Name: New Inn by Greene King Inns
Address: Chepstow road Langstone, Langstone, Newport, Wales, United Kingdom, Newport, Wales, GB
Price range: US$75–US$134 per night
Rating: 8.13

What guests think

At New Inn by Greene King Inns, travellers consistently praise the friendly, helpful staff and convenient location with ample parking and an on-site pub, while noting dated rooms, frequently hard mattresses, and recurring issues with very warm rooms.

Cleanliness is often fine, though multiple reviews noted stained linens, dusty areas, or poorly cleaned bathrooms and cups. Dining and breakfast are inconsistent: some praise good value and variety, while others encountered limited availability, lukewarm food, or understaffed service. Expect a practical overnight stop with variable room comfort and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An on-site Hungry Horse pub/restaurant and ample parking are highlighted as convenient.

Related guest reviews

8

Jackie

16 Jul 2023

·

Stayed 1 night

Room was ok, slightly small, and comfy. Dining room very run down, needs a complete make over. Very few staff to cope with amount of customer's., food was rubbish im afraid, half of what we ordered was not available and this ruined our stay. We would not stay again or recommend Dining there

8

Gordon

14 Dec 2024

·

Stayed 3 nights

Good location with plenty of parking. Good menu with large choice of food. Staff friendly and efficient

8

Toni

4 Aug 2025

·

Stayed 2 nights

Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!

10

Jeanette

20 Dec 2025

·

Stayed 1 night

Very clean, comfortable room. Great staff, very accommodating. Really convenient having the Wacky Warehouse on site when staying with children. Good food and reasonable prices. Would definitely stay again.

10

Wendy

7 Sept 2025

·

Stayed 1 night

Friendly staff. Super clean. Quiet. Convenient for Newport. Attached to Hungry Horse. Thoroughly recommend.

10

Susan

12 Oct 2025

·

Stayed 1 night

Plenty of parking spaces . All staff very friendly. Would recommend.

6

Robert

18 Jan 2024

·

Stayed 2 nights

The hotel requires money spending on it, information needs to be provided on restaurants opening and closing times. Restaurant closed at 7:45pm even though a green king chain. Sign of the times as reception not manned but a number is provided for you to call.

10

Stephen

29 May 2025

·

Stayed 1 night

Nice size room friendly staff & part of the hunger horse pub restaurant

8

Chris

13 Jun 2025

·

Stayed 1 night

Very friendly staff, good, spacious room, great shower, loads of parking, will rebook if in the area again 👍

6

Will

8 Mar 2025

·

Stayed 1 night

Car charger did not work during the stay which is frustrating considering I would have booked somewhere a little nicer otherwise. The room was clean and comfortable although it did smell a little stale. The full English breakfast was poor quality and I wouldn’t eat it again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but several reported issues such as stained bedding, dusty surfaces, unwashed cups, and poorly cleaned bathrooms. Overall standards appear mixed.

Related guest reviews

8

Jonathon

23 Nov 2025

·

Stayed 1 night

Clean room

6

Julia

15 Jul 2023

·

Stayed 1 night

Take note rooms are very small. Our room was quite dirty, surfaces dusty & dinks stains. Toenail cuttings on the floor. Ran out of food no Sunday roasts on Sunday available.

8

Marie

29 Nov 2025

·

Stayed 2 nights

The staff were all lovely very friendly and helpful. Rooms where a little tired but nice and clean and comfortable. Would happily stay here again

2

Hannah

24 Aug 2025

·

Stayed 3 nights

I really would recommend this hotel to stay in. The beds are absolutely dreadful. They are harder than concrete. We had to stay here 3 nights because of work, and I’m going to need back physio. Every team member had a dreadful nights sleep. The rooms were absolutely boiling hot for no reason. The hallways and outside were cool. The bathroom was dirty and had snot up the wall. Hair from someone’s shaving all around the sink. Everything about it was just awful. Would not return or recommend.

10

Jeanette

20 Dec 2025

·

Stayed 1 night

Very clean, comfortable room. Great staff, very accommodating. Really convenient having the Wacky Warehouse on site when staying with children. Good food and reasonable prices. Would definitely stay again.

8

Jane

25 Jun 2024

·

Stayed 5 nights

Good clean comfortable room,poor selection of food for continental breakfast. Staff very helpful,friendly & pleasant. A very enjoyable stay.

10

Wendy

7 Sept 2025

·

Stayed 1 night

Friendly staff. Super clean. Quiet. Convenient for Newport. Attached to Hungry Horse. Thoroughly recommend.

8

zoyah

10 Oct 2025

·

Stayed 2 nights

Ex sheet had an old stain on it otherwise clean Had hairs on back of toilet

8

Samantha

27 May 2024

·

Stayed 2 nights

Staff were friendly and helpful. Room was lovely and clean, bathroom was clean too. Big bath which was a bonus for me due to being quite tall. Good tea and coffee making facilities. Room was quite warm even with window open and the use of the fan which was provided.

8

Andrew

24 Mar 2024

·

Stayed 2 nights

Walls and carpets in the room were filthy

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated but generally comfortable; several guests found mattresses very hard. Multiple reviews mention overly warm rooms and some noise from traffic or other guests, with a few noting small room sizes.

Related guest reviews

8

Jackie

16 Jul 2023

·

Stayed 1 night

Room was ok, slightly small, and comfy. Dining room very run down, needs a complete make over. Very few staff to cope with amount of customer's., food was rubbish im afraid, half of what we ordered was not available and this ruined our stay. We would not stay again or recommend Dining there

6

Julia

15 Jul 2023

·

Stayed 1 night

Take note rooms are very small. Our room was quite dirty, surfaces dusty & dinks stains. Toenail cuttings on the floor. Ran out of food no Sunday roasts on Sunday available.

8

Toni

4 Aug 2025

·

Stayed 2 nights

Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!

8

Marie

29 Nov 2025

·

Stayed 2 nights

The staff were all lovely very friendly and helpful. Rooms where a little tired but nice and clean and comfortable. Would happily stay here again

8

Jason

14 Sept 2023

·

Stayed 1 night

The hotel is looking a little dated and the rooms could do with a paint. However the staff a really friendly and very helpful. The pub attached to the hotel was good.

8

Denis

12 Sept 2025

·

Stayed 2 nights

2 night stay while touring Wales lovely staff - the whole place is a little tired but is well used by lots of different people. Also well used by locals it seems.

8

Kirsty

2 Dec 2025

·

Stayed 1 night

Overall good stay, beds a little too hard

6

Alison

13 Jul 2025

·

Stayed 1 night

Room basic, it was very hot and fan not very powerful. Staff friendly and helpful

8

Johanna Susanna

14 Aug 2023

·

Stayed 1 night

Beds are rather hard and duvets too warm for this time of the year.

6

Graeme

19 Jul 2024

·

Stayed 2 nights

Convenient location. Traffic noise was quite loud when the window was open. Breakfast was understaffed. Room was clean but looked a little tired. Coffee cups weren't cleaned

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and welcoming. However, guests sometimes faced slow or unmanned reception and busy or chaotic breakfast service.

Related guest reviews

10

John

30 Mar 2025

·

Stayed 1 night

Great service from the receptionist she was very helpful and polite and, great service with a smile,bar staff were very helpful and friendly also outstanding customer service

8

Toni

4 Aug 2025

·

Stayed 2 nights

Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!

8

Marie

29 Nov 2025

·

Stayed 2 nights

The staff were all lovely very friendly and helpful. Rooms where a little tired but nice and clean and comfortable. Would happily stay here again

2

Rebecca

28 Sept 2025

·

Stayed 2 nights

Radiator was on full heat even though it was showing as turned off which meant an unbearably hot night with 2 dogs. There was no one you could speak to on reception even after ringing bell multiple times no one came, notified reception in the morning who said they would sort for second night but got back on the second evening and room was still boiling hot despite radiator saying it was off it was still boiling to touch, again no staff around to speak to so drove all the way home that evening as couldn’t face another night

10

Jeanette

20 Dec 2025

·

Stayed 1 night

Very clean, comfortable room. Great staff, very accommodating. Really convenient having the Wacky Warehouse on site when staying with children. Good food and reasonable prices. Would definitely stay again.

10

Keith

2 Jul 2025

·

Stayed 2 nights

Staff were great, friendly and helpful.

10

Roger

8 Oct 2025

·

Stayed 3 nights

You could not ask for nicer staff, very helpful and very helpful

10

Susan

12 Oct 2025

·

Stayed 1 night

Plenty of parking spaces . All staff very friendly. Would recommend.

6

Robert

18 Jan 2024

·

Stayed 2 nights

The hotel requires money spending on it, information needs to be provided on restaurants opening and closing times. Restaurant closed at 7:45pm even though a green king chain. Sign of the times as reception not manned but a number is provided for you to call.

10

Linda

24 Nov 2024

·

Stayed 2 nights

Staff were very friendly and helpful

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AI-generated summary based on recent guest reviews

Location

Convenient for Newport, Cardiff and nearby venues, and easy to reach for road travel or events. Some mention traffic noise with windows open and costly taxi rides to certain venues.

Related guest reviews

10

Rachel

15 May 2024

·

Stayed 1 night

Staff were polite and helpful. Good location for Cardiff (especially if you have a gig)

8

Kevin

13 Mar 2024

·

Stayed 2 nights

Good location for Newport, Cardiff, Caerleon, etc.

8

Gordon

14 Dec 2024

·

Stayed 3 nights

Good location with plenty of parking. Good menu with large choice of food. Staff friendly and efficient

8

Toni

4 Aug 2025

·

Stayed 2 nights

Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!

8

Colin

29 Nov 2024

·

Stayed 1 night

Convenient for over night stop

10

Gareth

27 Feb 2025

·

Stayed 1 night

Great place to stay when working in the area

8

shelley

7 Jun 2024

·

Stayed 4 nights

Bit expensive to get taxi to and from the ICC where RCN congress was taking place so opted to walk. fine during the day but not overly safe route after dark.

10

Wendy

7 Sept 2025

·

Stayed 1 night

Friendly staff. Super clean. Quiet. Convenient for Newport. Attached to Hungry Horse. Thoroughly recommend.

10

Emma

3 Aug 2025

·

Stayed 1 night

Clean, comfortable, good location, staff very friendly and helpful!

6

Graeme

19 Jul 2024

·

Stayed 2 nights

Convenient location. Traffic noise was quite loud when the window was open. Breakfast was understaffed. Room was clean but looked a little tired. Coffee cups weren't cleaned

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AI-generated summary based on recent guest reviews

Dining

Feedback is inconsistent: some enjoyed good-value meals and a decent breakfast selection. Others reported limited availability, lukewarm dishes, or poor-quality cooked breakfasts.

Related guest reviews

8

Jackie

16 Jul 2023

·

Stayed 1 night

Room was ok, slightly small, and comfy. Dining room very run down, needs a complete make over. Very few staff to cope with amount of customer's., food was rubbish im afraid, half of what we ordered was not available and this ruined our stay. We would not stay again or recommend Dining there

8

Gordon

14 Dec 2024

·

Stayed 3 nights

Good location with plenty of parking. Good menu with large choice of food. Staff friendly and efficient

6

Ian

5 Sept 2024

·

Stayed 1 night

Basic menu and some of the dish barely warm and had obviously been prepared some time ago.

8

Toni

4 Aug 2025

·

Stayed 2 nights

Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!

8

Paul

28 May 2025

·

Stayed 1 night

Rooms were a bit tired, but the staff were fantastic, food and drinks were really good.

10

Jeanette

20 Dec 2025

·

Stayed 1 night

Very clean, comfortable room. Great staff, very accommodating. Really convenient having the Wacky Warehouse on site when staying with children. Good food and reasonable prices. Would definitely stay again.

8

Jane

25 Jun 2024

·

Stayed 5 nights

Good clean comfortable room,poor selection of food for continental breakfast. Staff very helpful,friendly & pleasant. A very enjoyable stay.

8

Alexander

29 May 2025

·

Stayed 1 night

Staff are wonderful - very friendly, attentive, and professional. I've seen lots of other reviews saying the same. Room was very pleasant, clean, and spacious. Just looks a little dated, as does the whole building. Breakfast was a good experience, with plenty of options in the continental buffet (cereals, fruit, pastries etc.) and decent cooked food. Overall a little expensive for what it is, but perfect for night's stay while working nearby. Staff were great, room and breakfast were also good.

10

JJ

3 Jul 2025

·

Stayed 1 night

Lovely rooms at a pub, 5 mins from Celtic Manor. Helpful staff, good breakfast and good setting. Will certainly return next I'm in the area.

6

Will

8 Mar 2025

·

Stayed 1 night

Car charger did not work during the stay which is frustrating considering I would have booked somewhere a little nicer otherwise. The room was clean and comfortable although it did smell a little stale. The full English breakfast was poor quality and I wouldn’t eat it again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$74
February	US$80
March	US$79
April	US$86
May	US$82
June	US$95
July	US$86
August	US$88
September	US$86
October	US$83
November	US$85
December	US$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $102	5 $114
6 $88	7 $129	8	9 $114	10 $94	11 $87	12 $96
13 $80	14 $91	15 $108	16 $115	17 $86	18 $93	19 $103
20 $86	21 $96	22 $114	23 $109	24 $86	25 $89	26 $103
27 $83	28 $94	29	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2	3
4 $75	5 $103	6 $134	7 $126	8 $107	9 $88	10 $109
11 $81	12 $122	13 $109	14 $109	15 $87	16 $87	17 $100
18 $82	19 $103	20 $109	21 $109	22 $86	23 $86	24 $97
25 $76	26 $99	27 $103	28 $103	29 $92	30	31 $100

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Monthly average prices

About this property

Location

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

FAQs about New Inn by Greene King Inns

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