Best Western Premier Houston Downtown/Convention Center Hotel

Good

Surrounding area of hotel is run down. Parking lot is small and tight and only allows for one vehicle per room. Outer parking is available but not safe. Room was okay but the door lock is unprofessional. You can see where they removed the previous knob and replaced with a new key entry but you’re not able to use your key. They give you a paper to program your door to open. Room smelled musty, shower wasn’t hot enough but we toughed it out for one night. You can spend less money at a Hilton with a better area and cleaner, organized stay.

This hotel is older but the parking lot is well lit with plenty of spaces andthe hotel had security. Staff kept the breakfast refilled with all the usual items found at ihg express. We did not use the pool or hot tub. Our first room had a leak underneath the bathroom sink so we changed rooms but neither room had much water pressure. This location was within walking distance of what we wanted to do downtown so it worked well for us.

Close to Toyota Center. Otherwise not a great neighborhood for walking. Property smelled as soon as we walked in, our kids even mentioned it. Unsure if it was weed mixed with someones to go food or if it always smelled that way. It was nt pleasant. Our room smelled old or previously smoked in but covered by a plugged in air refreshener. The property could be better maintained as bathroom had issues and tile floor did not feel clean. The workout facilities were dirty and no water was present in the water station.

Would not return