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Crowne Plaza Chester by IHG - Image 1
Crowne Plaza Chester by IHG - Room
Crowne Plaza Chester by IHG - Room
Crowne Plaza Chester by IHG - Reception
Crowne Plaza Chester by IHG - Restaurant

Crowne Plaza Chester by IHG


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wire...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Crowne Plaza Chester by IHG stands out for its central, walkable location and generally friendly staff, with many guests also appreciating the pool and leisure facilities for family stays.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Central

Dining

Good

Was this helpful?

8

Andy

IAN-logo

3 weeks ago

·

Stayed 1 night

The room was very nice and clean, although we couldn't get the shower to work this morning (no instructions). Unfortunately we didn't get to use any of the amenities there so can't comment on those, but a nice hotel and not too far from the city centre and all the shops and bars etc. I rate our star 6 bananas 🍌🍌🍌🍌🍌🍌
The room was very nice and clean, although we couldn't get the shower to work this morning (no instructions). Unfortunately we didn't get to use any of the amenities there so can't comment on those, but a nice hotel and not too far from the city centre and all the shops and bars etc. I rate our star 6 bananas 🍌🍌🍌🍌🍌🍌

6

Nicola

IAN-logo

3 weeks ago

·

Stayed 1 night

Staff at reception weren’t exactly welcoming. Checkin took longer than average considering it had all been pre-paid. Room was tired looking. Shared spaces have had investment.
Staff at reception weren’t exactly welcoming. Checkin took longer than average considering it had all been pre-paid. Room was tired looking. Shared spaces have had investment.

10

Georgia

IAN-logo

18 Apr 2026

·

Stayed 1 night

Niceclean hotel with all you would need.
Niceclean hotel with all you would need.

8

Jim

IAN-logo

16 Apr 2026

·

Stayed 1 night

good
good

10

Ravinder

IAN-logo

12 Apr 2026

·

Stayed 1 night

Checking in was straightforward and welcoming, receptionists were friendly and helpful. The hotel was clean, fresh and airy. Great facilities and the food was excellent.
Checking in was straightforward and welcoming, receptionists were friendly and helpful. The hotel was clean, fresh and airy. Great facilities and the food was excellent.

Trinity Street, Chester, England, United Kingdom

Location

Crowne Plaza Chester by IHG is centrally located in Chester, a 4-minute walk from Chester Cathedral and 7 minutes by foot from Grosvenor Museum. This spa hotel is 0.4 mi (0.6 km) from Chester Racecourse and 0.7 mi (1.1 km) from Roman Amphitheatre.

Chester Town Hall(0.1 Miles)

The Rows of Chester(0.1 Miles)

Chester Town Hall Square(0.2 Miles)

Storyhouse(0.2 Miles)

Chester Cathedral(0.2 Miles)

St Peter's Church(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of GBP 20 per day. Guests must register their car details with reception, and failure to comply with the parking terms may result in a fine.


English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee of approximately GBP 16.95 for adults and GBP 9.95 for children. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom, with additional fees for extra guests.


Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request this service in advance.


The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. Guests can contact the property for more details regarding specific accessibility features.

The hotel is centrally located in Chester, just a 4-minute walk from Chester Cathedral and 7 minutes by foot from Grosvenor Museum. It is also 0.4 miles from Chester Racecourse and 0.7 miles from the Roman Amphitheatre.


Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 7:30 AM to 8:00 PM.


Children are allowed at the property, and the minimum age for children to stay for free is not specified. Guests are encouraged to check with the property for specific family-friendly amenities.


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