Name: Holiday Inn Express Chattanooga - Hamilton Place by IHG
Address: 7524 Shallowford Road, Twin Brook, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: US$87–US$235 per night
Rating: 9.23

What guests think

Across many reviews, Holiday Inn Express Chattanooga - Hamilton Place is praised for very clean, modern spaces, friendly service, comfortable beds, and a convenient location near Hamilton Place shopping and dining, making it a reliable stop for short family or business stays.

Guests often note a good complimentary breakfast, appreciate the pool and outdoor fire pit, and find parking straightforward. Several mention noise from neighboring rooms or footsteps above, and breakfast occasionally runs low on items or has machines out of order. Overall, expect a clean, modern stay with friendly staff in a convenient area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and outdoor fire pit, and parking is generally easy. A few note the pool needed better upkeep, and one review mentions the fire pit shutting off.

Related guest reviews

2

Gena

7 Jul 2025

·

Stayed 3 nights

Hotel smelled so bad. Pool was nasty. Tv didnt work couldnt watch anything.

10

Jeff

8 Oct 2025

·

Stayed 1 night

Really nice place great pool nice area

10

Lisa

14 Aug 2025

·

Stayed 2 nights

Breakfast was good. Rooms comfortable. Sitting by the fire was so relaxing after a long day of exploring Chattanooga.

4

Holley

6 Jul 2025

·

Stayed 2 nights

The pool.was nasty. The rooms smelled.of indian incense. Everyone was very friendly and nice.

10

Candise

20 Jul 2025

·

Stayed 1 night

It was extremely clean. It also had a great pool and workout room. My family enjoyed the breakfast. Great stay all around!

10

denise

14 Mar 2025

·

Stayed 1 night

Liked sitting around the fire pit in the evening

10

Kelly

12 Jul 2025

·

Stayed 1 night

We checked in at 12:30am with Kim behind the front desk and she was AMAZING! She was so helpful and accommodating after a long, tiring travel day. Breakfast was great. Hotel was clean. Nice pool.

10

Rocio

18 Jul 2025

·

Stayed 1 night

It was nice. Breakfast was good. And parking was easy and safe

10

Cheyenne

24 Jul 2025

·

Stayed 2 nights

It was a quite neighborhood and had ample parking

10

Stephanie

14 Nov 2024

·

Stayed 1 night

Loved our stay at HI Chattanooga East. I do not normally like Holiday Inn's but this one was exceptional. Very clean, friendly staff, comfortable bed and the blackout shades were an added plus. If we didn't have an event my husband probably could have slept all day. We enjoyed the outside area around firepit. Met a few quests there and enjoyed an evening of wonderful conversation. My only complaint is the firepit needs repaired. It shuts off every couple of minutes. It is a nice amenity when working properly. Enjoyed our stay!

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Cleanliness

Reviews overwhelmingly highlight very clean rooms and common areas, with many calling the property new or spotless. A few isolated issues included a dusty floor or missed bathroom trash.

Related guest reviews

10

Michael

8 Apr 2025

·

Stayed 1 night

This Holiday Inn Express property was new, clean, and simply but effectively appointed with even a TV lounge and a lobby large enough to just sit and socialize. Our room was spacious and included comfortable beds and pillows as well as a large TV and walk-in shower. We especially appreciated the quiet atmosphere. Finally, the morning breakfast offered a wide variety of items from cheese omelets to biscuits and gravy with a seating area as big as many restaurants. Great night sleep and good value.

10

Steve

14 Nov 2025

·

Stayed 1 night

Beds were comfortable. Room and bathroom clean.

10

Antonia

26 Feb 2025

·

Stayed 1 night

The hotel looked fairly new or recently re-done. Our room was spotless, had everything we needed, people were friendly.

4

Jason

19 Feb 2025

·

Stayed 1 night

At checkout I let them know that the heat and fan didn't work in the room and neither did the tv remote. Also when we first went into our room someone I am assuming a room cleaner had used the restroom and left a used sanitary product in the trash in the bathroom. I have never stayed at a hotel in a room with some many issues.

10

Hannah

27 Dec 2025

·

Stayed 1 night

Very clean room, comfortable bed, and overall excellent experience!

10

Chitti Babu

15 Dec 2025

·

Stayed 3 nights

Spotless and neat everywhere

10

Vanessa

23 Mar 2025

·

Stayed 1 night

VERY clean hotel, great fresh coffee ground, would totally stay here again.

10

Donna

10 Aug 2025

·

Stayed 4 nights

Place is super clean! Great breakfast & staff is very friendly! Definitely recommend!!

10

Stephen

18 Sept 2025

·

Stayed 1 night

Excellent service and the hotel is really clean.

10

Danny

16 Sept 2025

·

Stayed 1 night

Great clean hotel.

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Rooms

Rooms are modern and comfortable, often spacious with hard-surface floors and supportive beds. Several guests mention noise from footsteps or doors, plus occasional issues like loud A/C, low water pressure, or a shower-only setup instead of a tub.

Related guest reviews

10

Michael

8 Apr 2025

·

Stayed 1 night

This Holiday Inn Express property was new, clean, and simply but effectively appointed with even a TV lounge and a lobby large enough to just sit and socialize. Our room was spacious and included comfortable beds and pillows as well as a large TV and walk-in shower. We especially appreciated the quiet atmosphere. Finally, the morning breakfast offered a wide variety of items from cheese omelets to biscuits and gravy with a seating area as big as many restaurants. Great night sleep and good value.

10

Molly

2 Aug 2025

·

Stayed 1 night

Great beds. No carpets so footsteps above are quite loud but great rooms and comfortable amenities

8

Lisa

10 May 2025

·

Stayed 1 night

Water pressure in the shower is slow. Everything else is very new and clean still.

8

TEDI

25 May 2025

·

Stayed 4 nights

Beds were comfortable and room was clean and spacious. My only concern and complaint was the sound. The room above us was very loud. We heard every step they took and it sounded like they were stomping and running around (maybe kids). They were also dragging chairs around. It was very very loud which I thought was strange. I've never had the issue at a hotel before.

8

Marie

12 Dec 2025

·

Stayed 1 night

The room only had a shower and i had wished it had a tub. And you could hear the people upstairs walking around all night and you could hear people in other rooms. The heat was odd bevause you would put it on 72 and it would not go past 68 to get to 72

6

Kara

27 Feb 2025

·

Stayed 1 night

Toilet didn’t work!!

8

Raymond

24 Mar 2025

·

Stayed 2 nights

Rooms were very nice!

10

LUIS

25 Jul 2025

·

Stayed 2 nights

The bedroom is very confortable and well equiped, convenient location.

8

Evelyn

19 Jul 2025

·

Stayed 1 night

The only thing we didn’t like was the air conditioner was SO loud each time it went on and off. It would actually wake us up when we were asleep. The room was very clean and comfortable. 😊

10

Christie

5 Aug 2025

·

Stayed 1 night

Clean. Renovated. Spacious for 5 people. Easy check in. Free Breakfast and parking availability. Coming back we booked a different Holiday Inn. Hope it is as good as this one.

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Service

Staff are broadly described as friendly, helpful, and efficient, with generally smooth check-in. Some reports cite late-night staffing limits, a difficult after-2am check-in, or deposit/billing follow-ups.

Related guest reviews

10

Steven

4 Oct 2025

·

Stayed 1 night

Nearly new property with lovely staff, a very good breakfast and easy parking. Located out of Chattanooga but convenient for retail and eating options.

8

Esther

12 Apr 2025

·

Stayed 1 night

Hotel was clean & very nice. Comfortable. Breakfast was great & good coffee! Our only complaint was that they only had one person working at night & it was extremely busy. She was doing her very best so it is not a reflection on her bc it was so busy. But we had to wait to check in bc she was helping someone in a room. Then we needed sheets for our pull out sofa & had to wait quite awhile for those. Again, not her fault. The hotel was very busy with one employee trying to help everyone.

8

Courtney

9 Jun 2025

·

Stayed 1 night

The property says 24 hour check in but maybe call ahead if you are going to be coming after 2am. We got out of a concert late and drove to this hotel and got there right after they did their room count reset and said that we would have to pay again bc the system thinks it’s the following day. But we could not book for the following day bc check in is at 4pm. It was all situated and we were able to stay but it was not a smooth check in. The rooms were nice and the beds were really comfortable. Would recommend if you checked in at a normal time.

10

Naomi

2 Oct 2025

·

Stayed 1 night

I loved stopping here on the way home. Great clean facilities and friendly staff. Pet friendly and they made my dog feel welcome!!

10

Herman

15 Feb 2025

·

Stayed 1 night

Staff treated me extremely well. Very helpful from check in to check out.

10

Kelly

12 Jul 2025

·

Stayed 1 night

We checked in at 12:30am with Kim behind the front desk and she was AMAZING! She was so helpful and accommodating after a long, tiring travel day. Breakfast was great. Hotel was clean. Nice pool.

10

Bethani

9 Dec 2024

·

Stayed 2 nights

The front desk person was amazingly helpful & accommodating. Every staff member we encountered was incredibly helpful & pleasant. Definitely recommend this location - excellent representatives for Holiday Inn

10

Connie

12 Jul 2025

·

Stayed 1 night

Was supposed to get our 50 dollar deposit back but didn't receive it but other than that no problem great place to stay

10

Debbie

15 Oct 2025

·

Stayed 1 night

Friendly fast check in clean

10

Susan

26 Jun 2025

·

Stayed 2 nights

I had a little hiccup with my reservation. I was asked to speak to the manager before checking out. He was so nice and apologized for the error and adjusted the rate for my 2 night stay. Staff were all very friendly. Would stay there again.

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Location

Convenient Hamilton Place area near I-75 with plenty of shopping and dining, and many describe the setting as quiet and safe. It’s also an easy drive to downtown Chattanooga.

Related guest reviews

8

Karen

9 May 2025

·

Stayed 2 nights

Very nice hotel in a great location. Liked that it was a little bit of distance away from the interstate exit area which made the hotel experience less stressful and more enjoyable.

10

Steven

4 Oct 2025

·

Stayed 1 night

Nearly new property with lovely staff, a very good breakfast and easy parking. Located out of Chattanooga but convenient for retail and eating options.

10

Charles

15 Apr 2025

·

Stayed 1 night

Very clean and close to shopping mall

10

Jerry

13 Jun 2025

·

Stayed 2 nights

Room was very nice. Personnel were great. Location was near a shopping mall which is always a plus. We had to leave early and the front desk took care of our situation without any problems.

10

Iris Damaris

7 Jul 2025

·

Stayed 4 nights

near airport

10

Debbie

2 Mar 2025

·

Stayed 1 night

Nice new property. Clean and well kept. Comfortable room and beds. Nice Dove products. Coffee available. Good breakfast. Lots of shopping and restaurants nearby. Convenient location at exit 5 off 75

10

LUIS

25 Jul 2025

·

Stayed 2 nights

The bedroom is very confortable and well equiped, convenient location.

10

Brandon

5 Oct 2024

·

Stayed 1 night

Very clean, great location, quiet

10

Evelyn

22 Apr 2025

·

Stayed 1 night

Would stay there again, close to everything

10

Sebastian

16 Aug 2025

·

Stayed 2 nights

The people were extremely nice. Its in a good, clean area with a lot to do around.

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Dining

Breakfast is frequently praised and considered a plus. Several reviews report items running out or machines (pancake or juice) not working.

Related guest reviews

10

Preston

10 Aug 2025

·

Stayed 1 night

Breakfast was good. Clean hotel.

10

Steven

4 Oct 2025

·

Stayed 1 night

Nearly new property with lovely staff, a very good breakfast and easy parking. Located out of Chattanooga but convenient for retail and eating options.

10

Stacyann

18 Aug 2025

·

Stayed 1 night

Breakfast options were great.

10

Lisa

14 Aug 2025

·

Stayed 2 nights

Breakfast was good. Rooms comfortable. Sitting by the fire was so relaxing after a long day of exploring Chattanooga.

6

Joan

26 Apr 2025

·

Stayed 1 night

The breakfast had some issues. They were out of several items including eggs and butter.

10

Terri

1 Apr 2025

·

Stayed 1 night

This hotel was easy to access and squeaky clean. I would definitely stay here again especially for the price. Many eateries nearby. Staff was very pleasant. The breakfast was just ok. Sausage, no eggs, biscuits, no gravy, muffins and fruit.

6

Greg

8 Jan 2025

·

Stayed 1 night

Room was clean and comfortable. Breakfast had limited options and surprisingly no meat available with scrambled eggs. Pancake machine inoperable with sign on it, juice machine inoperable with sign on it, one of the coffee machines inoperable with no sign on it. Was a disappointing start to a long day of traveling

8

Zephanie

18 Mar 2025

·

Stayed 3 nights

Very clean and nice. Despite breakfast being out of a few things (no playes or eggs and pancake machine not working)for a couple of mornings every thing else was GREAT.

8

Michael

18 Nov 2024

·

Stayed 2 nights

I specifically chose this hotel because it was listed as new while we were traveling for a soccer tournament in Chattanooga. The hotel was great. The service was great. Only had two issues. The breakfast did not offer any juice because the juice machine was messed up. You can basically only get coffee for breakfast and you couldn't make pancakes or waffles because the pancake machine was messed up. They should probably invest in one of those waffle flipping machines that does not require it to be programmed correctly in order to work. Other than that, everything was great. There is a heated pool we didn't take advantage of. They also offer you the ability to check out from the room but for some reason that did not work for me. Maybe it's because I booked via hotels.com and cleanliness of the hotel was awesome. I highly recommend for a budget minded traveler wanting to get the best bang for your buck. And there are tons of like restaurants and nearby as well as a mall and shopping area

10

Andrew

1 Aug 2025

·

Stayed 1 night

Great breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $108	18 $137	19 $137
20 $91	21 $91	22 $94	23 $94	24 $96	25 $158	26 $167
27 $91	28 $91	29 $97	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $173	3 $168
4 $100	5 $112	6 $112	7 $114	8 $114	9 $196	10 $221
11 $104	12 $106	13 $112	14 $106	15 $119	16 $235	17 $197
18 $107	19 $140	20 $167	21 $138	22 $146	23 $228	24 $226
25 $107	26 $97	27 $107	28 $107	29 $87	30 $132	31 $171

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About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Standard Room, 1 King Bed (Communications Accessible)

Standard Room

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Standard Room, 2 Queen Beds (Communications Accessible)

Premium Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility Accessible)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Chattanooga - Hamilton Place by IHG

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