Name: Holiday Inn Express Burlington by IHG
Address: 2701 Longpine Road, Burlington, North Carolina, United States of America, Burlington, North Carolina, US
Price range: US$112–US$535 per night
Rating: 7.75

What guests think

At Holiday Inn Express Burlington by IHG, travelers frequently praise clean, comfortable rooms, friendly staff, and a convenient location near I‑85 and dining, while a number note dated areas, maintenance issues, and occasional cleanliness lapses or service hiccups.

Guests often find beds and pillows very comfortable and many describe stays as quiet. Breakfast is widely regarded as good to excellent with solid variety, though a few felt it was average. Feedback on upkeep is mixed, with reports of odors, bugs or mold, dated decor, and occasionally noisy air conditioners or slow check-in. Expect a generally comfortable, convenient stay with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly, though the $50 pet fee felt high to at least one guest. Renovations and updates are noted across stays.

Related guest reviews

10

Barbara

20 Aug 2023

·

Stayed 2 nights

Dogs are allowed

6

Anna

27 Nov 2024

·

Stayed 1 night

I requested a pet friendly hotel and this was pet friendly BUT the pet fee was $50 which I believe is excessive for one dog. I would like to know the cost before booking a room.

8

Sydnee

30 Mar 2025

·

Stayed 2 nights

Property was in a good location, they were doing renovations so some of the rooms were partially updated.

8

Nancy

22 Oct 2025

·

Stayed 2 nights

This trip was to visit adult grandchildren in the area. I am handicapped and the accessible room was quite comfortable. The breakfast was good and a very nice lady who was on staff helped me with the breakfast. The towels were clean but a little worn.

8

Ron

17 Jul 2024

·

Stayed 1 night

trying to park was not good. only 2 spaces left and the oversized trucks beside the empty stalls left very little room when they cannot park properly in their stalls.

10

Barbara

26 Dec 2023

·

Stayed 3 nights

Everyone is always nice here and i can bring my dog.

10

Kareeda

25 Jul 2025

·

Stayed 2 nights

Ac units were leaking and they were prompt bout getting us a new room at 10pm. The pool was on point as well.

10

Judy

7 Aug 2023

·

Stayed 2 nights

The staff was absolutely fantastic. Everyone spoke and were so positive about everything. The hotel is undergoing some construction and repairs but everything was great. I would have liked the taller toilets but otherwise experience was great.

10

Diana

8 May 2024

·

Stayed 4 nights

Very kind staff. Should take down the "vending" signs if there are no vending machines. Really nice stay. Very clean

10

Teresa

1 Oct 2024

·

Stayed 4 nights

We had a wonderful stay! The staff was super friendly and welcoming! Extra points with being pet friendly!

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Cleanliness

Many guests describe rooms as very clean, but feedback is inconsistent. Recurring issues include odors, bugs or mold, stained linens, and occasional housekeeping or maintenance lapses.

Related guest reviews

2

Nicki

29 Jan 2023

·

Stayed 1 night

There was mold around light near window, crumbs on the floor, dust on coffee maker and stains on cover

4

Mark

6 Sept 2023

·

Stayed 2 nights

Room was dirty. Squashed bug on wall above desk. Dead waterbug/roach behind bathroom door on check in. Toothpaste and/or shaving cream splatters pretty much marking all the walls in the bathroom. Pretty gross overall. Also on check in was put into a room with a single king bed even though we specifically reserved 2 queen beds. Seems like desk attendant switched us last second as she crossed out one # and gave us another (my daughter mentioned when we got to single bed room). So had to go back down and switch rooms and she didnt even apologize or anything. Also stayed for two nights and the morning after first night when leaving for the day I asked at desk if room would be cleaned and was told absolutely and that all rooms get cleaned every day. Then after asking and being told that it would be when I came back that evening it still hadnt been cleaned. Pretty terrible experience all around and feel like I should be reimbursed some as it was not cheap.

6

Barbara

29 Mar 2024

·

Stayed 1 night

There was a terrible odor in the lobby.

6

MUHAMMAD

8 Jul 2025

·

Stayed 1 night

This place has bugs, when i arrived i noticed even reception area had some bugs moving around. other than that i dont see any major issues. Personally i wont come back here again.

10

Ann

21 Dec 2025

·

Stayed 1 night

Rooms were clean and comfortable

2

Sundar

3 Jan 2024

·

Stayed 1 night

My stay was disappointing. Check-in took longer than expected due to the clerk’s unfamiliarity with adding a pet. The corridor leading to our room had an unpleasant odor, possibly from a bathroom issue. In room 121, I encountered a draining problem in the tub, a non-functional fridge, and a stained sheet. Unfortunately, my experience at this hotel was far from satisfactory.

4

julie

2 Oct 2023

·

Stayed 2 nights

There was mold all over the shower, poor ventilation…our clothes were actually damp! But the staff was lovely!

10

Ruth

18 Apr 2025

·

Stayed 1 night

Nice big room, very clean. Bed and pillows super comfortable. Room quiet. Excellent night’s sleep. In room coffee, microwave and fridge. Staff pleasant and welcoming.

8

Paul

29 Apr 2024

·

Stayed 1 night

Staff was very helpful; room clean and comfortable; breakfast very good. However Elevators not cleaned and parking lot had a lot of little trash such as teeth floss devices, cig butts also toilet plugged.

10

Garrett

23 Aug 2025

·

Stayed 2 nights

This hotel is very clean and well run.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet with well-liked beds and pillows, and some are spacious. Several guests noted dated decor, occasional noisy A/C, small TVs, or cramped layouts.

Related guest reviews

10

Kay

11 Sept 2024

·

Stayed 2 nights

Our room was quiet, clean and comfortable.

8

Joseph

17 Mar 2024

·

Stayed 2 nights

Rooms looked outdated needing update. Musty smell.

10

Cathy A.

28 Dec 2022

·

Stayed 19,353 nights

The room had a very noisy air conditioner. I called to see if they could get someone to look at it. They put us in a different room. Everyone was nice. The breakfast had a great variety of food. I would stay her again.

10

Donna

5 Jun 2025

·

Stayed 1 night

Pillows were great and so was breakfast

8

Sydnee

30 Mar 2025

·

Stayed 2 nights

Property was in a good location, they were doing renovations so some of the rooms were partially updated.

10

bertrille

30 Mar 2025

·

Stayed 1 night

Love the comfort of the King sized bed and room was clean

8

Daniel

25 Jan 2023

·

Stayed 2 nights

Nice property in a good location. Rooms were dated. Small TVs, low water pressure. Staff was accommodating and the breakfast was on point

6

Maggie

1 Nov 2024

·

Stayed 1 night

The room was cramped in relation to how the pictures look. There is a convenience section in the lobby but the prices for bottled water and snacks is extortionate. There were several tractor trailers in the parking lot so, truck stop. It's convenient to a couple of restaurants and it’s clean.

10

Ruth

18 Apr 2025

·

Stayed 1 night

Nice big room, very clean. Bed and pillows super comfortable. Room quiet. Excellent night’s sleep. In room coffee, microwave and fridge. Staff pleasant and welcoming.

8

Janice

4 Dec 2022

·

Stayed 1 night

Negatives: Heat/air was of poor quality, slippery shower/fall hazard, unsanitary shampoo/body wash dispenser. The toilet was too uncomfortably low(made for children). TV was difficult to navigate w/ guide button not working. Positives: bed was very comfortable, great outlet access (loved the outlets with lamps beside the bed), great water pressure in shower

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Service

Service is frequently described as friendly, helpful, and accommodating, with quick room changes when issues arose and attentive breakfast staff. Occasional negatives include slow check-in, billing disputes, and isolated rude interactions.

Related guest reviews

10

Sharon

30 Dec 2023

·

Stayed 2 nights

The staff was wonderful and took care of all our needs. I would stay here again. The room was clean that the breakfast was good. the dining area was clean. I would recommend this hotel to others.

10

Rebecca

7 Jul 2024

·

Stayed 1 night

I especially appreciated the kindness and understanding of the woman at the front desk who heard my story of having our air conditioners at home stop working in 100° heat ado that we (and our three cats!) had to go to the hotel to be safe from the heat. I took a deep breath and felt I'd come to the right place to chill out, sleep, remember we could do this, and make plans to have our system fixed! Her attitude restored my energy and ability to press on!

2

Chiquita

19 Feb 2025

·

Stayed 1 night

I paid a $10 incidental fee when I got there when I checked out the next morning they charged me an additional $240 for something that I did not do and then I looked back into my account this morning they went back and charged me another $250 so now my account is in the negative 277 and I have to go and dispute both charges with this room was only $116 they said that I spilled something on the floor which I did not I told them either the person that was there before me did it or the housekeeping dropped my bags because I would never and have never left a hotel room with anything less than perfect

10

Karla

7 Oct 2025

·

Stayed 2 nights

Clean, comfortable, and convenient. We enjoyed our short stay while visiting family in Greensboro. Staff was friendly and helpful

8

Sallie

28 Jun 2025

·

Stayed 2 nights

The rooms were pretty clean. Definitely not spotless. Check-in took FOREVER at 11:30pm. One man in line in front of myself and my two kids then a friend of his got in line with him in front of me. They were checking in separately and both had issues checking in. Mine was straight forward and took no time at all.

8

Suzette

26 May 2025

·

Stayed 3 nights

Morgan at the front desk was very helpful and friendly.

10

Kareeda

25 Jul 2025

·

Stayed 2 nights

Ac units were leaking and they were prompt bout getting us a new room at 10pm. The pool was on point as well.

10

Marion

10 Jan 2024

·

Stayed 1 night

Staff was very friendly. Check-in was easy.

10

Judy

7 Aug 2023

·

Stayed 2 nights

The staff was absolutely fantastic. Everyone spoke and were so positive about everything. The hotel is undergoing some construction and repairs but everything was great. I would have liked the taller toilets but otherwise experience was great.

10

Stanley

13 Jul 2025

·

Stayed 1 night

Easy check in! Staff was friendly and accommodating. Clean rooms

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Location

Convenient to I‑85 with restaurants next door or nearby, making it easy for stopovers and visits. Many appreciated walkable dining.

Related guest reviews

10

Alton

19 Mar 2023

·

Stayed 1 night

Close to interstate

10

Peter

8 Aug 2024

·

Stayed 1 night

A nice stop over place with convenient dining nearby.

10

E. Michael

28 Jul 2025

·

Stayed 3 nights

Next door to Outback, across the street from IHOP. Breakfast was pretty good. Beds were comfortable. Staff was professional and very helpful.

8

Gayle

18 Jun 2025

·

Stayed 1 night

We have stayed here before, so location close to I 85 was good. However, when I went to check out, the desk clerk said that you would be sending my receipt instead of them printing one.

10

Lisa

22 Feb 2024

·

Stayed 1 night

Great staff! Very friendly. Love that the Outback Steakhouse is right next door. It was nice to just walk over for dinner after a long drive.

10

Michael

1 Aug 2025

·

Stayed 4 nights

Easy access to both the freeway and dining options.

10

Krystal

4 Jul 2025

·

Stayed 1 night

Fast check-in and check out with friendly staff in a popular convenient location but, it was quite and relaxing

10

Sylvester

14 May 2023

·

Stayed 1 night

It was convenient to I85.

10

Jeanette

16 Jul 2023

·

Stayed 1 night

The hotel was quiet, friendly staff, convenient location, restaurants beside hotel. Bed was comfortable.

10

Douglas

12 Oct 2025

·

Stayed 2 nights

Clean, quiet great location for that area

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Dining

Breakfast is widely praised for quality and variety, with standout items and friendly staff support. A few reviewers thought it was average.

Related guest reviews

8

Frank

22 Jul 2024

·

Stayed 3 nights

The staff was very friendly and helpful. The breakfast was very good. The breakfast area was perfect for a post softball tournament celebration at night. I am a customer whenever possible for life.

10

Chamika

13 Feb 2025

·

Stayed 1 night

The staff is very friendly. The breakfast has a great variety.

10

E. Michael

28 Jul 2025

·

Stayed 3 nights

Next door to Outback, across the street from IHOP. Breakfast was pretty good. Beds were comfortable. Staff was professional and very helpful.

10

Donna

5 Jun 2025

·

Stayed 1 night

Pillows were great and so was breakfast

10

Lana

30 Oct 2025

·

Stayed 2 nights

Room was nice but the breakfast can use a pick me up.

10

Alisha

6 May 2025

·

Stayed 2 nights

Everyone was very friendly and breakfast was awesome!

8

Nancy

22 Oct 2025

·

Stayed 2 nights

This trip was to visit adult grandchildren in the area. I am handicapped and the accessible room was quite comfortable. The breakfast was good and a very nice lady who was on staff helped me with the breakfast. The towels were clean but a little worn.

8

Daniel

25 Jan 2023

·

Stayed 2 nights

Nice property in a good location. Rooms were dated. Small TVs, low water pressure. Staff was accommodating and the breakfast was on point

10

VICKIE

18 Sept 2023

·

Stayed 4 nights

My stay was excellent. Customer service was amazing, the front desk personnel was very friendly and helpful. I would recommend this hotel because it was a great stay. This includes the breakfast every morning.

10

Andrew

17 Aug 2023

·

Stayed 1 night

All of the staff was very friendly and helpful! The hot breakfast was absolutely delicious and amazing! Best Holiday Inn Express anywhere!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$102
February	US$116
March	US$121
April	US$151
May	US$163
June	US$127
July	US$123
August	US$141
September	US$147
October	US$153
November	US$131
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $201	17 $136	18 $144	19 $144
20 $112	21 $130	22 $130	23 $130	24 $165	25	26 $535
27 $117	28 $146	29 $155	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $266	3 $209
4 $121	5 $145	6 $143	7 $143	8 $145	9 $230	10 $230
11 $120	12 $126	13 $134	14 $165	15 $157	16 $217	17 $217
18 $130	19 $130	20 $130	21 $126	22 $121	23 $197	24 $211
25 $121	26 $147	27 $147	28 $147	29	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Leisure)

Room, 1 Queen Bed, Accessible (Mobility)

Room, 2 Queen Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Burlington by IHG

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Prices for upcoming dates