Name: Hyatt Place Cincinnati Airport
Address: 300 Meijer Drive, Florence, Kentucky, United States of America, Florence, Kentucky, US
Price range: US$100–US$252 per night
Rating: 8

What guests think

At Hyatt Place Cincinnati Airport, travelers frequently praise friendly staff, spacious rooms, and convenient location with a reliable airport shuttle, while recurring drawbacks include paid parking, inconsistent cleanliness and maintenance, and mixed breakfast quality.

Rooms are spacious and suitable for families, though furnishings can feel dated and bed comfort varies. Some facilities—particularly the pool and gym—need better upkeep. Expect a convenient airport stay with roomy layouts, but be prepared for variable maintenance and extra parking fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: the airport shuttle is reliable, but guests repeatedly report paid self-parking, a cold, dirty, or occasionally closed pool, and a small gym with broken machines. The lobby bar or restaurant is sometimes closed or minimally staffed.

Related guest reviews

10

Amber

30 Dec 2023

·

Stayed 1 night

Flight got cancelled and had to get a room close to airport. Not only was it a great price also they have a free shuttle. Nice little bar open until 11.

6

Giovanni

7 May 2025

·

Stayed 1 night

It was a good stay, very conveniently located, but I was turned off by the hotel, charging $8.00 a day for parking fee. This had never happened to us.

10

Raquel

22 Sept 2025

·

Stayed 3 nights

The property offer very reliable airport shuttle. Staff is very friendly and helpful. Lots of shopping and eating places close by.

6

Maggie

12 Apr 2025

·

Stayed 1 night

There were good and not so good things. Although the staff was friendly, I was getting mixed/conflicting answers from the employees. The parking lot was filled with really bad potholes so it was hard to maneuver around them because parking was tight to begin with. When we called to confirm the reservation, I was told the pool heater was broken and then at check in, I was told it was fixed but would take a while to heat back up. I was frustrated because that was the main reason we picked it and there was no notification that it was down. If we knew, we would have selected another hotel. There was chewing gum on the pool floor that was the there every time we went to swim. There was a pretty big stain on the sofa and mold on the ceiling in the bathroom. Overall there were a lot of things that seemed run down but pretty clean besides the gum. Breakfast was crowded and not enough seating. Also the tater tots were cold and gross even when they had just refilled them. One positive is the room size was great! For 2 adults and 4 kids, I didn’t feel cramped. The one tv was rough though because only the sofa or the beds could be watching , not both. There wasn’t anything major that would cause us to not come back, however I did feel like it was a little overpriced and nothing to make me wanna come back. It wasn’t bad for like a one or two night stay.

10

STEPHEN

6 Jun 2025

·

Stayed 1 night

Nice hotel. Friendly staff. Super close to airport. Love the shuttle.

6

janis

19 Feb 2024

·

Stayed 1 night

Clean, comfortable, friendly. Very nice and spacious room. Be aware they charge extra for parking $9/night. Also highway noise is pretty disruptive.

4

Rebecca

27 Apr 2025

·

Stayed 2 nights

I have never stayed at a hotel where you have to pay to park there…where else would I park if I’m staying at your hotel?? And it’s not just a few dollars either. Main reason I picked this hotel was because there was an indoor pool that my family and I could swim in on our free time. The pool was so cold it was unbearable to get in. It was also very dirty. The hotel overall is outdated and the breakfast area in the morning is filthy and not kept up with.

6

Rebecca

28 Dec 2025

·

Stayed 2 nights

Very poorly equipped gym (cardio machines only and a broken water dispenser), did not have the room type that we booked, staff was very friendly — most issues were with the facilities

4

Alex

30 Jun 2025

·

Stayed 4 nights

Had mold in the bathroom and bathroom door was not closing properly. Room was dirty. Pool not working.

4

Stacey

10 Jun 2025

·

Stayed 1 night

We booked this hotel for a Flag football tournament. We had eight children with us who were ready to swim, but when we got there, we were told the pool was out of order. In addition, the “restaurant“ was not even a restaurant. There was no one working there, and there was no bartender. The breakfast was not good. Everything was cold.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent. Many note very clean rooms and public areas, while others report stained furniture, mold in bathrooms, dirty hallways or coffee makers, and uneven pool hygiene.

Related guest reviews

10

Baltazar

27 Dec 2024

·

Stayed 3 nights

Very clean

4

Jayson

4 Jan 2023

·

Stayed 1 night

This Hyatt is pretty bad. The first problem is that it’s falling apart. The doorknob to the bathroom, shower curtain, and ice bucket were all broken. It was also dirty. The sheets were dirty, the shower had lots of pubes in it, even the glasses were still dirty. Also, those definitely aren’t queen-sized beds.

10

Stephanie

26 May 2024

·

Stayed 1 night

Spacious room size, very clean facility

6

Maggie

12 Apr 2025

·

Stayed 1 night

There were good and not so good things. Although the staff was friendly, I was getting mixed/conflicting answers from the employees. The parking lot was filled with really bad potholes so it was hard to maneuver around them because parking was tight to begin with. When we called to confirm the reservation, I was told the pool heater was broken and then at check in, I was told it was fixed but would take a while to heat back up. I was frustrated because that was the main reason we picked it and there was no notification that it was down. If we knew, we would have selected another hotel. There was chewing gum on the pool floor that was the there every time we went to swim. There was a pretty big stain on the sofa and mold on the ceiling in the bathroom. Overall there were a lot of things that seemed run down but pretty clean besides the gum. Breakfast was crowded and not enough seating. Also the tater tots were cold and gross even when they had just refilled them. One positive is the room size was great! For 2 adults and 4 kids, I didn’t feel cramped. The one tv was rough though because only the sofa or the beds could be watching , not both. There wasn’t anything major that would cause us to not come back, however I did feel like it was a little overpriced and nothing to make me wanna come back. It wasn’t bad for like a one or two night stay.

10

Colleen

7 Nov 2024

·

Stayed 1 night

Quiet , clean and easy to access from Highway. Nice overnight spot for break from travel

4

Alex

30 Jun 2025

·

Stayed 4 nights

Had mold in the bathroom and bathroom door was not closing properly. Room was dirty. Pool not working.

4

Brennan

1 Oct 2025

·

Stayed 2 nights

Hyatt should be ashamed that one of their hotels looks like this. The property is run down. The rooms are dirty and the furniture is old, stained, and beat up.

8

Raul

29 Apr 2025

·

Stayed 1 night

The hallways and elevator were dirty, and we were unlucky because there was a lot of noise in the hallways during the night. The room was fine, except for the coffee maker—it was really dirty and honestly pretty gross to use.

10

BERTA

22 Sept 2025

·

Stayed 2 nights

Clean, and excellent housekeeping staff.

10

Meagan

10 Jan 2025

·

Stayed 2 nights

I booked a last-minute room for a staycation. Despite this hotel being near a highway, the area was quiet. The room was clean and well-maintained. I was able to walk to Meijer and to a nearby restaurant, instead of driving, as there are a few within walking distance. I would recommend booking a room with Hyatt Place.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with a separate sitting area, suitable for families, but furnishings can feel dated and bed comfort varies. Guests mention occasional noise and limited in-room features such as no microwave or outdated TVs.

Related guest reviews

8

Bakhtiyor

13 Feb 2024

·

Stayed 3 nights

No microwave in the room

8

Ronald

15 Nov 2024

·

Stayed 1 night

The Hyatt was clean, well managed and reasonably priced. Room 505 was a large semi suite with two double beds in the sleeping area and a fold out couch in sitting area. Everything was very clean. The hotel is almost 30 years old but was renovated within the last 6 years. Breakfast was better than most hotels.

4

Stacy A.

9 Jul 2025

·

Stayed 1 night

Limited parking that requires payment even for overnight. Dark parking lot and felt sketchy walking through it at night. Strange super dated rooms that definitely need to be brought into this century with a remodel. More expensive than it should have been. Surprised it meets the standards to be a Hyatt property Plenty of dining and shopping in the area

8

Alba K

30 May 2023

·

Stayed 3 nights

Place was clean, cleaning staff super helpful and friendly. Breakfast was ok. The only thing is would improve is the TV. It would be nice to have a smart tv where you could connect your phone to and stream from Netflix, etc. I would be using my own account so its not an expense on the hotel. The tvs are just outdated. But for a 3 star hotel it was a nice pleasant stay.

6

Amanda

30 Sept 2025

·

Stayed 2 nights

Outdated areas

10

Jazmine

27 Oct 2024

·

Stayed 1 night

Double room was the perfect size for my family of 6 for a one night stay for cheer competition weekend. Had the two double beds, plus a couch that turned into a bed as well. Great. Breakfast, overall very clean and accommodating!

6

janis

19 Feb 2024

·

Stayed 1 night

Clean, comfortable, friendly. Very nice and spacious room. Be aware they charge extra for parking $9/night. Also highway noise is pretty disruptive.

6

Rebecca

28 Dec 2025

·

Stayed 2 nights

Very poorly equipped gym (cardio machines only and a broken water dispenser), did not have the room type that we booked, staff was very friendly — most issues were with the facilities

6

Jerry

16 Oct 2023

·

Stayed 3 nights

We were down the corridor from the elevator equipment room which had the door propped open allowing the extremely loud noise to travel through the 1st floor wing of the hotel. The noise could be heard in our room through the closed door. It was very disturbing.

8

Dani

3 Dec 2023

·

Stayed 1 night

Hotel was very clean, we booked a king suite but so we expected the bed to be way more comfortable than what it was. If you like a nice firm mattress you’ll be just fine though.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with some standout assistance. However, service can be inconsistent, including slow or confused check-ins, poor communication, and unfulfilled requests.

Related guest reviews

6

Keith

3 May 2024

·

Stayed 1 night

Rude front desk staff. Poor customer service.

6

Laurie

21 Mar 2025

·

Stayed 3 nights

The hotel was adequate except that one of the 2 rooms I booked the door lock quit working the 2nd day there & was discovered to need replacement which wd be after we left..inconvenient while still there & reqd staff to unlock door. On 2nd day morning after leaving hotel, my son-in-law went back to hotel to retrieve sm bracelet his son had lost in the room. We forgot reg was in my name for both rooms. He wasn't allowed access; he understood when explained. However, morning desk clerk started raising her voice & loudly making a scene in front of the entire lobby & breakfast eaters. He had said he understood why he cdn't access room but she had no reason to raise her voice at him because he was not arguing with her. He asked her to lower her voice and calm down. She was just making a scene to embarrass him for no reason. He was not arguing w her & accepted the situation. He said at minimum he did not want anyone to go into the room to clean or otherwise. I was so embarrassed for him when he got back with us and explained what had occurred because he is a fairly laid back person & himself rather quiet. This was so uncalled for. We let management know how rude she was. In fact even the maintenance person who came to try to fix door lock when we returned later had heard about what went on. Also, didn't realize they had paid parking. Unlikely we wd go back to this Hyatt.

10

David

9 Nov 2025

·

Stayed 2 nights

The staff were extremely accommodating at every turn. They went out of their way to make my visit pleasant.

8

James

3 Apr 2025

·

Stayed 1 night

Very poor check in service. After driving 4 hours through thunderstorms and arriving at 1:30 a.m., front desk person had no reservation under my name. I showed her receipt, confirmation, etc. and she argued with me saying she isn't sure what to do. She then realized after 15 minutes that Hotels.com reservations are in a different system. Then, she said it would be another 15 minutes for her system to update. 30 minute check in at 1:30 a.m. is unacceptable.

8

Shevonne

5 Aug 2024

·

Stayed 2 nights

Staff was nice at the front desk. However, I called for pillows for the pullout couch and was told they’d be right up and they never arrived. Unprofessional. Other than that, property is nice.

10

Sergey

16 Sept 2024

·

Stayed 3 nights

Front desk staff was very friendly and kind during all shifts, we had group of 12, and staff even provide us a personal meeting room, during our stay. We stayed here for second time already, and definitely will stay many more.

10

Stephen

27 Oct 2025

·

Stayed 2 nights

Great hotel, staff was absolutely amazing

8

Shirley

26 Nov 2023

·

Stayed 4 nights

Staff was very friendly, however , we arrived 2 hours early (after a 15 hour drive), our room was ready but they would not allow us to access our room without a $20.00 fee. We were exhauated, so we paid the fee. We booked a four night stay and we just felt this fee was very unnecessary, lacked hospitality and showed zero value for the customer. The room was ready!!! Why not allow the customer to get to the room so they can unpack and rest. I've never had to pay a fee before so it gave us a bad impression the first few minutes of being there. The breakfast was not good, could not eat it. All the staff were very friendly. The room was okay, some cosmetic things that need attention but it was clean. I probably wont stay at this hotel again due to the mentioned reasons as there are several other hotel options in the same location, with price point being about the same.

10

Dwayne

24 Nov 2023

·

Stayed 1 night

The staff were very friendly and helpful. Nice area to stop for an overnight stay.

10

Dong

3 Apr 2025

·

Stayed 2 nights

It was very quiet and clean. The staffs were very kind and friendly. I have to print something urgent 4 am in the morning , and "Grace" was there in the front and helped me . She was angel to me. Thanks Grace!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the airport with a shuttle and close to restaurants, shops, and highways. Handy base for the Ark Encounter, Creation Museum, and Cincinnati attractions.

Related guest reviews

10

Raquel

22 Sept 2025

·

Stayed 3 nights

The property offer very reliable airport shuttle. Staff is very friendly and helpful. Lots of shopping and eating places close by.

10

Robert

23 Nov 2023

·

Stayed 1 night

Easy checkin, great location, clean rooms, friendly staff. We stay at this same location whenever traveling through Cinncinati.

10

Julie

8 Oct 2023

·

Stayed 2 nights

Great location for our trip to the Creation Museum and Ark Experience. Also had one of the best breakfasts.

10

Flor

6 Jan 2025

·

Stayed 3 nights

Nice location.

10

STEPHEN

6 Jun 2025

·

Stayed 1 night

Nice hotel. Friendly staff. Super close to airport. Love the shuttle.

8

Christy

25 Jul 2025

·

Stayed 2 nights

Good rooms able to accommodate our family. Breakfast had a good selection. Location good for entertainment, shopping, dining and airport. Easy to get to Cincinnati.

8

Diana Candelario

1 Oct 2023

·

Stayed 7 nights

It’s a good place to stay. I was able to visit different attractions at Kentucky and Ohio at less of 30 minutes. The hotel has very convenient locations with stores and restaurants at less of 5 minutes.

10

Colleen

7 Nov 2024

·

Stayed 1 night

Quiet , clean and easy to access from Highway. Nice overnight spot for break from travel

10

Rosa

6 May 2025

·

Stayed 2 nights

Located proximal to eateries, stores and highways.

10

Meagan

10 Jan 2025

·

Stayed 2 nights

I booked a last-minute room for a staycation. Despite this hotel being near a highway, the area was quiet. The room was clean and well-maintained. I was able to walk to Meijer and to a nearby restaurant, instead of driving, as there are a few within walking distance. I would recommend booking a room with Hyatt Place.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some praise the selection and hot items, while many cite cold food, empty stations, and repetition. The bar or restaurant presence is limited, and coffee quality is criticized by some.

Related guest reviews

10

Daniel

18 Apr 2025

·

Stayed 3 nights

Definitely will stay here again. Good variety on breakfast,slept great. All the staff was friendly

10

Charles

10 Mar 2024

·

Stayed 1 night

The morning breakfast buffet well staffed and they were friendly. Hot food was hot and cold food was cold and a good selection of food.

4

Donald

2 Dec 2024

·

Stayed 4 nights

Room was quiet. Only warm water in shower. Stayed 4 nights got clean towels once. Breakfast was mostly empty bowls due to the fact that they only had one person trying to keep up with the guests. Also the coffee urns were empty for 15 or 25 minutes before full ones were brought out, also by the same guy that was trying to keep up. This was all 4 mornings. We were able to make 2 cups in the room. But no one replenished during the 4 days.

10

Britney

14 Apr 2025

·

Stayed 3 nights

We had a great three day stay over spring break. The pool area is not heated, and it was cold. But my kids still went swimming. I enjoyed the fact that we were often the only people in the pool, so it was quiet. The location was perfect for us as we went to the Ark, the aquarium, and into Cincinnati. Breakfast included scrambled eggs, sausages, and either tator tots or french toast sticks, along with yogurt, granola, three cold cereals, a variety of breads to toast, oatmeal, and waffle mix to make yourself. There was also coffee, apple juice, orange juice, and a variety of milk (including oat milk). Breakfast was often busy, but they kept the food and coffee stocked. The beds were comfortable, the towels plush, the room clean.

6

Kyle

30 Nov 2024

·

Stayed 2 nights

Breakfast wasn’t good. Food was cold.

10

William

1 Feb 2024

·

Stayed 1 night

Everything was great! The front desk was courteous and helpful, the room was clean and roomy, the breakfast was good, with a variety of choices, and the price was very reasonable.

4

Bernard

4 Jun 2025

·

Stayed 1 night

Check-in was a slow process due, in part, to the cumbersome process to pay for parking. Breakfast was below average. Food was not the best. Eggs were like eating rubber and oatmeal was instant.

10

Crystal

17 Dec 2024

·

Stayed 4 nights

Breakfast was good. Decent selection and excellent service. Rooms were what we expected. Nice little place to stay.

4

Stacey

10 Jun 2025

·

Stayed 1 night

We booked this hotel for a Flag football tournament. We had eight children with us who were ready to swim, but when we got there, we were told the pool was out of order. In addition, the “restaurant“ was not even a restaurant. There was no one working there, and there was no bartender. The breakfast was not good. Everything was cold.

6

Ashley

2 Jan 2025

·

Stayed 1 night

The room was fairly clean like an average hotel. The shower would not fully come on(when pulling knob lots of water rushed into lower portion) so the pressue was low. Also 2 of 5 machines were down in the gym. Lastly, the breakfast service was a mess. The original offerings were ok but there were not enough plates, the food was not replenished. The area was messy with food spills. They also ran out of coffee and it was not replenished.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$96
February	US$90
March	US$99
April	US$103
May	US$108
June	US$119
July	US$139
August	US$123
September	US$116
October	US$128
November	US$106
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $252	17 $174	18 $173	19 $193
20 $118	21 $118	22 $126	23 $127	24 $118	25 $118	26 $118
27 $103	28 $111	29 $129	30 $222

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $134	3 $112
4 $100	5 $112	6 $119	7 $118	8 $127	9 $205	10 $126
11 $102	12 $112	13 $121	14 $121	15 $112	16 $112	17 $112
18 $100	19 $112	20 $118	21 $118	22 $112	23 $117	24 $113
25 $101	26 $112	27 $118	28 $118	29 $112	30 $119	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Specialty)

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Double Beds

Room, 2 Double Beds (Specialty)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Cincinnati Airport

Have a question?

Prices for upcoming dates