Name: La Quinta by Wyndham I-20 Longview South
Address: 3416 Martin Luther King Boulevard, Longview, Texas, United States of America, Longview, Texas, US
Price range: US$65–US$88 per night
Rating: 8.18

What guests think

Reviews of La Quinta by Wyndham I-20 Longview South describe a convenient stop just off I-20 with generally friendly staff and some clean, comfortable rooms, but frequent maintenance and cleanliness issues lead to mixed experiences.

Multiple reviews note the pool and hot tub being closed for extended periods and intermittent elevator outages. Breakfast feedback is mixed, with several guests finding limited or low-quality options, though a few praise it. Room quality varies: some are spacious and comfortable, while others feel dated, with odors, pests, or HVAC and lighting issues. Overall, expect a basic, convenient overnight stop with uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are often closed for extended periods (some reviews cite a health department closure), and the elevator is reported out of service intermittently. A few guests mention limited ice machines and occasional laundry closure.

Related guest reviews

2

Rick

24 Mar 2024

·

Stayed 1 night

I would never recommend staying here to anyone. Elevator was out of service Pool was out of service Would never stay here again

8

JARRAD

14 Jun 2025

·

Stayed 3 nights

All and all stay was ok. Original room had a fridge that didn't work so we were given another room without any hassle. Hotel could use some repairs overall. Biggest disappointment was the pool was shutdown and had been for weeks before. This was a deciding reason for choosing this location over other La Quinta's in the area. Had I been informed of this we would have chosen a different location. Staff was friendly and helpful.

8

Micale

24 Jul 2025

·

Stayed 2 nights

The hotel is mostly well maintained. This is my 2nd stay at this hotel this year. I liked the convenient location to Longview area. The only reason I didn't give 5 stars is that once again they still had their swimming pool unavailable for guest use. It still had a sign saying that the pool was closed by the health department of Longview on the door, more than a month later from my last visit. So obviously no effort was mafe to fix the pool's problems. Staff have always been courteous and efficient at this hotel.

10

Jessica

1 Mar 2024

·

Stayed 2 nights

Other than the elevator being broken on and off it was nice

8

Micale

26 May 2025

·

Stayed 4 nights

Overall room and hotel clean and beds were comfortable. Front desk clerks were efficient and courteous, maids were polite and helpful. Only complaints are that their pool/hot tub were unavailable for our entire stay of 4 days. Upon arrival, staff told us that they were just adjusting chemicals for the pool, but later the closure sign on the pool area said it was closed by the Longview Environmental Health Dept. So this was definitely a disappointment. The other problem, was that on Monday of our departure, the staff took away the breakfast before 10am (the end of breakfast service) by at least 10 minutes, so we didn't get any breakfast.

10

Micale

26 Aug 2025

·

Stayed 4 nights

Check in was easy, staff have always been helpful and friendly. This is my 3td time staying at this hotel this year. I have come back because of the above reasons. The only complaint I have is that although there is a pool and hot tub, they are still closed for use by health department of Longview for past several months, and hotel seems uninterested in fixing the problem with it.

8

Ken

24 Jun 2025

·

Stayed 1 night

The property core is beautiful, but you quickly learn that they don't have any maintenence expenses. Only 1 of 3 ice machines work. No cover or bag for the ice bucket. Water damaged laminate floor.

10

Richard

24 Jul 2023

·

Stayed 1 night

Clean, updated property. Very friendly staff. Pool and laundry are closed which was a definite draw back

2

amanda

30 Jun 2025

·

Stayed 1 night

Only got the hotel to swim with my kids. Just to go to the pool and a sign pinned up saying it was closed by the health department. I explained that all we wanted to do was swim and see if I could cancel and get a refund and was denied. Manager said it was posted on the page that it was not up and running but that was a lie and they refuse to give me my money back

6

Regina

15 Mar 2024

·

Stayed 1 night

Elevator was out of service.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests report musty odors, pests (including roaches), stained or worn surfaces, and trash outside, while others found rooms and common areas very clean. Maintenance-related grime (mold, rust, water damage) also appears in multiple reviews.

Related guest reviews

10

Benny

3 Oct 2025

·

Stayed 1 night

The hotel was perfectly located next to highway for a quick one nighter for our stay. The whole place was super clean and smelled great too. Rooms were quiet and we heard only 1 guest make a noise in the hallway but it was just regular conversation stuff.

4

Joe

5 Jun 2025

·

Stayed 1 night

The place was dingy inside, no friendly greeting at check in. Got our room key, headed to our assigned room slight mildew odor in hall, when we opened our door very strong odor of what can only be described as dirty mop water or mildew hit us. We thought maybe if we got air going it would dissipate, the air would barely blow. We went to lobby ask for a different room and advised of issue. We’re moved to a room on first floor it was cleaner did not smell but instead of getting a king we were given a double queen. Breakfast was not a good. Very sub par even for a free breakfast. Over priced for what we got. Next night we checked into the True by Hilton, cheaper rate, super clean, nice room and excellent breakfast. Very friendly and helpful staff. That is where we will stay for all future visits to that area. We will not ever return to that La Quinta. !

4

Ashley

20 Jun 2025

·

Stayed 1 night

Room was not clean. Toilets had urine all down them. The TV didn’t work, and there were bugs. The floods were buckling and putting. All together not a clean place. Staff wa extremely nice.

4

Jason

13 Jul 2024

·

Stayed 1 night

Upon arriving there was a rather large puddle of vomit in the driveway in front of the entry. After checking in and parking, we had to be certain to side step the mess as we were going in. My wife stopped by the desk and let the clerk know about the vomit and someone should hose it down. The clerk said, "Oh no, I don't do that!" After my wife suggested maybe another employee could do it, she said she's the only one on duty (it was about 11pm) and she'd have the manager clean it in the morning. When we checked out around 9am it was still there. Also, when we arrived we were welcomed by 4 guys drinking and hanging out by the entry. Great impression. As far as the room, it was ok. In the shower you needed to stand to the right because of how it was installed, we were not able to adjust it to the middle because it was the pipe itself not the shower head. Obviously, we will not be going back. Nor will the lady we met in the parking lot who was searching their website trying to find some way of contacting someone above the manager to address the vomit as no one was at the front desk.

8

Shanna

3 Sept 2023

·

Stayed 1 night

Pros: The hotel appears very nice on the outside, and the lobby area was very well kept. The people at the front desk were very friendly, and the check-in process was pretty quick. The bed was very comfortable. Cons: While the room was very clean, it could’ve used some maintenance. There was rust all along the doorframe to the bathroom, and some of the tiles were coming up.

4

John

10 Nov 2025

·

Stayed 2 nights

Where do I start? The facility is severely outdated. There is an overall musty smell to the hotel and the room we were in was worse. The smell permeated all of our clothes, so that when we finally got home, we had to let our clothes air before we cleaned them. The room had 2 different table lights, holes in the wall had been poorly patched and painted, the tile in the bathroom had moldy grout, the sink did not have a drain stopper, and the bathroom lacked any bath or sink soap. The coffee machine needed to be cleaned, there was no sugar or creamer for the coffee in the room, and the bed pillows were hard in the corners because the feathers or foam had become wet and were now congealed together. As for the breakfast, there were some reheated sausage patties, some reheated egg patties, some dry biscuits, and a little crockpot with some watery gravy that I was afraid to touch. There was no fruit, one yogurt in the fridge, and some dry cereal and small corn muffins. It is better (and safer) to get breakfast someplace else. There are not too many options in Longview, but I hate to think this is the best in town.

10

Angela

6 Nov 2023

·

Stayed 1 night

The hotel was clean and smelled lovely. Rooms are updated and the breakfast area was large with plenty of seating.

10

Stephanie

10 Jun 2024

·

Stayed 1 night

The inside of the hotel & in our room was clean. There was a lot of trash outside on the lawn, trash receptacles that were overflowing , other than that it was very nice. Thank you.

4

Robert

10 Mar 2024

·

Stayed 1 night

The lobby was nice and gave us hope that our room was going to be nice... nope, terrible conditions. Dirty floors, rust on frame, gouges on walls, pictures missing but hooks still there, mold in shower, the door has a one inch gap under it so lots of noise, but yet is was sagging so the safety latch was hard to engage. But the kicker was the huge stain on the chair. Gross room.. obvious there is no pride of ownership. Bed ok and breakfast ok. Will not be back

2

Stephanie

8 Oct 2025

·

Stayed 1 night

The room was pretty clean, but it was hard to get towels after asking three times and having to go to front desk. I was told after 8 pm last night that there were still no towels avaliable. I explained that i hadnt had towels since i was there the two nights prior under my husband's Wyndham account. There were roaches in our room, my husband killed one Monday morning, and then we seen another one last night that he killed. We reported it, so hopefully they'll get an exterminator for future customers. I'll never stay at that location again, and I was there several months ago.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable to dated and worn, with recurring notes about poor lighting and occasional HVAC or noise issues. A few reviews praise recent updates and fast Wi-Fi, but pillow and bed comfort varies.

Related guest reviews

6

Jill

16 May 2024

·

Stayed 1 night

The suite was large and the bed comfortable, but there was very poor lighting in ALL rooms

10

Kathryn

11 May 2025

·

Stayed 1 night

Ann is always amazing! She remembers is every time! My family always feels welcome there like family. Always clean. Breakfast is amazing. They did an update with the wifi and it's super fast now.

6

Christina

14 Jun 2025

·

Stayed 1 night

During our one night stay we were greeting by a strong order in the room. We never could figure out what it was. The room while clean was dated. One of the light bulbs in the restroom was out, and the there was a gap in the handle in the shower. The bed was comfortable and the hotel staff were nice but we were left disappointed.

10

joe

15 Oct 2025

·

Stayed 1 night

Very high ceilings in the lobby of this renovated property, that continues in the spacious rooms…very clean, helpful staff… quiet area w many dining options

6

Robert

11 Jan 2026

·

Stayed 1 night

One night stay. Even though repairs/upgrades were done in an attempt to give it a fresh look, the building itself and the room we stayed in were pretty worn. Cracks/damage & stains on walls & ceiling had been painted over but were still visible. The balcony type

8

Lorrie

31 Dec 2023

·

Stayed 3 nights

Our room was nice and big. The ice machine actually worked. Has good water pressure. The breakfast wasn’t bad.

10

MILES

3 May 2024

·

Stayed 1 night

I always stay here on my way back East. The hotel is fantastic. The staff are nice, the breakfast is great, the rooms are spacious and the bed is comfortable.

10

Demetria

2 May 2024

·

Stayed 1 night

You can can hear noise from other rooms

6

Earnest

17 Aug 2023

·

Stayed 1 night

Terrible beds

6

Geraldine

18 Jun 2024

·

Stayed 1 night

AC rattled all night didn’t sleep

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff and smooth check-in, but several describe slow or unresponsive service, rude interactions, and difficulty getting assistance at times. A few also mention billing surprises.

Related guest reviews

2

Elance

10 Jun 2025

·

Stayed 1 night

You need to retrain staff how to treat people very Rude !!!!

10

Randy

23 Jun 2025

·

Stayed 1 night

The clerk Shavia was amazing. Beautiful inside and out with an amazing attitude towards guests. Worked thru difficult guests, solved problem very gracefully

10

Vince

4 Apr 2024

·

Stayed 1 night

while traveling from Texas back home to Georgia, our vehicle broke down near Longview Texas. We had to tow our vehicle to the La Quinta in Longview south, and they were patient with us while we waited for our vehicle to be repaired. When we needed a ride to the garage where the work was being done on our vehicle the general manager was kind enough to give us a ride. He was awesome.

10

jennifer

11 Mar 2023

·

Stayed 1 night

The staff was very welcoming and helpful. Every business should have such a cheerful receptionist.

4

Robert

5 May 2024

·

Stayed 1 night

This staff is horrible. From the checking on, to the purchase of buying a coke at the front desk, to the checking out. All different employees but all unprofessional. No welcome, no thank you, no asking how was your stay, no looking at your eyes. These employees do not make you feel like returning.

10

Verlis

10 Oct 2025

·

Stayed 2 nights

Great staff and very friendly

2

Roger

25 Apr 2023

·

Stayed 1 night

When I first approached the front desk the clerk TOTALLY ignored me and even left for at least a full minute. When she returned her comment was “ ok, what’s the name?” After I answered she shoved a form to me with things highlited with absolutely no verbal instructions what to do with it. I completed it. She took my payment while never speaking or making eye contact. The only other thing she said was “room310”. She seemed agitated the whole time. Geez. If you are going to work with people at least be considerate!!!

10

Joshua

4 Jun 2025

·

Stayed 1 night

Me and my girlfriend have been driving cross country and we had a great time staying at this La Quinta. Everything was very clean, including the lobby and the front desk staff were extremely kind.

2

jenniffer

3 Feb 2024

·

Stayed 1 night

I was unable to check in because of a person loitering outside who was threatening and screaming. No one answered the desk phone so I went to alternate hotel in a safer area. The hotel refused to respond to the problem or refund.

6

Donald

27 Oct 2023

·

Stayed 1 night

Everything was excellent except for an issue with billing my credit card without my knowledge. It seems that they charge a $5.00 fee if you book through Hotels.com or Expedia.com. I have been booking with Hotels.com for three years and probably 30 different hotel rooms and never had anything like this before. The thing I really didn't appreciate was the fact that they never said anything at check in about it and then billed my credit card after I had left. If you are going to do this you need to let people know at time of check in and it should also be in your ad on those sites.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient location just off I-20 and near the university, generally quiet and easy for quick stops. Some guests note the surrounding area feels run-down or dim, and a few raise security concerns.

Related guest reviews

10

Benny

3 Oct 2025

·

Stayed 1 night

The hotel was perfectly located next to highway for a quick one nighter for our stay. The whole place was super clean and smelled great too. Rooms were quiet and we heard only 1 guest make a noise in the hallway but it was just regular conversation stuff.

10

Amy

16 Jun 2024

·

Stayed 2 nights

The hotel is very clean, friendly and helpful staff. Breakfast was great! The a/c was blowing hot air last night and it made for a very uncomfortable night of sleep for myself, husband, and son. In the morning we found out that it was set improperly and was remedied very quickly. The area is a bit run down with multiple buildings being renovated but we felt safe.

8

Kathy

10 Oct 2024

·

Stayed 1 night

It was VERY convenient to the highway but far enough away to be quiet. It was very near the university that we were visiting.

8

Michael

28 Jul 2025

·

Stayed 1 night

Property was fine. Room was clean. Breakfast was okay. A few more options would have made it better, but it worked. The parking was ok, but did not seem secure, given the area was not the best.

10

Anna

1 Sept 2023

·

Stayed 1 night

Perfect for a one night stay. Safe, right off the interstate, and pet friendly.

10

joe

15 Oct 2025

·

Stayed 1 night

Very high ceilings in the lobby of this renovated property, that continues in the spacious rooms…very clean, helpful staff… quiet area w many dining options

10

Amy

19 Oct 2025

·

Stayed 3 nights

Great place to stay close to the university.

6

Lena

9 Jun 2023

·

Stayed 1 night

It’s very dark around the property. although motel is new looking, it looks like I built it.

10

Anson

27 Jun 2025

·

Stayed 2 nights

Nice rooms. Right off the interstate. Good location!

6

Betsey

5 Dec 2023

·

Stayed 1 night

Not close too restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, with repeated comments about limited variety, no meat options at times, or low quality coffee and eggs, though some guests say it’s good. Service timing occasionally ends early.

Related guest reviews

2

Ron

16 Apr 2025

·

Stayed 1 night

We had an accessible room and the bathroom needed updating, in poor condition. The breakfast was a joke. Absolutely no variety.

8

Jim

17 Oct 2023

·

Stayed 1 night

It was fine. Breakfast was spars compared to others.

8

Melissa

28 Aug 2025

·

Stayed 2 nights

Coffee and breakfast not good.

10

Phillip

18 Aug 2025

·

Stayed 2 nights

I didnt like that Laquinta doesn't have a non pork selection for breakfast meat. I asked if turkey sausage was an option and was advised no.

10

trygve

28 Jul 2025

·

Stayed 1 night

Great breakfast.

8

RICHARD

4 Dec 2023

·

Stayed 1 night

Hotel was great. Breakfast needs help

8

Micale

26 May 2025

·

Stayed 4 nights

Overall room and hotel clean and beds were comfortable. Front desk clerks were efficient and courteous, maids were polite and helpful. Only complaints are that their pool/hot tub were unavailable for our entire stay of 4 days. Upon arrival, staff told us that they were just adjusting chemicals for the pool, but later the closure sign on the pool area said it was closed by the Longview Environmental Health Dept. So this was definitely a disappointment. The other problem, was that on Monday of our departure, the staff took away the breakfast before 10am (the end of breakfast service) by at least 10 minutes, so we didn't get any breakfast.

4

Jeff

4 Apr 2025

·

Stayed 1 night

I stay at a lot of La Quinta Inns. This one is on the bottom. TV didn't work when I checked in. Staff did take care of that. AC/Heat would not hold temp. shower head pulled away from wall. No floor mate in bathroom for stepping out of shower. Worst of all was breakfast. No flavor egg ovals must save someone money, terrible. No breakfast meat. Bagel so stale it fell apart when trying to cut in in half. Coffee luke warm at best.

10

Dewayne

14 Jan 2024

·

Stayed 2 nights

Good breakfast overall good stay with few Complaints

8

Clifford

11 Oct 2025

·

Stayed 1 night

Breakfast could have had some meet options. Coffee was not readily available.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$74
February	US$78
March	US$78
April	US$73
May	US$79
June	US$67
July	US$71
August	US$71
September	US$71
October	US$71
November	US$67
December	US$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $88
20 $71	21 $74	22 $70	23 $70	24 $70	25 $79	26 $79
27 $67	28 $70	29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $79	3 $72
4 $65	5 $70	6 $70	7 $70	8 $70	9 $81	10 $84
11 $65	12 $71	13 $74	14 $74	15 $68	16 $84	17 $84
18 $65	19 $71	20 $74	21 $72	22 $69	23 $86	24 $86
25 $67	26 $71	27 $76	28 $73	29 $68	30 $77	31 $84

La Quinta by Wyndham I-20 Longview South

Prices for La Quinta by Wyndham I-20 Longview South

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility Hearing, Tub with Grab Bars)

Room, 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible (Mobility Hearing, Roll-In Shower)

Suite, 1 Bedroom

Guest reviews of La Quinta by Wyndham I-20 Longview South

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about La Quinta by Wyndham I-20 Longview South

Prices for upcoming dates