube and TikTok travel page KING AND QUEEN GETAWAYS!

4

Melissa

15 Sept 2025

·

Stayed 3 nights

At check-in, the clerk was extremely rude. She clearly hates her job and hates people. She didn’t tell me about the deposit when she gave me the total. When I questioned her why I was charged $75 more, she got mad at me and was very difficult. When we got to our to our room, it had a very weird smell, there was hair in the bathroom and the beds were awful. During the night we were awakened all night by a drip. Long story short, the drip was the ac and the weird smell was mold. The clerk this time was super accommodating and we changed rooms. No hair and no smell in the next room.

4

Claire

28 Dec 2022

·

Stayed 1 night

This hotel has great potential, but as soon as i walked in the front door i was overwhelmed with the amount of what appeared to be homeless people hanging out in the lobby. Sleeping on the lobby couch and everything. Started using the side door as to not have to fight my way through the amount of people. The room itself was okayish after we were switched. First rooms toilet didnt work and it was leaking everywhere. The cleanliness of the rooms was poor. Carpet pad under and between the bed was horrendously soiled and could use a shampoo. My 2 year old daughter brought me a fake fingernail from in the room somewhere. The beds were very squishy and uncomfortable for myself. The pool room i anticipated on being warm with it being an indoor pool but it was very chilly and unmaintained. Towels were all used and none available for my child. The whole hotel had a musty scent mixed with cigarettes. Breakfast was decent fir a free one. Sirens went off outside most of the night. Only had a one night stay and couldnt get out fast enough.

4

Shelva

15 Dec 2024

·

Stayed 1 night

Bath tub scared and sheets had sand in them

8

Tiarsha

14 Oct 2024

·

Stayed 2 nights

Overall ok. The room wasn’t as clean as I’d like. Behind the toilet was residual urine stains. The bathtub had mold scarring in the corners.

2

Jacqueline

13 Feb 2025

·

Stayed 3 nights

Staff was very rude and unprofessional. The first night I found a cockroach in my room. Also, the pool was out of service.

2

Vivian V

16 Jun 2024

·

Stayed 2 nights

Checked into a dirty room on Friday. Provided staff at front desk images to have housekeeping come up and clean. Sheets had what looked like blood specks/stains, blonde hairs, trashed under desk area and something over desk that looked to be snot or spit from a sneeze the way it was dried over desk area. Returned to room after housekeeping came to clean and all was done was change of sheets. Went back to front desk and was only advised by staff that they will take room number down and tell management on Monday. Highly do not recommend this hotel.

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Rooms

Rooms are often spacious and comfortable, but several guests found the beds very soft. Noise from neighboring rooms or the road is reported, along with some dated decor, awkward step down layouts, and occasional Wi-Fi or TV channel guide frustrations.

Related guest reviews

10

Gayle

7 Jun 2025

·

Stayed 1 night

Room by car wash and road. Noisy!

10

Max

26 Mar 2023

·

Stayed 1 night

Very nice room with comfortable bed and great shower. My only criticism might the step down sitting area. It was not very visible when we first walked in to the room. I would suggest that guest be alert about this area. Could be a safety issue.

10

WILLIAM

12 Jan 2025

·

Stayed 1 night

Really nice large room. Had a separate area for work,watching tv,etc. Comfortable chair and ottoman.

8

Anthony

7 Jun 2025

·

Stayed 1 night

Close to shopping and restaurants. Easy to park. Bed too soft. Good size room.

8

James

9 Aug 2025

·

Stayed 1 night

The staff was amazing. Room was very nice but a little dark for my wife she loves a lot of natural light. Overall it was a great hotel.

8

Debbie

18 Dec 2023

·

Stayed 2 nights

It was a great place to stay. Only issue was noise from people walking or running above us and those slamming doors.

8

Pati

17 Oct 2024

·

Stayed 4 nights

Stay was fine , just felt the step down to the desk area was a trip hazard.

8

Donald

3 May 2025

·

Stayed 1 night

The room was very nice. My only negative is that the TV had no online guide. The card containing the channel line up didn't match the available channels. I arrived late at night, got ready for bed, and wanted to watch a little TV before retiring. The card listed channels 4 thru 62. The TV had channels 66-1 thru 88-?. When I selected 66-1, for example, there was a long commercial with no indication of what channel I was looking at. Very frustrating to find a channel to watch. I tried to call the from desk to see if there was a way to find out what channels were available, and the phone didn't work either. The next morning I went to the front desk and found that there are two different TV channel line up systems, and that the card in my room didn't match the TV channel line up in my room. Very frustrating. Other than the TV issue, the room was very nice and breakfast was great.

8

Bruce

9 Jul 2024

·

Stayed 1 night

Wifi was problematic but otherwise a standard HI Express

8

Alyson

9 Aug 2025

·

Stayed 1 night

The check-in process was very quick, and the staff was very friendly. The lobby and breakfast areas appeared newly renovated and were very clean. The third floor has some wear and tear, but overall it looked fine. We booked for 4 guests, but we only received 3 towels. The deadbolt would not lock. The up bottons on the remote for sound and channels did not work. The beds were so soft that when I lie down, my feet were a good 2 inches higher than my head. It was very uncomfortable. The breakfast was very good and the staff was super friendly. However, there were no pancakes because they had no batter. For our purpose of staying one night on our way to Florida, this hotel was good. It is close to many restaurants and stores. The area seemed safe.

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Service

Service is frequently praised as friendly, welcoming, and efficient at check in, with staff often accommodating requests. However, some guests encountered rude or unhelpful interactions, billing or deposit frustrations, and occasional housekeeping or responsiveness issues.

Related guest reviews

2

Daniel

20 Aug 2025

·

Stayed 1 night

Terrible service and wrongfully charged.

8

Teisha

6 Apr 2025

·

Stayed 1 night

Very clean with food within walking distance. Staff was very friendly and helpful with early check in after driving all night.

10

Susan

10 Sept 2025

·

Stayed 4 nights

I enjoyed my stay with the clean room, good breakfast, exceptional employees that were so kind and so helpful.

10

Lorenzo

14 Nov 2023

·

Stayed 4 nights

Spent 4 days there. Ms. Becky on the Front desk was extremely friendly and helpful with info on the local area. A good hot breakfast with a variety of items on the bar (scrambled eggs, self made pancakes, bacon, sausage, cream beef, hot cinnamon buns, coffee, tea, juices, hot biscuits, bagels, fruit). Only thing I would say was minor was the AC made a little too much noise but being tired we feel asleep. I did not mention it but I am sure they would have moved us if we asked but we liked being on the very end away from everything else.

4

Melissa

15 Sept 2025

·

Stayed 3 nights

At check-in, the clerk was extremely rude. She clearly hates her job and hates people. She didn’t tell me about the deposit when she gave me the total. When I questioned her why I was charged $75 more, she got mad at me and was very difficult. When we got to our to our room, it had a very weird smell, there was hair in the bathroom and the beds were awful. During the night we were awakened all night by a drip. Long story short, the drip was the ac and the weird smell was mold. The clerk this time was super accommodating and we changed rooms. No hair and no smell in the next room.

2

Mary

23 Jan 2025

·

Stayed 1 night

Hotel unwilling to make a change in my check in date even though I contacted them and Expedia immediately upon making the error. Did not want a refund/ just a change of date. Very disappointed!

10

John

22 Oct 2023

·

Stayed 1 night

Excellent stay. Narissa and Beth were both exceptionally accommodating and friendly.

10

Shalonda

18 Feb 2024

·

Stayed 2 nights

The only thing I didnt like was the cleaning staff walked in my room without my permission. They didn’t allow me time to come to the door before walking in the door

8

Alyson

9 Aug 2025

·

Stayed 1 night

The check-in process was very quick, and the staff was very friendly. The lobby and breakfast areas appeared newly renovated and were very clean. The third floor has some wear and tear, but overall it looked fine. We booked for 4 guests, but we only received 3 towels. The deadbolt would not lock. The up bottons on the remote for sound and channels did not work. The beds were so soft that when I lie down, my feet were a good 2 inches higher than my head. It was very uncomfortable. The breakfast was very good and the staff was super friendly. However, there were no pancakes because they had no batter. For our purpose of staying one night on our way to Florida, this hotel was good. It is close to many restaurants and stores. The area seemed safe.

10

Ismael

5 Jul 2024

·

Stayed 1 night

Great staff, super friendly and very help the night clerk. Overall the easiest and fastest check in ever. I hate waiting, but I was pleasantly surprise how fast my check in was.

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Location

Convenient to Fort Jackson and major highways, with many restaurants and shops nearby. Some note heavy traffic or tricky access, and a few mention safety concerns, including vehicle break ins.

Related guest reviews

2

Deborah

9 Jun 2025

·

Stayed 1 night

My vehicle along with 6 others were broken into during our stay so I would not recommend that location

10

Concetta

22 Sept 2024

·

Stayed 3 nights

Great location, near Ft. Jackson & 12 min from William Brice stadium. There weee lots of options in the area for food, groceries, & shopping. Comfortable clean rooms & included breakfast was a bonus not gourmet but a delicious meal to start your day. Location has Waffle House next door & Nick’s seafood within walking distance open late & was always busy. Would recommend, we didn’t use any other amenities we were busy visiting our USC student.

8

Monique

16 Jan 2023

·

Like: Close to many things Dislike: Busy highway

8

Anthony

7 Jun 2025

·

Stayed 1 night

Close to shopping and restaurants. Easy to park. Bed too soft. Good size room.

10

Georgeo

22 Apr 2025

·

Stayed 6 nights

The area around the hotel had.so.e criminal activity going on .

8

Jennifer

1 Mar 2024

·

Stayed 3 nights

place is nice staff awesome difficult getting across the highway

6

Alicia

4 Jul 2025

·

Stayed 3 nights

We were staying in the area for my son’s bootcamp graduation. This hotel was under 10 min away from base. A lot of stores and restaurants nearby. The a/c wasn’t on/working in the hallways. In the room it wouldn’t get any colder than 73 degrees so I’m not sure if they were having issues with their cooling system? Pool was just okay. Staying now in a rated 7 hotel and I feel it’s better than our stay at the holiday in.

10

Jennifer

7 Jan 2025

·

Stayed 4 nights

It was close to fort Jackson

10

Alicia

29 Jun 2025

·

Stayed 3 nights

Great location quiet.

8

Alyson

9 Aug 2025

·

Stayed 1 night

The check-in process was very quick, and the staff was very friendly. The lobby and breakfast areas appeared newly renovated and were very clean. The third floor has some wear and tear, but overall it looked fine. We booked for 4 guests, but we only received 3 towels. The deadbolt would not lock. The up bottons on the remote for sound and channels did not work. The beds were so soft that when I lie down, my feet were a good 2 inches higher than my head. It was very uncomfortable. The breakfast was very good and the staff was super friendly. However, there were no pancakes because they had no batter. For our purpose of staying one night on our way to Florida, this hotel was good. It is close to many restaurants and stores. The area seemed safe.

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Dining

Breakfast is widely praised for being tasty with good variety. At times, items or the pancake machine were unavailable, food ran low or cold, or guests wished it started earlier.

Related guest reviews

8

debra

18 Apr 2024

·

Stayed 1 night

Easy on off highway. Very quiet and clean. Breakfast quality needs improvement. Didn’t understand the $3 parking fee. Would definitely stay again though.

10

Susan

10 Sept 2025

·

Stayed 4 nights

I enjoyed my stay with the clean room, good breakfast, exceptional employees that were so kind and so helpful.

8

Caireen

16 Feb 2025

·

Stayed 1 night

Breakfast was horrible! Pancake machine was broken. Eggs were all gone by 9 and food cold. Ice machine couldn't be found.

8

Deena

27 Apr 2024

·

Stayed 4 nights

The property is a 10 min drive to Ft Jackson. There are multiple restaurants within 5 mins walking distance,beside the hotel parking lot there is Waffle house, a seafood restaurant, pizza hut, KFC and a gas station across the road. Walmart and larger chain restaurants are a 5 min drive on the same road as the hotel. Breakfast was lovely each morning! We would visit this hotel again. Rooms are spacious and clean! Family Friendly hotel, pool could be cleaner.

6

Carlos

31 Jan 2025

·

Stayed 3 nights

The pancake machine was out of order in the entire stay and the oatmeal was cold. Other than that it was ok.

10

Peter

7 Jan 2025

·

Stayed 1 night

A great hotel that lives up to the holiday inn brand. The breakfast is amazing, the room is clean and a good size. The staff were very helpful and the area has lots of options for dinner when travelling through. Area seemed safe.

10

Ethan

12 Nov 2024

·

Stayed 3 nights

LOVE the breakfast!

10

Mike

22 Apr 2025

·

Stayed 1 night

It was great. Comfortable. Very friendly staff. Breakfast great

6

Charles

14 Jul 2025

·

Stayed 3 nights

The breakfast offering was good. Pancakes, eggs, sausage, cinnamon rolls, omelets, cereal, coffee and juices. The beds were comfortable.

8

Alyson

9 Aug 2025

·

Stayed 1 night

The check-in process was very quick, and the staff was very friendly. The lobby and breakfast areas appeared newly renovated and were very clean. The third floor has some wear and tear, but overall it looked fine. We booked for 4 guests, but we only received 3 towels. The deadbolt would not lock. The up bottons on the remote for sound and channels did not work. The beds were so soft that when I lie down, my feet were a good 2 inches higher than my head. It was very uncomfortable. The breakfast was very good and the staff was super friendly. However, there were no pancakes because they had no batter. For our purpose of staying one night on our way to Florida, this hotel was good. It is close to many restaurants and stores. The area seemed safe.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $115	2 $122	3 $217	4 $200	5 $167	6 $271	7 $275
8 $114	9 $117	10 $112	11 $113	12 $112	13 $154	14 $134
15 $119	16 $114	17 $118	18 $125	19 $124	20 $231	21
22 $109	23 $111	24 $162	25 $167	26 $141	27 $134	28 $136
29 $123	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
		1 $143	2 $155	3 $134	4 $128	5 $151
6 $115	7 $115	8 $115	9 $113	10 $115	11 $124	12 $121
13 $118	14 $158	15 $155	16 $143	17 $115	18 $125	19 $123
20 $111	21 $119	22 $127	23 $115	24 $115	25 $128	26 $127
27 $111	28 $113	29 $126	30 $119	31 $143

Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

Prices for Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 Bedroom

Suite, 2 Queen Beds (Bunk)

Standard Room, 1 King Bed, Roll-In Shower

Standard Room, 1 King Bed

Suite, 2 Queen Beds (Addl Living Area)

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 King Bed (Bunk)

Guest reviews of Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

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