MainStay Suites Lansing West

The building is run down when you walk down the hallways should be the first sign to check out,the hallways smells,the carpet in the hallways are old and visibly dirty. The elevator is old and loud the door opens before you arrive at the floor. The rooms are remolded but are dirty has an odor,spider webs and dead bugs in the window.The view of the courtyard is horrific. The curtains have visible stains and are severely discolored.The WiFi was super slow. This build should be investigated and recommended for complete demolition. Also the people who stay at this hotels look sketch as hell,you will not feel safe. There are old abandoned cars on the property with flat tires no plates. I demanded a refund but I guess I selected the non refundable rate but I figured they needed the money to stay a float.

Everything was good

Property is run down , with many key locked doors broken and wide open to access. I stayed there with the reviews of other guests. The front desk person tried to charge me double of the rate as I secured through Expedia. But matched the pricing via my email confirmation. I would recommend staying somewhere else!!!!

The stay was nice staff was very helpful! Hotel is under renovation in some areas overall hotel stay was great

The staff was very pleasant so our first impression was nice. Our first room was so bad we needed to move. The 2nd room was barely tolerable but we were stuck. The Kitchen was usable & pots were provided but microwave needed to be wiped down as it still had fingerprints all over. The room was dirty around the floor edges - we did not want to be barefoot, the bathroom tub was rusty & old, the curtains were torn so light came thru. There was a smell in the hallway that another guest complained about and the staff simply used industrial cans of Febreeze to fix it & closed our hallway temporarily! There was trash in the stairwell that was never picked up in the 4 days we were there. Windows outside were falling apart. Our bathroom mirror would not stay on. It would randomly go off for a few seconds & then back on which was scary when showering and annoying when trying to do makeup. I would never go there again