Name: Red Roof Inn Utica
Address: 20 Weaver Street, Utica, New York, United States of America, Utica, New York, US
Price range: US$94–US$217 per night
Rating: 7.4

What guests think

At Red Roof Inn Utica, guests describe a basic, drive-up motel that is convenient to the Thruway and nearby food, with many finding rooms clean and beds comfortable while others report inconsistent upkeep, smoke odors, and dated spaces.

Staff are frequently praised as friendly and helpful, though responses to problems can be hit or miss. Facilities are minimal: some rooms lack a fridge, microwave, or hair dryer, there is no breakfast, and the property has no elevator. Noise from other guests and outdoor areas is a recurring complaint, but several travelers had quiet stays. Expect a simple budget stopover with variable cleanliness and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Motel-style property with drive-up parking; no elevator. Amenities are basic: many rooms lack a fridge/microwave or hair dryer, lobby coffee is available, and several guests note pet-friendly stays.

Related guest reviews

8

Stephen

12 May 2024

·

Stayed 1 night

The only detractors for me were there was no coffee maker in room and no mini fridge. Other than that it was clean and very well appointed and the location is extremely close to all main travel arteries. Check in staff was great.

6

Carson Jon

18 Feb 2024

·

Stayed 2 nights

Quick and easy to get in and out. Online check out. Wifi is good and it’s quiet. Hotel is older but good for 1-2 nights and the price is right. Front desk staff is nice.

6

Esteban

19 Aug 2023

·

Stayed 1 night

No elevator

6

Stewart

23 Sept 2025

·

Stayed 1 night

The room was super basic, though it was very clean. King bed was firm, but everything in the room worked. Front desk staff friendly at check-in and checkout. Small but important: we were surprised -- and inconvenienced -- by the lack of hair dryer. (Managers actually told me I needed a "superior" or "deluxe" room to get one!) C'mon: they're $10 at Walmart, folks. Your $75 deposit charged for 'incidentals' should cover the 'risk' of theft, don't you think? So if you stay here, bring your own.

6

Pamela

31 Jul 2025

·

Stayed 1 night

Room was fine except I had to spend $10 more for microwave and refrigerator.

10

J Stanley

11 Aug 2025

·

Stayed 4 nights

This is a pretty basic motel. Room came with refrigerator, microwave, and safe. A/C was a bit loud, but I didn’t spend a whole lot of time there. Willie’s Bagel Cafe was right out front. Easy access to the turnpike and other highways. Delmonico’s is just down the road.

8

barry

24 Nov 2025

·

Stayed 1 night

I was in Utica overnight for business the next day. I selected this hotel because it was the cheapest with acceptable reviews. Staff was friendly, room clean, no odors. Motel type setup, several buildings, all 2 floors. I liked that, I could drive right up to my room door. Noticeably old but ok for my needs that night. No mini fridge (I did not need one but some people might)

8

Joseph

3 Sept 2025

·

Stayed 1 night

Check in and check out was friendly and smooth. Plenty of parking.

8

Bruce

1 Aug 2025

·

Stayed 1 night

Surprise $3 "safe charge" was credited with a phone call, but was not disclosed on booking or check in that I recall. Don't like surprise add on fees.

6

Susan

3 Sept 2025

·

Stayed 2 nights

Stayed 2 times in August. First trip was cheeper and had a microwave and a refrigerator. $187.76 I booked both trips the same evening and at the check in this past trip the front desk said my room for 2 nights was 223.00. Came home to find my card was charged $273.14 No refrigerator no microwave. No soap in shower dispenser which I asked for a refill the first morning

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Cleanliness

Reports are mixed: several guests found rooms clean, but many cited sticky floors, stained linens, unclean bathrooms, and lingering smoke or marijuana odors.

Related guest reviews

8

Kim

27 Jul 2024

·

Stayed 1 night

Bugs smashed into the wall, toenail clippings on the bathroom floor, dirty covers, tub was filthy. It was a Horrible experience.

2

Zoey

4 Jan 2025

·

Went to stay the night when going into the room there was trash under the bed and on the table. I went into the bathroom and the tub had dirt all over the bottom of the tub. We had 2 adults and a 8 month old baby and was only proved 1 towel which had black spots on it. We went to front office and no one came into the lobby to talk to us. We ended up running to the store and cleaned the mess up ourselves. We were not happy.

6

LAURA

31 Aug 2024

·

Stayed 1 night

This place was fine and the bed was comfortable but our room has a spill on a counter and there was a moldy that had not been picked up. The shower was not clean.

10

Corinne

27 Aug 2025

·

Stayed 6 nights

Staff was very friendly and property was clean.

2

Geraldo

1 Oct 2025

·

Stayed 1 night

This hotel is very grungy. Comforter and sheets were very dirty. We couldn’t even take showers because the towels were dirty. People playing loud music outside throughout the night. People also drinking alcohol all around the property. We did not feel safe at all. I would not recommend this hotel to anyone.

4

Denise

24 Sept 2025

·

Stayed 1 night

The room was rather run-down. It didn't look like that picture. Carpet/rug was dirty and floor was sticky. There wasn't a refrigerator

4

Sammie

4 Oct 2025

·

Stayed 1 night

Room smelled bad. Floor was sticky. Shower curtain was dirty. But the bed was comfortable and the gentleman on the front desk was efficient and kind when I told him there was no body soap in the dispensers.

4

james

5 Oct 2024

·

Stayed 1 night

Check in service was friendly and good. Room had some cleanliness issues, and beds were made of plywood. Pillows were perhaps concrete. Not a great experience

2

Dale

6 Oct 2023

·

Stayed 2 nights

The first room I was assigned was disgusting dirty - sticky floors, food wrappers under the bed, crumbs in desk area and on night stand. Also used wrapper for a cough drop next to phone, which had a yellow stained cover on it. Horrible heavy cigarette smoke odor. Comforter was stained, sheets were dingy and had yellowish stains on them, hair in my bed that wasn’t mine. Molds on door frames, cob webs WITH SPIDERS all over the room. Very dusty. Then the neighbors were partying and smoking pot, which filled my room as well as the area outside near my room. And loud - OMG - they were obnoxious loud until after 10pm. I was assigned to a new room which smelled better but upon entry there was urine and used toilet paper sitting in the toilet, hair in the bed, dingy sheets - also stained. The bathtub was filthy, brown dirt covered the non slip tread things in the bottom. Crumbs everywhere but better than the first room. They did refund me one nights stay, which was very decent. Apparently they are aware of the housekeeping situation and are working on it - there are signs in the property saying such and the checkout clerk said the same thing.

10

Mark

10 Nov 2025

·

Stayed 3 nights

Room was clean and looked fairly updated dont let the outside look fool you was a great deal

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Rooms

Rooms are small and basic, with some updated; bed comfort varies. Noise from neighbors and outdoor areas and loud or slow-to-warm HVAC are mentioned, though some guests had quiet nights.

Related guest reviews

10

NICOLE

23 Jul 2024

·

Stayed 1 night

Quiet and right off the highway. This was perfect for a quick and inexpensive overnight while traveling.

8

Charles

5 Apr 2025

·

Stayed 2 nights

A bit noisy but okay budget motel.

6

Stewart

23 Sept 2025

·

Stayed 1 night

The room was super basic, though it was very clean. King bed was firm, but everything in the room worked. Front desk staff friendly at check-in and checkout. Small but important: we were surprised -- and inconvenienced -- by the lack of hair dryer. (Managers actually told me I needed a "superior" or "deluxe" room to get one!) C'mon: they're $10 at Walmart, folks. Your $75 deposit charged for 'incidentals' should cover the 'risk' of theft, don't you think? So if you stay here, bring your own.

6

Jeffrey

25 Jun 2025

·

Stayed 1 night

The grim appearance of the property was brightened up considerably by the cheerful woman who checked us in. The mattress was a bit old and tilted, the lighting near top of walls seemed dirty…however this was a pretty good price for the room and the shower water pressure was excellent. I would actually stay here again.

8

Allyson

16 Oct 2025

·

Stayed 1 night

Overall, this was a decent one-night stay. I generally don’t enjoy staying in properties like this, but we don’t have much of an option on this trip. After getting up to our original room after a last minute emergency booking, we found that the room had never been cleaned from the previous guest. We went back down to get a new room and it was easily remedied—plus we were given a room on the first floor, which I prefer when I am somewhere with no elevator. The room was clean, and I appreciated the lack of gross carpet with hard floors instead which feel like a much cleaner option. The water pressure and hot water in the bathroom was honestly the best hotel shower I’ve ever had and that is saying something. Bed was comfortable enough and the room was quiet, even facing the main parking lot. No frills, no breakfast and nothing special but I would stay again if I needed to. Took off one star for the price because I don’t understand why a red roof with no extras should cost $165 for a night. Seemed very overpriced for what we got.

6

Brian

6 Nov 2024

·

Stayed 1 night

Very thin walls and windows were drafty

6

Jennifer

1 Jul 2025

·

Stayed 1 night

Clean room. A little cramped, but fine for a quick stop during our road trip. The AC unit ran but did not draw humidity and everything felt damp.

6

Colleen

2 Jun 2024

·

Stayed 1 night

Staff were good when check in. Floors were so sticky and there was an envelope to leave a tip for the staff that cleaned the room. Walls are thin could here people taking showers and listening to music next door. Was good for just the night would not stay longer

6

Dawn

2 Jul 2024

·

Stayed 1 night

The hotel was very nice but the other residents of the hotel were so noisy. Bed was super comfy.

10

Cynthia C.

28 Mar 2025

·

Stayed 1 night

Great value for the price. Nice folks. Comfy room with shower-only for mobility-impaired. Only complaint: it took a very long time to get the room warm enough to use the shower--nearly 4 hours to get to 72° but otherwise, great.

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Service

Front-desk staff are often praised as friendly and check-in is easy, but responses to issues and enforcing quiet hours are inconsistent. A few guests reported billing or key-handling problems.

Related guest reviews

2

Chuck

10 Jul 2023

·

Stayed 1 night

We booked this property as it was the only place with vacancy. We were visiting Utica for the Boilermaker road race and thus were charged a premium rate for the room being a “captive” audience. The general condition of the property was in disrepair. We were given a room on the second level. We went to bed early (9pm) in attempt to get rest for race day. We listened to people running the hallway, banging on doors, jumping, and screaming all night. There were a couple of people sitting outside our doorway chain smoking and the smell of cigarette smoke never left our area. At 11:30pm I approached front desk staff in attempt to get things quieted down. They appeared to be not surprised about the happenings and thus made no effort to help. We may have got 3 or 4 hours of sleep. The beds had stains on the covers and the toilet seat was broken and falling off. We considered sleeping in the car but decided to tough it out for the night. It’s shameful that this is how the hotel represents their city to visiting g guests that attend Utica for such an amazing event that draws people from all over the world. Do not book this hotel. There is a very good reason that there are rooms available when everything else is booked!

10

Dheeraj

19 Feb 2025

·

Stayed 1 night

Very friendly front office staff

10

Corinne

27 Aug 2025

·

Stayed 6 nights

Staff was very friendly and property was clean.

10

kevin

2 Aug 2025

·

Stayed 1 night

Always a great stay and they never disappoint ever I'm always impressed with my treatment and how friendly and attentive the staff is to my needs The Utica NewYork, Red Roof always delivers on the accommodations but where they excel is in customer service in this review come from someone who spent 45 years in the hospitality industry

2

Brian

13 Jun 2023

·

Stayed 2 nights

Staff at front desk would not modify my reservation to one night when I did not have enough credit to pay for 2 nights. .They REFUSED to accept cash. The lobby looked like a WAR ZONE and was partially boarded up due to a person having recently driven their car THROUGH the front desk area. Due the staff's lack of flexibility and creative solutions I was unable to stay at Red Roof and had to find another hotel in the middle of the night. INCREDIBLY POOR SERVICE. I WILL NEVER STAY AT RED ROOF INNS AGAIN!!!!!

2

george

14 Jul 2025

·

Stayed 4 nights

we had to complain about the lack of cleaning for our room . they didnt even bring towels after they said they would . we where told because we stayed from wenesday night to sunday they decided that they dont have to clean the rooms only on wenesdays . they said its so they can save money . we didint get any refunds on the room or a lower price wont be staying there ever again

8

Janette

20 Jul 2025

·

Stayed 1 night

Front desk staff was partying in the parking lot upon my arrival

8

Joseph

3 Sept 2025

·

Stayed 1 night

Check in and check out was friendly and smooth. Plenty of parking.

2

Roxanne

8 Mar 2025

·

Stayed 1 night

They don't have any roll aways for and extra daughter that showed up and the office staff gave a key to someone else a few minutes after she gave one to me! A stranger was able to unlock the door and walked into our room! I am not happy! What if it had been in the middle of the night?

8

Quinton

3 Aug 2025

·

Stayed 1 night

Very easy check-in was great late at night! Guy on staff was super friendly and helpful!

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Location

Convenient to I-90/Thruway and near restaurants and a bagel cafe; some walkable options. A few described the surroundings as industrial or felt uneasy at times.

Related guest reviews

8

Scott

22 Jun 2025

·

Stayed 1 night

Very convenient location and nice people.

6

Lincoln

20 Dec 2023

·

Stayed 1 night

I liked the fact that the property was close to public transportation and that it was close (walking distance) to the city center.

8

Michael

20 May 2025

·

Stayed 1 night

Great location.

8

Shannon

19 Jun 2025

·

Stayed 1 night

I stopped here after visiting the baseball Hall of Fame. It was much as I expected. No frills but everything clean and in good repair. The room was a bit small but the beds might have been the most comfortable that we slept on in a week of touring. Good location too.

10

J Stanley

11 Aug 2025

·

Stayed 4 nights

This is a pretty basic motel. Room came with refrigerator, microwave, and safe. A/C was a bit loud, but I didn’t spend a whole lot of time there. Willie’s Bagel Cafe was right out front. Easy access to the turnpike and other highways. Delmonico’s is just down the road.

8

Margaret

16 Oct 2024

·

Stayed 2 nights

The property is at the end of Main Street and end of off street, so it was quiet, safe, easy to walk to dining options, Amtrak station and shops. It was clean and had spacious rooms..

8

Janna

28 May 2024

·

Stayed 1 night

It was very quiet on Memorial Day Evening. Parking was right at the door. Convenient to the Thruway without the noise. Will stay there on our next trip to Utica.

10

Timothy

13 Jul 2024

·

Stayed 2 nights

Great hotel and service right off the highway.

8

John

11 Sept 2025

·

Stayed 1 night

Easy access off of I90 and affordable

10

John G

26 Aug 2023

·

Stayed 1 night

Very close to the Empire Trail Bikepath. Easy walk to lots of food options. Property well mai ntained and pretty. Staff was very helpful and responsive.

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Dining

No breakfast service; lobby coffee available. Guests point to nearby spots like a bagel cafe and restaurants.

Related guest reviews

10

Varin

23 May 2025

·

Stayed 2 nights

Very close to the best restaurant in town.

8

Amit

2 Jul 2024

·

Stayed 1 night

Clean, convenient place to stay off I-90. The bagel place just off the property is a good spot for breakfast.

8

Lynn

3 Oct 2023

·

Stayed 1 night

Easy access. Clean room. Dining options nearby. Dennys was great.

8

Allyson

16 Oct 2025

·

Stayed 1 night

Overall, this was a decent one-night stay. I generally don’t enjoy staying in properties like this, but we don’t have much of an option on this trip. After getting up to our original room after a last minute emergency booking, we found that the room had never been cleaned from the previous guest. We went back down to get a new room and it was easily remedied—plus we were given a room on the first floor, which I prefer when I am somewhere with no elevator. The room was clean, and I appreciated the lack of gross carpet with hard floors instead which feel like a much cleaner option. The water pressure and hot water in the bathroom was honestly the best hotel shower I’ve ever had and that is saying something. Bed was comfortable enough and the room was quiet, even facing the main parking lot. No frills, no breakfast and nothing special but I would stay again if I needed to. Took off one star for the price because I don’t understand why a red roof with no extras should cost $165 for a night. Seemed very overpriced for what we got.

10

J Stanley

11 Aug 2025

·

Stayed 4 nights

This is a pretty basic motel. Room came with refrigerator, microwave, and safe. A/C was a bit loud, but I didn’t spend a whole lot of time there. Willie’s Bagel Cafe was right out front. Easy access to the turnpike and other highways. Delmonico’s is just down the road.

8

Laurie

30 Mar 2024

·

Stayed 1 night

I expected a bare bones no frills experience, because the rate was so cheap. Yes, it did not have a blowdryer, fridge or microwave, but it was comfortable, clean, perfect temperature, good coffee, and very friendly and helpful staff. There was no surprise fee for bringing our rescue pitty, and they loved on her as if she was theirs. Very positive experience! I will definitely stay at a Red Roof again!

8

Margaret

16 Oct 2024

·

Stayed 2 nights

The property is at the end of Main Street and end of off street, so it was quiet, safe, easy to walk to dining options, Amtrak station and shops. It was clean and had spacious rooms..

8

Susan

15 Sept 2023

·

Stayed 1 night

Ive stayed here many times on my drives to and from Canada. Normally I am traveling with a dog and RR makes that easy. This is an excellent place for a dog. Rooms are totally adequate at this price point. Bed is comfortable. Everything very clean. No coffee maker but lobby has coffee/hot water 24/7

10

John G

26 Aug 2023

·

Stayed 1 night

Very close to the Empire Trail Bikepath. Easy walk to lots of food options. Property well mai ntained and pretty. Staff was very helpful and responsive.

8

Shelley

4 Jul 2023

·

Stayed 1 night

The hotel is old, and needs updating, but the staff were very nice, and the room was clean, including the bathroom. The nearby bagel shop was terrific! For the price, it is good value for a one night stopover.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$81
February	US$81
March	US$76
April	US$80
May	US$93
June	US$100
July	US$110
August	US$105
September	US$96
October	US$95
November	US$88
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $108	16 $95	17 $95	18 $217	19 $192
20 $95	21 $95	22 $95	23 $96	24 $96	25 $141	26 $159
27 $94	28 $96	29 $96	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $144	3 $144
4 $96	5 $96	6 $96	7 $96	8 $95	9 $135	10 $133
11 $95	12 $95	13 $95	14 $96	15 $96	16 $135	17 $133
18 $96	19 $96	20 $96	21 $96	22 $96	23 $134	24 $135
25 $95	26 $96	27 $96	28 $96	29 $96	30 $132	31 $132

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds ()

Superior Room, 1 King Bed ()

Standard Room, 1 King Bed ()

Superior Room, 1 King Bed, Accessible ()

Standard Room, 2 Double Beds ()

Superior Room, 1 King Bed, Accessible (Roll-In Shower, )

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Utica

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Prices for upcoming dates