Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered at the hotel?

Yes, a complimentary breakfast is provided each morning.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located in relation to local attractions?

The hotel is situated in Thorton Heights, South Portland, near Maine Mall and Thompson's Point, with easy access to Old Orchard Beach and local recreational activities.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

Are children allowed at the property?

Yes, children are welcome at the hotel, and kids can stay for free up to a certain age.

Clarion Pointe South Portland Hotel

What guests think

Reviews of Germaine Inn South Portland describe very comfortable beds, generally friendly staff, and a convenient location near the airport and Portland sights, alongside recurring issues with cleanliness, maintenance, and breakfast quality, reflecting a property still undergoing updates.

An indoor pool and a connected restaurant add convenience, though guests note inconsistent pool heating and occasional shortages of towels. Several reviews mention noise from halls or neighboring rooms, slow or uneven front-desk response, and intermittent Wi‑Fi or hot water, while exterior signage and parking lighting can be hard to spot at night. Overall, expect a basic, budget-friendly overnight stop rather than a polished extended stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and adjacent restaurant are convenient, but guests report the pool sometimes not warm and towel shortages; parking is available yet lighting and signage can be poor at night.

Related guest reviews

10

Peter

28 Jul 2025

·

Stayed 2 nights

Recent change from Howard Johnson. Lots of equipment and finish updated. A few minor issues with our room but great staff. Breakfast time was limited and room could have been better serviced. Great value. Pool and exercise areas were clean.

8

Elizabeth

10 Oct 2025

·

Stayed 2 nights

Heated pool was awesome. Restaurant very good! Was clean except for the areas being renovated. The staff was not so friendly.

10

Sue

9 Nov 2025

·

Stayed 1 night

Amazing price, clean comfortable room, heated pool, free breakfast.

8

Patricia C.

25 Jul 2025

·

Stayed 1 night

Looks like a major renovation, paint etc. Beds were extremely comfortable. The bar and grille area looked comfortable but very loud so we skipped it. Breakfast room is ok but long tables make it very difficult to walk around. Breakfast was traditional motel breakfast. Hot, fast etc would definitely stay there again at the reasonable price but still waiting for $100 deposit in case of damage after 5 days

8

Amy

21 Oct 2025

·

Stayed 2 nights

The parking was poorly lit and the signs for the hotel were not visible or lit as this was an old HoJoe’s. They were doing construction work in the parking entrance. The room was clean and the bed was very comfortable.

8

Sharlynn

27 Oct 2025

·

Stayed 3 nights

Parking was safe.

10

Tanya

29 Jul 2025

·

Stayed 2 nights

A good base for visiting the area, and the pool was nice and refreshing.

8

Sanjay

15 Oct 2025

·

Stayed 1 night

Hotel sign needs to be lit up. It was easy to miss and drive past it… Also , it has been 7 days and deposit has not been credited!

8

Amy

27 Aug 2025

·

Stayed 1 night

Enjoyed the pool and the tavern.

10

Sarah

15 Oct 2025

·

Stayed 1 night

Having the main door blocked was inconvenient but understandable and there weren't many towels in the pool area. Great stay otherwise.

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Cleanliness

Housekeeping and upkeep are inconsistent: multiple reports of sticky or dirty floors, mildew, and occasional stained bedding, alongside several reviews noting clean rooms.

Related guest reviews

4

Hannah

28 Sept 2025

·

Stayed 1 night

Floor in room 405 was sticky, clearly unswept. Bathroom floor, too. Which is crazy because there was literally a cockroach leg on the floor 🙃 Bathroom tub/shower did not even look wiped down. Toilet looked fine. Stayed in a double queen bed room—bedsheets on one bed had what appeared to be a make up stain on them. Staff was fine, friendly. Mattress was super comfy. Overall it just looked like our room was hardly cleaned, which is gross.

6

Mark

28 Sept 2025

·

Stayed 1 night

Arrived at the Germaine Hotel about 2:30pm, after spending the morning traveling from Bangor and then hiking the Freedom Trail in downtown Portland...so needed a shower and a rest...was told the room wasn't ready and check-in was 3pm...so got my luggage and waited in the lobby ...15 minutes later the desk guy comes and asks if I've already checked -in...when I replied No, he says well your room is ready...as my room turned out to be about 15' from the lobby, I can say with some degree of certainty that no staff member entered it toake it ready in that period of time... The bathroom floor was filthy, missing tile base behind the toilet as well as missing tile...the wall paper apply was falling off the wall, the windows were filthy and the lamps had missing or burnt out bulbs...not worth the money I spent.

6

Kailee

28 Sept 2025

·

Stayed 2 nights

Overall the property was fine. However our floors in our room were extremely sticky when dry and slippery when wet. I assume there’s a build up of dirt and/or cleaning products? I wore shoes anytime I walked around the room.

10

Kelly

26 Sept 2025

·

Stayed 1 night

Room was clean, beds were comfortable. A good economy hotel for what you get for the price.

6

Danielle

19 Oct 2025

·

Stayed 2 nights

The room wasn’t fully finished telephone wire out of the wall. Bathroom had mildew in the corner

4

Loraine

25 Aug 2025

·

Stayed 1 night

Very difficult to find in the dark/hallway carpets looked like they hadn’t been vacuumed in quite a while/floor in the room was dirty/pillows were so big and firm it hurt our necks and we had to use some bath towels instead/our room widow had a sticker stuck to the outside that may have been there since the window was installed/the toilet paper holder fell out of the wall . . .

4

Oluwasayofunmi

26 Oct 2025

·

Stayed 1 night

There was mold in the walls, some drawers were peeled, some didn’t open fully, there was no smart tv, I would advise you save your money

6

Carolee

5 Oct 2025

·

Stayed 2 nights

The floors in our room were sticky. We asked for cleaning service and it didnt get provided. Positive was the beds and pillows were super comfortable.

4

gillian

18 Oct 2025

·

Stayed 2 nights

It was dirty

4

Michael

22 Aug 2025

·

Stayed 2 nights

Check in was not great, the rooms were supposed to be adjoining and they were not. Then when we went to the room they gave us one was already open and was not clean at all. They moved us and the new rooms were okay. The next day we asked them to clean the room and replenish our towels and they never did. Otherwise the beds were clean and comfortable. also common to hear dogs barking at night.

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Rooms

Beds are widely praised for comfort, and some rooms feel updated or spacious, but others are dated with odors, noise from halls or parking, maintenance issues, and occasional Wi‑Fi problems.

Related guest reviews

6

Ella M

26 Oct 2025

·

Stayed 1 night

The room we were assigned had an overpowering smell of chlorine making it impossible to remain in the room. The front desk moved us to another floor.

6

MARJORY

1 Nov 2025

·

Stayed 1 night

Room was clean, but the lighting was horrible: cold + clinical. The stark white paint didn't help.

6

Jeremy

24 Sept 2025

·

Stayed 4 nights

Rooms and beds were fine. Clean. WiFi didn’t work the entire stay.

8

kathy

14 Oct 2025

·

Stayed 1 night

It was a good deal for the price. The only thing that bothered me was the upper lock was broken.

6

Cynthia

24 Oct 2025

·

Stayed 1 night

Hotel has potential. Lobby needs renovating, first floor rooms were very noisy as was parking lot. Room was nice, liked mural on wall and style of decor. bathroom needs some minor renovations in the cracks, tub edges, ceilings. Doesnt look clean or finished. Breakfast was so crowded you couldn’t move so we walked out without eating. Location is good despite the parking lot being behind a convenient store and at night you have to park around back as the lobby door is locked.

8

Olha

8 Aug 2025

·

Stayed 1 night

Very old hotel. No good air because the windows don't open.

10

Amanda

13 Nov 2025

·

Stayed 1 night

The bed was so comfortable!!!

10

Amanda

20 Oct 2025

·

Stayed 1 night

The bed was comfy

6

Erin

25 Aug 2025

·

Stayed 1 night

I suppose I got what I paid for. Pictures are very deceptive. This place is…in need of a facelift. The tub in my room looked gross honestly. Streaky and with a long hair in it (myself and my husband have short hair). It wasn’t awful honestly but not quite the experience I was hoping for.

10

Arthur

19 Jun 2025

·

Stayed 2 nights

This hotel is part of the Choice chain. The new decor and furniture is beautiful! The beds and pillows are over-the-top comfortable!

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Service

Feedback is mixed: many guests found staff friendly and responsive, but others experienced slow check‑ins, unreturned calls, early housekeeping entries, and difficulty reaching management.

Related guest reviews

6

Garfield

22 Jan 2026

·

Stayed 1 night

First Impression was not good. I entered the lobby and approach the front desk, but there were no employee's present. I called out and waited for 15 mins and I had go searching the property for an employee. !st room I got, I was hit with overwhelming tobacco odor. Changed for room next door. Furniture was new and updated the room was not cleaned and items used coffee maker shampoo towels, bath, tissue, etc. 3am I was woke by a very loud domestic violence in another rm, I could hear the furniture breaking and screaming. I called desk 3 times before someone answered. Desk sent cops to my room instead of finding the other rm wake me again. Overall employee do not have any training in CS not but rude, but lack personable, no smiles, they don't seem to care about anything and it shows throughout the property. Lack of of cleanliness although under construction it could be much better. The hotel is going through renovations but it has a long way to. The breakfast was non existent coffee left over from prior day "not kidding". For the price I paid I didn't complain but I would not return, I'd forgo the budget savings and go elsewhere. I hope things improve in the future to void this review!

10

Robert

23 Oct 2025

·

Stayed 3 nights

First time since new ownership. 360 degree improvement. Clean , friendly staff , rooms updated. It was really nice. Few snags but they will correct. Like ironing board , no iron , rooms without hairdryer. That being said you call the desk and they deliver to room right away.

2

Lysle

14 Sept 2025

·

Stayed 1 night

Terrible, rude, unfriendly staff, no shades that keep the light out, they take money for”incidentals” wouldn’t give a receipt for it, won’t give the money back for at least a week but I have no proof they took it, ugly lobby, never going back. Ever.

8

Theresa

6 Nov 2025

·

Stayed 2 nights

I love the staff at this hotel. They make a person feel welcome and valued.

10

Lukas

13 Nov 2025

·

Stayed 2 nights

The 2 young ladies at the desk were very helpful with checking me in and when i left and were very polite, rooms were spotless beds were comfy, breakfast was great loved trying out the waffle maker, there was ab accident with the coffee maker abd was continuing to boil all over the counter a couple times but the gentleman was able to get it under control in time before any other guests arrived.

10

Amanda

8 Nov 2025

·

Stayed 1 night

Such a wonderful staff!!

6

Sandra

16 Nov 2025

·

Stayed 3 nights

When I called, if someone answered they acted liked they couldn’t hear me and hung up. Then when I called back no one picked up. When I arrived after midnight to check in, my room was not ready. The shelving at the bottom of both sinks were broken. The breakfast area was left messy; no one was there cleaning up.

4

Daniel

7 Oct 2025

·

Stayed 1 night

Elderly family member stayed for early morning medical appointment. I asked desk staff if she could schedule a taxi pickup. Her response was to give ME the phone number of the local taxi. Room had no alarm clock. Had to go but one at local Walgreens. Room had no tissues. They brought us a 'travel size' box of tissues.

10

Tina

13 Oct 2025

·

Stayed 1 night

Super friendly staff, clean, comfortable and conveniently located! The breakfast was especially good and the staff couldn't have been friendlier! I would absolutely go back!

8

David

1 Sept 2025

·

Stayed 1 night

Check-in was very slow, not just for me. Don’t know if it’s slow computer issues or more training needed. Bed was great, and the step-in shower made me feel safe. The only noteworthy problem is that the floors felt sticky in the room but also other areas of the property.

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Location

Convenient for the airport and a short drive to Portland, beaches, and major roads; generally easy access, though signage can be hard to see at night.

Related guest reviews

8

David

23 Jul 2025

·

Stayed 2 nights

Clean and quiet, away from crowds and in nice neighborhood

8

Shawn

11 Aug 2025

·

Stayed 2 nights

Good location to the old port

6

Stacey

16 Sept 2025

·

Stayed 4 nights

The outside of the building needed landscaping. A new lighted sign needs to be installed, we missed the entrance in the evening. Check-in & check out was smooth. Garbage was changed daily. The breakfast was in need of fresh fruit. Unfortunately, the toilet clogged and we notified the desk at 9am, we returned around 6:30p and it was still clogged. My husband asked for a plunger to unclog it, which he did. They did offer us another room but we declined. Towels were replenished upon request. The restaurant attached was fine. The hotel is dated and has paint splatters on the floor. Overall, it was not a horrible stay for a few days but you get what you pay for. Location to the Interstate, beaches and Old Port was fabulous.

8

na

13 Oct 2025

·

Stayed 1 night

It is a kind of quiet area, could not find some restaurant. There is a bar nearby, but it is not our style. So we stayed at hotel and grab snack at gas station.

8

Shweta

21 Oct 2025

·

Stayed 1 night

Property is 3 miles away from airport and not 2 miles as mentioned

8

Roland

16 Oct 2025

·

Stayed 1 night

Very convenient location

8

adam

21 Oct 2025

·

Stayed 1 night

Simple and clean. All you need if you're looking for an affordable spot to stay in Portland. Close to the lighthouse and downtown.

6

Mia

20 Oct 2025

·

Stayed 1 night

Close to airport!

6

Dax

28 Oct 2025

·

Stayed 1 night

The room was clean, but kind of dated and rundown. The location was convenient as it was only 10 minutes from the airport. For us we had an early morning flight so we just caught a nap before flying out.

8

Troy

16 Oct 2025

·

Stayed 1 night

Good location and reasonable price for a clean room and all you need if your just staying a night or two. I would book this hotel again.

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Dining

Free breakfast draws frequent complaints about limited variety, items not replenished, and food served cold or late, though some guests found it adequate. The attached restaurant is mentioned as a convenient option.

Related guest reviews

8

Amanda

19 Oct 2025

·

Stayed 2 nights

This was a decent stay for the weekend. The room may need some renovations in the future such as with the ceiling tiles the breakfast bar had an OK selection. Would stay again.

4

Anna

18 Oct 2025

·

Stayed 1 night

You could easily hear everything in the hallway/neighboring rooms. Windows wouldn't lock (my room was first floor). Breakfast was supposed to open at 6 but wasn't available until after 7.

4

Cathy

27 Oct 2025

·

Stayed 1 night

Breakfast was non existent. 3 container for cereal all filled with Cheerios. No coffee, no waffle mix, no pastries, bread or English muffin only. No staff to address these issues

10

Lukas

13 Nov 2025

·

Stayed 2 nights

The 2 young ladies at the desk were very helpful with checking me in and when i left and were very polite, rooms were spotless beds were comfy, breakfast was great loved trying out the waffle maker, there was ab accident with the coffee maker abd was continuing to boil all over the counter a couple times but the gentleman was able to get it under control in time before any other guests arrived.

4

Hamilton

19 Oct 2025

·

Stayed 1 night

Had a problem with the AC of the room not cooling. So we were sweaty the whole night while we are sleeping. Breakfast was supposed to be available at 6AM but they start opening at almost 8AM. You have to make your own pancake too which is why the line in the breakfast area was too long.

6

Maureen

16 Oct 2025

·

Stayed 1 night

Minimal outlets for electronics. Clean comfortable bed and bedding, shower water was not hot. Free breakfast was not good, poor quality. Next time I’m in the area, I will pay more for a better stay.

8

Sonja

9 Oct 2025

·

Stayed 1 night

No water bottles in the room, and very few options for continental breakfast. Clean rooms and comfy beds.

6

susan

17 Jun 2025

·

Stayed 2 nights

Breakfast was a disaster. 1 hot, overcooked sausage patty and five frozen ones in the hot plate. No batter for the waffles. Coffee machine didn't work. Only dirty, unwiped tables to sit at. No attendant anywhere to help out.

6

Sandra

16 Nov 2025

·

Stayed 3 nights

When I called, if someone answered they acted liked they couldn’t hear me and hung up. Then when I called back no one picked up. When I arrived after midnight to check in, my room was not ready. The shelving at the bottom of both sinks were broken. The breakfast area was left messy; no one was there cleaning up.

8

Louis

9 Oct 2025

·

Stayed 1 night

This property has big rooms with all amenities. Buffet breakfast is very good and suitable for travelers. Elevator is very convenient for those on upper floors. Not much food wise within walking distance but much within a short drive. Overall I could recommend this hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $51	2 $44	3 $44	4 $44	5 $44	6 $57	7 $57
8 $44	9 $44	10 $44	11 $44	12 $44	13 $57	14 $53
15 $44	16 $44	17 $44	18 $44	19 $45	20 $53	21 $53
22 $44	23 $44	24 $44	25 $44	26 $44	27 $53	28 $53
29 $45	30 $44

Su	Mo	Tu	We	Th	Fr	Sa
		1 $44	2 $45	3 $44	4 $53	5 $57
6 $45	7 $44	8 $44	9 $44	10 $44	11 $53	12 $53
13 $44	14 $44	15 $46	16 $46	17 $44	18 $53	19 $53
20 $44	21 $46	22 $45	23 $44	24 $44	25 $55	26 $53
27 $45	28 $45	29 $46	30 $44	31 $44

Clarion Pointe South Portland

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Guest reviews of Clarion Pointe South Portland

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Clarion Pointe South Portland

Prices for upcoming dates