Name: Comfort Inn & Suites Glen Mills - West Chester
Address: 1110 Baltimore Pike, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: US$89–US$199 per night
Rating: 7.88

What guests think

Across recent reviews, Comfort Inn & Suites Glen Mills - West Chester is frequently praised for clean, comfortable rooms, easy parking, and a convenient location near shopping and Longwood Gardens, with many guests noting friendly staff and generally quiet stays.

However, feedback on breakfast is inconsistent, with some enjoying a decent selection while others encountered limited or missing items and early closing. Comfort issues come up in several reviews, including temperature control and noisy or uneven A/C, spotty TV reception, occasional Wi-Fi problems, and intermittent odors. Facilities draw mixed notes: parking is straightforward and the outdoor pool can be pleasant, but hours or temporary closures and out-of-order vending or ice machines frustrated some. Overall, expect a generally clean, good-value stay with convenient access, tempered by inconsistent breakfast and occasional maintenance or service hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and well lit. The outdoor pool is appreciated when open, but some reported limited hours or temporary closures, and a few mentioned out-of-order vending or ice machines.

Related guest reviews

8

luis

20 Nov 2025

·

Stayed 4 nights

Easy parking, comfortable bed breakfy was ok.

10

Marianne

24 Aug 2025

·

Stayed 3 nights

I went for a mental- health/ birthday wkend. I had the most peaceful and relaxing wkend. The staff goes above and beyond to make you feel welcome. The whole hotel was prestine. And the pool was beautiful and clean. I will be staying here next year and for years to come

8

Scot

24 Aug 2025

·

Stayed 1 night

Nice clean hotel close to Longwood Gardens. Friendly staff, private outdoor pool and good breakfast buffet.

8

Adetokunbo

6 Dec 2023

·

Stayed 1 night

The property is rightly located. Nice. Check in was good. Elevator working right. Fitness room- average. No water to drink. Towel to wipe down the equipment. 1-2 not working. Breakfast- continental. Could be better.

10

Gloryvee

28 Sept 2025

·

Stayed 1 night

Safe parking, family friendly, clean room.

10

Michael

14 Feb 2025

·

Stayed 1 night

The hotel was clean and quiet, easy location with plenty of nearby shopping and food options and plenty of parking.

6

Paul

1 May 2023

·

Stayed 2 nights

Staff was pleasant and room was clean. Light fixture in bathroom wasn’t working properly but maintenance came and fixed in a very timely manner. Sink in bathroom had problems with shutting off completely. Both vending machines on property weren’t working properly. One wasn’t accepting any money and the other one accepted money but didn’t provide product. Had to be refunded. They don’t have any options to purchase any beverages other than those 2 vending machines.

10

Sonia

22 Jul 2024

·

Stayed 6 nights

The hotel was clean. Staff was very friendly and accommodating. Breakfast was good, coffee hot and flavorful. Free wifi was a bonus. The parking lot was very well lit, but had a lot of broken asphalt. I would definitely stay there again.

4

Lisa

2 Jul 2025

·

Stayed 2 nights

Paid way more than I should have for 2 nights. Another member in our party got a suite with full kitchen 2 bathrooms 2 bedrooms for $100 less than I paid for a double room. Hotel had a former HOOTERS and DUNKIN DONUT actually attached to the hotel and it was in horrible shape (falling down, dirty, looked like a homeless camp). No pool access 1st day due to "State Inspection" according to staff, they did open it on our 2nd evening. The hallways were so hot they made you sick to your stomach. The 3rd floor smelled so bad like the Indian Restaurant on the 1st floor. Overall, not a pleasant stay.

10

Crystal

13 Aug 2025

·

Stayed 1 night

I have driven by this hotel many times and you get what it looks like. It's not dirty, but it's not new and shiny. I paid only $98 on Expedia super last minute. I would stay there again. I was disappointed that the pool apparently closes at 8pm, the ice wasn't working (warm lemon water on lobby) and the only vending machine was off or not working as well.

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Cleanliness

Many guests found rooms very clean, but others reported odors and occasional issues such as stained linens or bugs. Standards appear inconsistent across stays.

Related guest reviews

6

Stephanie

28 Jul 2025

·

Stayed 1 night

The building is located in a not so nice area but recently remodeled, looks very nice… kinda out of place. The rooms were great looking and clean, the beds were very comfortable. I only have 2 complaints, 1) the bathroom smelled like fish, which was gross! 2) the tv didn’t work welll, only a few channels to select from. Other channels were scrambled or had a pop up that said poor reception…. But overall, it was a good place for us during a one night stay for a baseball tournament.

4

Stacie

13 Jul 2025

·

Stayed 1 night

We walked into the hotel’s lobby and were met with a terribly unpleasant smell that lingered the entire weekend and no air conditioning. The register on the wall behind the desk read 83°. When we entered the room we were given, it was a humid 78° inside and smelled awful. Rooms are outdated with thin wooden doors, and the water in the bathroom stunk. No shower gel on the shower. Beds were comfortable and the room was clean, but we will not stay here again. Too many other very nice hotels in the area to chose from.

4

Kristie

1 Oct 2023

·

Stayed 1 night

There were multiple brown stains on our comforter. We called the front desk and they immediately gave us a new room. However, there were some stains on the pillows and my daughter found a bug in her bed. We would not come back.

10

Guy

11 Feb 2024

·

Stayed 2 nights

Had two nights here in 413. Very comfortable room with two good sized and comfortable beds. Bedding was all clean and fresh with a good number of pillows. I am not a huge fan of carpet, but this appeared clean with no stains or smells. The entrance floor and bathroom were tiled and all were in good condition and clean. The closet had adequate hangers, a laundry bag, iron and ironing board. There was also a small stool to rest a case/bag. Room heater/AC was good but, like most of this type, the thermostat was inaccurate. 62f was more like 68f, but once you get the hang of it you get a comfortable setting. I turned it off at night as the fan kicking in can be a little noisy if you're a light sleeper. Bathroom was clean and in good condition, with some modern looking fittings. Shower had plenty of hot water and super strong pressure. Quite invigourating. Breakfast had a good selection but two issues I had were that they had a pretty useless mini toaster oven to toast bagels, bread etc. Practically useless and it took me over 5 minutes to get a slice of bread even sightly browned. Also, please ditch the horrendous excuse for sausage. Apart from that, everything was great, fresh and again very clean. Staff were on hand to keep everything full and clean. All the staff here were extremely friendly and all greeted me as I walked in and around. The young lady at the desk in the afternoon and evening was very pleasant and nicely talkative. Highly recommended!

2

Waymond

20 Apr 2025

·

Stayed 1 night

Check-in associate was rude and not welcoming. I was not able to sleep deep being bitten by bed bugs. Will not stay at this property again

10

Aida L

27 Apr 2025

·

Stayed 1 night

It is very clean!!

10

Alhaji

4 Apr 2025

·

Stayed 2 nights

Rooms were clean and odorless.

10

joseph

7 Nov 2025

·

Stayed 2 nights

Extremely clean and in working order

6

Deborah

24 Sept 2023

·

Stayed 2 nights

The sheets on one of the beds had old blood stains on it,

2

Stacie

12 Nov 2023

·

Stayed 2 nights

This property was the WORST we’ve ever stayed. It had a horrible smell from the moment we walked in and our room smelled even worse. The room smelled like a dirty dog had been there for months. The sheets were filthy and the room was covered in dust. The elevators literally jump upon hitting the first floor and it was startling and scary. This hotel seemed to be subsidized housing for many who meandered about. At 3:30am there was a ruckus outside for more than 30 minutes and no one answered the phone at the front desk. Awful experience. We checked out 3 hours before our scheduled time.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, updated, and comfortable, with good beds. Recurring frustrations include temperature control and noisy or uneven A/C, frequent TV reception issues, and occasional Wi-Fi problems.

Related guest reviews

10

Samantha

24 Mar 2024

·

Stayed 1 night

Only issue was I was unable to connect to WiFi

10

Laura

24 Mar 2025

·

Stayed 1 night

Stayed one night in a suite. Liked the size and accomodations -- met my expectations (microwave, coffe pot, pull out sofa). The bed was very comfortable. Great water pressure on 4th floor. Some finishings on the furniture needed repair.

8

Kevin

10 Mar 2025

·

Stayed 3 nights

Large, comfortable, clean, facility with friendly staff. Breakfast was ok. Wifi didn’t work well. Would stay here again.

10

joseph

10 Mar 2025

·

Stayed 3 nights

Nice hotel in and excellent location. Good breakfast with changes every day. Very clean. Good internet. The only negative issue I’ve detected during my stay was the tv. Great hotel for the money

8

Robert

10 Dec 2024

·

Stayed 1 night

Very roomy and clean

4

Francis

19 May 2025

·

Stayed 2 nights

The AC was limited and VERY noisy. We had to run it all night and it was 24” from bed. Airflow was a constant irritation. Room and hotel was clean. Hot breakfast. Difficult location to highway from route one south. It was not worth the lower price.

8

Lawrence

3 Jun 2024

·

Stayed 3 nights

Rooms were recently updated and looked new. Lobby though needed to be redone and completely brought up to date. Pricing for much newer nicer properties wasn't much different. Having to ask daily for housekeeping is not something you should have to do.

10

Joanna

5 Jun 2024

·

Stayed 1 night

Large rooms, a desk for working, and clean linens and towels. This was very convenient for my stay.

8

Scott

27 Apr 2025

·

Stayed 2 nights

TV stations were in and out, and several never worked. Otherwise the stay was fine.

6

Thomas

16 Jun 2025

·

Stayed 2 nights

Bedroom had A/c unit literally right next to bed and pull out couch/bed Innother room had no A/c unit . So one room freezing and other sweltering hot

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful, with smooth check-ins for many stays. However, others reported slow or unresponsive front desk service and billing or deposit frustrations, and housekeeping typically requires a request.

Related guest reviews

4

Robert

25 Apr 2023

·

Stayed 1 night

First I called and informed them i would be checking in at 4Am, when I arrived they have my reservation but don't have my room as they gave it away. after 30 minutes of going back and forth they gave me a queen suite which cost less but didn't refund me the difference.

6

Anthony

18 Sept 2025

·

Stayed 2 nights

Staff at front counter - Indian - were not unfriendly but not friendly either. Slow to check in took about 10 min all the while holding my card and license unnecessarily. Can’t understand how a prebooked room online though Expedia should take ten minutes at 10pm at night to check in?? Just felt like a lot of unnecessary waiting and no friendly banter to help justify it was just him punching keys and looking at his screen. Sort of u comfortable like “what are you doing holding my credit card for so long?” Run it and give it back. Creepy

10

Mozarella

12 May 2025

·

Stayed 1 night

The property is clean and there are ample parking spaces. The staff are friendly, professional, and efficient.

8

sharlene

13 Apr 2025

·

Stayed 3 nights

I got charged twice for my room. We stayed 3 nights never got any clean towels. They never emptied our garbage or made the bed. I do not think staff ever came in our room at all.

8

Peggy

23 Nov 2025

·

Stayed 1 night

Room was clean, looked updated recently. Staff was pleasant during check in and when leaving.

2

Jacquelin

5 Jun 2025

·

Stayed 3 nights

There was no one at the front desk when we came in. There were 2 half rolls of toilet paper. We had to ask for replacement rolls. They don't clean your room unless you ask. So, if they don't clean them, they should supply extra rolls of toilet paper without us having to go to the front desk. There are only shears on the windows. The heavier drapes don't cover the windows. We used the hangers with clips to try to have some sort of privacy. There was no hair dryer. The elevators haven't been inspected since May 2024. One of the attendants was very difficult to understand and he spoke very quickly.

10

Hydeliza

6 Aug 2025

·

Stayed 1 night

I easily checked in. They provided a crib promptly, but it would’ve been nice if it was set up and sheets for the crib were provided. The breakfast bar was acceptable.I enjoyed the machine that provided hot water and coffee in the lobby and the the roominess in my suite. I would come here again.

10

Tom

31 Mar 2023

·

Stayed 1 night

I've stayed at this property twice. Each time. The staff is exceptionally friendly and helpful. I will make a point of coming back to this hotel every time i'm in the area.

2

Dominic

18 Jun 2025

·

Stayed 2 nights

My family and I checked into the hotel on June 13, 2025. For the most part, our stay was uneventful. However, on the final night, I noticed a discrepancy on our bill: we appeared to be charged for two rooms, despite having only reserved and occupied one. I approached the front desk to address the issue. When I explained the concern to the clerk on duty, he insisted that I had booked two rooms. I calmly tried to clarify that this was not the case, but he became increasingly frustrated and hostile. Sensing the situation was escalating, I began recording the interaction on my phone. This action appeared to aggravate him further, and he struck the phone out of my hand. At that point, I informed him I would be contacting the police and proceeded to call the authorities. State troopers arrived, documented the incident, and filed a report, but unfortunately, their involvement did little to resolve the issue. The next morning during checkout, I spoke with the manager, who requested a copy of the video. However, to my knowledge, no corrective action was taken, nor was any follow-up provided. When I later inquired about the outcome of the situation, I was told that due to labor laws, they could not disclose any information. Given the severity of the incident and the lack of accountability or resolution, I will not be returning to this hotel and cannot, in good conscience, recommend it to others.

10

Salim

30 Aug 2025

·

Stayed 1 night

Warm and friendly Staff and the guests are always warm and friendly too. There are always families here and different small events so you can rest easy but feel apart of the town during your stay.

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AI-generated summary based on recent guest reviews

Location

Convenient for Longwood Gardens and the Brandywine area, with plenty of nearby shopping and dining; several guests felt the area was safe. Some found the entrance tricky due to the divided highway and signage.

Related guest reviews

8

Tannya

27 Oct 2024

·

Stayed 2 nights

It was a convenient stay for touring the Brandywine region and visiting Longview Gardens.

10

Richard

27 Jun 2023

·

Stayed 1 night

We’ll maintained and clean. Tricky to find the entrance initially.

8

Scot

24 Aug 2025

·

Stayed 1 night

Nice clean hotel close to Longwood Gardens. Friendly staff, private outdoor pool and good breakfast buffet.

8

Lisa

15 Apr 2025

·

Stayed 1 night

It was difficult to get into the property from main road

4

Francis

19 May 2025

·

Stayed 2 nights

The AC was limited and VERY noisy. We had to run it all night and it was 24” from bed. Airflow was a constant irritation. Room and hotel was clean. Hot breakfast. Difficult location to highway from route one south. It was not worth the lower price.

10

Salim

10 Aug 2025

·

Stayed 1 night

This is the only place I stay in when I visit Glen Mills. It's near the major shopping centers, is safe, the building has a warm peaceful presence. Great place to rest, recharge, then get going.

10

Michael

14 Feb 2025

·

Stayed 1 night

The hotel was clean and quiet, easy location with plenty of nearby shopping and food options and plenty of parking.

10

Maria

26 May 2024

·

Stayed 1 night

Wonderful day, room could use a little updating, but other than that perfect location

10

Patricia

2 Oct 2025

·

Stayed 1 night

We were pleased with the hotel and the area around it.

10

michael

3 Apr 2024

·

Stayed 2 nights

Great room. Very clean. Good location

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Dining

Breakfast feedback is inconsistent: some found it good with a decent variety, while others found it understocked or missing items, and a few noted it ends early. Beyond breakfast, on-site dining is limited, though an adjoining Indian restaurant is mentioned.

Related guest reviews

8

Sabrina

28 Jun 2025

·

Stayed 1 night

Everything was great but the whole place had a smell that was unpleasant to us. The breakfast had a wide variety of selections and was kept clean. Staff made sure there was always fresh eggs and sausage. Staff was courteous.

6

Harry

15 Oct 2025

·

Stayed 4 nights

Underwhelming breakfast. Bathroom fixtures and amenities lower tier

8

Eva

28 Sept 2025

·

Stayed 3 nights

If your looking for somewhere to stop by to enjoy the Fall activities I would definitely recommend the hotel. Its fairly priced. The breakfast ends pretty early so I never got to eat it but other than that McDonald’s is right across the street and there are two ither great Finer options very close by.

8

David

23 Aug 2023

·

Stayed 2 nights

It was a convenient location, clean, and the rooms were quiet. The breakfast was hit-or-miss; some days they had a meat option, and others did not, but it was generally good.

10

joseph

10 Mar 2025

·

Stayed 3 nights

Nice hotel in and excellent location. Good breakfast with changes every day. Very clean. Good internet. The only negative issue I’ve detected during my stay was the tv. Great hotel for the money

10

Lucas

18 Mar 2025

·

Stayed 1 night

It was solid. Breakfast could have been better.

6

marcy

4 Nov 2025

·

Stayed 1 night

Parking was very accessible and easy. Breakfast was as expected at a comfort Inn however there were no forks available. We told the staff and we told the front desk, but there was no effort to correct the situation so everyone has left to eat their eggs, sausage and waffles with a spoon. Good management would have provided forks or sent a runner out to get forks fast for the full breakfast clientele.

8

Scot

24 Aug 2025

·

Stayed 1 night

Nice clean hotel close to Longwood Gardens. Friendly staff, private outdoor pool and good breakfast buffet.

10

Ana

25 Jan 2025

·

Stayed 1 night

Here’s a polished version of your review: The room was very clean, and the employees were all very friendly and welcoming. The breakfast area offered a good variety of options and was kept spotless, which I appreciated. The only issue I had was with the heater—it was difficult to adjust, as it was either too hot or too cold. Overall, though, it was a great stay!

6

Robert

20 Jul 2025

·

Stayed 1 night

Hotel was tough get to due to the divided highway. Staff was fine, Room was ok, but A/C was lacking in common area as well room 408. Breakfast was poor with no breakfast meats or fruit on a Sunday morning.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$94
March	US$105
April	US$109
May	US$126
June	US$137
July	US$119
August	US$116
September	US$108
October	US$124
November	US$104
December	US$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $99	17 $99	18 $132	19 $132
20 $99	21 $99	22 $99	23 $99	24 $99	25 $151	26 $173
27 $99	28 $99	29 $99	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $155	3 $155
4 $99	5 $99	6 $96	7 $96	8 $99	9 $199	10 $193
11 $89	12 $96	13 $98	14 $96	15 $99	16 $178	17 $180
18 $89	19 $96	20 $96	21 $96	22 $103	23 $139	24 $146
25 $90	26 $96	27 $96	28 $96	29 $96	30 $138	31 $133

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed with Sofa Bed

Standard Room, 1 King Bed

Room, 2 Double Beds, Accessible

Room, 1 King Bed

Standard Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn & Suites Glen Mills - West Chester

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