Is parking available at the property?

Parking is available on-site for a fee of EUR 10 per day. There are height restrictions for parking, and it is recommended to contact the property for more details.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 15 for adults and children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible paths, and facilities such as a wheelchair-accessible registration desk and on-site restaurant.

What is the location of the property in relation to key landmarks?

The hotel is located in Florence, just a 5-minute drive from Basilica of Santa Maria Novella and 6 minutes from Piazza della Signoria. It is approximately 3.2 km from Florence Airport, Peretola.

What are the policies for guests staying with children?

Children aged 12 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night, and it is recommended to request this in advance. Cribs are not mentioned.

Hilton Garden Inn Florence Novoli Hotel in Florence

Average nightly price at Hilton Garden Inn Florence Novoli by month, last 12 months (USD)
Month	Average price
January	$142
February	$138
March	$153
April	$207
May	$300
June	$255
July	$172
August	$130
September	$242
October	$215
November	$158
December	$146

What guests think

At Hilton Garden Inn Florence Novoli, travelers highlight friendly service, convenient access to the airport and tram, and comfortable rooms and beds, while noting recurring issues with room climate control, some bathroom maintenance, and the noncentral location.

Breakfast is frequently praised for variety and value, while the restaurant and bar receive mixed feedback. On-site parking and proximity to a pleasant park and university area add convenience, especially for overnight stays before early flights. Overall, it suits travelers seeking a practical, well-serviced base suited to short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site parking is repeatedly described as convenient and secure. The bar is handy but feedback on its offering and service is mixed, and laundry facilities exist though machines are limited.

Related guest reviews

10

Tatiana

Sep 7, 2025

·

Stayed 2 nights

Laundry facilities were a Bonus. Friendly Staff. Spacious Rooms. Clean.

10

Georges

May 31, 2025

·

Stayed 2 nights

Pas de regrets sur notre choix Hôtel moderne à 10mn du centre-ville en voiture Parking en pleine sécurité et facile pour 15€ la nuit Chambre très spacieuse et pareil la salle de bain Avons beaucoup apprécié les nombreux rangements énormément pratiques

Translate

10

Erica

Mar 31, 2025

·

Stayed 1 night

Nice bar & breakfast

10

Jason

Oct 9, 2023

·

Stayed 3 nights

Perfect stay in Florence. With parking and close to tram

8

Kim

Oct 16, 2023

·

Stayed 4 nights

This hotel need at least another washing machine with clear user instructions in English plus new working dryers.

8

Maria

Oct 29, 2023

·

Stayed 2 nights

Excelente custo benefício. Apensar de não estar localizado no centro de Firenze fica ao lado da estação de trem que passa a cada 5 min e muito rápido vc está próximo as locais para visitação. Super recomendo!! Além disso o estacionamento custou 10 euros a diária, isso em Firenze ou outras cidades da Itália é muito raro

Translate

8

Robert

Jun 12, 2023

·

Stayed 1 night

We arrived late. The front desk was very courteous and helpful. Nothing but the bar was open, but he served us well and wholeheartedly (shoot , I don’t remember his name)

10

John

May 28, 2024

·

Stayed 1 night

Room was very nice and modern. PROS: Bed was very comfortable. Very walkable to excellent restaurants. Quiet area. Parking was easy and convenient. Staff was friendly. CONS: Shower could have been cleaner and it did not drain well. Hurt my leg on the bed, which had a leather surround which jutted out from the mattress.

8

Matteo

Sep 20, 2023

·

Stayed 1 night

Non si può regolare la temperatura dell’ambiente dalla camera, lo fanno solo in via centralizzata. Il bar dell’hotel non da un buon servizio, non fanno panini e/o toast, in compenso si possono comprare cose da mangiare pre cucinate in maniera self service e di bassa qualità.

Translate

8

Iain

Mar 30, 2025

·

Stayed 2 nights

The location and parking makes the hotel a good choice for us. Convenient from the motorway and Pisa-Florence dual carriageway. San Donato tram stop only a few minutes walk away, so it’s handy for access to the centre (appx 10/15 mins) and also the airport on the T2 line. Well maintained hotel. Clean. Tidy. Fragrant. Good spread at the breakfast table. Attentive staff. Bar prices are reasonable for Florence. Thanks to the reception staff for quickly resolving our reservation issue. (Error @ hotels.com). We had all we needed for a comfortable weekend break. Thank you Hilton Garden Inn

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are often noted as clean. Recurring issues include bathroom leaks, poor drainage, and occasional mosquitoes or bugs.

Related guest reviews

10

Tatiana

Sep 7, 2025

·

Stayed 2 nights

Laundry facilities were a Bonus. Friendly Staff. Spacious Rooms. Clean.

10

Ben

Nov 20, 2024

·

Stayed 1 night

It was a short walk to the train where we could get into the center of Florence easily. The hotel was clean and quiet.

10

Paula

Aug 17, 2024

·

Stayed 1 night

Bright and modern hotel. Room was spacious and very clean. Helpful staff. I would definitely go back.

6

Katherine

Sep 23, 2024

·

Stayed 2 nights

The hotel needs maintenance, the tub was clogged, the bathroom glass was broken causing water to leak. The front desk staff were not as friendly as in other hotels we stayed at in Italy (mainly IHG hotels). The breakfast was good and the breakfast attendants were very nice and friendly.

4

Peter

Oct 10, 2022

·

Stayed 1 night

Bugs

Translate

10

Ryuichi

Jan 17, 2026

·

Stayed 3 nights

清潔な部屋、親切なスタッフいつもこのホテルを使って良かったと感動します。

Translate

8

GUSTAVO

Oct 25, 2024

·

Stayed 2 nights

Hotel bom, boa estrutura, confortável, um pouco distante do centro, mas com ponto de metrô de superfície próximo. O único inconveniente que tivemos foram os inúmeros pernilongos (black-winged stilt) no quarto que atrapalharam nossas noites lá.

Translate

8

Iain

Mar 30, 2025

·

Stayed 2 nights

The location and parking makes the hotel a good choice for us. Convenient from the motorway and Pisa-Florence dual carriageway. San Donato tram stop only a few minutes walk away, so it’s handy for access to the centre (appx 10/15 mins) and also the airport on the T2 line. Well maintained hotel. Clean. Tidy. Fragrant. Good spread at the breakfast table. Attentive staff. Bar prices are reasonable for Florence. Thanks to the reception staff for quickly resolving our reservation issue. (Error @ hotels.com). We had all we needed for a comfortable weekend break. Thank you Hilton Garden Inn

8

Anthony

May 26, 2024

·

Stayed 2 nights

The bathroom in our room leaked water like crazy - we had a massive puddle of water on the floor after a shower. We had to utilize one of our towels to try and seal the crack under the small piece of glass that acts as a barrier for the “shower” in the tub. Bed was comfortable and the staff were very friendly. Only provided instant coffee in the rooms, not a coffee maker.

8

Vivian

May 7, 2025

·

Stayed 2 nights

Like a previous Hilton airport hotel, the plug/drain in the bathroom sink was faulty. Since this is the second time I have had to remove the plug and put it aside so that the wash basin drains I have marked to the Hotel down accordingly. Apart from this however: Reception was more than helpful very pleasant and spoke excellent English. Breakfast was absolutely superb. I cannot recommend it enough extremely high-quality foods a very wide selection and one of the best hotel breakfasts I’ve ever eaten except Coffee. I understand why an automatic espresso machine type thing is used both at breakfast and in the foyer of the hotel but honestly the quality of the coffee was not great and the foyer machine ran out of milk. Given the high standard of the rest of the breakfast it was a letdown. The room was excellent and clean and the area is a university area so the availability of good not fancy food and a general lack of tourists rushing around is a major win for us. Since access to Florence Centre is easy and cheap I would recommend if you don’t want the full Florentine experience of pickpockets, crowds, claustrophobic, overcrowding, and tourist rip-off food! A great place to stay when visiting Florence

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms are modern, spacious and have comfortable beds and pillows. Several guests reported centrally controlled or unreliable AC/heating, some dated bathrooms, thin walls, and instant coffee instead of an in-room coffee maker.

Related guest reviews

6

Zenniece

Oct 10, 2025

·

Stayed 1 night

On a cold night you should be able to control your thermostat and cut on the heat.

6

Christine

Oct 8, 2025

·

Stayed 6 nights

Our room was located on the 3rd floor. It was a standard bedroom. Bathroom was dated.

8

MARCELO PIO M DA

Jun 19, 2025

·

Stayed 3 nights

No site indicava Ar condicionado porém estava desligado. Incrível não terem alguns apartamentos com aparelhos exclusivos por apartamento. Minha esposa sofreu com a temperatura numa semana quente no começo da primavera.

Translate

10

Paula

Aug 17, 2024

·

Stayed 1 night

Bright and modern hotel. Room was spacious and very clean. Helpful staff. I would definitely go back.

10

Fabiola

Nov 11, 2025

·

Stayed 1 night

Great beds, sheets and pillows. Very friendly staff

6

John

Oct 3, 2024

·

Stayed 4 nights

Was great in beginning. Allowed me to check in early. Room seemed fine. But the AC was a disaster. I did not know I needed to contact the front desk to turn on my AC. The first night was really really hot and I barely slept. The second day they came to fix it, but it did not work so they moved me to a different room on the third night. That room was much better and they upgrading me to a balcony room. No one ever notified me that I needed to let the front desk know what I wanted the temperature to be in my room. Apparently they have the main controls at the front desk. Also, the hotel is very far from the city center, so if you are looking for a place that is near the city center, and all of the attractions and restaurants you should not stay here. You can definitely grab the tram if you are in Fine and it is only a five minute walk away. I finally mastered this after the third day of staying there. It takes you directly in the city center, and also to the train station airport. The gym was nice and the room was fine, but the hotel staff did not make any apologies for the issue with the air-conditioning and my lack of sleep. Just be sure when you check into this hotel that you let them know that you want a specific Celsius reading on your air conditioner in your room or else you will be spending many hot nights and days. I did have a cocktail in the bar and the bartender was very nice and made a great drink. I did not order food from the hotel, however.

8

jennifer

May 10, 2023

·

Stayed 2 nights

This visit was great, the front desk was immensely helpful with navigating and making reservations. We had an issue with the wifi and instead of brushing us off they had a tech come into assist. The beds were very comfy! The only downside was the walls are fairly thin so you can hear everything.. if you know what I mean.. Other than that it was a great stay and good value for your money!

10

John

May 28, 2024

·

Stayed 1 night

Room was very nice and modern. PROS: Bed was very comfortable. Very walkable to excellent restaurants. Quiet area. Parking was easy and convenient. Staff was friendly. CONS: Shower could have been cleaner and it did not drain well. Hurt my leg on the bed, which had a leather surround which jutted out from the mattress.

10

Stephen

Jun 18, 2023

·

Stayed 1 night

The hotel was in a good location, easy walking to the train going downtown Florence. The staff was helpful on getting train tickets to Venice. The room was nice except the first night the air conditioner did not work and the next day had to transfer to another room which was inconvienent.

6

mieko

Jan 20, 2024

·

Stayed 3 nights

立地もサービスも設備も大好きなホテルです。清潔で快適な滞在になります。ただ、今回は寒い年明けなのにエアコンが全く聞かない状態で夫も友人も風邪をひいて熱を出しました。とても残念でした。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and efficient, with quick check-in and support for plans or special requests. A few guests noted lack of apology for issues or less friendly interactions.

Related guest reviews

10

Michael

Sep 14, 2025

·

Stayed 1 night

Perfect for our needs with close proximity to FLR and to rhe historic sites! Staff was very helpful/knowledgable. Great area!

10

Jessica

Oct 26, 2024

·

Stayed 1 night

The hotel was wonderful. Very clean and offered friendly, helpful service from all staff I interacted with.

6

John

Oct 3, 2024

·

Stayed 4 nights

Was great in beginning. Allowed me to check in early. Room seemed fine. But the AC was a disaster. I did not know I needed to contact the front desk to turn on my AC. The first night was really really hot and I barely slept. The second day they came to fix it, but it did not work so they moved me to a different room on the third night. That room was much better and they upgrading me to a balcony room. No one ever notified me that I needed to let the front desk know what I wanted the temperature to be in my room. Apparently they have the main controls at the front desk. Also, the hotel is very far from the city center, so if you are looking for a place that is near the city center, and all of the attractions and restaurants you should not stay here. You can definitely grab the tram if you are in Fine and it is only a five minute walk away. I finally mastered this after the third day of staying there. It takes you directly in the city center, and also to the train station airport. The gym was nice and the room was fine, but the hotel staff did not make any apologies for the issue with the air-conditioning and my lack of sleep. Just be sure when you check into this hotel that you let them know that you want a specific Celsius reading on your air conditioner in your room or else you will be spending many hot nights and days. I did have a cocktail in the bar and the bartender was very nice and made a great drink. I did not order food from the hotel, however.

10

Claire

Aug 3, 2024

·

Stayed 2 nights

I can’t fault our stay at all. Staff were friendly and very helpful organising us a breakfast box for a very early tour. The hotel was lovely, clean and comfortable and breakfast was lovely. A member of staff even made us a fresh squeezed orange juice. The hotel itself was incredibly close to a tram which provided excellent transport links. A great stay, would recommend.

6

Katherine

Sep 23, 2024

·

Stayed 2 nights

The hotel needs maintenance, the tub was clogged, the bathroom glass was broken causing water to leak. The front desk staff were not as friendly as in other hotels we stayed at in Italy (mainly IHG hotels). The breakfast was good and the breakfast attendants were very nice and friendly.

10

Ryuichi

Jan 17, 2026

·

Stayed 3 nights

清潔な部屋、親切なスタッフいつもこのホテルを使って良かったと感動します。

Translate

10

cathy

Sep 23, 2024

·

Stayed 2 nights

Tram to city close.Helpful staff.Shout out to Lorrenzo (trainee)so great. Room clean and with new soft pillows great.

8

Iain

Mar 30, 2025

·

Stayed 2 nights

The location and parking makes the hotel a good choice for us. Convenient from the motorway and Pisa-Florence dual carriageway. San Donato tram stop only a few minutes walk away, so it’s handy for access to the centre (appx 10/15 mins) and also the airport on the T2 line. Well maintained hotel. Clean. Tidy. Fragrant. Good spread at the breakfast table. Attentive staff. Bar prices are reasonable for Florence. Thanks to the reception staff for quickly resolving our reservation issue. (Error @ hotels.com). We had all we needed for a comfortable weekend break. Thank you Hilton Garden Inn

10

Michele

Jul 2, 2025

·

Stayed 1 night

Great hotel near Florence airport for early morning flights. Tomasso was super checking us in and we received our room earlier than promised. Also “Bosa” ( that was her nickname I think) was an excellent server in the restaurant for a quick dinner for an early night. Breakfast was also very good with a lot of variety and fresh.

8

Michael

Oct 3, 2023

·

Stayed 1 night

Front desk staff was very polite and courteous during my stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the airport and a short walk to the tram, with easy access to the city center. It sits outside the historic core in a university area near a pleasant park, which some found far from main sights.

Related guest reviews

10

Ben

Nov 20, 2024

·

Stayed 1 night

It was a short walk to the train where we could get into the center of Florence easily. The hotel was clean and quiet.

8

joan

Sep 13, 2024

·

Stayed 1 night

To far

10

Michael

Sep 15, 2025

·

Stayed 1 night

Very familiar desination by taxi since it's relatively close to the airport. King bed is very nice, along with bidet + nice shower & spray. Coffee = instant vs coffee maker

10

Melissa

Apr 30, 2025

·

Stayed 1 night

Near a park that was nice for walking, near restaurants and the tram

8

Burguin

May 23, 2025

·

Stayed 4 nights

Nous avons bien profité de l'emplacement de l'hotel qui est à 300 m du tram pour aller dans le centre de Florence. Bon petit déjeuner. On a eu le droit à une boisson de bienvenue (trés apprécié)

Translate

10

Gordon

May 1, 2024

·

Stayed 1 night

The rooms were comfortable, the beds were comfortable, the rooms were clean, the staff was excellent, friendly and helpful. Close to the airport. 15 euros by taxi. The tram to central Florence is close by. There is a wonderful park across the street for walking , strolling and jogging. There is also a mall close by with excellent shops. We highly recommend this Hilton location.

8

Michalene

Jul 19, 2025

·

Stayed 1 night

Stayed before our flight out of Florence. Very close to airport but also university so nice cultural vibes. Variety of restaurants and easy location to train or transit system. Very convenient and good prices!

8

Iain

Mar 30, 2025

·

Stayed 2 nights

The location and parking makes the hotel a good choice for us. Convenient from the motorway and Pisa-Florence dual carriageway. San Donato tram stop only a few minutes walk away, so it’s handy for access to the centre (appx 10/15 mins) and also the airport on the T2 line. Well maintained hotel. Clean. Tidy. Fragrant. Good spread at the breakfast table. Attentive staff. Bar prices are reasonable for Florence. Thanks to the reception staff for quickly resolving our reservation issue. (Error @ hotels.com). We had all we needed for a comfortable weekend break. Thank you Hilton Garden Inn

8

Sukhvinder

Oct 1, 2024

·

Stayed 1 night

Very good hotel, close to airport and tram stop. Would definitely stay again.

8

Isabel

Apr 30, 2024

·

Stayed 1 night

The hotel is modern and beautiful. It is far from the old city. However, you can take the tram to go there.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety, quality and value. Dinner and bar experiences are mixed, with some good meals and service but recurring reports of limited offerings, slow or overwhelmed service, and mediocre coffee or lukewarm hot items.

Related guest reviews

8

reggie

May 25, 2025

·

Stayed 1 night

Fantastic buffet breakfast!

8

YOSHIYUKI

Jan 27, 2026

·

Stayed 7 nights

朝食がメニューが豊富でとても美味しかったです！

Translate

10

JUNGHWAN

Dec 2, 2025

·

Stayed 1 night

비행기 지연으로 숙박을 못항였지만 조식만 이용하였습니다. 내부가 깔끔하고 메뉴도 다양했으며 태이블 세팅도 잘 되어있었다

Translate

10

Carl

Sep 7, 2025

·

Stayed 1 night

Fantastic breakfast for only E15

6

Belinda

Apr 8, 2025

·

Stayed 1 night

The experience at the restaurant was pretty bad. Before we ordered, we were told there were 4 menu items that they could not offer due to lack of ingredients. We ordered a pasta that should have had various seafood. We receive, after a long wait, a pasta with no seafood, only olives and a red sauce that tasted bad. The server indicated they did not have the ingredients. The staff failed to tell us this before we received the item. The server was clearly overwhelmed. People sat down but left because they could not get waited on. The bartender was helping run food but he too having a hard time. We had to get up to ask for the bill and no one ever offered dessert or came back to check on our table.

10

Caroline

Jul 2, 2024

·

Stayed 1 night

Stayed at the Hilton Garden Inn Florence Novoli for an overnight before an early flight. It was well located; there was a metro station very close by for a quick jaunt into the heart of Florence for the afternoon and a short drive to the airport for our early morning flight. The biggest surprise was dinner at the hotel restaurant, the menu provided plenty of options and the food was delicious and nicely presented.

8

Matteo

Sep 20, 2023

·

Stayed 1 night

Non si può regolare la temperatura dell’ambiente dalla camera, lo fanno solo in via centralizzata. Il bar dell’hotel non da un buon servizio, non fanno panini e/o toast, in compenso si possono comprare cose da mangiare pre cucinate in maniera self service e di bassa qualità.

Translate

8

Cynthia

May 20, 2025

·

Stayed 1 night

Breakfast was my only complaint. The hot food was not hot

10

Michele

Jul 2, 2025

·

Stayed 1 night

Great hotel near Florence airport for early morning flights. Tomasso was super checking us in and we received our room earlier than promised. Also “Bosa” ( that was her nickname I think) was an excellent server in the restaurant for a quick dinner for an early night. Breakfast was also very good with a lot of variety and fresh.

8

Vivian

May 7, 2025

·

Stayed 2 nights

Like a previous Hilton airport hotel, the plug/drain in the bathroom sink was faulty. Since this is the second time I have had to remove the plug and put it aside so that the wash basin drains I have marked to the Hotel down accordingly. Apart from this however: Reception was more than helpful very pleasant and spoke excellent English. Breakfast was absolutely superb. I cannot recommend it enough extremely high-quality foods a very wide selection and one of the best hotel breakfasts I’ve ever eaten except Coffee. I understand why an automatic espresso machine type thing is used both at breakfast and in the foyer of the hotel but honestly the quality of the coffee was not great and the foyer machine ran out of milk. Given the high standard of the rest of the breakfast it was a letdown. The room was excellent and clean and the area is a university area so the availability of good not fancy food and a general lack of tourists rushing around is a major win for us. Since access to Florence Centre is easy and cheap I would recommend if you don’t want the full Florentine experience of pickpockets, crowds, claustrophobic, overcrowding, and tourist rip-off food! A great place to stay when visiting Florence

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $206	3 $177	4 $150	5 $148	6 $139	7 $139
8 $139	9 $137	10 $147	11 $149	12 $142	13 $137	14 $137
15 $137	16 $149	17 $147	18 $132	19 $137	20 $137	21 $129
22 $128	23 $125	24 $145	25 $145	26 $145	27 $122	28 $121
29 $122	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
		1 $125	2 $148	3 $145	4 $123	5 $123
6 $125	7 $131	8 $132	9 $128	10 $126	11 $122	12 $123
13 $121	14 $127	15 $135	16 $126	17 $126	18 $122	19 $124
20 $124	21 $127	22 $124	23 $126	24 $125	25 $123	26 $123
27 $123	28 $126	29 $130	30 $149	31 $156

Hilton Garden Inn Florence Novoli

Prices for Hilton Garden Inn Florence Novoli

Monthly average prices

About this property

Location

Room options

Twin Room, 2 Twin Beds

Room, 1 King Bed

Deluxe Room, 1 King Bed

Room, 2 Twin Beds

Junior Suite, 1 King Bed

Guest reviews of Hilton Garden Inn Florence Novoli

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Florence Novoli

Considering this hotel for your Florence trip?

Prices for upcoming dates

Business details