Name: Hilton Columbia Center
Address: 924 Senate St, The Vista, Columbia, South Carolina, United States of America, Columbia, Richland County, US
Price range: US$151–US$887 per night
Rating: 8.7

What guests think

At Hilton Columbia Center, travelers frequently praise the friendly, accommodating staff and the walkable downtown location near restaurants, USC, and Colonial Life Arena, while feedback on room condition, cleanliness, and some facilities shows noticeable inconsistency.

Rooms are often comfortable and sometimes spacious, yet several reviews note dated furnishings, maintenance problems, and occasional lack of hot water or amenities such as microwaves. The outdoor pool and valet/garage parking are appreciated, but pool closures, parking frustrations, and a missed EV charging request are reported. Ruth’s Chris on-site is widely liked though pricey, while breakfast and restaurant experiences range from excellent to disappointing. Overall, expect a convenient downtown base with strong location benefits and uneven maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the outdoor pool and attached garage/valet parking, but there are recurring issues with pool closures, parking fees or access, and one missed EV charging request.

Related guest reviews

10

Paula

4 Feb 2024

·

Stayed 1 night

Excellent weekend!! We were in town for a show right down the street. Perfect location, excellent service, very clean. Plenty of parking in the garage attached to the hotel. Very safe and well lit. We had a great time.

10

Shelley

11 May 2025

·

Stayed 2 nights

Had a great stay here. Excellent attentive staff. Loved the location, convenient to the Colonial Life Center & to the Vista. The valet parking service with a valet app was very helpful & punctual.

10

Marian

30 Jun 2025

·

Stayed 2 nights

I loved the hotel and the valet parking!

10

Jason

27 Nov 2023

·

Stayed 2 nights

I loved everything about my stay, staff was wonderful from start to finish. My #1 complaint would be the parking. Parking among the general public is terrible in the attached garage, tried to leave Friday night and couldn't even get out of my parking spot.

10

Moira

5 Jul 2025

·

Stayed 1 night

Great amenities! Pool, cappuccino machine, pool view 6th floor was quiet whole 4th of July night! Thank you. Ruth Krist restaurant had great food although it was very very pricy!

4

Rachel

15 Jun 2025

·

Stayed 2 nights

Pool wasn’t open, check in was terrible, unexpected fees, keys didn’t work…I expected a lot more

10

Peter

21 Jun 2025

·

Stayed 1 night

It was an overnight quick stay. Very clean. Pool was closed for the day we were there.

8

Will

16 May 2025

·

Stayed 1 night

Lots of attitude at the front desk. I asked about a fee that was charged to my credit card and was told it was for parking. I explained that I self parked and was told there is nothing you can do about it that’s the fee. I said I am not paying it and got her to get the manager. The manager came out and immediately removed the charge. While removing the charge the person that told me she couldn’t do anything was arguing with the manager. In the end the manager removed the charge and I saved $5 by not agreeing to pay a fee that I never agreed to pay the hotel. This was my second time at this hotel this year. I do not think there will be a third.

8

carrie

21 Apr 2025

·

Stayed 2 nights

Everything was fine, nothing spectacular, but no complaints. Until the last evening l asked for my vehicle to be charged before we picked up the next morning and they failed to get it charged.

8

Mark

4 Aug 2025

·

Stayed 2 nights

Staff is friendly and helpful. Close to USC. Nice outdoor pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews call the hotel and rooms clean, but others cite housekeeping lapses and areas needing deep cleaning, including dirty carpets, bathrooms, and occasional pests or residue.

Related guest reviews

2

Elizabeth

6 Jul 2024

·

Stayed 1 night

This was a HUGE DISAPPOINTMENT!!! We upgraded to a suite and it had no sheets or pillows for pull out beds and not to mention the major issues of uncleanliness!!!! I could post pictures and go on and on but it still wouldn’t be able to make you understand the entire experience. We moved to a queen room so my kids would have somewhere to sleep and it was even more disgusting than the previous room!!! Like blood on walls it’s just so obvious that they surface clean and that’s it, if they do that. Just please believe the post that say this place needs MAJOR HELP AND VERY DEEP CLEANING especially on the 5th floor!!!!

2

CARMELA

6 Apr 2024

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Stayed 1 night

Dirty bathroom!!! Hair in the shower! Towels smelled & caused my daughter to breakout!

8

Tonia

16 Aug 2025

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Stayed 2 nights

The bathroom could have been cleaner.

4

Joyce

22 Aug 2025

·

Stayed 1 night

The staff was great. However, the property itself is not well kept. The property is in need of a deep cleaning.

10

Jennifer

20 Nov 2025

·

Stayed 1 night

Efficient, friendly service. Very personable. Our room was clean and comfortable. Walking distance to restaurants and Colonial Life Arena.

2

Christopher

17 Oct 2024

·

Stayed 5 nights

Extremely dirty place. Room furniture is falling apart. No hot water for showers. Most of the staff was beyond rude. Hallways and elevators seemed to only be cleaned weekly which left them pretty gross. Don't let the Hilton name fool you. Management has bent over backwards to show that they could not care any less about the property. Avoid the headaches and look elsewhere

10

Kapauner

30 Nov 2025

·

Stayed 2 nights

This is my favorite hotel in Columbia. It’s clean and staff is great. It’s my home away from home.

8

Nancy

20 Sept 2024

·

Stayed 2 nights

Overall very nice. There was a dirty towel in my bathroom when I arrived though.

10

Andrea

19 Nov 2025

·

Stayed 1 night

Clean! Chelsea ar the front desk was great! Very helpful!

4

Leslie Anne

31 Dec 2024

·

Stayed 1 night

Dirty. Dirty carpets. Room dated old and musty.

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Rooms

Rooms are generally comfortable and sometimes spacious, yet several feel dated and show maintenance problems (noisy AC, clogged or dripping showers, bent curtain rods, intermittent hot water); some lacked expected microwaves.

Related guest reviews

6

Joyce

27 Nov 2024

·

Stayed 2 nights

This hotel is just okay. I’ve stayed at many other hotels in the Columbia area and this was the least impressive by far. In general it feels pretty outdated, but it’s not dirty—everything just has a used feel to it. I was here two nights and it surprised me that the room wasn’t serviced while I was out and before the second night. I’m used to the bed being made, used towels removed, new provided. There are also no bottles of water provided in the room which I’m used to at other properties. There was nothing horrible about the stay. It was just less than I’m used to and wouldn’t be my first choice for the next time I’m in town for work.

8

Regina

27 Jul 2025

·

Stayed 1 night

Good. Shower was clogged causing water to be on your feet the whole time

10

Van

10 Aug 2025

·

Stayed 1 night

Great stay as always at the Columbia Hilton. Great hotel, comfy beds, big rooms and walkable to great restaurants!

10

Tessa

8 Oct 2023

·

Stayed 1 night

Great hotel. There was a bright nightlight at the door that you could not shut off and was disturbing as we like it completely dark. Would return, still up to all the basic luxury standards we expect from the Hilton.

6

Christina

16 Jun 2025

·

Stayed 3 nights

This hotel needs an update. It’s overall fine but painting and minor repairs would go a long way.

6

Anthony

12 Jan 2025

·

Stayed 4 nights

The room was very clean, air conditioner was very noisy. Overall it was a pleasant time.

6

Terry

4 Nov 2024

·

Stayed 1 night

Nice appearance, pretty clean and friendly staff. Rooms seem dated, shower drips to the point you can hear it in the room, shower drain drips very loudly, chair arms torn. Again, at least my room, clean but appears heavily used/dated.

8

Cedric

27 Jul 2024

·

Stayed 1 night

Didn't have microwave in rooms

10

Arthur

21 Apr 2025

·

Stayed 2 nights

This was my second stay at this location, and it was just as enjoyable as my first stay. Only small issues I had were a light was out in the bathroom and the room was advertised as having a microwave, but it did not have one. There was space for one, but it definitely was missing it. Everything else was perfect - Location was great and close to everything, clean hotel, attractive bright lobby and hallways. Staff were super friendly, which is always a huge plus, especially coming from out of town and the last thing you want to encounter is a rude person at a front desk. Everyone was very pleasant. Free coffee in the lobby was great as well. My junior suite was clean, very spacious and a sure stay for me each time I'm back in Columbia SC. The missing microwave and light out was definitely not a deal breaker for me and only mentions so someone can look into them. Thanks for another great stay and looking forward to the next time. Hilton always gets it right!

4

Anita

13 Oct 2024

·

Stayed 1 night

Room 314. There was no hot water; no hair dryer & toilet continued to run unless handle was “jiggled”. Very disappointing for a Hilton property.

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Service

Staff are widely described as friendly, attentive, and professional at the front desk and valet. However, repeated reports mention rude interactions, delayed check-in, poor communication, and unmet requests (e.g., rollaway beds, early check-in).

Related guest reviews

10

latanya

15 Nov 2025

·

Stayed 1 night

What stood out the most is the young lady at the front desk check-in, Chelsea! She was very informative, cheerful, and energetic; she seemed very happy and pleased to be at work! Thank you Chelsea for looking out for my best interest!

10

Jessica

19 Aug 2025

·

Stayed 2 nights

Tamika was amazing she attended to all of our needs! The valet was great to! Every time I asked for the truck to stay out front they made it happen! Top quality service!

10

Robert

16 Apr 2023

·

Stayed 1 night

Great stay at the Hilton downtown Columbia! Service was great-we were greeted warmly by front desk.

8

Wayne

29 Jun 2025

·

Stayed 1 night

Check in was ok, Megan was great but was unable to check me in a little early. I saw others checking in early but I was not able to. The second person was actually rude to me and made me wait to the the very last second and I mean the very last second Needs some customer service training

2

Carrie

4 Feb 2024

·

Stayed 1 night

The minute we walked in, we could tell this place was lacking customer service. The lobby was full of people waiting for rooms. We were told at 4pm check in that our room was not ready and they did not know when it would be ready. The lady managing the front desk was incredibly rude. Very rude as a matter of fact.

10

Joe

1 Dec 2025

·

Stayed 1 night

Great staff and service.

2

Justine

9 Aug 2025

·

Stayed 3 nights

My husband called a day before to request a rollaway bed. They told him its first come fitst serve. He called again the day of when we were at airport before we flew from Chicago to south carolina. Our flight ended up being late we got in around 11pm at night tbe hotel employee said he would have someone bring a rollaway bed there were 2 available. He went down an hour later to check because we were waiting in room. Employee was sitting down and said oh housekeeping went home for the night. And that him or the other employee had dont have keys to the closet to get us one. He also didnt apologize or try to do anything. Nor did he bother to tell us. Very unprofessional and terrible experience. The next day different staff member said we will call around and have one sent. 2 hours goes by nothing 2 more hours nothing. Finally they just switched our room to a double bed. I am requesting first nights charges to be refunded to the card ending in 1514 for this.

10

Joseph

5 Feb 2023

·

Stayed 1 night

Customer service was exceptional. All of our needs were addressed. Wonderful experience.

8

Will

16 May 2025

·

Stayed 1 night

Lots of attitude at the front desk. I asked about a fee that was charged to my credit card and was told it was for parking. I explained that I self parked and was told there is nothing you can do about it that’s the fee. I said I am not paying it and got her to get the manager. The manager came out and immediately removed the charge. While removing the charge the person that told me she couldn’t do anything was arguing with the manager. In the end the manager removed the charge and I saved $5 by not agreeing to pay a fee that I never agreed to pay the hotel. This was my second time at this hotel this year. I do not think there will be a third.

6

Gail

20 Jul 2023

·

Stayed 2 nights

We drove over 9 hours and got to the hotel at 5 and pm. We were told our room wasn’t ready and to wait in the lobby for 20 minutes. We waiting 40 minutes with no one coming up to us . I ended up go back up and the lady at the desk says I’m checking on that now. She then checks in more arrivals. I told her we have dinner reservations and still needed to shower she then finally gave us our keys. We were late for the reservations. I think what was so annoying was the people behind the desk laughing and not communicating anything to us as we waited. Way to long when other were coming in after us. We had no special requests so it was hard to figure out why they were doing that. When we get to the room the cleaning staff stops me and said this is for you to tip.

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable location near USC, Colonial Life Arena, the convention center, and downtown dining, making it convenient for events.

Related guest reviews

10

Paula

4 Feb 2024

·

Stayed 1 night

Excellent weekend!! We were in town for a show right down the street. Perfect location, excellent service, very clean. Plenty of parking in the garage attached to the hotel. Very safe and well lit. We had a great time.

10

John

5 Oct 2023

·

Stayed 2 nights

Great location to explore Columbia

8

Amanda

25 Apr 2025

·

Stayed 1 night

Convenient for going to a concert.

10

Meredith

10 Jun 2023

·

Stayed 1 night

Perfect place to see all parts of Columbia

10

Lucia

25 Aug 2024

·

Stayed 2 nights

Great location. Clean rooms.

10

Stephen

29 Jul 2023

·

Stayed 1 night

Nice, clean hotel with friendly staff. Lots of great restaurants within walking distance.

10

Jennifer

20 Nov 2025

·

Stayed 1 night

Efficient, friendly service. Very personable. Our room was clean and comfortable. Walking distance to restaurants and Colonial Life Arena.

10

Michael

2 May 2025

·

Stayed 1 night

Easy walk to the Capitol...

10

Samara

12 Aug 2024

·

Stayed 1 night

Very Comfortable and close to Everything

8

Jeffery

6 Jul 2025

·

Stayed 2 nights

Location was great. Front Desk was really nice.

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AI-generated summary based on recent guest reviews

Dining

Ruth’s Chris on-site is often praised for quality, though pricey; breakfast and restaurant experiences are mixed, with an occasional poor breakfast and seating delays during busy or short-staffed periods.

Related guest reviews

10

Megan

26 May 2024

·

Stayed 1 night

Nice and accommodating staff. We stayed one night- two families. Spent some free time at the pool, grabbed a bottle of wine from Ruth Chris in the evening, rooms were comfortable and the hotel was walking distance to plenty of restaurants.

10

furman

17 Jul 2023

·

Stayed 1 night

We had a very enjoyable stay at this hotel! We had never stayed there before. We will be staying again real soon. The staff was very friendly and professional including the restaurant. The lump crab cakes were outstanding!

10

Harrison

10 Jul 2023

·

Stayed 1 night

I attended for a wedding and had to book last min for an extra day. Once booked they did the rest and ensured that I didn't have to move to another room. They communicated via text which was convenient. Excellent breakfast! Staff was professional and friendly.

10

Rebecca

4 Mar 2024

·

Stayed 1 night

This is a great place from the front desk to the hotel room. Ruth Cris restaurant is a great place for a night cap with dessert. Beds were very comfortable! I will definitely stay again if in the area!

2

Melissa

19 Mar 2025

·

This was the worst hotel I have stayed in since my car broke down on at midnight on a mountain road in a major blizzard in West Virginia (in 1987!). The front desk folks were too busy talking to each other to even make eye contact with us. The property itself is a bit past needing a refresh, especially the “suite” we got. Housekeeping never showed up. The ladies at the restaurant (Ruth’s Chris) offered to seat us at the bar for dinner, not because the restaurant was full but rather because they were short of staff that evening. Really, I haven’t left a bad review anywhere, but I can’t just let you make the same mistake without at least warning you.

10

Moira

5 Jul 2025

·

Stayed 1 night

Great amenities! Pool, cappuccino machine, pool view 6th floor was quiet whole 4th of July night! Thank you. Ruth Krist restaurant had great food although it was very very pricy!

10

John

26 Mar 2023

·

Stayed 1 night

Came down for a show at the Senate. Literally walked across the street. It seemed like everything was within walking distance. This place can be pricey but well worth the money. Except for the breakfast. It sucked. Do better y’all. Overall still worth the time and expense.

10

Lorraine

28 Oct 2024

·

Stayed 2 nights

Great location was there for a birthday celebration and Ruth Chris is in the hotel for a pleasant meal.

8

Jim

19 Feb 2025

·

Stayed 2 nights

Hilton always treats me well and great food inside!

8

Raymond

20 Jun 2023

·

Stayed 4 nights

This is a nice hotel. The property is kept up nicely. The staff was attentive to any requests we had. The restaurant that is attached to the hotel is first rate. We love the location. I would highly recommend this property.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$157
February	US$233
March	US$260
April	US$255
May	US$192
June	US$170
July	US$167
August	US$219
September	US$248
October	US$232
November	US$197
December	US$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $575
20 $206	21 $201	22 $183	23 $187	24 $171	25 $169	26 $169
27 $151	28 $261	29 $232	30 $193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $240	2	3
4 $181	5 $188	6 $199	7 $211	8 $377	9 $169	10 $314
11 $160	12 $176	13 $209	14 $202	15 $194	16 $285	17 $343
18 $272	19 $247	20	21 $242	22 $316	23 $887	24
25 $169	26 $294	27 $506	28 $295	29 $430	30 $169	31 $169

Hilton Columbia Center

Prices for Hilton Columbia Center

Monthly average prices

About this property

Location

Room options

Room, Accessible, Bathtub (Parlor)

Deluxe Room, Multiple Beds (Parlor)

Room, Accessible

One King Bed, with Bathtub, Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Pool View (Whirlpool)

Room, 1 King Bed, Pool View

One King Bed

Two Queens Beds

Room, 2 Queen Beds, Pool View

Room, 1 King Bed, Accessible

One King Bed Junior Suite

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, City View

Guest reviews of Hilton Columbia Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Columbia Center

Prices for upcoming dates